2 Customer Success jobs

What do you do all day?   At NMSI, our people mean everything to us, they are the lifeblood of the organization. Without our staff, NMSI is just an idea. As a member of the Program Delivery and Operations team, the Associate will play a key role in supporting the functions that enable our team to do its best work. Specifically, the Customer S ervice Associate will interact with internal and external customers via telephone, email, or chat to support and provide information on inquiries. The Customer Service Associate reports to the Manager, Program Delivery and Operations.  This temporary, part-time role, and is based out of a home office anywhere in the contiguous U.S.    What are the details?    Customer Service Delivery  Provide timely service and support for customers by responding to tickets, telephone calls and personnel requests.   Interacts with internal and external customers via telephone, email, online chat to provide support and...

MISSION:   The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems. This position is funded through September 30, 2022, and may be extended if funding becomes available. POSITION OVERVIEW:   The Department of Grant Compliance and Administration is responsible for the overall administration and implementation of the CARES Act and CRRSA Act stimulus funding.  The Emergency Assistance to Non-Public Schools (EANPS) Program Specialist works under general supervision to support the associate commissioner and provide complex consultative and technical assistance work for the agency’s EANS program.  Work involves providing guidance, consultative and technical assistance to non-public schools, regional educational service centers, TEA staff, and/or other governmental agencies, while overseeing planning, monitoring compliance, and maintaining documentation to verify...