6 Customer Success jobs

Jul 06, 2020

Pennsylvania Regional Market Lead Featured

With a rapidly growing team of 60+ education professionals around the country, EdOps works with a range of schools and networks in multiple states to ensure operational excellence in support of stud ent achievement. We are quickly growing and always hiring! Applications are reviewed on a rolling basis, and start dates + location are flexible (with a current emphasis in Detroit, Kansas City, New Orleans, New York, Philadelphia and Washington, DC). We know that a team from a wide range of backgrounds with different life experiences, identities, opinions, and talents makes us better able to innovate and deliver on our mission of supporting schools to improve student outcomes. Every day we work to build an inclusive company culture where everyone can be themselves at work and do their best work. If you are passionate about our mission, skilled in your field, ready to learn, and looking for a place where you can be yourself, we want to hear from you! To apply, please send resume...

EdOps Pennsylvania, USA Full-time

Jun 24, 2020

Director of School Support (Future Opportunity) Featured

Director of School Support (Future Opportunity) Various Locations Including: CA, CO, CT, DC, FL, GA, IL, IN, LA, MA, MD, MI, MN, NJ, NM, NV, NY, OH, PA, RI, TN, WA, WI Position is available: Potential openings starting in 2021 WHO WE ARE Every student deserves opportunities in life, and every educator committed to providing those opportunities, deserves support. Those beliefs drive us to work alongside schools to support great teaching so that we can work towards guaranteeing that all students are receiving high quality instruction. We partner with over 900 schools - both district and charter - in underserved communities around the country, thus impacting more than 330,000 students. Third-party evaluations confirm that when schools have the right basic conditions in place and partner with ANet, they achieve 6-8 months of additional learning over a two-year period compared to schools not partnering with ANet. At ANet we are committed to living out our...

Achievement Network Remote (Various Locations Including: CA, CO, CT, DC, FL, GA, IL, IN, LA, MA, MD, MI, MN, NJ, NM, NV, NY, OH, PA, RI, TN, WA, WI) Full-time

Jun 18, 2020

Customer Service Representative III Featured

$29,439 - $34,800 yearly

MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems. POSITION OVERVIEW: The Customer Service Representative III reports directly to the division manager and serves in a critical role as the first point of contact between educators and the agency. This energetic and highly motivated individual pulls from a repertoire of outstanding customer service skills to respond daily to a significant volume of telephone calls, Help Desk tickets, and email inquiries in a positive, accurate, and efficient manner. The Customer Service Representative assists relevant stakeholders to locate key information related to educator certification, testing and preparation and to assist in the creation and use of online educator accounts. Please note that a resume and tailored cover letter are required attachments for applying to this position. Incomplete applications will not...

Texas Education Agency Austin, TX, USA Full-time

Jul 13, 2020

School Ambassador (Part-Time) at Detroit Premier Academy

Bring your passion for influencing and supporting our youth to National Heritage Academies (NHA) as a school ambassador to one of our NHA partner schools. Our Schools In our schools you will find bright colors, smiling faces, and opportunity. While working at an NHA partner school you will make a difference in the lives of our over 500 students. You will gain invaluable experience and have fun along the way. The role of the school ambassador is to generate interest in the kindergarten program, create assimilation opportunities and promote enrollment events to community partners. The school ambassador will accomplish these goals through their own self-directed effort, guidance from the school principal and by working closely with school teams to collectively recruit and enroll new students. Essential Duties and responsibilities Work with school leaders in planning school-based open houses, enrollment information meetings, and other school-based recruitment events...

National Heritage Academies Detroit, MI, USA Full-time

Jul 13, 2020

Admissions Representative at Aspire Charter Academy (Part-time)

The role of an admissions representative (AR) is to promote the enrollment stability of their assigned school(s), ensure new student enrollment and create a robust waiting list of students interested in enrolling at the school. The AR will also engage (onboard) applied student families to secure their interest in the school through National Heritage Academies (NHA) count day. The AR will accomplish these goals by following the admissions strategic road map, guidance from their admissions manager and by working closely with school teams to collectively recruit and enroll new students. This role is based in Gary, IN. It is a part-time 20 hour per week position and will require the ability to work occasional evenings and weekends throughout the year. About Us NHA, founded in 1995 and based in Grand Rapids, Michigan, is one of the nation's leading for-profit charter school management organizations. NHA's system of schools is designed to eliminate the achievement gap and...

National Heritage Academies Gary, IN, USA Full-time

Jul 10, 2020

Admissions Representative at Willow Charter Academy (Part-time)

The role of an admissions representative (AR) is to promote the enrollment stability of their assigned school(s), ensure new student enrollment and create a robust waiting list of students interested in enrolling at the school. The AR will also engage (onboard) applied student families to secure their interest in the school through National Heritage Academies (NHA) count day. The AR will accomplish these goals by following the admissions strategic road map, guidance from their admissions manager and by working closely with school teams to collectively recruit and enroll new students. This role is based in Lafayette, LA. It is a part-time 30 hour per week position and will require the ability to work occasional evenings and weekends throughout the year. About Us NHA, founded in 1995 and based in Grand Rapids, Michigan, is one of the nation's leading for-profit charter school management organizations. NHA's system of schools is designed to eliminate the achievement gap...

National Heritage Academies Lafayette, LA, USA Full-time