41 Product and Program Management jobs

The Sr. Regional Recruitment Manager leads a small team of City Year Recruitment Managers at our Detroit location, as part of the Midwest regional team, to create a pipeline of qualified and diverse 18-25 year old applicants who will be successfully admitted to the City Year corps from an assigned portfolio of top-tier accounts, and incubator accounts within the Region. This Senior Regional Recruitment Manager will also own a portfolio of accounts which comprise of colleges and universities. As an exemplary relationship manager, this role inspires and grows relationships at the institutional level and at the Regional/National level to attract applicants well-suited to and well-prepared for City Year. As an engaging and relatable communicator, this individual coordinates and conducts recruitment visits and presentations, providing excellent customer service to leads and applicants, and serving as an ambassador of City Year values and culture. The role requires an effective staff manager and talent developer who can coach team members to meet goals and expectations. The Sr. Recruitment Manager reports to the Regional Recruitment Director. This role is instrumental in growing and improving the efficiency and effectiveness of regional recruiting for a national organization. Please follow application instructions outlined at the bottom of the page. Responsibilities Recruitment Plan Development, Implementation, and Monitoring: Work with team leadership to create a strategy to identify, recruit, select, and matriculate a diverse class of high potential young leaders ages 18-25 to participate in City Year while achieving monthly, quarterly, and annual recruitment goals. Secure applications from top tier accounts and strategic partner accounts. Goals based on market, National/ regional relationships, historical data, and relationship strength. Inform, strengthen, and innovate Recruitment process for City Year, Inc.  Participate in or support site-based Recruitment Managers participation in Recruitment activities. Department Management: Establish strategic goals by gathering pertinent business, financial, service, and operations information; identify and evaluate trends and options; choose a course of action; define objectives; evaluate outcomes. Accomplish financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions. Support planning and execution of quarterly regional meetings. Manage Talent: Lead and manage team based at multiple locations. Hire, develop, and retain staff through effective recruiting, on-boarding, and employee development. Responsible for overall management of team, including communication of job expectations and planning, monitoring, and evaluating individual and team performance. Additional management responsibilities include coaching, counseling, and enforcing employee policies and procedure. Individually contribute to and impact overall team effort by performing related tasks and accomplishing goals as needed. Develop Strong Internal Relationships: Build and manage relationships with City Year Headquarters and leadership at each Regional site to address the evolving needs of Recruitment in a local, regional, and national context. Facilitate solutions to challenges of competing priorities, and ensure that individual site needs are met while achieving overall regional goals. Manage Grow, and Develop Partnerships: Develop and implement a plan to build strong relationships with key stakeholders such as college career counselors, professors, administrators, high school guidance counselors, and community leaders that produce a consistent and strong applicant pool from the portfolio. Model best-practice relationship building for direct reports.     Recruitment Events and Activities: Plan and implement 2-4 external engagements per week. Develop, coordinate, and conduct presentations at identified colleges and/or high schools and community organizations including but not limited to, career fairs, presentations to targeted student groups and classes, and tabling. This will include frequent travel and occasional evening/ weekend work. Customer-focused Lead Management and Application Generation: Implement standard lead management process to identify and cultivate leads through targeted, customer-focused multi-channel (phone, web, in person) communication that ensures that leads are well informed about City Year and the corps member experience. Utilize the established corps member profile to identify sources of prospects with said characteristics and experiences. Continue to engage and support qualified and high priority lead prospects through application submission. Performance Analysis and Strategy: Regularly compare activities to applicant and confirmation yield and assess ROI for campus activities. In conjunction with Regional Admissions team, use established corps member profiles to identify trends in successful applicants from portfolio schools. Use data to report on progress and course correct recruitment activities and strategy as necessary. Regional Recruitment Growth and Development: Participate in weekly calls with the Regional team to maintain connections and foster collaboration. In partnership with other members of the National Recruitment and Admissions team; work with recruitment teams and site leadership to continue building upon a regional/national recruitment and centralized admissions pool. Travel to National Recruitment meetings and events as applicable. Qualifications Bachelor's degree or equivalent. 3 + years of relationship development with stakeholders and institutions such as colleges, high schools, clubs, and community-based organizations. 3 + years of staff or volunteer management in a results - driven environment. Highly energetic, charismatic approach to engaging diverse groups, particularly young adults. Create persuasive written and verbal communication for internal and external audiences. Experience creating and managing a budget. Experience presenting to large groups. Proven experience with calendar management, event planning, and logistics experience. Proven track record of meeting performance objectives. Experience working in a team environment. Exhibit a passion for City Year’s mission and values. Ability to travel frequently within the region and to multi - day events at City Year’s headquarters in Boston. Preferred Qualifications Sales, customer service, or human relations experience. Volunteer, corporate, or academic recruitment experience. BA/BS degree or equivalent. Sales, customer service, or human relations experience. Volunteer, corporate, or academic recruitment experience. Prior People Management Experience Basic Qualifications At least 2-3 years of experience in relationship development with institutions such as colleges, high schools, clubs, and community based organizations to meet organizational objectives. Highly energetic, charismatic approach to engaging diverse groups, particularly young adults. Strong written communication skills for internal and external audiences. Deliver strong and inspirational messages to large groups. Calendar management, event planning, and logistics experience. Experience working in a team environment. Analytical skills. Problem solving skills, finding both short term and long term solutions. Exhibit a passion for City Year’s mission and values. Ability to travel frequently within the Region and to multi-day events at City Year’s headquarters in Boston. TO APPLY Via our online application, please submit your resume along with a cover letter (no more than one page) that responds to the following question: How would your leadership approach and philosophy support and empower a team to recruit and inspire young people to join City Year? Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The mission of the Impact Manager is to lead and develop a team of 8 - 12 City Year AmeriCorps members to implement the Whole School, Whole Child program at 1 high-need Milwaukee public school. Reporting directly to the Impact Director, the Impact Manager's role is focused on coaching their team to support off-track students and strengthen the partner school while also developing their AmeriCorps members’ leadership skills. Job Description AmeriCorps Member Program Delivery and Experience  Lead, manage, and coach a team of 8 - 12 AmeriCorps members (between the ages of 18 - 25) to achieve service impact with students and to reach their leadership development potential.  Model leadership that reflects City Year's culture and values, and create spaces that empower AmeriCorps members to access the power of City Year’s culture and values in personally meaningful ways.  Effectively develop talent from within the corps for City Year and the larger education field, and lead AmeriCorps members to have a successful and rewarding year of service through their in-school service and a leadership development curriculum.  Service Delivery and Impact Implement City Year’s Whole School, Whole Child Tier 1 (whole class) supports and Tier 2 (one-on-one and small group) interventions, ensuring AmeriCorps members are working with the right students, and achieving proper dosage with those students. Develop and manage partnerships with school administration, teachers and staff to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students. Conduct Student Progress Monitoring Oversee collection and input of intervention and outcome data into City Year’s internal database. Track data of all students enrolled in City Year’s interventions to ensure dosage and student progress requirements are met. In partnership with the Impact Director, analyze student-level data to strengthen overall service delivery at partner school. Oversee AmeriCorps member-led school climate activities and organizational initiatives, including after-school programming. Service Partner Management  Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders within the partner school.  Partner closely with the school’s leadership team including the school’s City Year liaison.  Manage the implementation of a school partnership agreement.  Participation in Organizational Initiatives  Devote up to 10 days a year to AmeriCorps member recruitment interviews.  Serve as lead or team member of special project teams and site Impact Support roles. Assist with Martin Luther King Day, Opening Day, Annual Gala, Graduation, and other site-wide designated events.  Attend overnight events including Summer Academy (a conference for all City Year staff held in Boston for 1 week in the summer), and other local and national events.  Qualifications  A candidate must demonstrate proficiencies in the following areas: Team Leadership and Collaboration Leverages diverse strengths of team members to achieve desired results. Coaches and empowers others to lead. Addresses and resolves team conflict swiftly and effectively. Problem Solving and Decision-Making Links problems and symptoms to identify underlying issues and focuses on addressing most critical, high-impactissues. Organizes appropriate information, expertise, and diverse perspectives for self and others to develop optimal solutions and manage decision-making. Communication Excellent written and oral communication skills. Strong group facilitation and presentation skills. Ability to break down large concepts into teachable bits that others can internalize easily. Executes to Results Strong attention to detail and proven organizational and project management skills. Ability to manage self and others. A commitment to  City Year values :  Service to a Cause Greater Than Self: We dedicate ourselves to addressing shared civic challenges through unified action.  Students First, Collaboration Always: The success of the young people we serve is our preeminent goal, best achieved by working in partnership with others who are dedicated to the same cause.  Belief in the Power of Young People: We are committed to harnessing one of the most powerful forces for positive change at work in the world today.  Social Justice For All: We dedicate ourselves to building a more just, equal, fair, and compassionate world.  Level Five Leadership: We aspire to develop a culture of Level Five leadership across the organization, fostering a blend of great humility with intense professional will.  Empathy: We strive to constantly walk in the moccasins of others.  Inclusivity: We embrace differences as strengths that magnify our capacity to achieve shared goals.  Ubuntu: I am a person through other people; my humanity is tied to yours.  Teamwork: We strive to work powerfully together in a unified effort to achieve our goals.  Excellence: We hold ourselves to the highest standards as we strive to execute our mission and steward our resources.  Requirements  Bachelors degree in Education, Social Work, Urban Studies, Youth Work, or other related field strongly preferred or 5 years of exceptional work experience.   Experience working in a school, educational, or youth-support setting required with 1 + year in a role managing or leading others. Demonstrated ability to communicate and present ideas with clarity, credibility, humility, and tact; lead with “the why” and incorporate vision into messaging; tailor messaging to audience and maintain professionalism in speaking and writing. Demonstrated ability to anticipate and plan for questions, listen carefully, provide constructive feedback, and remain open and responsive to feedback from others. Proven success operating in ambiguous and changing environments with the demonstrated ability to manage and prioritize projects; delegate tasks appropriately; manage progress against goals for self and others while addressing barriers. Demonstrated ability to take initiative and operate in a proactive and solution-oriented manner; identify the information needed to solve a problem; link decisions to potential consequences and know when to escalate or seek guidance. Possesses openness, responsiveness, approachability, and understanding of others’ perspectives with the demonstrated ability to maintain and build relationships through collaboration; recognize and respond to the needs of others while operating within appropriate boundaries to gain respect and maintain professionalism. Demonstrated ability to address and resolve team conflict effectively and tactfully. Demonstrated ability to identify others’ strengths and areas for growth to achieve desired results and foster personal and professional development. Strong connection to the values of servant leadership, belief in the power of young people, social justice, empathy, inclusivity, teamwork, and excellence. Willingness to powerfully represent City Year, including wearing the City Year uniform, and upholding all City Year professional standards.  PLEASE INCLUDE A PDF OF YOUR COVER LETTER AND RESUME AS AN ATTACHMENT WHEN APPLYING FOR THIS POSITION. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Job Goal: Plan, implement, and evaluate the activities of the Publishing and Digital Learning Solutions department in support of the ESC’s mission and strategies Qualifications: Education Master’s degree Certification Texas teaching certificate or related appropriate certificate/licensure Experience 1. Three years’ experience of campus administration, district central office, and/or experience at Region 4 2. Five years teaching experience 3. Experience developing and presenting professional development Special Knowledge and Skills 1. Knowledge of best practices in technology integration, copy editing, digital instructional design including synchronous and asynchronous learning environments, and both print and digital publishing modalities and management 2. Skill in short and long-term planning, project management, tracking progress, analytical thinking, conceptual thinking, and adult learning design, including the strategic delivery and measurement of training impact 3. Demonstrated ability to build and maintain morale, set challenging goals and reach a high standard of performance despite barriers, demonstrate initiative and persistence, set clear expectations and hold others accountable for performance; act with a purpose that impacts and positively influences the perceptions, thinking, and actions of others; develop others through coaching, modeling, and providing feedback on performance 4. Ability to establish and maintain professional relationships with both internal and external local, state and national partners that promote the building of professional learning networks and systems that support educators in re-engineering practices for digital learning and successful edtech integration Preferred Qualifications: 1. Doctoral degree 2. Mid-management or Supervisory Certificate Major Responsibilities: 1. Supervise and lead all activities of the Publishing and Digital Learning Solutions department. 2. Provide visionary leadership to promote innovation and provide inspiration, support and direction to multi-functional department teams. 3. Ensure the functionality of the organizational product/project pipeline workflow to allow for efficiency of allocated time and resources so that products are developed on time and within projected specs. 4. Collaborate with other directors to communicate product/project status and collect feedback utilizing metrics from project management software; solicit stakeholder feedback regarding current/perceived barriers and engage in problem solving to identify and implement solutions. 5. Evaluate the quality and effectiveness of programs supervised and make recommendations for program revisions as indicated by analysis of collected data. 6. Direct the design and delivery of products and professional development related to the department, including the scheduling of professional development/coaching, and the production of projects, products and services. 7. Coordinate the effective communication of the Publishing and Digital Learning Solutions department activities with both internal and external customers 8. Facilitate collaborative efforts with other departments within the Center. 9. Lead programs and initiatives with the Texas Education Agency as appropriate to ensure compliance with statewide initiatives. 10. Maintain documentation of department activities to meet all internal programmatic and fiscal requirements and all requirements imposed by the Texas Education Agency. 11. Recommend budgets to the Deputy Executive Director of Instructional Services. 12. Provide technical assistance and services as specified by any applicable federal grant that funds this position. Supervision/Personnel Management Supervise all Publishing and Digital Learning Solutions personnel, including completing evaluations and conducting staff training. Physical Demands/Environmental Factors/ Mental Demands: Frequent use of standard office equipment; prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting; repetitive hand motions (keyboarding and use of mouse); occasional light lifting and carrying (less than 20 pounds); may work prolonged and irregular hours; occasional statewide travel; work with frequent interruptions; maintain emotional control under pressure.

Location flexible between Los Angeles, Denver, San Jose, Seattle, and Sacramento. The Regional Recruitment Director leads a team of recruiters to create a pipeline of qualified and diverse 18 - 25 year old applicants who will be successfully admitted to the City Year corps from an assigned portfolio of top tier accounts, and incubator accounts within the region. As an exemplary relationship manager, this role inspires and grows relationships at the institutional level and at the regional and national level to attract applicants well - suited to and well - prepared for City Year. As an engaging and relatable communicator, this individual coordinates and conducts recruitment visits and presentations, providing excellent customer service to leads and applicants, and serving as an ambassador of City Year values and culture. The role requires an effective staff manager and talent developer who can coach team members to meet goals and expectations. The Recruitment Director reports to the Managing Director, Recruitment and Admissions. This position has a strategic relationship with the national Recruitment and Admissions team. This role is instrumental in growing and improving the efficiency and effectiveness of regional recruiting for a national organization. Job Description Recruitment Plan Development, Implementation, and Monitoring: Work with team leadership to create a strategy to identify, recruit, select, and matriculate a diverse class of high potential young leaders ages 18 - 25 to participate in City Year while achieving monthly, quarterly, and annual recruitment goals; Secure applications from top tier accounts and strategic partner accounts; Goals based on market, national and regional relationships, historical data, and relationship strength; Inform, strengthen, and innovate recruitment process for City Year, Inc.; and Participate in or support site - based Recruitment Managers participation in Recruitment activities. Department Management: Establish strategic goals by gathering pertinent business, financial, service, and operations information by identifying and evaluating trends and options, choosing a course of action, defining objectives, and evaluating outcomes; Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions; and Support planning and execution of quarterly regional meetings. Manage Talent: Lead and manage team based at multiple locations; Hire, develop, and retain staff through effective recruiting, on - boarding, and employee development; Responsible for overall management of team, including communication of job expectations and planning, monitoring, and evaluating individual and team performance; Additional management responsibilities include coaching, counseling, and enforcing employee policies and procedure; and Individually contribute to and impact overall team effort by performing related tasks and accomplishing goals as needed. Develop Strong Internal Relationships: Build and manage relationships with City Year Headquarters and leadership at each regional site to address the evolving needs of recruitment in a local, regional, and national context; Facilitate solutions to challenges of competing priorities, and ensure that individual site needs are met while achieving overall regional goals; Inform and implement the Senior AmeriCorps Recruitment and Selections process, working closely with Impact Operations at each site within a region. Manage Grow, and Develop Partnerships: Develop and implement a plan to build strong relationships with key stakeholders such as college career counselors, professors, administrators, high school guidance counselors, and community leaders that produce a consistent and strong applicant pool from the portfolio; and Model best - practice relationship building for direct reports.     Recruitment Events and Activities: Plan and implement 2 - 4 external engagements per week; Develop, coordinate, and conduct presentations at identified colleges and / or high schools and community organizations including career fairs, presentations to targeted student groups and classes, and tabling. This will include frequent travel and occasional evening / weekend work. Customer - focused Lead Management and Application Generation: Implement standard lead management process to identify and cultivate leads through targeted, customer - focused multi - channel (phone, web, in - person) communication that ensures that leads are well informed about City Year and the corps member experience; Utilize the established AmeriCorps member profile to identify sources of prospects with said characteristics and experiences; and Continue to engage and support qualified and high priority lead prospects through application submission. Performance Analysis and Strategy: Regularly compare activities to applicant and confirmation yield and assess Return On Investment for campus activities; In conjunction with Regional Admissions team, use established AmeriCorps member profiles to identify trends in successful applicants from portfolio schools; and Use data to report on progress and course correct recruitment activities and strategy as necessary. Regional Recruitment Growth and Development: Participate in weekly calls with the regional team to maintain connections and foster collaboration; In partnership with other members of the National Recruitment and Admissions team, work with recruitment teams and site leadership to continue building upon a regional and national recruitment and centralized admissions pool; and Travel to National Recruitment meetings and events. Qualifications Bachelor's degree or equivalent. 3 + years of relationship development with stakeholders and institutions such as colleges, high schools, clubs, and community based organizations. 3 + years of staff or volunteer management in a results - driven environment. Highly energetic, charismatic approach to engaging diverse groups, particularly young adults. Create persuasive written and verbal communication for internal and external audiences. Experience creating and managing a budget. Experience presenting to large groups. Proven experience with calendar management, event planning, and logistics experience. Proven track record of meeting performance objectives. Experience working in a team environment. Exhibit a passion for City Year’s mission and values. Ability to travel frequently within the region and to multi - day events at City Year’s headquarters in Boston. Preferred Qualifications Recruitment or service experience. Sales, customer service, or human relations experience. Volunteer, corporate, or academic recruitment experience. Qualified applicants should apply and submit a resume, cover letter, and references. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Summary The Grant Writer is a full-time position primarily responsible for the writing and development of response to RFPs; government grant application; and foundation proposals and reports. Background Entrepreneurial Ventures in Education is a non-profit organization working to improve the educational performance and life opportunities of children who live in underserved  communities. Our flagship program, Phalen Leadership Academies, is a school turnaround operator that works to transform underperforming schools into high-quality schools that children need and deserve. Founded in 2013, PLA is currently  serving over 5,000  children across 14 schools. Over  90% of PLA scholars are eligible for free school meals. We have developed a model that has successfully partnered with public schools and districts to raise student achievement,  consistently transforming underperforming schools into A-rated schools. Our scholars experience significantly higher academic growth both at the local level and nationwide. Core pillars of the PLA model include rigorous curriculum; a coaching cycle that grows  educators; daily enrichment opportunities; and authentic partnership with families. At PLA, we believe that with the right education, all children can fulfill their tremendous innate potential. Position Overview The Grant Writer will help maximize financial support to Phalen Leadership Academies  by developing compelling responses to operator management opportunities, and seeking foundation and government grants that can increase the margin of excellence at our schools. Working under the supervision of the Chief Strategy and Development Officer, the Grant Writer will support the achievement of ambitious business development goals through research, analysis, writing, and editing for a broad range of audiences. The Grant Writer should exemplify intelligence, logic, empathy, tenacity, authenticity, and optimism. Ideally, you enjoy utilizing the writing process to go beyond a superficial response and do not quit until you find real substance. You are suspicious of answers that seem too easy and always want to know more. You are an optimist and hold a genuine belief in the potential of our students and communities that never falters. While the combination of a background in public education and large-scale grant writing experience is not a  requirement, you should ideally have a solid track record in one of the two areas; have worked in a fast-paced, high performing environment; and be prepared  for a steep learning curve. Essential Responsibilities · Write RFI responses for school management opportunities, as well as government and foundation grant proposals. · Develop interim and final grant reports. · Prepare project budgets and write budget narratives. · Research, identify and qualify funding opportunities from foundation, and government sources. · Initiate ongoing communication with key staff to analyze funding needs, gaps and opportunities. · Execute with exceptional fidelity PLA’s proven business development process. · Develop a deep understanding of program content to ensure integrity and quality of proposal writing. · Collect and synthesize information about PLA programs as needed to make strongest  case for support. · Manage efficient operational system to ensure accurate records and timely communication with funders; oversee grants calendar and maintain up-to-date database records for institutional partners. · Support fundraising for PLA’s summer learning and STEM programs. · Develop materials showing progress of PLA programs for donor updates and ongoing communications. · Perform other duties as assigned. Qualifications · Bachelor’s Degree required. · Broad knowledge of the principles and practices of writing winning proposals. · Combination of a background in public education and large-scale grant writing is highly preferred. Interested applicants should have a proven track record in at least one of the two domains and be prepared for a steep learning curve. · Successful work experience in fast-paced entrepreneurial environments. · 3-4 years of professional writing and project management experience, with a record of strong and creative problem solving. · Demonstrated superior writing, research, project management and organizational skills. · Must be able to simultaneously execute multiple assignments with quality and handle complex tasks in a fast-paced environment. · Adheres to the highest ethical standards, demonstrates empathetic disposition and good judgment. · Ability to understand the needs and interests of public agencies and foundations in order to communicate the short and long-term goals and priorities of PLA in a manner that is aligned . · Ability to handle problems as they occur, and follow through on all aspects of the position. · Ability to analyze and synthesize data and information from multiple sources and develop comprehensive recommendations. · Willingness and ability to work some evenings and weekends. · Knowledge of office and productivity software sufficient to function smoothly in a highly technology-based environment ( including but not limited to word processing,  spreadsheet , database, email, and web-based applications ) . · Dependability, humility, sense of humor, and strong commitment to PLA’s mission and the communities we serve. Home Office The Grant Writer is a remote, home office position. A quiet working environment with high-speed internet is required . Employees supply their own cell phone and computer . Please note that only candidates capable of working in the US Pacific and Mountain  Time Zones are currently considered .

The mission of the Impact Manager (IM) role is to lead and develop corps members as a City Year team of idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students as directed by the WSWC missions and practices. Reporting directly to an Impact Director, the IM role plays a critical part in implementing City Year’s school-based WSWC service model. Job Description Primary Responsibilities Service Delivery & Impact Implement City Year’s WSWC model with a high degree of quality to the right students, in the right time, at assigned schoolhouse(s). The IM will develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for corps members to deliver attendance, behavior, and course performance interventions for students. Corps Member Program Delivery & Experience Lead, manage, and coach a team of AmeriCorps Members to achieve service performance and standards requirements and to reach their leadership development potential. Model leadership that is animated by City Year's culture and values, and create spaces that empower corps members to access the power of our culture and values in personally meaningful ways. Guide AmeriCorps Members in developing their professional plans for the future once their service experience has concluded. The IM is also an effective talent developer who will lead corps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The Impact Manager may manage anywhere between 8 to 16 City Year AmeriCorps members. Service Excellence: Impact Manager ensures that service tools are utilized effectively; school site supports a practitioner culture; Set and monitor clear, measurable weekly, and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Service Partner Management Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of school partnership agreement and conditions for success. External Relations and Site Support : Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; Work with team to manage relationships with local community organizations and neighborhood councils and direct team’s community engagement activities. Basic Qualifications Relationship Development : Demonstrated ability to develop and manage complex relationships with schools and community partners. Proven ability to have tough conversations and to hold staff accountable towards their performance goals.  Manage relationships with diverse groups of internal and external stakeholders to help achieve service goals and corps member development. Talent Development : Proven success managing diverse teams towards a common goal. History of coaching developing talent within young people between the ages of 18-25. Executes to Results : Must have a strong record of achieving transformational results with students from low-income communities, at the classroom, school, or network/multiple-school levels. Ability to problem solve, multitask key priorities, trouble shoot and show creative problem solving when faced with perceived barriers. Communication : Ability to translate mission and vision from organization level to corps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our corps members in service. Additional Required Experience and Qualities Needed: Bachelor’s degree strongly preferred; or equivalent work experience. Candidates with a strong background and understanding of education practice and policy. Minimum 2 years of proven people management preferred. Sets high expectations for self and others they are leading and holds self and team accountable for performance goals. Able to develop diverse talent through performance plans, reviews, delegation, and leadership opportunities. Attitude Essentials—growth mindset, passion for City Year’s mission, community service, detail orientation, commitment to teamwork, commitment to Diversity, Belonging, Equity, and Inclusion. Thrives in diverse, youthful, high energy, entrepreneurial, and fast-changing environment. City Year/AmeriCorps experience a plus. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Special Projects Manager (SPM) is responsible for supporting the Chief Growth & External Affairs Officer (CGEAO) and the Chief Education Strategy Officer (CESO). The SPM will provide these two senior leaders with exceptional administrative support. The SPM must collaborate with staff members across multiple departments at headquarters as well as at City Year sites. This position requires a well-organized and flexible individual who possesses the ability to work collaboratively with internal and external teams, and autonomously on self-directed projects. The SPM must exhibit strong project management, critical thinking and communication skills. The selected candidate must be skilled at managing multiple priorities and deadlines in a fast-paced, dynamic environment. Administrative Support Provide excellent administrative support to two senior leaders at City Year HQ.  This includes, but is not limited to, maintaining calendars, scheduling meetings and conference calls, including agenda creation, note taking and follow up. Provide logistical support to CGEAO and CESO.  This includes, but is not limited to, arranging travel (including multi-day trips), planning and preparing for internal and external meetings, conferences and retreat needs; reserving meeting rooms, arranging for appropriate ITS support, informing reception of visitors in advance, arranging for food and refreshments, welcoming and escorting visitors and ensuring meeting rooms are left in exceptional condition. Complete and submit check requests, purchase orders, book orders, mailings and expense reimbursements on behalf of the CGEAO and CESO. Prepare correspondence on an array of topics for a breadth of constituencies including writing emails, memos, creating presentations, etc. Create systems to ensure that CGEAO and CESO are on track with their weekly priorities and workstreams. Team Building Foster team alignment and unity; plan events for local and remote staff members to engage in team building and community service.  Lead SGEA’s team buddy partnership: coordinate school visits, and drive initiatives for AmeriCorps member appreciation. Project Management Provide support for the CGEAO and CESO as the executive sponsor for organizational priorities and managing executive and interdepartmental committees by coordinating meetings as needed, managing priority activity list, providing thought partnership and maintaining project plans. Manage multiple, ongoing high-priority projects of CGEAO and CESO, work collaboratively with other departments, and ensure updates are shared with team in a timely manner. Maintain and strengthen SGEA’s relationships with internal and external City Year stakeholders. Special Projects Partner with CGEAO to respond to public advocacy requests; review policies and procedures, draft memos and correspond with site staff to provide guidance. Engage in a portfolio of ongoing projects across SGEA team to support Marketing & Communications, District Engagement, Strategy and Education Policy. Collaborate with the External Evaluation working group team to support ongoing and new evaluations of City Year’s impact, including but not limited to an ongoing evaluation sponsored by the Institute of Education Sciences (IES) of City Year’s Whole School Whole Child (WSWC) model. What you bring Exceptional oral and written communication skills. Strong interpersonal, time management, decision-making and problem-solving skills. A learning mindset and commitment to collaboration. Excellent organizational skills, attention to detail and proven ability to handle competing priorities and think critically. Proficiency using Microsoft Office programs, including Outlook and Skype for Business. Proven ability to work as both a team member and independent leader. Desire and ability to work with and learn from individuals of diverse backgrounds. Strong passion for and commitment to City Year’s mission of supporting student success; developing young people in the corps as powerful civic leaders and life-long active citizens; promoting and advancing the concept of national service; believing in youth as agents of social change.  Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Boston is seeking a dynamic Corporate Partnerships Manager responsible for supporting efforts to secure financial partnership from companies in the metro-Boston area. Reporting to the Senior Manager of Corporate & Foundation Partnerships and working closely with the team’s fellow Corporate Partnerships Manager and Senior Director of Corporate Development and Civic Engagement, as well as other senior leaders, volunteers, and donors, the Corporate Partnerships Manager is responsible for supporting quarterly development goals. This work will include identifying, researching, cultivating, soliciting, and stewarding donors, as well as supporting an infrastructure of organization and accountability for the larger Corporate & Foundations Partnerships team. The City Year Boston Development team is responsible for securing over $8 million in annual revenue from individual, corporate and foundation sources during the current fiscal year. More than $3 million of this revenue is generated specifically through gifts from corporations and foundations. City Year Boston’s plans for growth, which will be implemented over the next several years, necessitates a likely increase to the team’s annual fundraising goal, up to $13 million. This position will play a critical role in assisting the Corporate and Foundations Team in the creation and execution of a substantial and sustainable development program. This work will include: pipeline research; the creation of marketing & sales materials; interdepartmental collaboration; database & website management; support of events and service workshops; and direct work with corporate & foundation donors. Responsibilities Contribution to securing and maintaining sustainable new & existing corporate gifts for long-term growth. These gifts include Team Sponsorship through event sponsorships: • New: Identify prospective donors’ philanthropic interests and provide them with an opportunity to realize an outstanding philanthropic experience through their charitable investment of time, advocacy and financial support to City Year, thereby growing our current portfolio. • Existing: Play an active role in managing day-to-day stewardship of current major corporate sponsors including key communications, volunteer engagements, site visits, and event attendance. Ensure fundraising data integrity and effective revenue and pipeline reporting by maintaining donor accounts in our database and confirming that all relevant information is accurately recorded and updated. Lead in the creation & upkeep of marketing & sales materials, including pitch decks, fliers, update bulletins, the City Year Boston corporate development website, and more.  Assist the Development team with the preparation and execution of special events, including City Year Boston’s Red Jacket Weekend, four Specialty Market Events (Legal Community Breakfast, Investment Community Breakfast, Women’s Leadership Breakfast, Real Estate Community Breakfast), Annual Gala (Starry Night) and numerous service workshops.  Serve as the lead Development Operations point for one of City Year Boston's Specialty Market Events, providing support with event registration (pre- and post-event), committee management, and event gift processing.  Work closely with other City Year Departments – including the Evaluation Team, Service Impact Team, Learning & Development Team, and more – to maximize communication and collaboration across the organization.  Serve as a powerful City Year Boston representative at local corporate and community functions. Contribute to the intellectual and organizational capacity of City Year Boston by staying apprised of local and national trends in social justice, national service, public education, and fundraising. The responsibilities listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Qualifications Two or more years of work experience required. Preferred: One or more years of successful fundraising and/or partnership development experience for a non-profit or educational organization. Preferred: Experience using donor/relationship management software, namely Salesforce, to track donors, establish goals and generate reports.  Knowledge of fundraising with a strong emphasis on corporate giving programs.  Outstanding written and oral communication skills with an ability to engage and inspire a wide range of audiences. Outstanding organizational skills, ability to handle multiple tasks and think critically. Experience in Adobe, Creative Suite, InDesign is helpful.  Deep understanding of City Year’s mission and the national service movement, as well as the values of servant leadership, the power of young people, social justice, empathy, inclusivity, teamwork, and excellence.  City Year and AmeriCorps alumni are encouraged to apply.   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Columbus is seeking an Impact Director, who is responsible for the overall management of the day-to-day programmatic operations and achievement of service outcomes. Reporting to the Managing Director of Impact, the Impact Director supervises Impact Managers who directly manage the AmeriCorps members to meet their service goals and have a rewarding year of service. The Impact Director oversees AmeriCorps member development, ensures a strong service impact, fosters opportunities for member development, and supports the overall efforts of City Year’s mission statement. Specifically, they will ensure the right conditions and resources are in place for City Year AmeriCorps members to deliver attendance, behavior, and course performance interventions for off-track students. Impact Directors will also drive strategy to promote the long-term sustainability of the site, fostering strategic relationships at the school house and community level, and serve on the Impact Leadership Team. Impact Manager Management Develop, manage, and coach Impact Managers through daily contact, site visits to schools, weekly check-ins, beginning of year goal setting and planning, midyear and end of year performance reviews, and professional development opportunities. Provide guidance on meeting monthly, quarterly, and annual Impact goals and administrative deadlines. Facilitate best practice sharing across teams. Support and work with Impact Managers in team leadership and to ensure that corps members are in AmeriCorps compliance. Service Impact and Evaluation Track Impact Manager’s data deliverables, teams' progress, observations, and general service impact. Work with Impact Manager to ensure quality-of, and coaches around, day-to-day service implementation. Regularly observe classroom and out-of-school activities. Support Impact Manager in placing corps members in classroom. Relationship Management Build and maintain relationships with principal and school liaison and serve as supervisory contact. Ensure Impact Managers are building strong relationships with school site stakeholders. Establish presence during any City Year and/or school crises. Create and oversee neighborhood engagement strategy Develop and advance relationships with specific school district stakeholders to advance service outcomes and remove barriers at the school and district levels. By June formally recommit all existing City Year school partners who meet Conditions for Success thresholds and secure additional City Year partners (as appropriate) Ensure all Service Partner Agreements are signed. AmeriCorps Member Management, Training, and Development Point for onboarding and offboarding AmeriCorps members. Maintain site’s adherence to standards and national programmatic baselines. Meet site retention goal. Meet as needed with Impact Managers and AmeriCorps members regarding team management, accountability and standards issues, and manage disciplinary action regarding AmeriCorps members. Communicate with Impact Managers regarding AmeriCorps member development needs. Work with the Impact Coach, Leadership and Development Director, and Evaluation Manager to develop trainings and training vision. Provide overall support for all AmeriCorps member trainings. Organizational Initiatives and Site Support Participate as a member of the City Year National Network’s Impact Team. Lead on selected network initiatives as needed, such as creating baseline trainings, collateral, and tools, or serving as a leader for special initiatives at City Year’s Summer Training Academy. Partner with City Year Columbus’ departments and staff through applicant interview process, stakeholder engagement, event, and service day participation and cross-departmental committees as needed to ensure site-wide goals are met. To succeed in this role, an applicant should have the following competencies: Communication: Understands audience to deliver convincing and well-organized presentations; facilitates effectively to move initiatives forward; uses brand to convey mission and goals; coaches others. Team Leadership: Successfully leads diverse teams of individuals to achieve results; sets vision and appropriately delegates tasks; holds people accountable - proven ability to have tough conversations and to hold staff accountable towards their performance goals. Talent Development: Maintains intellectual capital; shares leadership opportunities; supports talent development and staffing organization-wide; proven success managing diverse teams towards a common goal. Decision Making/Judgment: Understands and manages organizational decision-making, including integration across network/departments; effectively communicates, manages, owns, and champions decisions being implemented. Strategic Thinking and Planning: Develops and translates strategies into objectives, action plans, and measurements that build the capacity of the site/department. External Relationship Development: Takes initiative in establishing new partnerships and external opportunities; ability to secure commitments to organization. QUALIFICATIONS Bachelor’s degree required; or equivalent work experience. Candidates with a background in education preferred. City Year/AmeriCorps experience is a plus. Sets high expectations for self and others s/he is leading and holds self and team accountable for performance goals. Able to develop diverse talent through performance plans, reviews, and leadership opportunities. Commitment to and experience with community service, national service, and/or the development of young people as leaders. Thrives in diverse, youthful, high energy, entrepreneurial, and fast-changing environment. Ability to work in a fast paced and diverse environment. Excellent communication, interpersonal, analytic, and problem solving skills. Negotiation and third-party mediation skills. Must have reliable means of transportation. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting directly to the Senior Program Director, as a member of the Program and Service team, the Program Director (PD) plays a critical role in implementing City Year Los Angeles’ school-based service model. The PD spends the majority of the work week in the field, supervising up to 6 Program Managers and overseeing up to 80 AmeriCorps members. The PD is responsible for the overall management of the day-to-day programmatic operations of his/her team. The PD is also responsible for leading his/her team to ensure that all goals and service outcomes are met. The PD oversees AmeriCorps member professional development, ensures a strong service impact, and supports the overall efforts of City Year’s mission statement. The PD also serves on the site’s Leadership Team and is responsible for working to promote the long term sustainability of the site, fostering strategic relationships, serving on committees/portfolio teams, etc. Job Description Responsibilities People and Partnership Management Program Manager Management Develop, manage, and coach Program Managers through daily contact, site visits to schools, weekly check-ins, beginning of year goal setting and planning, midyear and end of year performance reviews and professional development opportunities. Provide guidance on meeting monthly, quarterly and annual Program and Service goals and administrative deadlines. Facilitate best practice sharing across teams. Support Program Managers in team leadership and work with Program Managers to ensure that AmeriCorps members are in compliance with AmeriCorps regulations. Relationship Management Build and maintain relationships with principals and school liaisons and serve as supervisory contact. Ensure Program Managers are building strong relationships with school site stakeholders. Establish presence during any City Year and/or school crises. Work with Program Manager and Managing Director, Impact to develop strategy to secure continuation of funding allocations from school partners. Create and oversee neighborhood engagement strategy. AmeriCorps Member Experience AmeriCorps Member Management & Training Maintain site’s adherence to standards and national programmatic baselines. Meet as needed with Program Managers and AmeriCorps members regarding team management, accountability and standards issues, and manage disciplinary action regarding AmeriCorps members. Communicate with Program Managers regarding AmeriCorps member professional development needs. Work with Senior Service Director, Senior Learning & Development Manager and fellow Program Directors to develop trainings and training vision. Provide quality trainings around service implementation to groups of staff and AmeriCorps members (ranging in size from a minimum of 8 to a maximum of 80). Provide overall support for all AmeriCorps member trainings. Team Development Ensure team is well-developed, strong, connected to their work, and the organization. The PD must be well respected by Program Managers and AmeriCorps members and be effective leaders of the team. Support professional development of staff and AmeriCorps members. Community Awareness Engage team in activities and experiences that deepen their understanding of the communities in which they serve. Leverage City Year Values and frameworks to help staff and AmeriCorps members develop perspective on their role in the school community. Work with team to understand the resources provided by local community organizations that may benefit students and the school community.  Program Fidelity Service Model Fidelity Ensure Program Managers are implementing Whole School Whole Child model with fidelity to enhance service quality and maximize impact. Ensure that service tools are utilized effectively. The PD ensures that Program Managers are setting and monitoring clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Service Impact & Evaluation Support evaluation team in collection of data. Track Program Manager’s data deliverables, teams' progress, observations and general service impact. Work with service team and Program Managers to coach around and ensure quality of day-to-day service implementation. Regularly observe classroom and out-of-school activities. Support Program Managers in placing AmeriCorps members in classroom. After School Program Ensure that Program Managers are leading City Year teams to provide a high quality, effective, safe, and well-organized after school program. Collaborate with school partners to ensure the successful launch of the program. Routinely monitor all elements of the program for quality and make necessary adjustments.  Qualifications: Bachelor’s Degree; or equivalent work experience 5-10 years of work experience. Candidates with a background in education preferred. A least 3 years of management experience with strong track record of results: Setting high expectations and holding self and team accountable for performance goals Developing diverse talent through performance plans, reviews and leadership opportunities Using progress and outcome data to inform team management Ability to meet deadlines, plan ahead, and manage competing priorities in a fast paced and diverse team environment. Tenacity and flexibility in the face of challenges; working in high-need environments. Experience setting-up structures for effective teams and ability to delegate effectively and appropriately. Strong track record in building and maintaining productive relationships with key stakeholders. Must have reliable means of transportation and a valid Driver’s License. Occasional travel out of state is required. Passion for service and the City Year mission. City Year/AmeriCorps experience is a plus. Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Communication: understands audience to deliver convincing and well-organized presentations; facilitates effectively to move initiatives forward; uses brand to convey mission and goals; coaches others. Team Leadership: successfully leads diverse teams of individuals to achieve results; sets vision and appropriately delegates tasks; holds people accountable - proven ability to have tough conversations and to hold staff accountable towards their performance goals.  Talent Development : maintains intellectual capital; shares leadership opportunities; supports talent development and staffing organization-wide; proven success managing diverse teams towards a common goal. Decision Making/Judgment: understands and manages organizational decision-making, including integration across network/departments; effectively communicates, manages, owns & champions decisions being implemented. Strategic Thinking and Planning: develops and translates strategies into objectives, action plans and measurements, that build the capacity of the site/department. External Relationship Development: takes initiative in establishing new partnerships and external opportunities; ability to secure commitments to organization. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting to the Impact Director, the Impact Manager (IM) is responsible for leading a team of AmeriCorps members through a full-time school-based service program with the goals of keeping students on track to graduate, building and cultivating strong school partnerships and providing a leadership development experience for AmeriCorps members. The IM will lead, manage, and coach a team of 8-15 AmeriCorps members through a ten-month journey of learning, reflection, and service in schools to build AmeriCorps members civic capacity and civic identity. Service Delivery & Impact Implement City Year’s WSWC model with a high degree of quality to the right students, in the right time, at assigned schoolhouse(s). The IM will develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior and course performance interventions for students AmeriCorps Member Program Delivery & Experience Lead, manage, and coach a team of AmeriCorps members to achieve service performance and standards requirements and to reach their leadership development potential. Model leadership that is animated by City Year's culture and values, and create spaces that empower AmeriCorps members to access the power of our culture and values in personally meaningful ways.  The IM is also an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The IM will manage up to 15 City Year AmeriCorps members. Service Partner Management Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of school partnership agreement and conditions for success. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The mission of the Impact Manager (IM) role is to coach and develop AmeriCorps Members as a City Year team of idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students. Reporting directly to an Impact Director, the IM’s role plays a critical part in implementing City Year’s school-based Whole School  Whole Child mission and practices within their partner schools by leading AmeriCorps Members and working closely with school leadership in pursuit of meaningful outcomes at a student level. Primary Responsibilities Service Delivery & Impact Implement City Year’s Whole School, Whole Child supports and interventions with a high degree of quality to the right students, in the right dosage, at 2 assigned schoolhouses. Observe and coach AmeriCorps Members on their implementation of academic intervention programs and student engagement strategies, providing feedback to support their continued growth. Oversee ACM-led school climate activities and organizational initiatives, including student/parent engagement events. Manage/oversee Extended Day programming (Before and After School) Oversee weekly Social Emotional Learning intervention implementation by reviewing lesson plans and Observation and Coaching Effectively gather, analyze, and utilize data Oversee collection and input of data by AmeriCorps Members Track progress to goals Utilize data to inform decisions and strategy Partner with Evaluations Manager for support with data collection and analysis AmeriCorps Member Program Delivery & Experience Lead, manage, and coach a team of up to 20 AmeriCorps members to achieve service performance requirements, meet corps practitioner standards, and reach their leadership development potential. Lead ongoing AmeriCorps member mentoring, support, and development Build a positive culture across team of AmeriCorps Members in which AmeriCorps Members feel valued, supported, challenged, and successful. Plan and execute weekly team meetings. Conduct consistent, formal one on ones with AmeriCorps Members. Partner with Impact Coach and Impact Director to identify trends across teams in order to provide support through trainings and coaching. Partner with Learning and Development Manager on AmeriCorps Member Career development and training (Leadership After City Year, resume reviews). Work closely with Learning and Development Team to follow up with AmeriCorps Members following trainings and development spaces. Service Partner Management Build and cultivate a strong partnership with Teachers, Principal, school officials, and other key decision makers that will support the successful implementation of City Year’s Whole School Whole Child model and will create the necessary conditions for ACM success. Monitor implementation of school partnership agreement and conditions for success. Participate in school leadership meetings, sharing updates and offering support with school-based initiatives. Meet weekly with school/City Year liaison, leveraging strong communication and negotiation skills to ensure best possible implementation of WSCW for positive student and ACM outcomes. Engage in formal meetings quarterly with Principal and school leadership team for continuous alignment on services and student support Coach Team Leaders on organizing and leading culture building activities and trainings within the schoolhouse. Work in partnership with school to ensure AmeriCorps Members are positioned for success. Use data to continuously evaluate partnership progress. Engage regularly with instructional coaches at school site to ensure AmeriCorps Members receive additional coaching and support. Participate successfully in MDCPS/school Impact Reviews, sharing updates and receiving feedback on the work of AmeriCorps Members Consistently check in with AmeriCorps Member partner teachers Organizational Stewardship Support the overall success and sustainability of City Year Miami and the Impact Team by supporting with site and Impact level initiatives and operating in ways that advance our site mission and vision within the Miami community. Join and contribute to one Impact Team Working Group supporting progress in priority areas for City Year Miami Impact Team for the fiscal year. Support Recruitment and Admissions with AmeriCorps Member candidate interviews. Work closely with City Year Miami’s Development Team on the execution of fundraising and partnership events, including as part of at least one planning committee leading up to the event. Effectively manage school team budgets and prioritize responsible use of organizational resources. Engage fully in City Year Miami’s Performance Management Process. Communicate effectively across departments. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting directly to the Senior Impact Director, as a member of the Impact Leadership Team, the Impact Manager (IM) plays a critical role overseeing successful implementation of City Year Sacramento’s school-based service model. In this role, the IM manages a team of up to 16 City Year AmeriCorps members at their designated school, where they spend the majority of the work week. The IM is an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The IM develops and manages partnerships with the school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students throughout the school day. The IM also works with school staff and AmeriCorps members to support after-school programming. This position announcement will remain posted until all positions are filled. The target start date for these open positions is July 1, 2019. People and Partnership Management AmeriCorps Member Management: Ensure the professional accountability of all team members, including Team Leaders (TL), through ongoing one-on-one check-ins and formal performance reviews.  Team Leader Management: Effectively manage and leverage Team Leader experience to support service delivery; engage school administrators and partner teachers; coach and provide feedback for TL professional development. School Partner Management: Build strong and sustainable partnerships with all school-based stakeholders; Impact Manager ensures that Whole School Whole Child (WSWC) platforms are understood and implemented; reinforce commitment to shared goals with school leaders and deliver on City Year’s contributions.  External Partnership Management: Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; support City Year Development department in securing and engaging team sponsors AmeriCorps Member Experience Observation and Coaching:  Actively support AmeriCorps members in service with regular observation and coaching in English Language Arts & Math; AmeriCorps members are coached and managed to meet performance standards for service excellence and inspirational standards that are expected of all City Year members. Team Development: Ensure team is well-developed, strong, connected to their work, and the organization; Impact Manager is well respected by AmeriCorps members and is an effective leader of the team; IM supports professional development of AmeriCorps members by effectively facilitating content to groups of 8-66 AmeriCorps members. Community Awareness: Engage team in activities and experiences that deepen their understanding of the communities in which they serve; leverage City Year Values and frameworks to help AmeriCorps members develop perspective on their role in the school community; work with team to understand the resources provided by local community organizations that may benefit students and the school community.   Program Fidelity Service Model Fidelity: Use Whole School Whole Child model with fidelity to enhance service quality and maximize impact; ensure that service tools are utilized effectively; school site supports a practitioner culture; set and monitor clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Results & Outcomes: Ensure effective and timely collection of data through the administration of summative and formative standardized assessments, implementation of quantitative and qualitative evaluation tools, and that evaluation results are used to make service and program improvements. After School Program: City Year team supports high quality, effective, safe, and well-organized after school programs. In collaboration with the contracted after school program provider ensure the successful implementation of the program; routinely monitor all elements of the program for quality and make necessary adjustments.  Qualifications: Bachelor’s Degree strongly preferred; or equivalent work experience 2-6 years of work experience A least 1 year of management experience with strong track record of results: Setting high expectations and holding self and team accountable for performance goals Developing diverse talent through performance plans, reviews and leadership opportunities Using progress and outcome data to inform team management Ability to meet deadlines , plan ahead, and manage competing priorities in a fast paced and diverse team environment Tenacity and flexibility in the face of challenges; working in high-need environments Experience setting-up structures for effective teams and ability to delegate effectively and appropriately Strong track record in building and maintaining productive relationships with key stakeholders Passion for service and the City Year mission Background in education preferred City Year/AmeriCorps experience is a plus Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Executes to Results: City Year is a data-informed organization and all staff members are held accountable to performance metrics.  These metrics are used to ensure that our organization is achieving transformational results with students.  These outcomes are also central to our federal and state grants, as a mechanism for ensuring the effectiveness of City Year’s program.  Successful applicants must understand and be able to articulate the importance of utilizing a data-informed approach to provide excellent program services.  Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants will have strong experience and a proven track record of success in the above areas, but must also be willing and eager to continue to learn and must be self-aware of their areas for continued professional growth and development.  Communication: Ability to translate mission and vision from organization level to AmeriCorps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service. Grit and Resilience: As a direct service program, City Year AmeriCorps members and Impact Managers are faced with challenging and emotional circumstances during their in-school service.  Impact Managers must be able to lead their teams through these emotional circumstances; they must demonstrate resilience to support AmeriCorps members while also ensuring that the team continues to maintain focus on addressing the needs of our students and communities.   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Impact Manager (IM) is responsible for driving the successful implementation of the Whole School Whole Child (WSWC) service model by building and cultivating strong school partnerships and developing and training a team of committed, idealistic leaders and school practitioners. The Impact Manager plays a crucial role in leading a team of AmeriCorps members (ACM) through a ten-month long journey of learning, reflection and service in schools (civic action) that builds their civic capacity and civic identity. Job Description Responsibilities: Service Impact Delivery: Oversee the execution of City Year’s WSWC Tier 1 supports and Tier 2 interventions. • Oversee the implementation of whole school and class service; includes instructional support, thematic events, culture and climate • Provide structure and common understanding of service model between HQ, the site, AmeriCorps members (ACMs), and service partners • Create clear, realistic and measurable objectives for accomplishing WSWC goals • Actively support AmeriCorps Members in service by providing regular observation and coaching to ensure they meet performance standards for service excellence. • Facilitate training for AmeriCorps Members around all components of the WSWC model • Capture best practices and share with the larger City Year community of practitioners • Analyze and use data from teacher and AmeriCorps member (ACM) surveys, student, school and district level data and classroom observations to explain trends and identify opportunities to improve: interventions, whole school and class service and AmeriCorps Member (ACM) performance • Oversee one of seven coordinator role positions that the AmeriCorps members execute in addition to their service delivery with students. Areas include: Attendance, Academic, After School Programming, SocioEmotional Learning, Positive School Climate, Outreach, and Resource In-Kinding. Corps Impact Delivery: Guide ACMs to meet their service performance requirement and leadership development potential. • Inspire the ACMs to embrace a culture of power and idealism using City Year leadership tools, team building exercises, organizational culture and best practices • Use performance management tools to set performance expectations, identify strengths and development opportunities and partner with each ACM on a development plan to maximize leadership potential • Ensure ACMs are committed to student success and equipped to meet City Year standards as practitioners in their school • Support the management of ACMs to meet City Year professional standards and to meet all hours and graduation requirements • Effectively translate information and messages from various stakeholders (the school, City Year, the community) to ACMs so they understand and are empowered but not overwhelmed • Manage, lead and develop Returning AmeriCorps members (RACMs)/Team Leader(s) to ensure they are empowered to assist with leading teams of ACMs Partner Impact Delivery: Build and cultivate relationships with key stakeholders to enhance service performance and ensure partners want to retain a City Year team the following school year. • Build a strong partnership with school leaders including principals, teachers, and other key decision makers by demonstrating an understanding of the school’s priorities and working collaboratively to craft and implement solutions that leverage ACM talent and align with City Year WSWC outputs, outcomes and impact goals. • Maintain a strong presence in schools by cultivating and maintain key relationships • Use student data strategically to gain support for initiatives and interventions • Coach ACMs on developing productive partnerships with teachers and other student support staff • Help cultivate strategic community relationships to enhance service performance • Access and leverage community resources in support of our program and initiatives led by the school Qualifications • Bachelor’s Degree preferred • Proven relationships and experience working with/in Chicago Public Schools or as a contracted provider with Chicago Public Schools is a plus • Experience with and the ability to work with principals, assistant principals, and teachers regarding meeting shared goals which includes having difficult conversations around partnership accountability • Previous experience leading individuals and teams to achieve goals • Demonstrated ability to work with diverse teams of young adults which includes experience coaching young people and working with diverse populations • Excellent written and verbal communication skills including active listening skills • Excellent facilitation skills and the ability to train other around the Whole School, Whole Child model • Demonstrated organizational, project, and financial management capabilities • Strong problem solving, time and project management skills; ability to prioritize projects and tasks, assess and deploy resources • Ability to execute a strategic plan and motivate staff • Willingness to take on new challenges, pursue self-development and self-directed learning • Ability to work as an independent leader and as a team member in a collaborative environment • Proficiency in computer skills (i.e. MS Office) and experience using databases to document service work • City Year/AmeriCorps/Peace Corps experience is a plus • Passion for working with urban youth, developing young leaders, national service, and education reform • Strong connection to City Year culture and values, for more information visit: https://www.cityyear.org/aboutus/culture-values Required Documents A cover letter and resume must be submitted to be considered for this position. Preferred resume formats will depict not only a candidate’s responsibilities and job functions in previous work, but will include specific, quantitative results where applicable. Additional quantitative context around specific budget sizes, team sizes, or other work environment information will help City Year compare the scale of your work environment with our operations.

Program Managers (PMs) serve as full-time City Year staff, managing and mentoring a team of full-time AmeriCorps members by coordinating academic support services for students at one school. They are responsible for three main areas: program implementation, corps member program delivery and experience, and service partner management. This position is primarily based at one school site, with additional time spent at our CYSKC offices. Responsibilities managing school based programming (85% of job) Program Implementation: Implement City Year’s whole school and small group activities with a high degree of quality to the right students, in the right time, at assigned school. The PM will develop and manage partnerships with school administration and personnel to confirm AmeriCorps members utilize the appropriate curriculum and track student data to ensure academic gains are being made, as well as ensure the necessary conditions and resources are in place for corps members to deliver attendance and behavior interventions for students. Corps Member Program Delivery & Experience: Lead, manage, and coach a team of (6-14) AmeriCorps members to achieve service performance requirements, meet AmeriCorps practitioner standards, supporting members through their individual equity journeys and in reaching their leadership development potential; The PM will use performance management tools to set performance expectations, identify strengths and development opportunities, and partner with each AmeriCorps member on a development plan to maximize leadership potential. Service Partner Management: Build and cultivate a strong partnership with teachers, principal, school officials, and other key decision makers. Engage with partners (individuals, corporate, and foundation) to ensure resourcing for schools and larger community. Responsibilities as a part of the CYSKC staff team (15% of job) In addition to these main priorities, Program Managers are also responsible for site wide projects (such as race and equity work, academic coaching, professional development for AmeriCorps members, etc), leading trainings on our Learning & Development days, collaborating as a team to share best practices, and more.  Qualifications Experience and Qualities Desired: Bachelor’s degree or equivalent work experience. Background working in a school setting preferred. Thrives in complex and fast-changing environments. Committed to addressing personal, cultural, and institutional biases. Experiences partnering with and engaging communities of color, and/or with immigrant and/or refugee and/or indigenous and/or trauma-effected populations. In addition to what we’ve stated above, we desire that candidates have experience, skills, or confidence in at least two of the four competencies stated below: Relationship Development: Ability to develop mutually beneficial relationships and manage complex relationships with schools, community partners, students, and families. Willingness to have tough conversations and to hold people accountable towards their goals. Manage relationships with diverse groups of internal and external stakeholders to help achieve service goals and corps member development. Understands institutional barriers to services for students and families. Talent Development: Experience managing diverse teams towards a common goal. History of coaching/leading young people between the ages of 18-25 – with an eye toward identity exploration and development Sets high expectations for self and others they are leading and holds self and team accountable for performance goals. Executes to Results: Demonstrates an orientation towards goals, solutions, and strong follow through. Ability to problem solve, trouble shoot and show creative problem solving when faced with perceived barriers. Communication: Ability to translate mission and vision from organization level to corps members, talk about complex topics and adapt them for specific audiences. Able to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our corps members in service. Demonstrates an ability to articulate their own journey around race and equity, as well as how that journey intersects with power and privilege. Compensation The starting salary range for the full time Program Manager Position is between $45k-$50k and will be commensurate with candidate qualifications and experience.  Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year Philadelphia is seeking a Learning and Development Director (LDD) who is responsible for planning and implementing an inclusive and equitable full-year training program for the ~200 AmeriCorps Members (ACMs) serving with City Year Philadelphia. Reporting to the Managing Director, Service & Strategy (MDSS), the LDD supervises a Learning and Development Manager and collaborates closely with a team of directors, managers, and instructional coaches to create learning spaces that build the skills and knowledge AmeriCorps Members need to implement City Year’s Whole School, Whole Child model to effectively reach our school and student outcome goals and to consistently strive toward equity in the Philadelphia education system. In addition to leading this work for City Year Philadelphia’s ACMs, the LDD partners with the MDSS, the Managing Director of Impact, and the Senior Director of Impact Delivery to plan and implement inclusive and equitable role-specific training for the organization’s Impact Managers and department-specific training for Impact staff. Ultimately, the LDD strives to best answer and deliver on the same questions for both corps and Impact staff: “what do they need to learn, why do they need to learn it, when do they do so, and how will that be accomplished?” Job Description Manage Learning and Development Staff Team Manage and develop L&D Manager in leading the execution of CYP’s overall learning strategy Create consistent spaces of coaching and feedback through weekly 1 on 1’s and observation and coaching of the L&D Manager’s general duties  Create environment that allows any applicable L&D interns to have a successful working experience that positively impacts the individual and the site Oversee City Year Philadelphia’s Annual AmeriCorps Member (ACM) Learning & Development (L&D) Program Develop the formal learning program for CYP’s ACMs Engage in consistent critical thinking around how internal and external systems impact our service through the lens of racism and poverty and actively work toward anti-racist, equitable and inclusive learning and development Work with the L&D Manager and a staff working group to oversee the execution of a 4-week July/August training institute for CYP’s new class of Senior AmeriCorps Members (SCMs) to ensure their readiness to begin leading teams Work with the L&D Manager and a staff working group to oversee the execution of a 3-day Summer training for CYP’s new class of Second Year AmeriCorps Members (SYACMs) to ensure their readiness to begin serving in a modified version of their role for a 2nd year Work with the L&D Manager to oversee the execution of a 3-4-week Basic Training Academy each August to introduce CYP’s new class of ACMs to City Year and ensure their readiness to begin serving in schools Develop and work with the L&D Manager to oversee the execution of approximately 13 L&D Days throughout the school year that further prepare CYP ACMs to serve in schools, on teams, and to prepare them with durable skills for their Leadership After City Year (LACY) Develop and work with the L&D Manager and a working group of staff to oversee the execution of a 3-day Mid-Year Summit (MYS) that further prepares ACMs for their service and acts as a mid-year inspiration to ACMs and staff Oversee the L&D Manager in their implementation of CYP’s LACY program Oversee the L&D Manager in the logistical implementation of BTA, L&Ds, and MYS Lead and prepare site staff to create and facilitate content for the corps Lead the SCM & SYACM Development Team with 2 Senior Impact Managers, supporting two annual retreats and monthly SCM professional development days  Oversee Impact staff onboarding and formal professional development Develop the formal learning program for CYP’s Impact staff at large and Impact Managers (IMs) Oversee the execution of IM role-specific and Impact Department-specific onboarding, in collaboration with the People Team Oversee ongoing learning for Impact staff members, partnering with the MDI, SDID and MDSS to lead biannual retreats and additional learning sessions that support the formal learning program Lead the IM Development Team with 2 Senior Impact Managers, supporting IM Idealist Journey, IM Summit, and quarterly learning sessions Impact Department Leadership Serve as a member of the Impact department’s leadership team, collaborating broadly on the department’s overall leadership Engage in consistent critical thinking around how internal and external systems impact City Year through the lens of racism and actively work toward an anti-racist, equitable and inclusive work environment for all team members Organizational Initiatives and Site Support Participate in network-wide meetings and calls, providing insight, feedback, and collective problem solving. Serve as a member of the City Year Site Leadership Team (SLT), providing strategic insight into site priorities Serve as a member of the site’s Staff Development Team, a committee of the SLT that collaborates regularly to align professional development efforts across departments Engage in structured discussion and training on diversity, belonging, inclusivity and equity aimed at developing stronger cultural competency, both individually and collectively as a site Partner with City Year Philadelphia’s departments and staff to ensure that site-wide goals are met,  including, but not limited to, the AmeriCorps member applicant interview process, staff interviews, stakeholder engagement, event and service day participation, and cross-departmental committees Attend overnight conferences throughout the year, including Summer Impact Charger, a week-long training conference for City Year staff held in Boston in July, as well as additional engagement and training activities throughout the year Basic Qualifications In order to succeed in this role, an applicant must have the following competencies:   Executes to Results:  Assigns clear accountability, backed by appropriate authority and resources, to ensure for the achievement of priority goals at multiple organizational levels and actively monitors results that drive organizational success; orchestrates the pace and process of change to maintain organizational effectiveness Problem Solving and Decision Making: Applies knowledge, experience, creativity, and critical thinking in solving challenges; looks beyond the obvious for answers; uses sound judgment to make well-informed, ethical decisions Team Collaboration and Leadership: Builds systems and structures to facilitate collaboration and teamwork across the organization; inspires and mobilizes City Year communities to accomplish more than they thought was possible Talent Development:  Takes a systematic approach to meeting the organization’s future leadership needs and builds a diverse talent pipeline; invests in maintaining longer-term mentoring relationships and personally invests in the continued learning of others across the organization Strategic Thinking:  Collaborates cross-functionally to develop strategies and ensure alignment through all levels of management; constructively challenges organizational paradigms and norms to consider changes that will foster long-term, sustainable growth and scaled impact Additional Qualifications Bachelor’s Degree preferred Minimum 5 years of relevant experience, with proven ability to deliver strong, measurable results Knowledge of adult learning practices required; experience leading adult learning a plus Knowledge of social emotional learning principles preferred;  instructional background a plus Comfortability with leading and facilitating in both large and small group settings Strong initiative and ability to work independently to achieve goals Proven track record of building highly effective teams and coaching to exceed goals through the delivery of high-impact service Energized by working with diverse teams and stakeholder groups committed to expanding educational opportunity in Philadelphia and advancing social justice High emotional intelligence and experience in developing a diverse and inclusive workforce and working effectively with people of different work styles and backgrounds Attention to detail and proven project management skills Effective systems builder and developer of process and protocols, along with the ability to socialize them as useful tools for department and site Ability to translate an organization or department’s vision into an operating plan, effectively communicate that plan and timeline to internal and external audiences, establish accountability metrics, and monitor performance Track record of anticipating challenges, securing resources to meet needs, linking decisions to their potential benefits and consequences, and seeking guidance and input through the planning or change process Ability to adapt and excel in diverse, youthful, high energy, entrepreneurial, and rapidly-changing environment Attitude essentials: growth mindset, passion for City Year’s mission, committed to teamwork, grit and resilience Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans. To Apply Qualified applicants should apply and submit a resume with cover letter and salary requirements.  Applications without each of these 3 items will not be considered .  No phone calls, please.

The mission of the Impact Manager is to lead and develop a team of 8 - 12 City Year AmeriCorps members to implement the Whole School, Whole Child program at 1 high-need Tulsa public school. Reporting directly to one of two Impact Directors, the Impact Manager's role is focused on coaching their team to support off-track students and strengthen the partner school while also developing their AmeriCorps members’ leadership skills. Responsibilities AmeriCorps Member Program Delivery and Experience Lead, manage, and coach a team of 8 - 12 AmeriCorps members (between the ages of 18 - 25) to achieve service impact with students and to reach their leadership development potential. Model leadership that reflects City Year's culture and values, and create spaces that empower AmeriCorps members to access the power of City Year’s culture and values in personally meaningful ways. Effectively develop talent from within the corps for City Year and the larger education field, and lead AmeriCorps members to have a successful and rewarding year of service through their in-school service and a leadership development curriculum. Service Delivery and Impact Implement City Year’s Whole School, Whole Child Tier 1 (whole class) supports and Tier 2 (one-on-one and small group) interventions, ensuring AmeriCorps members are working with the right students, and achieving proper dosage with those students. Develop and manage partnerships with school administration, teachers and staff to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students. Partner directly with the City Year Impact Coach to provide observation and coaching to AmeriCorps members to improve their student interventions. Conduct Student Progress Monitoring: Oversee collection and input of intervention and outcome data into City Year’s internal database. Track data of all students enrolled in City Year’s interventions to ensure dosage and student progress requirements are met. In partnership with the Impact Director and Impact Coach, analyze student-level data to strengthen overall service delivery at partner school. Oversee AmeriCorps member-led school climate activities and organizational initiatives, including after-school programming. Service Partner Management Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders within the partner school. Partner closely with the school’s leadership team including the school’s City Year liaison. Manage the implementation of a school partnership agreement. Participation in Organizational Initiatives Devote up to 10 working days a year to AmeriCorps member recruitment interviews. Assist with Martin Luther King Day, Opening Day, Graduation, and other side-wide designated events. Attend overnight events including Summer Academy (a conference for all City Year staff held in Boston for 1 week in the summer), and other local and national events. Qualifications Bachelor’s degree in Education, Social Work, Urban Studies, Youth Work, or other related field strongly preferred or 2 - 3 years equivalent work experience. Candidates with a background in teaching or education preferred; urban education experience ideal. Knowledge of the Tulsa Public School district is preferred. Sets high expectations for self and others s/he is leading, and holds self and team accountable for performance goals. Able to develop diverse talent through performance plans, reviews, and leadership opportunities. Thrives in diverse, youthful, high energy, entrepreneurial, and fast-changing environment. Able to execute on goals within flexible and changing environments. Willingness to powerfully represent City Year, including wearing the City Year uniform, and upholding all City Year professional standards. AmeriCorps/City Year alumni are encouraged to apply. A candidate must demonstrate proficiency in the following areas: Team Leadership and Collaboration Leverages diverse strengths of team members to achieve desired results. Coaches and empowers others to lead. Addresses and resolves team conflict swiftly and effectively. Problem Solving and Decision-Making Links problems and symptoms to identify underlying issues and focuses on addressing most critical, high-impact issues. Organizes appropriate information, expertise, and diverse perspectives for self and others to develop optimal solutions and manage decision-making. Communication Excellent written and oral communication skills. Strong group facilitation and presentation skills. Ability to break down large concepts into teachable bits that others can internalize easily. Executes to Results Strong attention to detail and proven organizational and project management skills. Ability to manage self and others. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting to the Learning Development & Evaluations Director, the Impact Analytics Manager is responsible for the data coordination, collection, and analysis related to the Whole School, Whole Child (WSWC) program. The Impact Analytics Manager will serve as the site evaluation point and support the collection and analysis of student-level data. The Impact Analytics Manager will oversee the site’s Student Progress Monitoring, to help inform training and support for AmeriCorps members, Impact Managers, and other staff and will work with the Impact Directors to develop the site’s overall strategy for learning and development, through thoughtful and timely data analysis and progress monitoring. Detailed responsibilities include, but are not limited to the following:    Program Evaluation and Progress Monitoring  In partnership with the Impact Managers, monitor student-level progress and performance data (e.g., academic assessment scores, course grades, behavior incidents, daily attendance)  Create and produce analytic tools, including weekly and monthly reports for each team, that support effective service implementation and evaluate programs and performance  Provide individualized tools and processes as needed to AmeriCorps Members, Impact Managers, Impact Leadership, and others that strengthen service implementation and effectively monitor progress  Data and Systems Management  Monitor data access, and maintain cyschoolhouse (Salesforce), City Year’s internal data management system  Identify and facilitate necessary trainings for staff and AmeriCorps members on cyschoolhouse, Power BI, Excel, and other systems used in data collection and analysis   Provide ongoing coaching on impact outputs, data entry, and data usage  Manage and support Impact staff through all aspects of online survey distribution, administration, collection, and analysis  Develop and maintain relationships with partners that support timely data collections and robust analysis  Data Analysis and Reporting for External Parties  Analyze school and site-wide data   Draft all external and internal reports, including but not limited to Tulsa Public Schools, Oklahoma AmeriCorps, and other private funders  Work with other departments to refine systems and policies to improve data collection, integrity, and dissemination of information    Work with Tulsa Public Schools to submit student and school level data requests as needed and to report back with data reflecting City Year’s impact in Tulsa schools  Work with external partners to assess City Year’s impact  Basic Qualifications  Bachelor’s Degree preferred  2-3 years’ experience in a related position  Experience using Salesforce and Power BI systems   Demonstrated performance under pressure and strict deadlines.  Proficient in data management and data analysis techniques (experience managing large databases preferred)  Demonstrated ability to analyze data to inform programmatic changes and improvements  Strong group facilitation and presentation skills  Knowledge of the Common Core Standards  Knowledge of standards-based curriculum and instruction  Strong commitment to and experience developing a diverse and inclusive workforce and working effectively with people with different work styles and backgrounds  Excellent problem solving skills  Ability to work with and interact with multiple, diverse stakeholders  Able to execute on goals within flexible and changing environments  Willingness to powerfully represent City Year, including wearing the City Year uniform, and upholding all City Year professional standards  Attitude Essentials—growth mindset, passion for City Year’s mission, detail orientation, commitment to teamwork    Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Teams of City Year Chicago’s AmeriCorps Members partner with schools and community-based organizations to transform the climate and culture of schools, helping students reach their academic potential through math and literacy intervention curricula and innovative in-school, after-school, and out-of-school programs. City Year Chicago’s work is anchored in Chicago’s south and west side communities and is based on our strategy of deploying multiple teams in each neighborhood to have a concentrated impact in each community. The Impact Director will focus on establishing, developing and implementing the site’s service partnerships and strategy and ensuring overall service excellence within a defined set of schools. In essence, the Impact Director is responsible City Year achieving all of its results with a given set of schools. This includes all key metrics for our students, our corps members, our school based partners, and other sited wide functions such as finance and administrative compliance. Job Description Responsibilities • Oversee a division of approximately 60-80 diverse, 17 to 24 year-olds who will serve with City Year over a ten month period. • Hire, develop, and coach three to five Impact Managers to successfully lead City Year corps members.  These three to five Impact Managers oversee six to ten school based teams of corps members (@8-10 young adults per school). Ensure that all service activities are conducted on every team by using Impact Manager playbooks. • Responsible for all corps member results (e.g. retention, satisfaction, engagement) and management oversight. Oversee evaluation initiatives such as corps surveys, corps performance management process. • Responsible for all school based and student level service results including student academic performance, attendance and behavior goals for every school in Director’s portfolio. • Directly manage all school partner relationships within their school portfolio including implementing new school partnerships and renewing agreements with schools every year.  Serving as the ‘executive contact’ for the school’s leadership team on an ongoing basis with formal and informal touchpoints. Ensure every school is meeting City Year’s Conditions for Success rubric. • Manage team budget and manage office (where applicable). • Directly oversee the Learning and Development strategy for corps members and Impact staff. Oversee the execution of Basic/Advance Training and other learning initiatives. • Liaise with appropriate City Year Chicago team members to ensure the implementation of organizational priorities in the communities we serve, including: corps member recruitment, communications, compliance with AmeriCorps grant, fundraising, evaluation, and training. • Oversee coordination of all City Year activities and calendar within community including civic events, service days, community meetings, trainings, etc. • Be accountable to, and responsible for, City Year’s mission, values, code of conduct, standards and organizational messages to the public, staff, and corps members. • Work with the Service Director, other Impact Directors and the Deputy Director to develop overall curriculum and service strategy for the site. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

What You’ll Do The associate director will serve on The Broad Academy team, reporting directly to the senior director. The associate director will blend strategic thinking with data analytics in order to develop and support a growing network of education leaders for The Broad Academy. The two-year program accelerates the impact of leaders in advancing educational excellence and equity on behalf of the students, families and communities they serve. As a systems builder, the associate director will manage personalized learning paths, data collection & analysis and iterative design in order to drive continuous improvement of programming. With a commitment to scaling what is working and fixing what isn’t, you will amplify the experience of a diverse cohort of fellows that will participate in five in-person sessions in various locations across the country. Through these sessions, cohort members will learn from and be inspired by experts, veteran educators and each other’s knowledge and experiences about what is possible for students in our nation’s urban public schools. This position is an individual contributor role based in Los Angeles, California. Travel required for the position is approximately 20 percent.   What You’ll Own You will own the following: Personalized Learning Content and Execution    Curate a library of on-demand learning modules and ensure that content is relevant, balanced and accessible.   Streamline structures and processes designed to create a variety of peer-to-peer learning opportunities between Fellows and with other leaders in the space. Manage Fellow 360s, including execution and analysis of insights. Oversee and execute all on-boarding activities for new cohorts to ensure participants are set up for success from day one. Own personalized learning at TBA, incl. assessment of the current approach, development and execution of modules and creation and implementation of recommendations for ongoing codification and improvement. Data Collection and Impact Evaluation Create and own a cycle of evaluation activities to capture and reflect program impact, including session, cohort and project analysis. Source and implement a data repository that is structured to serve as a robust, user-friendly resource for the team. Support the quality iteration of program planning through continuous feedback loops.   Content Development and Special Projects Develop and maintain a dashboard to track team goals and support the senior director in crafting relevant professional learning experiences. Create engaging, content-rich experiences for “Plus Ones”, colleagues of Fellows who join session throughout the Fellowship. Lead ongoing research efforts to identify potential shifts or improvements critical to continually increasing program impact. The Skillset You’ll Need Successful candidates will have the following skills and characteristics: Effective Planning and Execution A proven track record of designing and maintaining systems to manage complex projects Experience with program evaluation and data analysis design Experience in instructional design and adult learning The ability to work in a fast-paced, entrepreneurial, deadline-driven environment often managing multiple tasks and projects simultaneously Relationship Management and Communication Commitment to seeking feedback and modeling a learning lens through actions and interactions across the team, center and with the K-12 public education space Commitment to diversity, equity and inclusion with an ability to build trust and respect across lines of difference Strategic and Analytical Thinking   Strong quantitative and qualitative analytical skills used to connect the big picture and drive strategic thinking Strong systems-orientation with an ability to build, maintain and leverage systems for tracking inputs, outputs and impact across multiple program components Personal Learning and Development Consistently take on learning opportunities that accelerate and support personal development Demonstrate a growth mindset and constantly seeks challenges Highly efficient and independent while maintaining an ability to work collaboratively within and across teams What You’ll Need The following experiences, skills and characteristics are required: A passion and demonstrated commitment to transforming K-12 public education Six to eight years of professional work experience Fluency with leveraging Excel, Salesforce or other platforms to inform data-driven decision making Exceptional written and verbal communication skills with senior audience Bachelor’s degree required, graduate degree preferred What We Offer Full-time permanent team members receive: Competitive salary, vacation and 401(k) retirement savings plan with a generous employer match Employer contributions to medical, dental, vision and life insurance plans Pre-tax commuter benefits Flexible spending accounts for medical and family care expenses Free access to an on-site gym and a steady supply of nutritious snacks in our shared kitchen The Broad Center does not discriminate on the basis of race, color, religion, ethnic or national origin (including associational and perception-based discrimination based on national origin), age, disability, gender, sexual orientation or other characteristic covered by law with regard to employment opportunities. The Broad Center is committed to providing equal access and opportunities to candidates with legally recognizable disabilities. We will make our best effort to provide reasonable accommodations at every stage of the application process. Disclosing a disability or requesting a need for accommodations is a separate and distinct process from selection and will have no bearing on a candidate’s application status. If you need to request an accommodation or have any questions regarding our disability accommodations policy, please send an email to [email protected] . For more Information As a member of The Broad Center team, you’ll work alongside sharp, driven colleagues who have a sense of humor matched with generosity of spirit. Alma Advisory Group is supporting the search for this position. Please contact Lesley Brown Rawlings at [email protected] for any questions.