42 Product and Program Management jobs

The Impact Manager is solely responsible for the specific implementation of the Whole School Whole Child service model at an elementary school, middle school, or high school.  Job Description Responsibilities Managing and coaching a team of 8 - 15 AmeriCorps members providing a clear vision, systems and structures, and professional development to empower and motivate them throughout the year. Serving as a trusted advisor to principal and school staff by serving as a member of the school’s Instructional Leadership Team, holding regular meetings with the administrator, maintaining a strong presence in school, working collaboratively with administration and staff to implement the Whole School Whole Child model, and building a bridge between AmeriCorps members and the school so that their work with students is setup for success. Inspiring your team to embrace City Year’s culture and the belief that all students can achieve great things in school and life regardless of their socio - economic background or current academic proficiency. Developing a team culture that utilizes student achievement data to inform all instructional decisions and embraces grit, an entrepreneurial spirit, and a growth mindset. Observing and coaching AmeriCorps members to actively pursue student achievement results through consistently strong instruction and sound lesson planning. Providing a strong foundation of intervention management that will ensure regular access for tutoring, protected AmeriCorps member schedules, and a consistent feedback loop for learning. Developing AmeriCorps members professionally and empowering them to leverage leadership opportunities and actively pursue professional growth during their service year. Investing in the learning and development of AmeriCorps members so that they can translate their experience in City Year to any future professional or academic endeavor. Qualifications Leadership Coaching or leadership experience strongly preferred (sports coaches, educational coaches, etc.) Ability to relate with and inspire 18 – 25 year olds. Believes in young people as agents of social change. Exhibits a high level of accountability, project execution, and personal responsibility. Demonstrates grit, an entrepreneurial spirit, and a growth mindset. Ability to mobilize diverse, young groups towards achieving ambitious goals. Communication Ability to communicate openly and respectfully with a diverse community. Exhibits excellent customer service and is consistent with follow-up. Experience navigating difficult conversations around performance, interpersonal and inter-team conflict, race, gender, sexuality, class, education reform, and/or diversity. Relationship Development Ability to identify potential partnership problems, analyze issues, and extrapolate appropriate solutions to strengthen relationships. Ability to navigate multiple schoolhouse relationships, at times with competing priorities, to implement Whole School, Whole Child model and pursuing student achievement result. Invests in Impact Manager team collaboration and development to demonstrate strong leadership and teamwork for AmeriCorps members. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Teaching Trust seeks a full-time Program Officer to drive the work of one of our Program teams. In this role, you will lead one of six program teams in order to build the leadership capacity across a district. These target schools and school leaders will, in turn, close the opportunity gap -  by beating their peer schools, the average schools in the state, and eventually the best schools in the country. This is an ideal role for someone who has a passion for achieving ambitious results for kids, is energized by the work of developing school leaders, and wants to work on a fun, dynamic, goal-driven team.   What You’ll Take On Reporting to the Chief Program Officer, you will lead one of our Program teams. You will manage and develop a team of individuals, including Managing Directors of Leadership Development. Together, you and your team will plan and execute high quality programming that leads to improved outcomes for kids in the communities we serve and strengthens our reputation with clients.  Additionally, you will: Set and execute on the vision and strategy for your Program team, aligning with broader Teaching Trust programmatic goals and vision Plan, design, and deliver practice based learning experiences aligned with Teaching Trust’s 4 Key Leadership Levers (Data-Driven Practices, Instructional Practices, Team Effectiveness, and School & Student Culture) to drive whole school improvement across a district partner Develop and manage high level client relationships with school leadership teams, district leadership, and principal supervisors Provide seamless service to clients, leveraging your expertise to maximize the benefits of our work Collaborate with Program Design and Evaluation teams to learn what’s working well, identify opportunities, and iterate so that we are continuously improving our work Collaborate with the Chief Program Officer, Vice President, and peer Program Officers to drive overall program work, and help set the strategic direction of future work Continuously leverage data to monitor and analyze progress to goals; identify what is driving and impeding progress, develop solutions to address gaps and adjust course as necessary Effectively coach, develop, and manage direct reports to do their best work; foster a growth minded, innovative, and psychologically safe work environment to support the growth of all team members What You’ll Bring We are looking for someone who shares our deep commitment to educational equity. You will thrive in this role if you take risks, learn from your mistakes, persist through challenges, and use feedback as an opportunity to improve.  You build trust at lightning speed and create the conditions for your team to be vulnerable, take risks, and learn from mistakes . You love to develop people and teams to foster innovation and get the best results, and you have effectively managed others across lines of difference.  You have a proven track record of results and leverage your expertise and understanding about what it takes to lead excellent schools to support your teams’ work. You are highly motivated by and deeply committed to our organization’s Diversity, Equity, and Inclusion (DEI)  work. You are passionate about delivering programming that amplifies and creates equity and disrupts traditional power structures that may impede educational equity. You are adaptable, resilient, and thrive in the face of uncertainty . You rely on your growth mindset and agility to manage fast-paced, dynamic work.  You see yourself as a leader when it comes to managing high level client relationships , and you offer strong judgment and problem solving . You provide seamless service, and leverage your expertise to maximize the benefits of our work.  Ideal candidates will have: A minimum of three years in school leadership or experience coaching school leaders; experience and record of results in a turnaround setting is strongly preferred Deep knowledge of content and instruction, with a proven track record of raising student achievement, preferably in high-need schools Ability to thrive in a fast-paced, dynamic work environment, demonstrating resilience and a growth mindset Ability to manage high level client relationships, offering strong judgment and problem solving Excellent interpersonal and teamwork skills with ability to influence, collaborate, and build trusting relationships to drive results High level of comfort taking and implementing frequent feedback to improve the work Ability to work well with people with a very wide diversity of demographic and cultural characteristics; must be capable of achieving results while maintaining an inclusive, collaborative leadership style Passion to work at an organization focused on ameliorating educational inequity Strong desire and ability to innovate and adopt new approaches to achieve results Exceptionally strong project management and time management skills Experience supervising principals or leadership experience at a district office preferred Authorization to work in the United States required Additionally, alignment with our core values is essential for the success of any candidate: Educational Equity: We prioritize work based on its impact in eliminating the achievement gap. Disciplined Behavior: We are unapologetically results and competencies driven . Courage and Resilience: We take risks, rebound and persevere. Entrepreneurial Mindset: We own our outcomes and act with urgency. Reflection and Growth: We seek feedback and modify behavior to achieve results. Who We Are Teaching Trust is a nonprofit organization grounded in the conviction that school leadership is the single largest lever to improve public education. We develop strategic, visionary leaders at multiple levels within schools and school systems to engage and lead accountable, collaborative teams. These teams in turn ensure schools have high quality teaching and learning and aspirational cultures, which are necessary to provide an education that eliminates the opportunity gap for low-income students and students of color. We work in the following ways to provide education opportunities that eliminate racial and socioeconomic disparities and give our students choice for their life path:  We train, develop, and support school teams to grow leadership capacity  We collaborate with partners to transform principal preparation programs  We build a community of educators through our work  We influence the practices of the school systems with which we partner  What We Offer Teaching Trust offers a competitive salary for this role. As part of our commitment to diversity, equity and inclusion, and ensuring compensation equity for our staff, the salary for this role will be aligned based on level and tenure with the organization. We also offer a comprehensive benefits package for all full-time employees, including medical, dental, and vision plans. Other benefits include disability, life insurance, flexible spending account options, a generous vacation and holiday schedule, and a Simple IRA retirement plan with employer matching. Teaching Trust also offers a one-time moving stipend to new hires who are relocating for the role.  Teaching Trust is an equal opportunity employer committed to maintaining a non-discriminatory work environment. Teaching Trust evaluates applicants for employment on the basis of qualifications, merit and work-related criteria without regard to race, color, religion, sex, national or ethnic origin, age, sexual orientation, mental or physical disability, pregnancy, childbirth, medical condition, marital or familial status, family responsibilities, veteran status, personal appearance, political affiliation, matriculation, or any other characteristic protected by law. All applicants will receive consideration for employment regardless of such status. 

City Year San Antonio is seeking a Learning & Development Director (L&D Director) who will oversee the learning and development experience for City Year San Antonio AmeriCorps members that prepares them to serve as idealistic leaders and practitioners focused on strengthening schools and supporting students to improve performance. In this role, the L&D Director builds strategic relationships with district and local partners, works closely with City Year San Antonio’s Impact department, and manages our Senior Learning and Analytics Manager. The L&D Director is a skilled organizer and planner who appreciates big-picture thinking, drives a data-driven learning vision, has a passion for equitable access to education in systemically under-resourced schools and believes deeply in the power of young people and their ability to positively impact and transform people and communities. This may be the job for you if: You are a collaborative relationship-builder with an empathetic and adaptable approach to learning design strategy, appreciate feedback loops and organize your plans based on formative data. You care deeply about providing holistic student support in systemically under-resourced schools and believe that City Year AmeriCorps members are a leading example of how the student success coach role can help support student and school success. You value learning. You invest in your own growth and development and authentically model your passion for personal and professional development for those you lead. You are a big-picture thinker, enjoy designing adult learning experiences for diverse and dynamic young people and appreciate that building a positive learning culture is an iterative process. Job Description AmeriCorps Member Experience City Year AmeriCorps members serve in schools all day, every day, preparing students with the skills and mindsets to thrive in school and in life. Serving with City Year is challenging, but transformative. During their year of service, AmeriCorps members are given a high degree of responsibility, along with leadership opportunities that have impact on them personally and on the students with whom they work. When designing their learning and development experience, the L&D Director finds balance between the AmeriCorps member experience and developing their service skills to support the social, emotional and academic growth of their students Build a Culture of Learning City Year San Antonio cares deeply about the learning experience for AmeriCorps members and recognizes that all San Antonio staff play a role in making their service and learning experience meaningful. The L&D Director is looked to at the site to build a positive culture of learning for our AmeriCorps members by designing a learning strategy that is a replicable, predictable, and responsive set of community-centered activities designed to help AmeriCorps members develop skills and make meaning of their shared service journey. Skillfully facilitated, programmatic learning is reinforced through meaningful individual challenges and in community with others to uncover new understandings, build efficacy and spark joy. Additionally, the L&D Director builds and cultivates strong partnerships with local and district partners to positively impact the AmeriCorps member learning experience. Design and Oversee our Observation & Coaching Strategy We believe that feedback is a critical part of personal and professional growth. Leveraging the skills of the Impact Team, the L&D Director will develop an observation and coaching strategy and system that empowers AmeriCorps members to build strong relationships with students to support their learning and help them develop identity, agency and critical skills. What does a typical day look like? There is no typical day for a Learning & Development Director, but on any given day, you may find yourself at a school providing observation and coaching support for AmeriCorps Members and Impact staff, designing a training for an upcoming training day, or even facilitating trainings to AmeriCorps Members on improving their service for students. City Year San Antonio has a Corps of up to 98 young adults serving in nine San Antonio Independent School District (SAISD) campuses. Basic Qualifications Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders and community members. A passion and interest in designing learning experiences using adult learning principles, group processing protocols and interactive learning technology. Ability to create a yearlong learning experience for diverse and dynamic young people that supports district and local standards and initiatives through a lens of cultural competency/responsiveness. Ability to make data-informed decisions to advance team and student achievements and outcomes. Experience building sustainable partnerships and positive working relationships with others. Strong organizational skills and attention to detail. Ability to operate in ambiguous and changing environments while leading a team to meet results. Interest and understanding of City Year’s work within the national service movement and education sphere. At least two years of teaching is preferred, and teaching experience in a public-school serving majority low-income and/or students or color is preferred. Familiarity with SAISD school system is a plus Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The mission of the Impact Manager role is to lead and develop AmeriCorps members as a City Year team of idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students as directed by the school-based service model missions and practices. Reporting directly to an Impact Director, the Impact Manager's role plays a critical part in implementing City Year’s school-based service model. Job Description Service Delivery and Impact Implement City Year’s school-based service model with a high degree of quality to the right students, in the right time, at assigned schoolhouse. The Impact Manager will develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students. AmeriCorps Member Program Delivery and Experience Lead, manage, and coach a team of AmeriCorps members to achieve service performance and standards requirements and to reach their leadership development potential. Model leadership that is animated by City Year's culture and values, and create spaces that empower AmeriCorps members to access the power of our culture and values in personally meaningful ways.  The Impact Manager is also an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum.  The Impact Manager will provide on-site trainings and collaborate on the design of service content and tools for AmeriCorps member learning, training, and service excellence. The Impact Manager will manage up to 15 City Year AmeriCorps members. Service Partner Management Based full time at the schoolhouse Impact Managers build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of school partnership agreement and conditions for success. Site Support Partner with City Year Dallas departments and staff through applicant interview process, stakeholder engagement, service day and event participation, and cross-departmental committees as needed to ensure site-wide goals are met. Qualifications Bachelor’s degree or equivalent work experience. Experience working in a school, educational, or youth-support setting required with at least one year in a role managing or leading others. Experience working in areas related to English Language Arts, math, behavior management, overall school climate, after school programming, extended learning time or social work preferred. Demonstrated ability to communicate and present ideas with clarity, credibility, humility and tact; lead with “the why” and incorporate vision into messaging; tailor messaging to audience and maintain professionalism in speaking and writing. Demonstrated ability to anticipate and plan for questions, listen carefully, provide constructive feedback and remain open and responsive to feedback from others. Proven success operating in ambiguous and changing environments with the demonstrated ability to manage and prioritize projects; delegate tasks appropriately; manage progress against goals for self and others while addressing barriers. Demonstrated ability to take initiative and operate in a proactive and solution-oriented manner; identify the information needed to solve a problem; link decisions to potential consequences and know when to escalate or seek guidance. Possesses openness, responsiveness, approachability, and understanding of others’ perspectives with the demonstrated ability to maintain and build relationships through collaboration; recognize and respond to the needs of others while operating within appropriate boundaries to gain respect and maintain professionalism. Demonstrated ability to address and resolve team conflict effectively and tactfully. Demonstrated ability to identify others’ strengths and areas for growth to achieve desired results and foster personal and professional development. Strong connection to the values of servant leadership, belief in the power of young people, social justice, empathy, inclusivity, teamwork, and excellence. Passion for and understanding of City Year’s work within the national service movement and education sphere. Proficiency with Microsoft Office platforms required. Proficiency of verbal and written communication in Spanish a plus. City Year and AmeriCorps alumni are encouraged to apply. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The mission of the Impact Manager (IM) role is to lead and develop corps members as a City Year team of idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students as directed by the WSWC missions and practices. Reporting directly to the Impact Director, the IM’s role plays a critical part in implementing City Year’s school-based WSWC service model. Job Description Service Delivery & Impact Implement City Year’s WSWC model with a high degree of quality to the right students, in the right time, at assigned schoolhouse(s). The IM will develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for corps members to deliver attendance, behavior, and course performance interventions for students. Corps Member Program Delivery & Experience Lead, manage, and coach a team of corps members to achieve service performance and standards requirements and to reach their leadership development potential. Model leadership that is animated by City Year's culture and values, and create spaces that empower corps members to access the power of our culture and values in personally meaningful ways. The IM is also an effective talent developer who will lead corps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The IM will manage up to 20 City Year corps members. Service Partner Management Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of school partnership agreement and conditions for success. Qualifications Relationship Development: Demonstrated ability to develop and manage complex relationships with schools and community partners. Proven ability to have tough conversations and to hold staff accountable towards their performance goals. Manage relationships with a diverse group of internal and external stakeholders to help achieve service goals and corps member development. Talent Development: Proven success managing diverse teams towards a common goal. History of coaching/leading young people between the ages of 18-25. Executes to Results: Must have a strong record of achieving transformational results with students from low-income communities, at the classroom, school, or network/multiple-school levels. Ability to problem solve, troubleshoot, and show creative problem solving when faced with perceived barriers. Communication: Ability to translate mission and vision from organization level to corps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our corps members in service. Additional Required Experience and Qualities Needed: Bachelor’s degree strongly preferred; or equivalent work experience. Candidates with a background in youth development and/or education preferred. Bilingual in English/Spanish is a plus. City Year/AmeriCorps experience is a plus. Sets high expectations for self and others s/he is leading and holds self and team accountable for performance goals. Able to develop diverse talent through performance plans, reviews, and leadership opportunities. Thrives in diverse, youthful, high energy, entrepreneurial, and fast-changing environment. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Impact Manager (IM) is responsible for leading a team of AmeriCorps members through a full-time school-based service year with the goal of keeping students on track to graduate, establishing positive relationships with school partners and providing a leadership development experience for corps members. The Impact Manager will lead, manage and coach a team of 6-15 AmeriCorps members through a ten-month journey of learning, reflection and service to build AmeriCorps members’ civic capacity and civic identity. Impact Managers report to an Impact Director and meet regularly with peers and department leadership members to share promising practices, challenges, and resources. Job Description Corps Member Experience Delivery Lead, manage, and coach a team of AmeriCorps members (between the ages of 18-25) to support students through academic and student engagement supports and develop AmeriCorps members as leaders through their service experience. Model leadership that reflects City Year’s culture and values, and create spaces that empower AmeriCorps members to access the power of City Year’s culture and values in personally meaningful ways. Develop talent from within the corps for City Year and the larger education field, and lead AmeriCorps members to have a successful and rewarding year of service through their in-school service and learning and development days. Support AmeriCorps members in understanding of and compliance of City Year policies and operating structures. Service Delivery Develop and manage partnerships with school administration, teachers, and staff to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students. Lead, manage, and coach a team of AmeriCorps members to implement City Year’s Whole School Whole Child service model, which balances the delivery of whole-school support (Tier-1) and small group and one-on-one tutoring (Tier-2) for students at assigned Boston Public school. Partner directly with a City Year Instructional Coach to provide observation and coaching to AmeriCorps member to improve their student interventions. Monitor and analyze student-level data to identify trends and improve whole-school and small-group support, ensuring student impact completion and improvement in targeted area through team level training. Service Partner Management Build and cultivate strong partnerships with teachers, principals, school officials, and other decision makers and stakeholders within the assigned Boston Public School. Serve as a trusted advisor to principal and school staff by serving as a member of the school’s Instructional Leadership Team, hold regular meetings with administration and teachers, maintain a strong presence in school, work collaboratively with administration and staff to implement the Whole School Whole Child model, and build a bridge between AmeriCorps members and school staff to ensure success. Participation in Organizational Initiatives Support AmeriCorps Member recruitment process by interviewing AmeriCorps Member applicants. Support the engagement of City Year Boston visitors and corporate sponsors. Attend and participate in City Year Boston Staff Meetings and other site activities/events. Qualifications Relationship Development: Demonstrated ability to develop and manage complex relationships between internal and external stakeholders. Proven ability to hold team members accountable towards their performance goals. Experience managing relationships between diverse groups of internal and external stakeholders to help achieve service goals and successfully deploy AmeriCorps members. Team Leadership and Talent Development: Proven success managing diverse teams towards a common goal. History of coaching/leading young people between the ages of 17-25. Demonstrated ability to identify others’ strengths and areas for growth to achieve desired results and foster personal and professional development. Demonstrated ability to address and resolve team conflict effectively and tactfully. Possesses openness, responsiveness, approachability and understanding of others’ perspectives with the demonstrated ability to maintain and build relationships through collaboration; recognize and respond to the needs of others while operating within appropriate boundaries to gain respect and maintain professionalism. Executes to Results: Ability to problem solve, trouble shoot, and show creative problem solving when faced with perceived barriers. Proven success operating in ambiguous and changing environments with the demonstrated ability to manage and prioritize projects; delegate tasks appropriately; manage progress against goals for self and others while addressing barriers. Demonstrated ability to take initiative and operate in a proactive and solution-oriented manner; identify the information needed to solve a problem; link decisions to potential consequences and know when to escalate or seek guidance. Communication: Demonstrated ability to communicate and present ideas with clarity, credibility, humility and tact; lead with “the why” and incorporate vision into messaging; tailor messaging to audience and maintain professionalism in speaking and writing. Demonstrated ability to anticipate and plan for questions, listen carefully, provide constructive feedback and remain open and responsive to feedback from others, Ability to translate mission and vision from organization level to team level Ability and desire to inspire City Year AmeriCorps members to transform schools and communities through a challenging year of service. Ability to communicate effectively, efficiently, and with transparency to ensure support and success of corps members in service Experience working in a school, educational or youth-support setting required with at least one year in a role managing or leading others. Experience working in areas related to English Language Arts, math, behavior management, overall school climate, afterschool programming, extended learning time or social work preferred. Strong connection to the values of inspirational leadership, belief in the power of young people, social justice, empathy, inclusivity, teamwork and excellence. Passion for and understanding of City Year’s work within the national service movement and education sphere. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems. POSITION OVERVIEW: In order to advance TEA’s mission of improving outcomes for all public school students, the New School Development Manager will oversee the Agency’s Replicating Great Options (RGO) Fellowship as well as launch and oversee the Agency’s New School Design (NSD) Fellowship. The RGO and NSD Fellowships provide technical assistance to district leaders to design or codify successful school models and then launch these new schools as district-managed or in-district charter schools increasing the number of high-quality schools. The New School Development Manager determines the selection process for school district candidates to design and launch new schools or replicate successful schools, collaborates with vendors to ensure both the RGO and NSD fellowship programs meet all agency goals, and evaluates and recommends improvements to both programs. The New School Development Manager reports to the Director of the Division of System Support and Innovation (DSSI) and will work in collaboration with DSSI’s District Support Team to support consultative work to school districts interested in and/or already supporting fellows in either fellowship program. This individual works under minimal supervision, with extensive latitude for use of initiative and independent judgement. Please note that a resume and tailored cover letter are required attachments for applying to this position. Incomplete applications will not be considered. Additionally, please be sure to respond to the short answer prompts found in the supplemental questions. These responses should be added in a separate Word or PDF document in the attachments section of the application. Applicants who are strongly being considered for employment must submit to a national criminal history background check. ESSENTIAL FUNCTIONS: Oversee vendors responsible for the execution of the Agency’s Replicating Great Options and New School Design fellowships Create and oversee the selection process for internal district candidates for both the Replicating Great Options and New School Design fellowship programs Track progress towards success, maintains an understanding of the status all fellows in the Replicating Great Options and New School Design fellowships, and supports fellows during the fellowship process Collaborate with the Division of System Support and Innovation’s District Support Team to support consultative work to school districts interested in and/or already supporting fellows in either fellowship program Evaluate and recommend adjustments to continuously improve the design of the Replicating Great Options and New School Design fellowship programs   Qualifications   MINIMUM QUALIFICATIONS: Education: Graduation from an accredited four-year college or university. Advanced degree or major course work in a field relevant to the assignment is generally preferred. Experience: At least five (5) years of experience in the education sector. OTHER QUALIFICATIONS: Expertise in new school design or previous successful participated in a new school design or leadership program Knowledge of successful district new school design programs or charter management organization design and replication strategies Documented experience in system level school reforms, particularly in school portfolio management, performance-based accountability, school choice programs, district charter partnerships, school autonomy and empowerment, new school creation, replication of successful schools, or restarting struggling schools Ability to quickly comprehend complex information and break it into easily understandable parts Highly organized with ability to develop and execute project plans and progress monitoring tools Experience in developing and managing critical relationships that include but are not limited to internal TEA staff, district superintendent and leadership team-level partners, and external organizations (non-profits, foundations, consultants, etc.) Skill in qualitative and quantitative analysis; and creating MS PowerPoint, Excel, and Word-based toolkits, guides, and resources Ability to receive and apply feedback Demonstrates outstanding leadership and personal relations skills including excellent written and oral communication skills. No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted. As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, age, sex, disability, or veteran status, unless an applicant is entitled to the veteran’s preference. Additional Military Crosswalk (occupational specialty code) information can be accessed here . This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency.

City Year is dedicated to helping students and schools succeed. City Year AmeriCorps members serve full-time in high-need urban schools, where they partner with teachers and school leaders to provide high-impact student, classroom, and school-wide supports to help students stay in school and on track to graduate from high school, ready for college and career success. City Year has a Long-Term Impact (LTI) strategy, an exciting plan to scale its impact to dramatically increase the urban graduation pipeline and transform the future for thousands of students nationwide. City Year (CY) is among the nation’s fastest-growing nonprofit social enterprises. The organization’s 800 staff and 3,000 AmeriCorps members work and serve in 28 communities across the country, including Boston – where City Year was founded in 1988 and is headquartered – and Baton Rouge, Chicago, Cleveland, Columbia, Columbus, Dallas, Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire, New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa, and Washington, D.C. City Year also has international affiliates in South Africa and the United Kingdom. A proud member of the AmeriCorps national service network, City Year (CY) is a public-private partnership, made possible by resources from schools and school districts; local, state, and federal governments; and philanthropic support from corporations, foundations, and individuals. City Year has been recognized by Charity Navigator as a four-star charity – its highest rating – for twelve consecutive years, placing City Year in the top 1% of non-profits nationwide for fiscal responsibility, financial health, organizational efficiency and organizational capacity. For more information on City Year Chicago please visit: http://www.cityyear.org/chicago Job Description Position Overview Teams of City Year Chicago’s AmeriCorps members (ACMs) partner with schools to deliver targeted interventions for off-track students exhibiting one or more of the early warning indicators under attendance, behavior, and course performance (English Language Arts and Math scores/grades) through the implementation of the Whole School Whole Child (WCWC) service model which supports the school administration in transforming the climate and culture of schools, helping students reach their academic potential through math and literacy intervention curricula and innovative in-school, after-school, and out-of-school programs. City Year Chicago’s work is anchored in Chicago’s south, west, and far north side communities and is based on our strategy of deploying diverse teams in each neighborhood to have a concentrated impact in each community. We currently have 254 AmeriCorps members that serve in 31 Chicago Public Schools. Our ACMs are diverse 18-25 years old’s (with 80% being post-college graduates) that serve full time for a period of 10 ½ months. The Managing Director of Impact (MDI) will focus on overseeing the site’s Whole School Whole Child (WSWC) service model; develop, implement, and monitor the Impact Leadership team to ensure quality delivery of the WSWC service model to partnering CPS schools and drive student achievement and ensure a quality experience for our AmeriCorps members; design a Long Term Impact (LTI) plan that identifies a roadmap for City Year Chicago to reach its Impact goals which takes into consideration the local nuances of our district and trends in the Early Warning Indicators (EWI)/On Track policy spaces. The MDI will support the cultivation and management of the necessary City, District, School, AmeriCorps, and programmatic partnerships and be responsible for inspiring and leading more than 30 Impact staff members, through the direct report management and support of 7 staff members who comprise the Impact Senior Leadership Team (ISLT): Impact Directors (IDs), Senior Service Director (SSD), and an Impact Operations Director (IOD). Alongside the Executive Director, the MDI will serve as a key external “face and voice” for the organization’s impact and expertise in the EWI program outcomes and implications which will provide thought leadership to key stakeholders in the K12 education policy space on the various trends and outcomes for our students in Chicago Public Schools.  The MDI will work in collaboration with the Executive Director, site leadership and district leadership to create a multiyear partnership development, service implementation, and financial plan that defines impact priorities sets performance goals and provides a roadmap for achieving goals by building Impact team capacity and capabilities in the areas of both district and school partnerships, WSWC knowledge, ACM Experience, and Staff and ACM development. Responsibilities The Managing Director of Impact will be responsible for coaching a high-performing team to achieve: Service Performance, Implementation, and Delivery: Ensure high-quality program committed to the nationally developed service delivery model implemented by Corps Members across 31 CPS elementary and high schools. Focus on specific interventions that reduce the Early Warning Indicators. Ensure the national service model is translated to local needs and is implemented effectively. Sustain a culture that leverages student and school data to accelerate City Year’s impact and the ability to celebrate successes. Staff Management: Support the growth, professional development and capacity building for a team of 7 Directors, and 18 indirect reports as they manage 254 Corps Members in service implementation. Retain high performing staff (measured through performance reviews) each year, and develop them as leaders in non-profit, business and education sectors. Partnership Management, Development, and Recommitment: Lead a team of Impact Directors to grow, enhance, and develop school partnerships, at the school, community, and CPS Central Offices.  Support City Year in becoming known as a key education and school transformation partner throughout Chicago. Recruitment and Retention: Through collaboration with the recruitment department and leadership of the Impact Directors, support recruitment and selection of Senior Corps Members (Corps Members who in their 2nd-year lead teams of Corps Members), and ensure 90% retention of our 254 Corps Members, serving across 31 schools in Chicago. Compliance: Oversee the management of Corps Members files and data to make sure City Year is compliant with all government and donor grants. This includes data collection and survey management at the schools, as well as employee reviews and files. In addition to complete implementation of all service and student progress levels in line with performance measures. Strategic Growth: In partnership with the Executive Director and Leadership Team and in alignment with City Year’s strategic plan, identify opportunities to strengthen CY work in schools and ensure operational readiness for City Year Chicago to increase the number of students served, Corps Members recruited, and school partnerships secured. Qualifications Bachelor’s Degree required. Master’s Degree in Business Administration, Public Administration or other related fields highly preferred. Minimum of 8 years of experience in leadership, management, non-profits, or K-12 education. Previous work experience in the Chicago Public Schools (central office, regional, and/or school-based), non-profit, social service, or educational settings is a plus. Demonstrated ability to develop and manage complex relationships with schools, city/state agencies, non-profit and community partners. Ability to effectively collaborate with principals and assistant principals in identifying a strategy for achieving student-level results. Possess the skills and ability to inspire and organize a variety of stakeholders, internal and external, to achieve high performance. Build and develop an exceptional team, including attracting, motivating, coaching, and developing a pipeline of talented and diverse staff that achieve extraordinary results. Demonstrates deep commitment to City Year’s mission, core values, and our commitment to diversity and inclusiveness Possess and lead with high ethical standards of professionalism and integrity Systems thinker with excellent strategic planning and organizational skills Strong communication skills (written and verbal) City Year/AmeriCorps/Peace Corps experience is a plus. Required Documents   A cover letter and resume must be submitted to be considered for this position. Preferred resume formats will depict not only a candidate’s responsibilities and job functions in previous work, but will include specific, quantitative results where applicable. Additional quantitative context around specific budget sizes, team sizes, or other work environment information will help City Year compare the scale of your work environment with our operations. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

City Year New York is seeking an experienced educator to join the Impact team and lead full-time AmeriCorps Members in supporting students to improve performance, while designing and implementing high-quality after-school programming in compliance with the School’s Out New York City grant awarded by the Department of Youth and Community Development. The SONYC Impact Manager plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices, while fostering relationships with teachers, administrators, families and community partners. Reporting to an Impact Director and working from a partner school, the SONYC Impact Manager is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service. Job Description Who You Are / About You · You are passionate about City Year’s mission and values. · You are an educator that is excited to use your knowledge and experience to support AmeriCorps Members and their work in schools. · You are a collaborator; you would rather work with others to solve complex problems than go at it alone. · You are a natural relationship builder; you feel equally comfortable communicating and connecting with a 10-year-old in your classroom, the parent of a student, and a peer educator. · You thrive in a fast-paced, multitasking environment; if every day of work was exactly the same, you would be bored. · You are a clear and confident presenter; you feel comfortable designing and delivering trainings that are tailored to the audience's learning styles. City Year Service Delivery and Impact · Implement City Year’s WSWC model with a high degree of quality to a targeted group of students at the right time. Make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership. · Directly coach 1 Senior AmeriCorps Member (Team Leader) and together manage up to 12 AmeriCorps Members in having a successful and rewarding year of service. · Ensure City Year goals are met with fidelity and quality, including attendance, behavior, and course performance interventions · Conduct consistent formal observations of AmeriCorps Member service, and provide asset-based coaching and mentorship · Attend City Year Staff meetings and school-based City Year Team meetings Lead an after school program related to the SONYC Grant: · Ensure all protocols are in place for student safety, including compliance with SACC Licensing protocols and measures · Ensure teams hit accurate hours breakdown needed by tracking hours and troubleshooting issues to ensure that the target number of hours needed for each student are met · Ensure materials and supplies are ordered in a timely manner for effective programming · Ensure that all students are adhering to systems set in place · Create & implement behavior management system for after school space as permitted by school administration · Create and implement schedule for after school programming that supports student achievement in adherence to SONYC Grant requirements Ensure collection of all data related to SONYC Grant programming: · Collect attendance data for each student daily · Work with AmeriCorps Members to collect student information and ensure that each student has a file that is accurate and updated accordingly throughout the school year · Work with Evaluation Team to ensure that all student attendance and personal data are entered into the DYCD system for reporting and compliance Ensure all lessons for SONYC programming are planned and executed: · Execute lesson planning processes that hold AmeriCorps Members accountable to turning in, reviewing and implementing successful lesson plans each week · Review all lesson plans and give feedback to AmeriCorps Members in agreed-upon time frame, as determined by team policy at the beginning of school year Observe lesson facilitation and provide structured feedback to AmeriCorps Members: · Provide one-on-one and team-level academic intervention training and support to AmeriCorps Members · Provide focused support to help AmeriCorps Members deliver quality tutoring for their students to help improve grades, complete homework, and organize for success in school · Create and implement system for observation follow up. Issue assessment report on challenges, achievements, best practices and lessons learned from observations, bi-monthly check-ins and trainings delivered Job Description Job Description Who You Are / About You · You are passionate about City Year’s mission and values. · You are an educator that is excited to use your knowledge and experience to support AmeriCorps Members and their work in schools. · You are a collaborator; you would rather work with others to solve complex problems than go at it alone. · You are a natural relationship builder; you feel equally comfortable communicating and connecting with a 10-year-old in your classroom, the parent of a student, and a peer educator. · You thrive in a fast-paced, multitasking environment; if every day of work was exactly the same, you would be bored. · You are a clear and confident presenter; you feel comfortable designing and delivering trainings that are tailored to the audience's learning styles. What You’ll Do Here City Year Service Delivery and Impact · Implement City Year’s WSWC model with a high degree of quality to a targeted group of students at the right time. Make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership. · Directly coach 1 Senior AmeriCorps Member (Team Leader) and together manage up to 12 AmeriCorps Members in having a successful and rewarding year of service. · Ensure City Year goals are met with fidelity and quality, including attendance, behavior, and course performance interventions · Conduct consistent formal observations of AmeriCorps Member service, and provide asset-based coaching and mentorship · Attend City Year Staff meetings and school-based City Year Team meetings Lead an after school program related to the SONYC Grant: · Ensure all protocols are in place for student safety, including compliance with SACC Licensing protocols and measures · Ensure teams hit accurate hours’ breakdown needed by tracking hours and troubleshooting issues to ensure that the target number of hours needed for each student are met · Ensure materials and supplies are ordered in a timely manner for effective programming · Ensure that all students are adhering to systems set in place · Create & implement behavior management system for after school space as permitted by school administration · Create and implement schedule for after school programming that supports student achievement in adherence to SONYC Grant requirements Ensure collection of all data related to SONYC Grant programming: · Collect attendance data for each student daily · Work with AmeriCorps Members to collect student information and ensure that each student has a file that is accurate and updated accordingly throughout the school year · Work with Evaluation Team to ensure that all student attendance and personal data are entered into the DYCD system for reporting and compliance Ensure all lessons for SONYC programming are planned and executed: · Execute lesson planning processes that hold AmeriCorps Members accountable to turning in, reviewing and implementing successful lesson plans each week · Review all lesson plans and give feedback to AmeriCorps Members in agreed-upon time frame, as determined by team policy at the beginning of school year Observe lesson facilitation and provide structured feedback to AmeriCorps Members: · Provide one-on-one and team-level academic intervention training and support to AmeriCorps Members · Provide focused support to help AmeriCorps Members deliver quality tutoring for their students to help improve grades, complete homework, and organize for success in school · Create and implement system for observation follow up. Issue assessment report on challenges, achievements, best practices and lessons learned from observations, bi-monthly check-ins and trainings delivered What You’ve Already Done · Bachelor’s degree required · Experience working in afterschool setting · Experience in lesson planning · Experience working with middle school youth · Experience managing others · Have experience or an interest in student learning and instruction in after-school programs · Facilitation or presentation experience preferred · Have mastered excellent behavior management in a classroom Bonus If You Have · Served at City Year, Teach for America, or another AmeriCorps program Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Managing Director of Charter and New School Development Type:  Full Time Min. Experience:  Senior to Executive Level   ABOUT GOOD REASON HOUSTON  Good Reason Houston’s vision is that every child, in every neighborhood, excels in a world-class public school and thrives in the Houston of tomorrow. The organization partners with school districts, community leaders, families, and educators to achieve its mission of increasing the number of students learning in a high-performing school. To grow more great schools in every neighborhood in Houston, the organization focuses on four key strategic levers: Driving System Innovation, Developing Game-changing Educators, Advancing Equitable Access, and Engaging the Community.   ABOUT THE ROLE Good Reason Houston is seeking a Managing Director of Charter and New School Development who is a proven leader in the recruitment, selection, development, and scaling of new schools and/or school networks, is results-oriented and passionate about the role high-quality charter schools play in a robust ecosystem, and excited about working in a start-up environment.  The Managing Director will have the unique opportunity to impact Houston’s charter school landscape, and ultimately influence student outcomes at a city-wide level. The role will drive partnerships with existing CMOs, facilitate the expansion, launch, and/or improvement of small charter networks and single site schools, and provide supports and expertise to new (first-year) schools and leaders. This role will build partnerships with National, state, and local leaders and community partners seeking to start new charter schools and liaise with the Texas Education Agency. Finally, this role will lead conversations with school districts to accelerate the creation of charter district/partnerships and increase access to high quality charters that are responsive to parent demand in new communities.  This position reports to the Chief Program Officer and will play a vital role in ensuring that Good Reason Houston realizes its vision that every child, in every neighborhood, excels in a world-class public school and thrives in the Houston of tomorrow.  RESPONSIBILITIES This role will evolve to meet the needs of the Good Reason Strategy and as the education landscape in the state and region shifts. Current responsibilities include:   Strategy Setting and Leadership of the Good Reason Houston charter school seats plan:  Execute against the current Good Reason Houston charter school seats plan, and develop, maintain, and create new strategies to ensure the its success. Build and maintain strategic relationships with CMO, small network and single-site leadership across the city. Build and maintain a strong relationship with the TEA Charter Schools Division, forging a relationship that benefits Houston and encourages high-quality charter school growth.  Provide technical assistance to all partners, and recruit a suite of technical assistance support partners, per our charter school strategy. Define additional opportunities along the development pipeline to support growth of a high-quality sector, including the use and execution of our quality school deserts. Determine and coordinate outreach and parent engagement as necessary, and in partnership with charter advocates, to support policies and practices that benefit the health and growth the sector.  Engaging large CMOs and supporting their growth plans:  Build and maintain strategic relationships with CMO leadership. Support the launch of new mature network campuses. Support the creation and strengthening of bench depth for assistant principals and principals and the development and recruitment of teachers into Houston, ensuring CMO growth strategies are executed. Support the development of parent engagement capacity and advocacy trainings, through professional learning communities.  Actively and strategically support new schools and small charter networks to ensure their growth plans are met, and that they have access to the technical assistance they need to be successful, including: Curate a suite of resources, delivered by proven experts that can provide facilities, growth planning, and admin systems/scaling support while leaders focus on growth. Build a professional learning community focused on the development of community and family engagement at the school and network level. Provide small networks with the central office development support the need to be successful in their growth. Utilize the Good Reason Houston school desert analysis to understand growth opportunities, and support networks in their decision making.  Invest in community engagement and entry strategies for supported operators, ensuring their success in years zero and one. Recruiting new, innovative models to the Urban Core of Houston, based on parent demand, and ensuring authorization approval with the TEA, buy-in local stakeholders.   Recruit and source new school model providers and school leaders for school creation and school turnaround Identify, vet, cultivate new partners that can provide comprehensive leadership training and coaching Fulfilling the required responsibilities of being a senior leader on the Good Reason Houston Team requires: Strong organizational skills – Utilizes logical, systematic and orderly procedures to meet objectives. Demonstrates ability to manage multiple projects and work streams independently.  Flexibility – Agility in adapting to change, thrives in a dynamic and ever-changing environment; creativity and innovative thinking skills to respond to emerging needs. Strategic mindset – competently creates strategies that lead to impact.  Manages multiple short-term and detailed projects, committees, and initiatives seamlessly, while staying focused on the long-term objectives. People orientation – The job demands a positive and constructive view of working with others.  There will be a high percentage of time spent listening to, understanding and successfully working with a wide range of people from diverse backgrounds to achieve “win-win” outcomes. Sense of Humor- someone who is honest, transparent and does not take themselves too seriously. Effective Decision-making – Demonstrates ability to consistently make sound decisions. Empathy in Leadership – Deep care and concern for being a conscientious and effective manager of others QUALIFICATIONS We’re seeking candidates who excel in relationship-building, are results-oriented, and have strong project management skills. You should have: A track record of developing and maintaining strong relationships with and among a diverse group of stakeholders. Excellent organizational skills, with a demonstrated commitment to meeting a high bar and a history of getting things done even in the face of obstacles and ambiguity. As Good Reason Houston is in “start-up mode,” we look for candidates who can be flexible in changing environments. A data and research orientation – including a curiosity and urgency around data collection and analysis, and its ability to inform decision making. Experience managing multiple projects and the ability to manage teammates and stakeholders on short-term projects. Passion about the mission, vision, and goals of Good Reason Houston and how this position contributes to the organization’s success. Knowledge of the charter school development and start-up process, preferably as a practitioner in a prior role; experience working with charter schools is required.

City Year Detroit is seeking an Impact Manager (IM) who will lead and develop a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service. This may be the job for you if: • You lead through your connections with others, create spaces where individuals can flourish and grow, and support them to find meaning in their work. • You are always learning. You work on your own growth and development and authentically model that work for those you lead. • You are a collaborative worker with a strong sense of ownership over your success, strategy to get there, and organization to execute on your plans. Job Description AmeriCorps Member Experience Manage, coach, and develop up to 14 AmeriCorps members though a personally rewarding year of service in Detroit Public Schools Community District, where they achieve service performance and standards requirements while reaching their leadership development potential. Model leadership that is fueled by City Year's culture and values. Facilitate ongoing dialogues that empower AmeriCorps members to relate to our culture and values in personally meaningful ways.   Build Conditions for Success in our Schools Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of partnership agreement between the school and City Year Detroit. Ensure the necessary conditions and resources are in place for their team of AmeriCorps members to deliver attendance, behavior, and course performance interventions for students. Service Delivery & Impact Implement City Year’s WSWC model with a high degree of quality to a targeted group of students at the right time, at assigned schoolhouse(s). Make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership. Local and National Organizational Initiatives Participate in Blitz Interview Days Assist with Impact specific initiatives Assist with Martin Luther King, Jr. Day service projects, Opening Day, Annual Gala and other side-wide designated events. Attend overnight events including Summer Charger (a conference for all City Year Impact staff held in Boston for one week in the summer), and other local and national events. What does a typical day look like? Start of day centering meeting with team Observe and share feedback with AmeriCorps members providing interventions for students Review Student Achievement data Review AmeriCorps Member event plans, student engagement data and offer feedback Individual Meetings with AmeriCorps Members Coach AmeriCorps Members through communication challenges and conflict resolution Connect with school administration to review upcoming initiatives and mutual expectations Meet with Impact Director for your own support Host City Year's potential and current funding partners on a school tour and roundtable Attend and support After School Programs End of day centering meeting with team Basic Qualifications Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders. Experience holding people accountable to performance goals and navigating difficult conversations. Experience managing diverse teams, particularly managing teams of early-workforce members. Ability to apply creative problem solving when faced with perceived barriers. Ability to translate mission and vision from organization level to individual level and draw connections between mission and daily work. Ability to navigate complex topics and parse them for specific audiences. Additional Qualifications: 2-3 years of relevant experience, work in the education sector preferred. National service experience is a plus. Familiarity with DPSCD school system a plus. Salary Range: $40,000-$45,000 Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The primary responsibility of the Impact Manager is to manage and provide support for AmeriCorps members, particularly in their roles to improve student performance through targeted academic interventions. The Impact Manager (IM) plays a critical role in implementing the City Year New Orleans’ school-based service model and will report directly to the Impact Director. The IM will manage 8-12 AmeriCorps members and serve as the primary liaison between City Year and their school. The IM will develop and manage partnerships with school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver high-quality interventions and support culture and climate initiatives. The IM will also work with school staff and AmeriCorps members to implement after-school programming. The IM is school-based, and spends about 80% of their time working out of their placement school. Job Description AmeriCorps Member Management: The IM is responsible for ensuring their team has the skills, knowledge, experiences and mindsets necessary to increase student outcomes. Team Leader Management: The IM effectively manages Team Leaders (Second Year AmeriCorps Members) to support service and partner relationships and the AmeriCorps members. AmeriCorps Member Development: The IM regularly observes and coaches ACMs on their instructional practice. The IM is also responsible for ensuring their team is professionally developed by designing, coordinating, and delivering leadership trainings for their team. Program Development: The IM works collaboratively with IMs from other schools to lead site-wide initiatives and projects. Impact: The IM is responsible for effective and timely collection of data as well as using data to make action plans and program improvements. After School Program: The IM is responsible for coordinating high-quality, effective, safe, and well-organized after school programming with their school leadership team. School Leadership and School House Support The IM serves as a member of their placement school’s leadership team and may have a role in whole-school support. Response to Intervention (RTI) Administration The IM works alongside their school’s RTI coordinator to ensure the quality of ACM interventions and maximize student impact. School Partner Management: The IM is responsible for building strong and sustainable partnerships with all school-based stakeholders, including administrators, content specialists, and teachers. Qualifications Works effectively in fast-paced and dynamic environments Demonstrates grit and tenacity during challenging times Pursues self-directed and continuous learning Demonstrates time management, organization and the ability to multitask Exhibits a growth mindset Demonstrates flexibility and patience Thrives in a team-oriented workplace Understands current issues related to national service and education policy and the   impact they have on New Orleans communities and schools Aware of importance of outreach, relationships, and partnerships in advancing organizational  mission Thrives in a highly collaborative environment Bachelor’s Degree required, candidates with City Year or AmeriCorps experience given special consideration Competencies Relationship Development: Demonstrated ability to develop and manage complex relationships with schools and community partners. Proven ability to have tough conversations and to hold staff accountable towards their performance goals. Manage relationships with a diverse group of internal and external stakeholders to help achieve service goals and AmeriCorps member development. Talent Development: Proven success managing diverse teams towards a common goal. History of coaching/leading young people between the ages of 20-25. Executes to Results: Must have a strong record of achieving transformational results with students from low-income communities, at the classroom, school, or network/multiple-school levels. Ability to problem solve, trouble-shoot, and show creativity when faced with perceived barriers. Communication: Ability to translate mission and vision from organizational level to AmeriCorps members and talk about complex topics and vary their messaging for specific audiences. Able to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

We seek a Program Manager (PM) who will manage and mentor a team of full-time AmeriCorps members, overseeing the implementation of our service model in one school in South Seattle. Program Managers are responsible for three main areas: program implementation, corps member program delivery and experience, and service partner management. The Program Manager must be effective in relationship development and team management, coaching a team of 6-14 AmeriCorps members to deliver attendance, behavior, and course performance interventions to students, as well as enabling a rewarding, productive, professional and successful year of service. In this way, the PM is responsible for the overall management of the day-to-day programmatic operations of their team, as well as leading their team to ensure that all goals and service outcomes are met. Additionally, the Program Manager serves as the primary City Year liaison in schools, building strong relationships with school administrators and personnel to enable success and sustainability of our annual $100K contract with schools. Reporting to a Program Director, the Program Manager plays a critical role in implementing City Year Seattle / King County’s school-based service model. PMs are primarily based at one school site, with some time spent at our City Year Seattle offices. Responsibilities Responsibilities managing school-based programming (85% of job) Program Implementation Service Model Fidelity Implement City Year’s Whole School Whole Child model with fidelity to enhance service quality and maximize impact, ensuring AmeriCorps members utilize the appropriate curriculum and track student data to ensure academic gains are being made Set and monitor clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events Service Impact & Evaluation Support evaluation team in collection of data Support AmeriCorps member placement in classrooms Work with AmeriCorps members to coach around and ensure quality of day-to-day service implementation, including through classroom observations After School Program Lead City Year AmeriCorps members to provide a high quality, effective, safe, and well-organized after school program Collaborate with school partners to ensure the successful launch of the program Routinely monitor all elements of the program for quality, and make necessary adjustments AmeriCorps Member Management & Development: Lead, manage, and coach a team of 6-14 AmeriCorps members to achieve service performance requirements, meet AmeriCorps practitioner standards, and support members through their individual equity journeys Ensure team is well-developed, strong, connected to their work, and the organization. Lead on sustaining a strong sense of City Year culture and values, consistently using City Year culture tools; make meaning of City Year culture and foster strong personal connections to the deeper meaning of our work in schools Use performance management tools to set performance expectations, identify strengths and development opportunities, and partner with each AmeriCorps member on a development plan to maximize leadership potential Service Partner Management Develop and manage partnerships with school administration and personnel to as well as ensure the necessary conditions and resources are in place for corps members to deliver attendance and behavior interventions for students. Build and cultivate a strong partnership with teachers, principal, school officials, and other key decision makers. Engage with partners (individuals, corporate, and foundation) to ensure resourcing for schools and larger community Responsibilities as part of the CYSKC staff team (15% of job) In addition to these main priorities, Program Managers are also responsible for site-wide projects (such as Race & Equity work, academic coaching, professional development for AmeriCorps members, etc.), developing and leading trainings on our Learning & Development days, collaborating as a team to share best practices, and more.  Qualifications Strong passion for and commitment to City Year’s mission of delivering high impact service to children and schools in Seattle; developing young adults participating in national service as powerful civic leaders and life-long active citizens; promoting and advancing the concept of voluntary national service; belief in youth as agents of social change Experiences partnering with and engaging communities of color, and/or with immigrant and/or refugee and/or indigenous and/or trauma-effected populations Demonstrated experience managing others and leading a team, including: Setting high expectations and holding self and team accountable for performance goals Setting up structures for effective teams and ability to delegate effectively and appropriately Developing diverse talent through coaching, performance plans, reviews, and leadership opportunities Thrives in complex and fast-changing environments Strong project management skills; able to manage multiple tasks, priorities and stakeholders effectively; ability to generate results and complete projects within deadlines Committed to addressing personal, cultural, and institutional biases Background working in a school setting preferred Additional Qualities Needed: In order to succeed in this role, we desire that candidates have experience, skills, or confidence in the following competencies: Executes to Results Demonstrates an orientation towards goals, solutions, and strong follow through Ability to problem solve, trouble shoot and show creative problem solving when faced with perceived barriers Team Leadership & Coaching Experience leading diverse teams of individuals to achieve results toward a common goal Ability to coach and lead young people between the ages of 18-25, often through conflict and with an eye toward identity exploration and development Sets high expectations for self and others they are leading; ability to have tough conversations and hold people accountable towards their performance goals Relationship Development Ability to develop mutually beneficial relationships and manage complex relationships with schools, community partners, students, and families U nderstands different stakeholders’ perspectives and needs and finds creative solutions to meeting competing needs and priorities M anage relationships with diverse groups of internal and external stakeholders to help achieve service goals and corps member development Understands institutional barriers to services for students and families Communication Ability to translate mission and vision from organization level to corps members, talk about complex topics and adapt them for specific audiences. Able to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our corps members in service. Demonstrates an ability to articulate their own journey around race and equity, as well as how that journey intersects with power and privilege Compensation commensurate with experience; the salary range for this position is $45,000-$50,000. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting to the Learning and Development Director, the Learning and Development Assistant is responsible for supporting the L&D team in the execution of department related projects as well as L&D related logistics & operations. Split between office-based and the field, percentage fluctuating based on time of year, the Learning and Development (L&D) Assistant’s responsibilities will entail 10-15 hours of work per week with higher hours typically required between the months of May and September. Field-based responsibilities include, but are not limited to, setting up welcoming and effective training and presentation environments, supporting presenters and trainers with logistical/operational needs, and delivering/picking-up programming materials or equipment. Office-based duties include, but are not limited to, L&D related inventory/organization, research, and resource creation. Focus of responsibilities shift based on time of year. In short, in partnership with other members of the site, the Learning and Development Assistant works to ensure that the L&D Department is able to provide impactful, efficient, and effective learning experiences for City Year San José Staff, AmeriCorps Members, and students that we serve. Responsibilities Learning & Development Logistics and Operations: Support the execution of AmeriCorps Member learning, training, and development. Prioritization of duties will vary based on time of year. Organize and maintain L&D training material and equipment. Support the identification potential venues in SJ or Bay Area for City Year trainings/events that may lead to long-term partnerships. Support day of logistics and operations for L&D lead or supported events, trainings, etc. Set up physical learning environments: equipment, material, tables/chairs, and/or catering Provide high-quality, relevant, and organized content and tools for AmeriCorps Member and Staff learning. Support the Impact Operations Manager in the execution of daily operations and logistics needs. Support the Impact Operations Manager in spring cleaning and after school materials/supplies return and inventorying. Drive City Year San José/Silicon Valley van to support materials delivery to school sites Other logistics and operations duties as assigned. Learning & Development Projects: Assist L&D team in the execution of department related projects. Prioritization of tasks/projects will vary based on time of year. Support the publication of a monthly L&D Newsletter. Support Impact Operations Managers during high logistics and operations volume times of year. Support in research projects such as sourcing relevant sources, annotating research sources, and organization of digital sources for further learning by Staff and Corps. Support resource development projects such as manual and toolkit creations, video tutorials, and one pagers. Other projects/tasks as assigned. Qualifications Valid driver’s license required Administrative experience preferred Strong attention to detail and proven organizational/project management skills. Proficiency in Microsoft Suite, specifically Excel desired Conveys thoughts and ideas clearly, actively listens and incorporates feedback, and communicates in a solution-oriented manner. Able to link organizational mission to individual work, and supports development and implementation of departmental or program strategy. Holds self-accountable, setting high expectations for self. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Regional Admissions Manager, located in Kansas City, ensures the admissions needs of the site are met, while supporting the matriculation of a diverse, prepared corps for the entire region. The role implements a consistent process that enables strategic intake, communication / customer service, process management, and placement of applicants at City Year locations. The role works closely with site staff to ensure the right AmeriCorps members are identified to fill the needs of the site. Job Description Implement and Monitor Strategic Admissions and Matriculation Plan – Implement and monitor a strategy and placement process that ensures talent and diversity of applicants across multiple sites within the region. Customer Service Delivery –   Implement a comprehensive communication and customer service plan; Direct responses to general e - mail and telephone contact for City Year locally as well as regionally; and Respond to and route inquiries to appropriate team(s). Increase Efficiency of Application and Selections Process – Working with regional leadership, identify and establish greater alignment with Service Impact and other relevant departments. Implement Applicant Selections Process – Conduct Admissions interviews and supports interview days; Facilitate applicant selections committees; Manage applicant files; and Ensure AmeriCorps and City Year compliance. Develop Strong Internal Relationships – Build and manage relationships with home site corps, staff, and leadership to address the evolving needs of admissions in a local, regional, and national context; Work with regional leadership to facilitate solutions to challenges of competing priorities, and ensure that individual site needs are met while achieving overall regional goals; and Inform and implement the Senior AmeriCorps selections process, working closely with Impact Operations at home site. Serve as Home Site Liaison – Conduct annual interview training for selections interviewers at home site; Support site leadership with real time recruitment and admissions data; and Provide local Recruitment and Admissions perspective in decision making process. Confirmed AmeriCorps Member Management – Implement national strategy to retain confirmed AmeriCorps members through mailings, social media engagement, and general customer service; and Prepare incoming corps for service expectations, identify possible attrition risks within the incoming corps, and support corps background check and registration process. Performance Analysis and Strategy – Compare site - based admissions performance and structure course correction as needed to meet interval goals; and Use data as a management tool. Team Growth and Development –Attend quarterly regional team meetings, events, and calls; and Maintain connections and collaboration. Regional Model Growth and Development: In partnership with other members of the National Recruitment and Admissions team, work with recruitment teams and site leadership to continue building upon a regional / national recruitment and centralized admissions pool; and Travel to National Recruitment meetings and events.  Qualifications Bachelor's degree or equivalent 1 + years of related experience Create persuasive written and verbal communication for internal and external audiences Organized and attention to detail Experience working in a team environment Flexible, solution-oriented and proactive Ability to manage multiple demands and deadlines in a fast paced environment Exhibit a passion for City Year’s mission and values Preferred Qualifications Admissions, development, or 1 + years of service experience City Year and AmeriCorps Alumni encouraged to apply Sales, customer service, or human relations experience Volunteer, corporate, or academic recruitment / admissions experience Travel Annual summer conference Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting directly to the Program Director, as a member of the Program and Service team, the Program Manager (PM) plays a critical role overseeing successful implementation of City Year Los Angeles’ school-based service model. In this role, the PM manages a team of up to 16 City Year AmeriCorps members at their designated school, where they spend the majority of the work week. The PM is an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The PM develops and manages partnerships with the school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students throughout the school day. The PM also works with school staff and AmeriCorps members to implement after-school programming. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. People and Partnership Management AmeriCorps Member Management: Build and maintain strong relationships with ACMs by creating an environment of open and honest two-way communication; provide both positive and constructive feedback and coaching to support ACM professional development in the civic leadership competencies; Ensure the professional accountability of all team members, including Team Leaders (TL), through ongoing one-on-one check-ins, formal performance reviews, and consistent implementation of the professional accountability system. Team Leader Management: Effectively manage and leverage Team Leader experience to support service delivery; engage school administrators and partner teachers; coach and provide feedback for TL professional development. School Partner Management: Build strong and sustainable partnerships with all school-based stakeholders, including parent councils; Program Manager ensures that Whole School Whole Child (WSWC) platforms are understood and implemented; reinforce commitment to shared goals with school leaders and deliver on City Year’s contributions.  External Partnership Management: Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; support City Year Development department in securing and engaging team sponsors AmeriCorps Member Experience Observation and Coaching:  Actively support AmeriCorps members in service with regular observation and coaching; AmeriCorps members are coached and managed to meet performance standards for service excellence and inspirational standards that are expected of all City Year members. Team Development: Ensure team is well-developed, strong, connected to their work, and the organization; Program Manager is well respected by AmeriCorps members and is an effective leader of the team; PM supports professional development of AmeriCorps members by effectively facilitating content to groups of 8-40. Community Awareness: Engage team in activities and experiences that deepen their understanding of the communities in which they serve; leverage City Year Values and frameworks to help AmeriCorps members develop perspective on their role in the school community; work with team to understand the resources provided by local community organizations that may benefit students and the school community.   Program Fidelity Service Model Fidelity: Use Whole School Whole Child model with fidelity to enhance service quality and maximize impact; ensure that service tools are utilized effectively; school site supports a practitioner culture; set and monitor clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Results & Outcomes: Ensure effective and timely collection of data through the administration of summative and formative standardized assessments, implementation of quantitative and qualitative evaluation tools, and that evaluation results are used to make service and program improvements. After School Program: Lead City Year team to provide a high quality, effective, safe, and well-organized after school program; collaborate with school partners to ensure the successful launch of the program; routinely monitor all elements of the program for quality and make necessary adjustments.  Qualifications : Bachelor’s Degree; or equivalent work experience 2-6 years of work experience A least 1 year of management experience with strong track record of results: Setting high expectations and holding self and team accountable for performance goals Developing diverse talent through performance plans, reviews and leadership opportunities Using progress and outcome data to inform team management Ability to meet deadlines , plan ahead, and manage competing priorities in a fast paced and diverse team environment Tenacity and flexibility in the face of challenges; working in high-need environments Experience setting-up structures for effective teams and ability to delegate effectively and appropriately Strong track record in building and maintaining productive relationships with key stakeholders Passion for service and the City Year mission Background in education is a plus City Year/AmeriCorps experience is a plus Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Executes to Results: City Year is a very data-informed organization and all staff members are held accountable to performance metrics.  These metrics are used to ensure that our organization is achieving transformational results with students.  These outcomes are also central to our federal and state grants, as a mechanism for ensuring the effectiveness of City Year’s program.  Successful applicants must understand and be able to articulate the importance of utilizing a data-informed approach to provide excellent program services.  Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants will have strong experience and a proven track record of success in the above areas, but must also be willing and eager to continue to learn and must be self-aware of their areas for continued professional growth and development.  Communication: Ability to translate mission and vision from organization level to AmeriCorps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service. Models authenticity and powerful vulnerability, letting down their guard while maintaining appropriate professional boundaries. Grit and Resilience: As a direct service program, City Year AmeriCorps members and Program Managers are faced with challenging and emotional circumstances during their in-school service.  Program Managers must be able to lead their teams through these emotional circumstances; they must demonstrate resilience to support AmeriCorps members while also ensuring that the team continues to maintain focus on addressing the needs of our students and communities.   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

You will lead the admissions process for the City Year Providence site, while collaborating with our regional admissions team in the hiring of AmeriCorps members for our entire East Region (Boston, Buffalo, New Hampshire, New York, Philadelphia, Providence, and Washington, DC). You will implement a comprehensive admissions process, with responsibility for front-line relationship management and customer service for our applicants, and for establishing resilient and effective partnership with Providence site colleagues. You will serve as part of our Recruitment and Admissions department, a national network of professionals working each year to recruit and hire 3,000 incredible young people to serve in schools in 29 communities across the country. Job Description The primary functions of your job will be to:   Implement City Year’s Admissions Process. You will organize and conduct applicant interviews, review and assess applications, make selections decisions, and support placement and preparation of City Year AmeriCorps members at your home site (Providence). You will implement this set process effectively and proactively seek to improve the process over time.   Model Excellence in Customer Service. You will communicate with responsiveness, consistency, and clarity to deepen applicants' connection to City Year.    Exhibit Commitment to All City Year Applicants. City Year recruits and attracts a diverse applicant pool, ages 18-25. You will  foster  a c ulture and c ommunity of support and inclusion throughout the hiring process. You will display a commitment to continuously learn and grow in ensuring the admissions process is equitable for all applicants.    Collaborate With Our Providence Site Partners. You will serve as the front-line connection between our regional admissions team and the Providence site. You will conduct interview trainings, report on relevant data, participate in site programming, and participate in conversations to help strengthen and streamline the partnership.    Strengthen our Regional Admissions Team. You will participate with intention and enthusiasm through meetings, events, calls, and shared projects.    What You Can Contribute on Day One:   You will demonstrate a desire to connect with, learn from, support, and grow with your new teammates. You will display self-awareness, curiosity, and empathy that will facilitate your connection with a diverse set of colleagues and applicants. You will show a capacity for process management – you enjoy the work of striking a balance between operating autonomously while implementing a set, shared admissions process.   What You Can Expect to Learn:   We want you to learn and grow in this role. You will be trained in all of the technical platforms City Year uses to implement our admissions process, manage applicant relationships, track and report on our progress, and communicate with key stakeholders. You will be introduced to tools, systems, and tactics to effectively connect and collaborate with remote teammates. You will engage in best practices in admissions, including Diversity, Equity & Inclusion training, interviewing techniques, and data-driven decision making.   Your Background Might Include, But We Do Not Require:   Post-secondary education   1+ year of professional experience   Previous City Year employment   Admissions, recruitment, development, or service experience   Sales, customer service, or human relations experience   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Reporting directly to the Program Director, as a member of the Program and Service team, the Program Manager (PM) plays a critical role overseeing successful implementation of City Year Los Angeles’ school-based service model. In this role, the PM manages a team of up to 16 City Year AmeriCorps members at their designated school, where they spend the majority of the work week. The PM is an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The PM develops and manages partnerships with the school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students throughout the school day. The PM also works with school staff and AmeriCorps members to implement after-school programming. Multiple Program Manager roles are open (6+). This position announcement will remain posted until all positions are filled. The target start date for these open positions is June 24, 2019. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. People and Partnership Management AmeriCorps Member Management: Build and maintain strong relationships with ACMs by creating an environment of open and honest two-way communication; provide both positive and constructive feedback and coaching to support ACM professional development in the civic leadership competencies; Ensure the professional accountability of all team members, including Team Leaders (TL), through ongoing one-on-one check-ins, formal performance reviews, and consistent implementation of the professional accountability system. Team Leader Management: Effectively manage and leverage Team Leader experience to support service delivery; engage school administrators and partner teachers; coach and provide feedback for TL professional development. School Partner Management: Build strong and sustainable partnerships with all school-based stakeholders, including parent councils; Program Manager ensures that Whole School Whole Child (WSWC) platforms are understood and implemented; reinforce commitment to shared goals with school leaders and deliver on City Year’s contributions.  External Partnership Management: Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; support City Year Development department in securing and engaging team sponsors AmeriCorps Member Experience Observation and Coaching:  Actively support AmeriCorps members in service with regular observation and coaching; AmeriCorps members are coached and managed to meet performance standards for service excellence and inspirational standards that are expected of all City Year members. Team Development: Ensure team is well-developed, strong, connected to their work, and the organization; Program Manager is well respected by AmeriCorps members and is an effective leader of the team; PM supports professional development of AmeriCorps members by effectively facilitating content to groups of 8-40. Community Awareness: Engage team in activities and experiences that deepen their understanding of the communities in which they serve; leverage City Year Values and frameworks to help AmeriCorps members develop perspective on their role in the school community; work with team to understand the resources provided by local community organizations that may benefit students and the school community.   Program Fidelity Service Model Fidelity: Use Whole School Whole Child model with fidelity to enhance service quality and maximize impact; ensure that service tools are utilized effectively; school site supports a practitioner culture; set and monitor clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Results & Outcomes: Ensure effective and timely collection of data through the administration of summative and formative standardized assessments, implementation of quantitative and qualitative evaluation tools, and that evaluation results are used to make service and program improvements. After School Program: Lead City Year team to provide a high quality, effective, safe, and well-organized after school program; collaborate with school partners to ensure the successful launch of the program; routinely monitor all elements of the program for quality and make necessary adjustments.  Qualifications: Bachelor’s Degree; or equivalent work experience 2-6 years of work experience A least 1 year of management experience with strong track record of results: Setting high expectations and holding self and team accountable for performance goals Developing diverse talent through performance plans, reviews and leadership opportunities Using progress and outcome data to inform team management Ability to meet deadlines , plan ahead, and manage competing priorities in a fast paced and diverse team environment Tenacity and flexibility in the face of challenges; working in high-need environments Experience setting-up structures for effective teams and ability to delegate effectively and appropriately Strong track record in building and maintaining productive relationships with key stakeholders Passion for service and the City Year mission Background in education is a plus City Year/AmeriCorps experience is a plus Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Executes to Results: City Year is a very data-informed organization and all staff members are held accountable to performance metrics.  These metrics are used to ensure that our organization is achieving transformational results with students.  These outcomes are also central to our federal and state grants, as a mechanism for ensuring the effectiveness of City Year’s program.  Successful applicants must understand and be able to articulate the importance of utilizing a data-informed approach to provide excellent program services.  Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants will have strong experience and a proven track record of success in the above areas, but must also be willing and eager to continue to learn and must be self-aware of their areas for continued professional growth and development.  Communication: Ability to translate mission and vision from organization level to AmeriCorps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service. Models authenticity and powerful vulnerability, letting down their guard while maintaining appropriate professional boundaries. Grit and Resilience: As a direct service program, City Year AmeriCorps members and Program Managers are faced with challenging and emotional circumstances during their in-school service.  Program Managers must be able to lead their teams through these emotional circumstances; they must demonstrate resilience to support AmeriCorps members while also ensuring that the team continues to maintain focus on addressing the needs of our students and communities.   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.