Nov 18, 2019
Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston , Massachusetts, PCG has over 2 , 500 professionals in more than 60 offices worldwide. PCG's Education practice offers consulting services and technology solutions that help schools, school districts, and state education agencies/ministries of education to promote student success, improve programs and processes, and optimize financial resources. To learn more, visit . PCG is currently seeking a Consultant for our national Behavioral Threat Assessment (BTA) team in our Education Services Practice Area. Our threat assessment solution is a best-practice based approach that helps reduce the risk of violence in school environments. PCG has developed the leading web-based BTA solution to assist in the identification and support of students who present a potential risk of violence/aggression, self-harm, or other self-destructive behaviors. For the right, motivated individual, there is an excellent opportunity for career development and advancement. This position will play a key role in direct client management with school districts to help them provide a safer environment for their students. Act as a client representative for PCG behavioral threat assessment projects nationally Learn national and state level school safety regulations to ensure ability to respond to all inquiries and project quality Write proposals Draft and deliver presentations Develop excellent working knowledge of PCG's BTA application to provide technology assistance to clients Travel to school districts throughout the country to support PCG projects Conduct online and on-site trainings for our clients Draft and manage communications, project plans, training manuals, and other support documentation for our clients Collaborate with other project staff to develop client facing status reports and/or other training/workshop materials, and present to clients on the phone and in person Test PCG web-based applications for enhancements and development releases Provide suggestions for continuing improvement of project performance in relation to client support Use web-based applications and other tools to gather and analyze data Assist with special projects as needed Required Skills Excellent writing skills, including ability to compose reports, proposals, business correspondence, and procedure manuals Commitment to exceptional client service and ability to confidently lead on-site trainings for our clients Flexible, self-starter possessing intellectual curiosity Dedication to accomplishing goals and challenges presented by clients and management Ability to interact with various levels of management and with clients Ability to recognize issues and identify solutions Solid organization and time management skills Excellent communication and interpersonal skills with customers, business teams, and technical colleagues Ability to effectively present information and respond to questions from project leadership, colleagues and clients Sound judgment in completing tasks and in seeking guidance when needed from team members Demonstrated expertise in all Microsoft applications Required Experience Bachelor's degree required 4+ years of related experience Experience training users in web-based applications and/or other technical assistance preferred K-12 school system experience is a plus #LI-DM1
Public Consulting Group
Atlanta, GA, USA
Full-time