2 jobs found in charleston

We are seeking a warm and friendly team member who will make it their mission to build lasting relationships with our customers. We are seeking ambitious and dedicated leaders who have obtained a bachelor's degree with minimum 3.2 GPA. Desire for national travel is required and expected 50% of the time. Compensation package includes competitive salary and excellent benefits. Duties include, but not limited to, the following: Efficiently manage high volume of external and internal email-s and phone calls to support both customers and colleagues Host online training's to educate users on best practices, guided course set ups, and new tools and features Create and conduct customized in-person training presentations Identify areas of concern with accounts and proactively build a strategy to improve their experience Coordinate travel plans- includes scheduling various types of meetings and booking flights, hotels, and rental cars Communicate with internal teams to advocate for, prioritize, and address customer needs and requests Attend occasional trade shows More about you: Achieved a minimum of a Bachelor's degree Highly developed written and verbal communication skills Confident presentation presence Efficient organizational, time management, and problem solving skills Ability to work effectively both independently and collaboratively Excited about nationwide travel 50-60% of the year- occasionally includes evenings and weekends Working knowledge of Microsoft applications including Outlook, Excel, Word, and PowerPoint Passion for education and strong math skills are a plus Experience in teaching, sales, training, or customer service is a plus Hawkes Learning offers a casual work environment that thrives on collaboration and excellence. The Account Management team is comprised of talented and highly motivated leaders who create a rewarding atmosphere at Hawkes. Company events including food trucks, birthday and 'Hawkes'iversary celebrations, volunteer opportunities, and milestone festivities, keep our office environment energetic and exciting. Take a closer look and see if joining the Hawkes family is the right fit for you. Email resume and cover letter to

Description Hawkes Learning Systems is a leading educational software company specializing in educational courseware designed for the 2 and 4 year college and university markets. Applying proven educational techniques, innovative applications, and unsurpassed customer support, Hawkes Learning Systems delivers powerful, flexible, and easy-to-use software solutions that drive students to succeed. This position serves as a resource to help guide a cross-functional team throughout the development process. Ability to provide direction and a clear vision for all phases of development cycle (start to finish) is required. This individual must be comfortable serving as the liaison between technical departments and the end-user. A strong candidate is pragmatic, proficient in written and oral communication, detail-oriented and solutions-oriented. Candidate should exhibit versatility and a willingness to think outside of the box in order to creatively deliver innovative, well-designed and effective products to the end-user. An entrepreneurial mentality that is comfortable with ambiguity and able to drive a vision to fruition is essential. Daily responsibilities : Participate in development meetings (daily scrums, sprint planning and reviews, retrospective meetings, etc.) Respectfully and efficiently communicate in a team environment Manager of team roadmap and responsible for : Defining work item and acceptance criteria Tracking the progress of the work item and sharing key information and updates with stakeholders and management Assuming ownership for the development and implementation of work items once assigned to an iteration Communicate with scrum teams to answer questions they have about items in order to obtain effort to prioritize work Communicate with stakeholder to determine the needs as well as the business value to prioritize work Requirements Bachelor's Degree in Computer Science, Software Engineering, or another related field 3-4 years of experience functioning as the Product Manager/Owner on an agile team strongly preferred Intermediate understanding of TFS or another source control tool preferred Understanding of Web Applications Logistics, well organized, strong attention to detail Demonstrated ability to meet deadlines Ability to multi-task on several projects Strong written and oral communication skills Facilitator and arranger of work items for team members on projects Cross-department collaboration and conflict resolution skills Liaison between technical teams, UI teams, stakeholders and end-users Skilled in writing requirements, user stories and acceptance criteria Strategic thinking Hawkes Learning offers a casual work environment that encourages collaboration and teamwork, within and across departments. Our team is comprised of extremely talented and highly motivated members, who make working at Hawkes a very rewarding experience. Company events, including food trucks, birthday and 'Hawkes'iversary celebrations, volunteer opportunities and team milestone festivities keep our office environment lively and exciting. We invite you to take a closer look and see if joining the Hawkes family is the right fit for you.