16 jobs found in grand rapids

Join National Heritage Academies (NHA) as an admissions strategist. This position will be responsbile for managing the recruitment at several "Level One" NHA schools, working directly with their principals and School Ambassadors (SA). This support will include assisting wth strategy, enrollment monitoring, material procurement, holding quarterly SA trainings, and annual marketing plan meetings for the school. This role will assist as program manager for departmental training initiatives including the Annual Recruitment Conference (ARC) and New Admissions Representative (AR) training. This position also supports the admissions management team with various projects. This requires a self-starter with a "can-do" mindset, that is proactive in discovering new tools to help improve efficiencies. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center has over 400 team members in departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. Your Role Strategize with SA's and principals to plan events for level one schools. This includes maximizing community attendance at events through leveraging use of CRM, bulk texting, email, social media, etc. Potential of additional "Level One" schools expanding to other regions over time Travel to support level one schools with marketing meetings, onboarding, and team meetings Orchestrate and lead quarterly training and review sessions for the West and East MI regional SA groups Responsible for departmental communications to the service center regarding updates and initiatives as well as sending regular newsletters/communications to the SA/AR team to keep them aware of admissions developments Monthly phone calls to be held with SA and principals to discuss school enrollment data, events, and community partners. Being in effect the liaison between the admissions department and the Level One schools by emphasizing best practices to achieve enrollment success Collaborate with Admissions Managers (AM) or Regional AR's to better serve schools, including PrepNet, as needed- in the absence of an AR, or time of year constraints Help AM's execute marketing plan templates annually Weekly O3s with admissions manager (AM) to discuss admissions efforts for their portfolio of schools Assist with managing the training sessions for new AR's. Update and manage training materials for accuracy and most recent procedures. This will include implementing and managing the AR mentor program Manage the ARC (Admissions Rep Conference) by working with AMs, AR mentors, and Special Events to ensure logistics of annual event runs smoothly Attend AM leadership meetings to relay information about projects being managed Support AM's with miscellaneous financial administrative support during busy seasons Offsite management support including but not limited to event planning, grassroots marketing, day of event support, if opportunities to maximize enrollment are presented Work with Admissions leadership to schedule and organize regular offsites for management team Additional duties as assigned Requirements Minimum of an Associates Degree required, Bachelor Degree preferred Experience in recruiting or admissions preferred Demonstrate strong advocacy for NHA and integrated systems thinking Demonstrate leadership qualities and interpersonal skills as well as a desire to grow within the department Experience in CRM system perferred To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) as a grants coordinator. This is a position in the Intervention Services Department, whose mission is to proactively support schools in maximizing their grant-funded investments to benefit at-risk students. In this role, you will be responsible for daily administrative tasks that support this critical mission, the grants management function, and your teammates. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Manage the grant-funded purchasing process for a caseload of schools including obtaining quotes, issuing purchase orders, and requesting checks Document management for grant-related activities and schools selected for audit Create and maintain the investment meeting schedule Monitor reports for compliance to grant-funded regulations Provide ongoing high-quality customer service to both internal and external stakeholders Assist with special projects and initiatives Manage projects and processes necessary to grants management Requirements Experience with project-based work Strong knowledge of Microsoft 365 Office suite including Sharepoint Willingness to learn and grow within the organization Ability to process and manage large amounts of data Excellent time management skills Document management system experience a plus To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Bring your passion for influencing and supporting our youth to National Heritage Academies (NHA) as a school social worker to one of our NHA partner schools. Our Schools In our schools you will find bright colors, smiling faces, and opportunity. While working at an NHA partner school you will make a difference in the lives of our over 500 students. You will gain invaluable experience and have fun along the way. Here are a few ways we grow and celebrate together; NHA professional development opportunities, a company-wide March Madness tournament, and spirit contests amongst staff during designated appreciation weeks. In this position, a cohesive leadership team of deans will be there to support you every step of the way. Along with our result-driven curriculum and commitment to educating the whole child - academically, morally, and socially - you and your students will be set up for success. Your Role Fulfilling special education IEP objectives Working with students who are socially at-risk Educating parents on intervention strategies Connecting students and families with community mental health organizations Establishing relationships with both students and parents and participating in all aspects of school planning Requirements Must have a master's degree in social work Must hold a valid social work license issued in the state you are applying for Knowledge of special education processes and procedures Candidates with experience working with at-risk students - preferred, if applicable to the school Company Information NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Bring your passion for influencing and supporting our youth to National Heritage Academies (NHA) as a paraprofessional to one of our NHA partner schools. Our Schools In our schools you will find bright colors, smiling faces, and opportunity. While working at an NHA partner school you will make a difference in the lives of our over 500 students. You will gain invaluable experience and have fun along the way. In this position, a cohesive leadership team of deans will be there to support you every step of the way. Along with our result-driven curriculum and commitment to educating the whole child - academically, morally, and socially - you and your students will be set up for success. Provide instructional assistance to students in need of academic intervention services, which should lead to a significant growth in the fall to spring testing and assessment scores of the students Requirements Must meet the state requirements for being a paraprofessional Valid teaching license - preferred Will have knowledge of and the ability to assist in teaching reading, writing, or mathematics Previous experience working in a school or with elementary experience - preferred Company Information NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Bring your passion for influencing and supporting our youth to National Heritage Academies (NHA) as a special education paraprofessional to one of our NHA partner schools. Our Schools In our schools you will find bright colors, smiling faces, and opportunity. While working at an NHA partner school you will make a difference in the lives of our over 500 students. You will gain invaluable experience and have fun along the way. In this position, a cohesive leadership team of deans will be there to support you every step of the way. Along with our result-driven curriculum and commitment to educating the whole child - academically, morally, and socially - you and your students will be set up for success. Provide instructional assistance to students in need of academic and behavior intervention, which should lead to a significant growth in the fall to spring testing and assessment scores of the students Requirements Must meet the state requirements for being a paraprofessional Valid teaching license - preferred Previous special education experience working in a school or with elementary experience - preferred Company Information NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Bring your passion for influencing and supporting our youth to National Heritage Academies (NHA) as a recess aide to one of our NHA partner schools. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In our schools you will find bright colors, smiling faces, and opportunity. While working at an NHA partner school you will make a difference in the lives of our over 500 students. You will gain invaluable experience and have fun along the way. Provide supervision to students, K-8th grade, in the lunchroom and on the playground as well as monitor behavior and advise students as to safe practices in all situations. Requirements Prior experience supervising children ages 5 to 14, and organizing recreation activities - preferred To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) as a Server & Virtualization Systems Administrator . This position will report directly to the Manager of IT Enterprise and Technology and is responsible for implementing, maintaining, upgrading, and troubleshooting critical servers (both physical and virtual), virtualization infrastructure and hypervisors, as well as data storage solutions for the organization. This is achieved by understanding the needs of the schools, NHA business units, data base administrators, software developers, and similar peers within the enterprise. This will include both on-site implementations within our data center, as well as remote school or off-site data center locations. This role is critical in that it ensures optimum uptime and allows for effective delivery of services to our customers. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Configuration and administration of Microsoft Server Operating Systems (2008 / 2012 / 2016) Development, configuration and administration of Linux Operating Systems (CentOS) Configure and maintain server-level, VM-level, and application-level security Maintain server security via maintaining current Windows, Linux, and VMware patching and OS levels Configure and manage Directory services (i.e. Active Directory) including group and schema management Monitor server and application performance and determine capacity planning strategy Configure and install server hardware, including virtual hosting platforms Monitor server health and maintenance, and quickly respond to maintenance requirements both local and remote Configure and manage enterprise-wide backup solution, deduplication, and off-site replications Configure enterprise-wide virus protection solution for all servers, and other associated platforms Configure and maintain SAN (storage area networks), monitor and allocated disc space, monitor and maintain performance and growth paths Configure and maintain VM (virtual machines) including VMware and Hyper-V Partners with data base administration team in capacity planning, backups, and replications Partners with application architects and development teams to build redundancy into applications and services Participates in the development of container-based infrastructures Participates in data center and disaster recovery site capacity planning and testing Participates in data center environment (HVAC) monitoring, capacity planning, and uptime Participates in overall network maintenance which may involve WAN, LAN, wireless, VoIP, load balancing, printers, and troubleshooting these to resolution Participates in the monitoring and uptime of data center UPS units and associated generator power & testing Will work with external vendors and solution providers Will potentially participate in and manage cloud hosted data and services Other tasks as required Requirements A bachelor or greater degree in Computer Science, Information Systems, Network Technology, or similar Technology / Business-related discipline Two or more years of experience in server administration and storage solutions Hold one or more industry standard certifications from vendors such as Microsoft, VM Ware, HP, or similar and will always be working to advance their technology knowledge levels and or certifications with a desire for professional development Ability to manage projects, priorities, budget, and be a team player Recommend, present, and internally promote new solutions that benefit the organization, as well as train peers and other support personnel to alleviate single points of knowledge Skills with Microsoft Exchange, Office 365, cloud and or container deployments, or similar technologies will be beneficial To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Bring your passion for influencing and supporting our youth to National Heritage Academies (NHA) as a recess aide to one of our NHA partner schools. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In our schools you will find bright colors, smiling faces, and opportunity. While working at an NHA partner school you will make a difference in the lives of our over 500 students. You will gain invaluable experience and have fun along the way. Provide supervision to students, K-8th grade, in the lunchroom and on the playground as well as monitor behavior and advise students as to safe practices in all situations. Requirements Prior experience supervising children ages 5 to 14, and organizing recreation activities - preferred To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) as a grants coordinator. This is a position in the Intervention Services Department, whose mission is to proactively support schools in maximizing their grant-funded investments to benefit at-risk students. In this role, you will be responsible for daily administrative tasks that support this critical mission, the grants management function, and your teammates. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Manage the grant-funded purchasing process for a caseload of schools including obtaining quotes, issuing purchase orders, and requesting checks Document management for grant-related activities and schools selected for audit Create and maintain the investment meeting schedule Monitor reports for compliance to grant-funded regulations Provide ongoing high-quality customer service to both internal and external stakeholders Assist with special projects and initiatives Manage projects and processes necessary to grants management Requirements Experience with project-based work Strong knowledge of Microsoft 365 Office suite including Sharepoint Willingness to learn and grow within the organization Ability to process and manage large amounts of data Excellent time management skills Document management system experience a plus To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) as a Board Relations Representative. This position will report directly to the Manager of Partner Services and will be responsible for maintaining relationships with its partner school boards to ensure a strong alignment between the boards and NHA. The Board Relations Representative will assist boards with compliance issues, provide company information and school performance data, and help with the charter renewal process. The ideal candidate will possess three or more years of experience in a highly relational profession, have an interest in charter schools and educational reform and have a familiarity with school's curricula, budgets, hiring and similar matters. This position will be supporting schools in the Louisiana area. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will be a regional remote employee based out of Louisiana for the corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 350 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Serve as a liaison between the school board, charter authorizers, and NHA Assist in the charter renewal process for assigned schools by coordinating activities and assuring submittal dates are met and the board is prepared for renewal visits Assist the board in recruiting replacement board members as need Attend board meetings and record meeting minutes Oversee compliance reporting Assist the board president with the creation of meeting agendas Monitor and assist with board fund requests Know important board documents (management agreement, charter contract, etc.) Requirements Bachelor's Degree in Business, Marketing or Communications or equivalent focus of study 3+ years of experience managing key business, customer or government relations Strong interest in charter schools and educational reform Excellent written and oral communication skills Detail oriented with strong follow-up skills Candidate must be located in Louisiana Willingness to travel as needed - some overnights required To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) school applications team as a software engineer. The software engineer will report directly to the application development manager and will be responsible for participation in development efforts for NHA's proprietary student information system and other custom software components. The ideal candidate for this position will have experience with Microsoft .NET development technologies, front-end Javascript frameworks (e.g. - Angular, React, Vue), and experience with HTML and CSS (or related preprocessors). About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Assists in completing projects of lower complexity Assists in maintaining and improving NHA's existing software suite with a focus on support Works with manager and team to ensure execution of tasks and deliverables Solution-oriented and manages work independently Able to complete well-defined work with a minimal amount of oversight and guidance Requirements Bachelor's Degree in Computer Science, Computer Information Systems or equivalent 3+ years of .NET development experience 3+ years of Javascript development experience (preferably a Javascript framework) 3+ years of HTML/CSS (or related preprocessor) development experience Experience working on long-running projects with medium to large project teams preferred Agile-based software development team experience using SCRUM or similar methodologies Experience working with Enterprise Systems preferred Familiarity with Service Based Architectures & Related Technologies (WebAPI, WCF, oData, Claims Authorization, etc.) Familiarity with Object Relational Mapping Tools (Entity Framework, nHibernate, etc.) Experience developing web services for enterprise applications (SOAP, REST, XML & JSON) Experience with Client Development Tools (Angular/AngularJS, Bootstrap, HTML, CSS, JavaScript, JQuery, SignalR, etc.) Working knowledge of Team Foundation Server, Azure DevOps, and/or Git Excellent multitasking and prioritization abilities Strong communication skills and ability to explain technical concepts to non-technical people To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) as a Math Curriculum Project Specialist. This position will be responsible for working closely with the math leadership team as well as the larger math team, curriculum and instruction team and all stakeholders in support of all curriculum, professional development and assessment projects. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Curriculum: Create efficient systems, provide support and communication to all stakeholders, and ensure quality for all mathematics curriculum resources. Professional Development: Lead the creation of efficient systems to ensure all printed materials, physical materials, and logistics are organized and completed to the highest quality for all events including regionals, dean professional developments, new teacher summit, principal series and leadership summit. Assessment: Create efficient systems, provide support and communication to all stakeholders, and ensure quality for all mathematics assessments. Create and maintain comprehensive project documentation; develop a detailed project plan to track progress and develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. Along with ensuring all projects are delivered on time, within scope and budget. Research all state specific requirements and the impact on the mathematics curriculum and assessments. Lead the creation of systems and process to create state by state adjustments when necessary for curriculum and assessments. Perform risk management to minimize project risks Manage the relationships with all stakeholders Collaborate and support all senior content leaders and interns to ensure completion of projects Support other projects and initiatives as needed Additional duties as assigned Requirements Bachelor's Degree in Education 3-5 years of professional work experience, teaching experience is preferred Background in mathematics education Excellent communication skills are essential, both written and verbal Ability to use technology fluently Excellent organizational skills and ability to manage multiple tasks Ablility to work independently and as part of a team Ability to travel occasionally, as required To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) as a Manager of Government Relations. This position will report directly to the Director of Government Relations and New School Development and will be responsible for completing the activities necessary for NHA to be successful in achieving its government relations objectives while leading a team. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Set and implement the strategic direction of NHA's government relations initiatives with the Director Interview, hire, develop and mentor effective Government Relations Associates as assigned Produce memos and reports alongside Government Relations Associates to ensure legislative activities are communicated effectively to the organization Maintain a broad understanding of key legislators and stakeholders within each state in which NHA operates Work with NHA's team of lobbyists to analyze policy and legislation and provide feedback that protects NHA's autonomy and operating model Develop grassroots advocacy efforts on behalf of partner schools Attend meetings on the department's behalf to represent the government relations initiatives put in place Create and share best practices for communications to key stakeholders Conduct weekly O3s with direct reports Additional duties as assigned Requirements Three to five years of legislative, research, or advocacy experience is preferred Bachelor's degree is preferred Evidence of strong writing experience in a professional setting is preferred Strong communication skills - information-gathering writing, editing, talking, and listening - with an ability to work with a variety of internal and external stakeholders Excellent organizational skills utilized to prioritize workload in a fast-paced environment with changing deadlines Ability to effectively manage multiple projects and resourcefulness to seek solutions Ability to travel regularly as assigned and represent NHA with external stakeholders Ability to work collaboratively in a team environment Ability to start assignments promptly, complete tasks quickly, and work independently To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) as a Business Systems Analyst on our Student Information Systems (aka myNHA) team. This position will report directly to the Director of IT Enterprise Applications and will be responsible for developing and continuously improving custom-built software, supporting a community of users, and a portfolio of software applications and services that are critical to the successful operations of our organization. In this role, you will be a strategic partner, servant leader, and team facilitator in the effective delivery of enterprise software systems. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling Christmas party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Advise all members of the team to take collective ownership for the success of software systems by communicating effectively, planning and coordinating tasks as a team, advocating for quality, and meeting team delivery goals Develop strong partnerships with key businesses and education teams to understand their goals, shape business requirements, coordinate priorities, and help them to achieve successful outcomes with technology Advocate for customers' success by establishing and curating a community of feedback, setting up open channels of communication to understand the unique customer needs and identify opportunities to provide maximum value with software tools Facilitate team meetings, sprint planning, standups, partner/customer engagements, systems demonstrations, retrospectives, and other rituals to maximize success for the team Develop a strong knowledge of the business processes for the software in your portfolio, combined with a developed understanding of the customer in order to translate requirements and acceptance criteria into user stories, tasks, features, and deliverables Partner with the Quality Assurance Analyst to ensure that every sprint or iteration reflects built-in quality and technical excellence Partner with System Administrators to understand customer support trends and issues, and incorporate this feedback into the work prioritization process to help ensure customer success Requirements Bachelor's degree in Computer Science or related field or equivalent job experience 5+ years' work experience with enterprise applications and system integrations Experience with custom developed software systems and working with application development teams Excellent written and verbal communication skills Working technical knowledge of integrated software development environments, agile processes, protocols, and software standards Experience with Active Directory/ADFS, Microsoft SQL Server, Microsoft Office 365, OnBase, ERP Systems, and others enterprise applications helpful but not required Customer service skills, understanding and focusing on clients' needs, establishing credibility and building positive relationships with partners Team skills, including ability to establish and maintain effective working relationships with all levels in the organization, internally and externally Strong time management skills, attention to detail, problem solving skills, and resourcefulness Project management skills; ability to prioritize and complete tasks To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) as an admissions manager. This position will report directly to the director of admissions and will be responsible for leading a team of community-based admissions representatives (AR's) engaged in the recruitment of students in offered grades. You will provide guidance, coaching, development and leadership to AR's as they work to execute the admissions strategy. Your goal is to achieve full enrollment and build a robust waiting list at your portfolio of schools. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Strategic Management Evaluate data to assess enrollment progress and adjust strategy to ensure enrollment success Collaborate with school leadership to gain insight and support for strategic student recruitment practices Effectively manage assigned marketing budget Expert knowledge of the competitive marketplace for each school in your portfolio People Management and Coaching Build, develop and maintain a high-performing team Guide ARs to develop a weekly and monthly plan that supports enrollment success Mentor AR growth through field observations, coaching sessions and annual reviews Guide the AR through marketing plan development Requirements Bachelor's degree in business, marketing, or a related field preferred Minimum 2 years experience in business, sales, or marketing Proven track record of effective people management Proficient in Microsoft Office Suite: Word, Excel, PowerPoint and Outlook Ability to work assigned/flexible hours necessary To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.