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Reporting directly to the Program Director, as a member of the Program and Service team, the Program Manager (PM) plays a critical role overseeing successful implementation of City Year Los Angeles’ school-based service model. In this role, the PM manages a team of up to 16 City Year AmeriCorps members at their designated school, where they spend the majority of the work week. The PM is an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The PM develops and manages partnerships with the school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students throughout the school day. The PM also works with school staff and AmeriCorps members to implement after-school programming. Multiple Program Manager roles are open (6+). This position announcement will remain posted until all positions are filled. The target start date for these open positions is June 24, 2019. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. People and Partnership Management AmeriCorps Member Management: Build and maintain strong relationships with ACMs by creating an environment of open and honest two-way communication; provide both positive and constructive feedback and coaching to support ACM professional development in the civic leadership competencies; Ensure the professional accountability of all team members, including Team Leaders (TL), through ongoing one-on-one check-ins, formal performance reviews, and consistent implementation of the professional accountability system. Team Leader Management: Effectively manage and leverage Team Leader experience to support service delivery; engage school administrators and partner teachers; coach and provide feedback for TL professional development. School Partner Management: Build strong and sustainable partnerships with all school-based stakeholders, including parent councils; Program Manager ensures that Whole School Whole Child (WSWC) platforms are understood and implemented; reinforce commitment to shared goals with school leaders and deliver on City Year’s contributions.  External Partnership Management: Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; support City Year Development department in securing and engaging team sponsors AmeriCorps Member Experience Observation and Coaching:  Actively support AmeriCorps members in service with regular observation and coaching; AmeriCorps members are coached and managed to meet performance standards for service excellence and inspirational standards that are expected of all City Year members. Team Development: Ensure team is well-developed, strong, connected to their work, and the organization; Program Manager is well respected by AmeriCorps members and is an effective leader of the team; PM supports professional development of AmeriCorps members by effectively facilitating content to groups of 8-40. Community Awareness: Engage team in activities and experiences that deepen their understanding of the communities in which they serve; leverage City Year Values and frameworks to help AmeriCorps members develop perspective on their role in the school community; work with team to understand the resources provided by local community organizations that may benefit students and the school community.   Program Fidelity Service Model Fidelity: Use Whole School Whole Child model with fidelity to enhance service quality and maximize impact; ensure that service tools are utilized effectively; school site supports a practitioner culture; set and monitor clear, measurable weekly and monthly deliverables for AmeriCorps members to ensure effective planning and execution of service priorities and parent/community engagement events. Results & Outcomes: Ensure effective and timely collection of data through the administration of summative and formative standardized assessments, implementation of quantitative and qualitative evaluation tools, and that evaluation results are used to make service and program improvements. After School Program: Lead City Year team to provide a high quality, effective, safe, and well-organized after school program; collaborate with school partners to ensure the successful launch of the program; routinely monitor all elements of the program for quality and make necessary adjustments.  Qualifications: Bachelor’s Degree; or equivalent work experience 2-6 years of work experience A least 1 year of management experience with strong track record of results: Setting high expectations and holding self and team accountable for performance goals Developing diverse talent through performance plans, reviews and leadership opportunities Using progress and outcome data to inform team management Ability to meet deadlines , plan ahead, and manage competing priorities in a fast paced and diverse team environment Tenacity and flexibility in the face of challenges; working in high-need environments Experience setting-up structures for effective teams and ability to delegate effectively and appropriately Strong track record in building and maintaining productive relationships with key stakeholders Passion for service and the City Year mission Background in education is a plus City Year/AmeriCorps experience is a plus Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Executes to Results: City Year is a very data-informed organization and all staff members are held accountable to performance metrics.  These metrics are used to ensure that our organization is achieving transformational results with students.  These outcomes are also central to our federal and state grants, as a mechanism for ensuring the effectiveness of City Year’s program.  Successful applicants must understand and be able to articulate the importance of utilizing a data-informed approach to provide excellent program services.  Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants will have strong experience and a proven track record of success in the above areas, but must also be willing and eager to continue to learn and must be self-aware of their areas for continued professional growth and development.  Communication: Ability to translate mission and vision from organization level to AmeriCorps members and talk about complex topics and parse them for specific audiences. Able to communicate effectively, efficiently and with transparency to the right people at the right time to ensure success of our AmeriCorps members in service. Models authenticity and powerful vulnerability, letting down their guard while maintaining appropriate professional boundaries. Grit and Resilience: As a direct service program, City Year AmeriCorps members and Program Managers are faced with challenging and emotional circumstances during their in-school service.  Program Managers must be able to lead their teams through these emotional circumstances; they must demonstrate resilience to support AmeriCorps members while also ensuring that the team continues to maintain focus on addressing the needs of our students and communities.   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

As a member of the People & Operations team, the Operations Manager will play a critical role ensuring staff and corps have the necessary tools and resources to drive student impact and operational excellence. Reporting directly to the People & Operations Director, the Operations Manager is responsible for executing the day-to-day site operations including providing top-notch customer service as well as establish managing IT and operational systems to ensure site-wide goals are met. S/he will be responsible for tracking all expenses in a timely and accurate manner to ensure optimal use of resources supporting site leaders to ensure CYLA comes in at or under budget. This individual contributor position plays a critical role in ensuring our site is effective and intentional by planning ahead, anticipating challenges, coordinating resources, and supporting site development, which is central to CYLA’s strategic plan for increased impact in schools. The ideal candidate is a creative problem solver and strategic thinker with a passion for cross-team relationship development. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong.   Job Description Operations Manage relationship with building management to proactively address issues in a timely manner. Manage supply ordering in a timely manner to ensure staff have the materials they need to be successful Coordinate office space use; manage conference room calendars and coordinate guest reservations Maintain and improve operational processes and procedures to sure the site runs smoothly and efficiently including ensuring staff are fully trained and comply Manage policies and procedures of office space to ensure consistent organization and cleanliness Manage office vendor services & relationships Support office emergency preparedness Coordinate staff and corps travel needs  Information Technology Serve as an Information Technology Services (ITS) site point, working closely with Headquarters’ ITS department to ensure that staff and corps are properly equipped to deliver high-quality service Manage distribution, repair, and maintenance of all technology and equipment; Maintain accurate records Manage staff and AmeriCorps Member account setup Troubleshoot issues as they arise (computers, accounts, printers, fax machines, desk phones, cell phones, building fobs, keys, projectors and A/V needs) Support maintaining City Year’s content management system to ensure effective collaboration and information sharing: Update system with timely and relevant information Organize and maintain updated site files Update and manage permissions Support ongoing site training and development Budget & Finance Management: Account for 100% of CYLA’s purchases and expenses Review expense ledgers monthly and reconcile any errors Assist with annual site budget planning process and prepare monthly budget updates Prepare and monitor school and group level budgets to ensure program staff have information necessary to meet programmatic needs Manage all supplier requests and submit all site invoices for payment  Monitor significant and time sensitive invoices to ensure timely payment Review all site reimbursements and recurring invoices for accuracy Manage site purchase cards including coding and submission of all spending documentation Coordinate site contracts submission and approval process Liaise with headquarters finance department to ensure CYLA financial requests are met Ensure staff are fully trained and comply with all financial policies & procedures Additional Support: Support operations of CYLA site to ensure staff have the information, materials and supplies necessary to provide excellent service Support corps onboarding, uniform distribution and other department functions as needed Partner with CYLA departments and staff through confirmed corps and stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met   Qualifications: 2+ years relevant experience in non-profit, operations, finance, IT, education or related fields City Year/AmeriCorps experience preferred Strong attention to detail with a focus on results and process Exceptional organization and project management skills Savvy with and interest in technology Strong track record of learning new technology systems and tools quickly Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently Excellent customer service skills; able to balance own projects against the needs of others Sets high expectations for self and others with a positive can-do attitude Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with SharePoint a plus Experience with and commitment to community service, national service and/or the development of young people as leaders. Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies:   Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants have strong experience and a track record of success in the above areas, but must be willing and eager to continue to learn as well as be self-aware of their areas for continued professional growth and development.  Communication: Conveys thoughts clearly and concisely. Is able to make operational and technical information clear and approachable. Listens well and asks good questions. Communicates well verbally and in writing, tailoring communication for the audience and situation. Executes to Results : Holds self-accountable, sets high expectations for self and others with a positive can-do attitude. Acknowledges and corrects mistakes. Tracks and communicates progress, including potential delays in a timely manner. Is proactive in addressing issues with appropriate level of urgency and in finding new ways of providing support. Problem Solving and Resilience: Successful applicants are tenacious and flexible in the face of challenges. They look beyond the obvious and don’t stop at the first barrier.They identify the information needed to solve a problem, link decisions to potential consequences and know when to escalate or seek guidance. Relationship Development :Approachable and friendly. Actively seeks feedback and to understand others perspectives, interests and concerns. Adapts approaches to different people and situations. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Regional Recruitment Manager, located in Los Angeles, is responsible for creating a pipeline of qualified and diverse 18 - 25 year old applicants who will be successfully admitted to the City Year corps from an assigned portfolio of accounts within the region. As an exemplary relationship manager, this role inspires and grows relationships at the institutional level and at the regional / national level to attract applicants well - suited to and well - prepared for City Year. As an engaging communicator, this individual coordinates and conducts recruitment visits and presentations, providing excellent customer service to leads and applicants, and serving as an ambassador of City Year values and culture. The Recruitment Manager reports to the Regional Recruitment Director who may be off - site. Job Description Recruitment Plan Implementation  – Secure applications from primary and incubator accounts. Application goals are based on market, regional / national relations, and historical data. Develop and manage strategic partner accounts which may include college counselor associations and regional / local affiliates of national partnerships. Manage, Grow, and Develop Partnerships  – Develop and implement a plan to build strong relationships with key stakeholders such as college career counselors, professors, and administrators, high school guidance counselors, and community leaders that produce a consistent and strong applicant pool from the portfolio. Develop and manage the portfolio and key strategic relationship with the goal of expanding the reach of the regional recruitment team. Model best - practice relationship building Develop Strong Internal Relationships – Build and manage relationships with home site corps, staff, and leadership to address the evolving needs of Recruitment in a local, regional, and national context. Work with regional leadership to facilitate solutions to challenges of competing priorities and ensure that individual site needs are met while achieving overall regional goals. Inform and implement the Senior AmeriCorps selections process, working closely with Impact Operations at home site. Recruitment Events and Activities  – Plan and implement 2 - 4 external engagements per week. Develop, coordinate, and conduct presentations at identified colleges and / or high schools and community organizations including career fairs, targeted student groups and classes, and tabling. Create innovative approaches to reach target student populations including frequent travel and occasional evening / weekend work. Marketing Activities  – Execute local marketing efforts on campuses and at adjacent locations; measurably raise awareness, familiarity, and understanding of applicant prospects on assigned campuses from portfolio of feeder schools. Build relationships within portfolio accounts that generate media opportunities. Maintain an active presence on social media to support organizational and team campaigns and support institutional relationships. Customer Focused Lead Management and Application Generation  – Implement standard lead management process to identify and cultivate leads through targeted, customer - focused multi - channel (phone, web, in person) communication that ensures that leads are well informed about City Year and the AmeriCorps member experience. Engage and support qualified and high priority lead prospects through application submission. Performance Analysis and Strategy  – In conjunction with team leadership, develop engagement strategies through use of historical data. Regularly compare activities to applicant and confirm yield and assess Return On Investment for campus activities. In conjunction with Regional Admissions team, use established AmeriCorps member profile to identify trends in successful applicants from portfolio schools. Use real - time data to report on progress and course correct recruitment activities and strategy as necessary. Regional Recruitment Team Growth and Development  – Contribute to weekly calls with regional team to maintain connections and foster collaboration. Manage Talent  – May manage at least 1 campus - based Recruitment Ambassador at top tier school partner to supplement campus engagement. Conduct regular check in calls and hold them accountable to marketing and activity goals. Contribute to team effort by accomplishing related results as needed. Qualifications 1 + year of experience in relationship development with institutions such as colleges, high schools, clubs, and community based organizations to meet organizational objectives. Highly energetic, charismatic approach to engaging diverse groups, particularly young adults. Strong written communication skills for internal and external audiences. Deliver strong and inspirational messages to large groups. Calendar management, event planning, and logistics experience. Experience working in a team environment. Analytical and problem solving skills, finding both short term and long term solutions. Exhibit a passion for City Year’s mission and values. Ability to travel frequently within the Region and occasionally, to multi - day events nationally. Preferred Qualifications College degree or equivalent experience. Recruitment or service experience. Sales, customer service, or human relations experience. Volunteer, corporate, or academic recruitment experience. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

About College Track College Track is a comprehensive college completion program that empowers students from underserved communities to graduate from college. From ninth grade through college graduation, our 10-year program removes the academic, financial, and social-emotional barriers that prevent low-income and first-generation students from earning their college degree. In 1997, we started with 25 students in East Palo Alto, and today, we have ten centers located in underserved communities across California, Colorado, Louisiana, and the D.C. Metro Area, with more than 3,200 students on the path to upward social mobility.    Our Values At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged. COMMITMENT: We have an unwavering belief in our students.  PASSION: We are dedicated to changing our nation’s college completion story.  JOY: We create environments rich with smiles and laughter.  AUTHENTICITY: We believe relationships matter.  EXCELLENCE: Our students deserve nothing but the best.   Position Overview College Track’s Regional Director of Individual Philanthropy is a dynamic and entrepreneurial leader who will partner with the Los Angeles Development Director and Regional Executive Director to implement an annual fundraising strategy for major and principal donors, as well as manage their own pipeline of high net worth individuals. College Track is seeking a senior level, highly experienced fundraiser, who is a skilled networker with a fearless approach to cultivating and stewarding relationships. This role will collaborate with the Regional Development Team to raise 40% of the regional revenue goal, by deepening relationships with current donors and securing $1,000,000+ from new major and principal donors every year. This role will also be part of the larger College Track development team and will partner with the Marketing & Communications team to meet College Track’s fundraising standards of excellence. This position reports to the Los Angeles Development Director.   Responsibilities External Fundraising (80%)  Support Los Angeles Development Director and Regional Executive Director, to develop, manage, and execute annual fundraising strategy for major and principal donors to meet the National fundraising goal, which in FY20 is $3.35 million. Strategically leverage national and local advisory board members’ networks to achieve regional revenue goal. Cultivate and steward portfolio of 100+ individual high net worth donors—both current and prospective: Identify major donors' philanthropic interests and create an exceptional philanthropic experience through their investment of time, advocacy, and/or financial support. Convert current one-time/event donors with high capacity to make major, multi-year investments in annual support. Drive attendance and revenue for Los Angeles events. Develop and implement strategies to significantly expand the base of support from high net worth individuals in Los Angeles. In partnership with the Prospect Research Manager, identify and initiate contact with prospective donors. Meet quarterly fundraising goals, with ability to increase annual revenue goal 20% per year.   Internal Operations (20%)  Partner with the Development Operations Services team to maintain standards of excellence across all College Track development operations—Salesforce analytics and reporting, gift administration, prospect research, etc.  Collaborate with rRegional Development Team to share best fundraising practices and optimize internal resources.  Partner with the Marketing & Communications team to maintain standards of excellence across College Track branding, messaging, story telling, PR, external collateral, etc.  Partner with Director of Philanthropic Initiatives to maintain standards of excellence in donor cultivation and stewardship, including execution of fundraising events and campaigns.  Leverage Salesforce data to analyze progress to goals and evaluate fundraising strategies.  Partner with Program   staff to introduce donors to our program and to meet our students.  Skills & Experience  Authentic connection to College Track’s mission.  Minimum of seven years of fundraising experience in an educational nonprofit, school, or other entrepreneurial, high-performing organization.  Proven track record of managing and growing a donor portfolio of $1,000,000+ per year.  Local knowledge of the Los Angeles philanthropic community.  Proven ability to cultivate and steward long-term relationships with high net worth individuals.  Exceptional relationship-building and interpersonal skills—compelling conversationalist, intelligent listener, and naturally intuitive.  High level of self-awareness, humility, and emotional intelligence.  Superior verbal and written communication skills—inspiring, eloquent, and persuasive.  Ability to think strategically while executing tactically, in a lean and resource-constrained organization.  Sophisticated donor database management skills; ability to leverage Salesforce (preferred, but other platform experience acceptable) as the primary tool to manage donor data and to drive fundraising strategies and tactics.  Highly disciplined, with superior organizational skills and unwavering attention to detail.  Committed to succeeding in a team environment, yet comfortable working alone as a self-starter who can lead and manage projects end-to-end.  Constant learner who is committed to being a proactive, solutions-oriented, positive member of the team; approaches all aspects of work with a growth mind-set.  Bachelor's degree required; graduate degree appreciated.   Compensation & Benefits College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off.    To Apply Please upload a resume and thoughtful cover letter. We will only contact candidates chosen for further consideration. No phone inquiries please.    College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

Reporting to the Senior Managing Director of External Affairs, the External Affairs Director is a strategic leader who helps position City Year in the community and with public officials to help build awareness of our work and garner support. As a public-private partnership, City Year relies on the investment of the public sector and this role helps to maintain current funding and support building new funding streams. The ideal candidate cares deeply about addressing systemic inequities in education, is knowledgeable about the political landscape in Los Angeles and California and can represent City Year powerfully in community spaces. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong Job Description Government Relations Develop and execute a strategy to engage elected officials in our work Schedule and run site visits with elected officials and key staff members Secure officials to participate in City Year signature events & service days Advocacy Partner with the public affairs firm to advise, outline action steps, and support strategy execution to secure state funding on City Year’s behalf Attend meetings, locally and in Sacramento, to educate decision makers about City Year’s value proposition, role in the communities we serve, and impact Support management of a statewide City Year coalition with leadership from San Jose and Sacramento including coordinating meetings and developing agendas Partner with City Year nationally on enacting the organization’s policy platform, developing a deep understanding of the platform and working to operationalize it in Los Angeles and California Policy Track national, state and local education policy that may have impact on our work Staff Executive Director and Managing Directors by preparing memos and sharing information to ensure team is current on key issues School District Relations Liaise with leadership of Los Angeles Unified School District (LAUSD) and Inglewood Unified, as appropriate, to ensure strong ongoing partnerships Support the drafting and execution of contracting processes at both partner districts Collaborate with City Year’s national District Engagement department to enact best practices in LA-area schools Explore additional school district partnerships in greater LA area Community Engagement Collaborate with Senior Community Engagement Manager (SCEM) to deepen City Year’s presence and reputation in communities where we serve Manage and support Senior Community Engagement Manager to meet performance and professional development goals With SCEM, identify and represent City Year at key community coalitions, convenings, working groups, etc. that advance student outcomes and our impact in Los Angeles Qualifications: Bachelor’s Degree required; Master’s Degree in Education, Policy, or Business Administration preferred. Minimum of 5 years of community or government relations experience, including at least 1-2 years of leadership experience in community service, education, or youth development.  Fluency in the educational landscape, as well as the ability to advise on strategic planning.  Knowledge of the Los Angeles area’s community & educational organizations. MS Excel experience, and MS Word and PowerPoint proficiency is required. Excellent written and oral communication skills. Occasional travel required. AmeriCorps/City Year alumni are encouraged to apply. Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Data informed decision making – demonstrated track record in using data to inform practice. Data presentation – demonstrated ability to present data and results for a variety of audiences. Outstanding project planning skills and strong attention to detail – capacity to imagine, plan and implement. Strategic thinker – demonstrated track record of developing and improving systems. Strong interpersonal and relationship-building skills. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

As a member of the People & Operations team, the People Operations Coordinator will play a critical role ensuring staff and corps have the necessary tools, resources, and support to drive student impact and operational excellence. Reporting directly to the People & Operations Director, the People Operations Coordinator will play a key role in staff hiring, onboarding, and human resources administration. S/he will support building, developing and retaining a diverse, engaged, and high-functioning staff. S/he will be responsible for site operations to optimize, integrate and align people processes with department and site wide initiatives City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. This position is ideal for someone interested in building skills in human resources and learning about running a successful high impact non-profit. The ideal candidate is a creative problem solver and strategic thinker with a passion for relationship development. Job Description Hiring & Onboarding Lead hiring process for open coordinator level staff positions; reviewing resumes, conducting screenings, and providing resources support, and guidance to hiring managers Support hiring coordination and execution for all open position, including scheduling interviews, preparing interview materials, and maintaining candidate files Coordinate new onboarding logistics including ensuring all new staff have all necessary materials, information and support to start strong Partner with the People & Operations Director and site hiring managers to design and implement strong new hire onboarding experience Train and support staff with understanding and navigating CY benefits and organizational resources Coordinate staff background and compliance checks within all CY & federal timeline requirement Maintain database of all hiring materials Staff Engagement & Development Support Curate monthly email and maintain an internal website of professional development resources and opportunities Manage professional development partnerships and subscriptions Manage oversight of staff professional development funds including purchasing and tracking expenses Lead community building program connecting staff to field work in schools Lead cross-departmental staff community building committee Coordinate staff meetings and retreats logistics (including catering and setup) In partnership with Headquarters staff, coordinate annual online respect in the workplace training launch and progress monitoring for staff and corps Support implementation and analysis of staff surveys to support staff engagement and strong site practices   Plan events and activities to celebrate and appreciate staff members, including holiday gatherings, celebrations, and seasonal initiatives Site Information Maintain site information tools (listservs, phone lists, emergency contact info, site calendar, etc.) Build and maintain City Year’s content management system to ensure effective collaboration and information sharing: Update system with timely and relevant information Organize and maintain updated site files Update and manage permissions Support ongoing site training and development Oversee updating and maintenance of internal photo directory Site Operations Oversee front desk during business hours, including fielding general calls and voicemails to office. Support site use of City Year human resources system, workday, including training staff Coordinate office space use; manage conference room calendars and coordinate guest reservations Maintain and improve operational processes and procedures to sure the site runs smoothly and efficiently including ensuring staff are fully trained and comply Coordinate staff and corps travel needs  Support supply ordering in a timely manner to ensure staff have the materials they need to be successful Support management of office space to ensure consistent organization and cleanliness Serve on the corps onboarding committee, including supporting uniform distribution Support other department functions as needed Partner with CYLA departments and staff through confirmed corps and stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met Qualifications: 1-2 years relevant experience in non-profit, human resources, operations, education or related fields City Year/AmeriCorps experience preferred Strong attention to detail with a focus on results and process Exceptional organization and project management skills Excellent customer service skills; able to balance own projects against the needs of others Savvy with and interest in technology Strong track record of learning new technology systems and tools quickly Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently Sets high expectations for self and others with a positive can-do attitude Proficiency in Microsoft Office Suite; experience with Workday or SharePoint a plus Experience with and commitment to community service, national service and/or the development of young people as leaders Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies:   Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants have strong experience and a track record of success in the above areas, but must be willing and eager to continue to learn as well as be self-aware of their areas for continued professional growth and development.  Communication: Conveys thoughts clearly and concisely. Is able to make operational and technical information clear and approachable. Listens well and asks good questions. Communicates well verbally and in writing, tailoring communication for the audience and situation. Executes to Results : Holds self-accountable, sets high expectations for self and others with a positive can-do attitude. Acknowledges and corrects mistakes. Tracks and communicates progress, including potential delays in a timely manner. Is proactive in addressing issues with appropriate level of urgency and in finding new ways of providing support. Problem Solving and Resilience: Successful applicants are tenacious and flexible in the face of challenges. They l ook beyond the obvious and don’t stop at the first barrier. They identify the information needed to solve a problem, link decisions to potential consequences and know when to escalate or seek guidance. Relationship Development: Approachable and friendly. Actively seeks feedback and to understand others perspectives, interests and concerns. Adapts approaches to different people and situations. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

About College Track College Track is a comprehensive college completion program that empowers students from underserved communities to graduate from college. From the ninth grade through college graduation, our 10-year program removes the academic, financial, and social-emotional barriers that prevent low-income and first-generation students from earning their college degree. In 1997, we started with 25 students in East Palo Alto, and today, we have ten centers located in underserved communities across California, Colorado, Louisiana, and the D.C. Metro Area with more than 3,000 students on the path to upward social mobility. To learn more, please visit www.collegetrack.org Our Impact College Track students graduate from college at a rate that is more than double the national average for low-income and first-generation students. Five years out of college, our graduates are employed full-time, and over 85% report earnings greater than their parents. By helping our students maximize the value of their four-year college degree, which includes minimizing student loan debt, securing internships, and limiting the need to work while in college--we prepare them to succeed in the 21st century economy.  Our Values At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged. ·       COMMITMENT: We have an unwavering belief in our students. ·       PASSION: We are dedicated to changing our nation’s college completion story. ·       JOY: We create environments rich with smiles and laughter. ·       AUTHENTICITY: We believe relationships matter. ·       EXCELLENCE: Our students deserve nothing but the best.   Position Overview The Regional Partnership Director is a key leader on College Track’s regional team and is responsible for cultivating, stewarding and securing partnerships that support College Track’s career readiness outcomes, affordability strategy, and fundraising goals. The Regional Partnership Director will execute a regional partnership strategy that accelerates College Track’s priorities for college student success and regional sustainability. Under the direction of the Regional Executive Director, this position is responsible for cultivating and managing high leverage partnerships with postsecondary institutions, scholarship organizations and local corporate and community organizations. The Partnership Director will represent College Track at events, conferences and community gatherings to grow brand recognition, identify opportunities for growth and build relationships with key leaders in the local community. The Director is also accountable for ensuring that program staff and students effectively use opportunities from our partners. The ideal candidate enjoys building relationships and networking, and combining high-level strategy with hands-on implementation. Primary responsibilities include: Partnership Management: manage existing regional partnerships and execute terms of signed agreements, nurture new relationships and lead the cultivation and signing of new partnerships, and maintain a pipeline of all partnership opportunities to include: o    College partnerships that support CT’s affordability strategy and college student outcomes; o    Scholarship partnerships that support CT’s affordability strategy and development goals; o    Local partnerships, such as corporations or community-based organizations that support CT’s high school, college and career readiness outcomes as well as development goals; o    District and elected officials that support our efforts to grow and sustain our program; o    Develop and foster internship opportunities for college students o    Work in collaboration with College Completion teams at local sites in order to achieve cross functional priorities. Social Mobility Initiative: establish regional relationships with organizations/companies offering job shadowing, networking opportunities,    internships, and employment that help students and alumni connect their academics with possible career pathways. o    Work with program staff to develop programs that give students career readiness and exposure needed to experience professional success post-graduation. o    Liaise with sites to ensure students are connecting with these opportunities. Alumni Relations: collaborate with National Alumni Director to implement alumni initiatives for the region. Skills & Experience Required Minimum five to seven years of project or program management experience, marketing and/or fund development, operations, or community engagement Bachelor's degree required Five to Seven years experience securing high level partnerships and working with senior leadership personnel in organizations preferred Strong networking and relationship management skills, with a demonstrated history of growing relationships from transactional to mutually beneficial Entrepreneurial mindset, including the ability to be flexible and approach new challenges with optimism Results-driven; commitment to utilizing data to inform action Ability to influence and build relationships with people across all levels and organizations - internally and externally Excellent communication skills (both written and oral) with demonstrated ability to speak and write clearly and persuasively Strong interpersonal skills that inspire and motivate others to action Highly skilled at change management; comfortable with ambiguity but effective at driving toward clarity and solution Strong project management skills and experience working across departments and teams to implement new opportunities and champion a partnership strategy Proactive, self-starter with exceptional ability to manage self and schedule. Compensation & Benefits College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off. To Apply Please upload a resume and thoughtful cover letter with your application. We will only contact candidates chosen for further consideration. No phone inquiries please. College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

As a member of the People & Operations team, the Site Operations Manager will play a critical role ensuring staff and corps have the necessary tools and resources to drive student impact and operational excellence. Reporting directly to the People & Operations Director, the Site Operations Manager is responsible for the day-to-day site operations including providing top-notch customer service as well as establish managing IT and operational systems to ensure site-wide goals are met. S/he will be responsible for tracking all expenses in a timely and accurate manner to ensure optimal use of resources that CYLA comes in at or under budget. This position plays a critical role in ensuring our site is effective and intentional by planning ahead, anticipating challenges, coordinating resources, and supporting site development, which is central to CYLA’s strategic plan for increased impact in schools. The ideal candidate is a creative problem solver and strategic thinker with a passion for relationship development. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. Job Description Site Operations Manage relationship with building management to proactively address issues in a timely manner. Manage supply ordering in a timely manner to ensure staff have the materials they need to be successful Coordinate office space use; manage conference room calendars and coordinate guest reservations Maintain and improve operational processes and procedures to sure the site runs smoothly and efficiently including ensuring staff are fully trained and comply Manage policies and procedures of office space to ensure consistent organization and cleanliness Manage office vendor services & relationships Support office emergency preparedness Coordinate staff and corps travel needs  Site Information Technology Serve as an Information Technology Services (ITS) site point, working closely with Headquarters’ ITS department to ensure that staff and corps are properly equipped to deliver high-quality service Manage distribution, repair, and maintenance of all technology and equipment; Maintain accurate records Manage staff and AmeriCorps Member account setup Troubleshoot issues as they arise (computers, accounts, printers, fax machines, desk phones, cell phones, building fobs, keys, projectors and A/V needs) Support maintaining City Year’s content management system to ensure effective collaboration and information sharing: Update system with timely and relevant information Organize and maintain updated site files Update and manage permissions Support ongoing site training and development Budget & Finance Management: Account for 100% of CYLA’s purchases and expenses Review expense ledgers monthly and reconcile any errors Assist with annual site budget planning process and prepare monthly budget updates Prepare and monitor school and group level budgets to ensure program staff have information necessary to meet programmatic needs Manage all supplier requests and submit all site invoices for payment  Monitor significant and time sensitive invoices to ensure timely payment Review all site reimbursements and recurring invoices for accuracy Manage site purchase cards including coding and submission of all spending documentation Coordinate site contracts submission and approval process Liaise with headquarters finance department to ensure CYLA financial requests are met Ensure staff are fully trained and comply with all financial policies & procedures Additional Site Support: Support operations of CYLA site to ensure staff have the information, materials and supplies necessary to provide excellent service Support corps onboarding, uniform distribution and other department functions as needed Partner with CYLA departments and staff through confirmed corps and stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met Qualifications: 2+ years relevant experience in non-profit, operations, finance, IT, education or related fields City Year/AmeriCorps experience preferred Strong attention to detail with a focus on results and process Exceptional organization and project management skills Savvy with and interest in technology Strong track record of learning new technology systems and tools quickly Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently Excellent customer service skills; able to balance own projects against the needs of others Sets high expectations for self and others with a positive can-do attitude Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with SharePoint a plus Experience with and commitment to community service, national service and/or the development of young people as leaders. Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies:   Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants have strong experience and a track record of success in the above areas, but must be willing and eager to continue to learn as well as be self-aware of their areas for continued professional growth and development.  Communication: Conveys thoughts clearly and concisely. Is able to make operational and technical information clear and approachable. Listens well and asks good questions. Communicates well verbally and in writing, tailoring communication for the audience and situation. Executes to Results : Holds self-accountable, sets high expectations for self and others with a positive can-do attitude. Acknowledges and corrects mistakes. Tracks and communicates progress, including potential delays in a timely manner. Is proactive in addressing issues with appropriate level of urgency and in finding new ways of providing support. Problem Solving and Resilience: Successful applicants are tenacious and flexible in the face of challenges. They l ook beyond the obvious and don’t stop at the first barrier. They identify the information needed to solve a problem, link decisions to potential consequences and know when to escalate or seek guidance. Relationship Development: Approachable and friendly. Actively seeks feedback and to understand others perspectives, interests and concerns. Adapts approaches to different people and situations. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

As a member of the HR & Operations team the Corps Operations Coordinator will help ensure that the CYLA corps and staff have all the materials, information and support they need to effectively do their jobs. Reporting to the HR & Operations Director, the Corps Operations Coordinator will provide top-notch customer service to the staff and corps and establish efficient operational systems in the areas of corps administration, uniform management, office operations, and HR to ensure site needs and goals are met. This position plays a critical role in ensuring effective use of resources, and a well-equipped staff which is central to CYLA’s strategic planning and increased impact in schools. This position is ideal for someone interested in learning about running a successful high impact non-profit. The ideal candidate is a creative problem solver and strategic thinker with a passion for relationship development. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong.   Responsibilities Corps Member Administration and Support Support corps member onboarding planning and execution, serving as the operations lead on the Corps Onboarding cross departmental committee Ensure corps members are well informed about CYLA operational procedures and serve as the primary point of contact for related questions Send weekly Operations Corner, and bi-weekly Senior Corps training and communication newsletters Manage CYLA Help Desk by assigning cases and responding within 48 hrs to support requests. Manage Metro transit pass account including placing orders, replacements, cancellations, and annual contract renewal Assist with logistics and procuring space for corps events and gatherings Visit schools to provide operational support to corps and staff Uniform Management Serve as the site’s uniform manager, working closely with Headquarters and our uniform vendor Aramark to ensure that staff and corps are equipped with all uniform parts Manage the distribution and exchange process for the site, including name tags, and ID Badges Manage all uniform inquiries and maintain a well-organized inventory of uniform parts Site Operations Manage after-hours calendar, corps and staff training calendars, and compliance to policy. Support updating our City Year content management system, cyconnect, and site calendars with timely and relevant information. Support training and development of AmeriCorps Member who design and manage school team content management websites Coordinate front desk coverage during business hours, including fielding general calls Support van management and IT equipment check out process to ensure equitable use across the site Support site technology distribution and troubleshooting Human Resources and Special Projects Serve as a point of contact for AmeriCorps members around benefits, including payroll and health benefits. Coordinate internship recruitment & hiring program Support other HR & Operations department functions as needed. Partner with CYLA departments and staff through stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met. Qualifications: 2+ years relevant experience in non-profit, operations, education or related fields City Year/AmeriCorps experience preferred Strong attention to detail with a focus on results and process Exceptional organization and project management skills Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently Holds self-accountable, sets high expectations for self and others with a positive can-do attitude Proven interpersonal skills with an ability to build capacity in peers Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with SharePoint a plus Thrives in diverse, youthful, high energy, entrepreneurial environment Experience with and commitment to community service, national service and/or the development of young people as leaders Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants have strong experience and a track record of success in the above areas but must be willing and eager to continue to learn as well as be self-aware of their areas for continued professional growth and development.  Communication: Conveys thoughts clearly and concisely. Is able to make operational information clear and approachable. Listens well and asks good questions. Communicates well verbally and in writing, tailoring communication for the audience and situation. Executes to Results: Holds self-accountable, sets high expectations for self and others with a positive can-do attitude. Acknowledges and corrects mistakes. Tracks and communicates progress, including potential delays in a timely manner. Is proactive in addressing issues with appropriate level of urgency and in finding new ways of providing support. Problem Solving and Resilience: Successful applicants are tenacious and flexible in the face of challenges. They look beyond the obvious and don’t stop at the first barrier. They identify the information needed to solve a problem, link decisions to potential consequences and know when to escalate or seek guidance. Relationship Development : Approachable and friendly. Actively seeks feedback and to understand others perspectives, interests and concerns. Adapts approaches to different people and situations. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

As a member of the HR & Operations team the Corps Operations Coordinator will help ensure that the CYLA corps and staff have all the materials, information and support they need to effectively do their jobs. Reporting to the HR & Operations Director, the Corps Operations Coordinator will provide top-notch customer service to the staff and corps and establish efficient operational systems in the areas of corps administration, uniform management, office operations, and HR to ensure site needs and goals are met. This position plays a critical role in ensuring effective use of resources, and a well-equipped staff which is central to CYLA’s strategic planning and increased impact in schools. This position is ideal for someone interested in learning about running a successful high impact non-profit. The ideal candidate is a creative problem solver and strategic thinker with a passion for relationship development. City Year values and continuously works to build an equitable and inclusive culture where diverse people feel they belong. Corps Member Administration and Support Support corps member onboarding planning and execution, serving as the operations lead on the Corps Onboarding cross departmental committee Ensure corps members are well informed about CYLA operational procedures and serve as the primary point of contact for related questions Send weekly Operations Corner, and bi-weekly Senior Corps training and communication newsletters Manage CYLA Help Desk by assigning cases and responding within 48 hrs to support requests. Manage Metro transit pass account including placing orders, replacements, cancellations, and annual contract renewal Assist with logistics and procuring space for corps events and gatherings Visit schools to provide operational support to corps and staff Uniform Management Serve as the site’s uniform manager, working closely with Headquarters and our uniform vendor Aramark to ensure that staff and corps are equipped with all uniform parts Manage the distribution and exchange process for the site, including name tags, and ID Badges Manage all uniform inquiries and maintain a well-organized inventory of uniform parts Site Operations Manage after-hours calendar, corps and staff training calendars, and compliance to policy. Support updating our City Year content management system, cyconnect, and site calendars with timely and relevant information. Support training and development of AmeriCorps Member who design and manage school team content management websites Coordinate front desk coverage during business hours, including fielding general calls Support van management and IT equipment check out process to ensure equitable use across the site Support site technology distribution and troubleshooting Human Resources and Special Projects Serve as a point of contact for AmeriCorps members around benefits, including payroll and health benefits. Coordinate internship recruitment & hiring program Support other HR & Operations department functions as needed. Partner with CYLA departments and staff through stakeholder engagement, event and service day participation and cross-departmental committees as needed to ensure site-wide goals are met. Qualifications: 2+ years relevant experience in non-profit, operations, education or related fields City Year/AmeriCorps experience preferred Strong attention to detail with a focus on results and process Exceptional organization and project management skills Able to work effectively under pressure, handle competing priorities and respond to short deadlines with a team and independently Holds self-accountable, sets high expectations for self and others with a positive can-do attitude Proven interpersonal skills with an ability to build capacity in peers Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with SharePoint a plus Thrives in diverse, youthful, high energy, entrepreneurial environment Experience with and commitment to community service, national service and/or the development of young people as leaders Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Desire to Learn: City Year has a unique service model and organizational culture.  Successful applicants have strong experience and a track record of success in the above areas but must be willing and eager to continue to learn as well as be self-aware of their areas for continued professional growth and development.  Communication: Conveys thoughts clearly and concisely. Is able to make operational information clear and approachable. Listens well and asks good questions. Communicates well verbally and in writing, tailoring communication for the audience and situation. Executes to Results: Holds self-accountable, sets high expectations for self and others with a positive can-do attitude. Acknowledges and corrects mistakes. Tracks and communicates progress, including potential delays in a timely manner. Is proactive in addressing issues with appropriate level of urgency and in finding new ways of providing support. Problem Solving and Resilience: Successful applicants are tenacious and flexible in the face of challenges. They look beyond the obvious and don’t stop at the first barrier. They identify the information needed to solve a problem, link decisions to potential consequences and know when to escalate or seek guidance. Relationship Development : Approachable and friendly. Actively seeks feedback and to understand others perspectives, interests and concerns. Adapts approaches to different people and situations. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

The Recruitment and Admissions Coordinator is responsible for engaging candidates, analyzing performance and strategy implementation, and supporting the regional recruitment and admissions team’s goal of building a pipeline of 18 - 25 year-olds for service in schools and support the admissions process until service begins. As an engaging and relatable communicator, the Recruitment and Admissions Coordinator will implement a customer service strategy for the West Region leads, foster connections between leads and recruiters, manage a portfolio of partner accounts virtually, and support applications for the West Region and the City Year network. Job Description Customer-focused Lead Management and Application Generation: Implement standard lead engagement strategy through targeted, customer-focused, and multi-channel communication that ensures leads are well informed about City Year and the AmeriCorps member experience; Engage and support qualified and high priority prospects from lead stage through application submission.   Customer Service Delivery: Implement a comprehensive communication and customer service plan; direct responses to general e-mail and telephone contact for City Year locally as well as regionally; respond to and route inquiries to appropriate team(s).   Manage, Grow, and Develop Partnerships: Develop and implement a plan to build strong relationships with key stakeholders across virtual portfolio of partner accounts that produces a consistent and qualified pool of leads, applicants, and confirmed AmeriCorps members; Develop and manage the portfolio accounts and key strategic relationships with the goal of expanding the reach of the regional recruitment team.   Recruitment and Marketing Events and Activities: Raise awareness, familiarity, and understanding of City Year at local campuses and organizations in support of recruitment team, and drive traffic to relevant City Year recruitment events; manage and strengthen City Year brand virtually by maintaining an active presence on social media to support organizational and team recruitment and marketing efforts.   Performance Analysis and Strategy: In conjunction with team leadership, develop engagement strategies through use of historical data; Regularly compare activities to lead and applicant conversion rates, and assess return on investment on all engagement activities; In conjunction with Regional Admissions team, use established AmeriCorps member profile and persistence rates to identify trends in successful candidates; Use real-time data to report on progress and course correct engagement and recruitment activities as necessary.   Develop regional templates, collateral, and messaging used to engage leads and confirmed AmeriCorps members in collaboration with the West Regional Recruitment team and Marketing Department.   Regional Recruitment and Admissions Team Participation and Support: Contribute to weekly regional and recruitment and admissions team calls to maintain connections and foster collaboration, and participate in regional and departmental events. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Position: Talent Director Reports to: Vice President of People Development Status: Full-time, Exempt   The Talent Director is responsible for overseeing instructional recruitment and hiring, leading the Talent Team in executing on the full recruitment to hiring cycle for instructional staff in order to onboard high quality, excellent individuals to support Bright Star Schools, and ultimately support student achievement. The Talent Director supports with various mission centered projects within Talent and HR. The Talent Director works to ensure an effective, equitable, and efficient hiring process for all roles, and ensures processes are completed with quality, professionalism, and fidelity. S/he will effectively collaborate with school leaders, teachers, Support Staff, and external stakeholders to work towards the Talent Team mission, vision, and goals and fulfill the mission and vision of Bright Star Schools   ABOUT US: Bright Star Schools is a free, publicly funded and open enrollment non-profit organization with seven public charters in urban Los Angeles. Across all of our Bright Star sites, over 90% of our students are eligible for free and reduced lunch.   Our mission is to provide holistic, inclusive support for all students to achieve academic excellence and grow their unique talents so that they find joy in higher education, career, and life. Bright Star students will become leaders who act with integrity and champion equity to enrich our communities and the world. The framework to our success is our core operating principles, which are Integridad, Ubuntu, Kohyang (고향 ) , and Growth. Bright Star Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national or ethnic origin, age, disability, pregnancy, or veteran status.   Qualifications: Bachelor's degree 2 + Years of experience in K-12 public education 2 + Years of teaching experience with a proven track record of effectiveness (Preferred) 2 + Years of recruitment and/or hiring experience (Desired) Master’s Degree (Desired) Strong commitment to Bright Star Schools’ mission and the communities we serve Ability to work with multiple stakeholders Strong communication skills Ability to source, select and “sell” recruits to join Bright Star Schools Exemplary customer service skills Strong public speaking skills Impeccable organization skills and ability to develop organizational systems Ability to maintain positive relations with colleagues at all levels Ability to develop new processes and systems, to quickly recognize inefficiencies in current systems, and to generate sound solutions Ability to synthesize complex information into recommendations High level of personal responsibility and drive to set and meet ambitious and measurable goals Strong sense of integrity, high standards, and drive to achieve and grow Ability to travel within Los Angeles Duties and Responsibilities (include but are not limited to the following):   RECRUITMENT Lead teacher recruitment vision, strategy, and goal-setting Lead outreach and cultivation strategy for educator candidates Develop, maintain, and strengthen relationships with external stakeholders who are part of producing high quality, diverse teacher pipelines Collaborate with Senior Manager of Marketing & Communications and Talent & Credential Manager on teacher recruitment strategy and execution Lead teacher referral campaign, with support from Vice President of People Development, Talent and Credential Manager, and Bright Star Schools staff Collaborate with Instructional Leadership Team to cultivate high priority candidates Attend select job fairs and recruitment events Develop and maintain job descriptions for instructional related positions Create and maintain a pipeline for Instructional Assistants to teach at Bright Star Schools Create and maintain a pipeline for student teachers to work at Bright Star Schools and eventually be retained and trained through the organization Communicate professionally with candidates through phone, e-mail, and in-person communication Ensure the day to day recruitment needs such as, but not limited to: the posting of open positions, scheduling interviews, attending job fairs, corresponding with candidates, screening and sending resumes, etc.   HIRING Oversee teacher and instructional leadership hiring processes and execution Facilitate any training on hiring process for all school leaders involved in hiring teachers Collaborate with a fast-paced, goal-driven team to develop strategies, policies, processes and tools that are sustainable and replicable to support and facilitate the hiring of qualified candidates Oversee and execute internal transfer process for instructional positions Conduct select interviews for Teacher and Instructional Leadership Positions Continuously evaluate and refine our selection model and implement changes that produce efficient results of bringing in top talent from across the country Develop and oversee centralized instructional assistant hiring process Communicate effectively with potential and current teacher and instructional leadership applicants Efficiently track and assess candidate movement within the hiring process Collaborate with school leaders to cultivate new teacher hires after accepting their offer and communicating with them from the time of hire until BOYPD   HUMAN RESOURCES (CREDENTIALING SUPPORT) Collaborate with and support Human Resources and Talent & Credential Manager on projects related to credential analysis and tracking, some of which include the following (but not limited to): Support with reviewing and analyzing documentation on current employee and new hire credentials Support with evaluating employment transcripts, education units, credentials, and other records to assess certificated applicant’s eligibility and placement Build an individualized credential plan for every incoming employee or current employee that has a deficit with their credential Create and manage tracking system for exams and CTC application expenses   OTHER Supervise Talent and Credential Manager Lead Talent Team in data analysis, benchmark setting, and progress to goals Lead annual Talent Team Step-back and reoccurring Talent Team check in meetings Co-lead annual teacher retention analysis and support team to develop goals and action plans as a result of the analysis Develop and implement evaluation metrics to measure recruitment and hiring achievements and to help us refine processes Collaborate with Finance Team on open position approval process Recruit and implement Language Development Program for Bright Star Schools employees Manage Applicant Tracking System (and onboard new ATS if one if needed) Collaborate with Alumni Support College Success Team to build pipeline of alumni interested in a career in education Propose, create, and/or support any other new talent initiatives and projects as appropriate This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or     Salary and Benefits: Salary : BSS salary is based on experience and education Status : Full Time; Expected Start Date: September 2019 Location : Los Angeles, CA Benefits : Health, dental, vision, life insurance, short-term disability, optional 403b plan, sick and vacation paid time off, and holidays.

Are you passionate about elevating the voice of low-income parents of color and making sure they have a say in the future of education in Los Angeles? Are you an energetic communicator and effective multi-tasker who wants to use your talents to use to advance social justice in our community? Use your communications, project management, and relationship-building skills to play a key role on Innovate’s LA team. About Innovate Public Schools Innovate Public Schools   is a nonprofit organization focused on ensuring that all students - especially low-income students, students of color, English learners and students with disabilities - receive a world-class education. We’re building a movement of families, educators, and business and elected leaders who together will make this vision a reality. We build the capacity of parents and educators to innovate and act together to create world-class public schools, and we publish easy-to-understand school quality data and research that highlights both problems and solutions. J OB SUMMARY This position is based in Los Angeles, CA and reports to the VP, Partnerships and Finance and the Regional VP, Los Angeles. This is a full-time, exempt position. The Sr. Mgr, Communications and Development will lead the execution of our LA communications strategy and will provide development support for all LA fundraising. This position does not require previous experience in fundraising. You would be supporting the organization’s lead front-line fundraisers and receiving mentorship and support from Innovate’s cross-regional fundraising team. This is a great opportunity for someone with communications experience who is highly motivated and who is looking to learn and grow in their career. Key responsibilities : Communications  Execute a communications strategy to support Innovate’s parent-driven campaigns to improve public education for low-income students of color in Los Angeles  Oversee the development and execution of the annual LA communications strategy, including plans for major research report releases and the promotion of our annual Top Schools for Underserved Students event in partnership with USC Handle media relations, maximizing impactful press coverage for the campaign’s work, including coverage in leading news outlets as well as local radio stations, neighborhood newspapers, etc.  Coordinate messaging strategy, especially helping make a strong case for the urgency and importance of education justice for low-income students of color and working with other allied organizations Develop digital strategies to advance the campaign work and build a broader base of engaged parents, educators and community leaders; build online organizing strategies to reach our constituencies and move people to action Manage subscriber communications; publish email, blog, SMS, and social media posts on time and in alignment with the overall digital strategy Manage Innovate LA’s social media channels Create photo, video, and written content to elevate parent perspectives and advance education justice  Ensure that all our communications are easy-to-understand and relevant and can be leveraged by parents and education advocates to effectively push for change in their communities Prepare and support parents, educators, community leaders and supporters to tell their stories in powerful ways Manage external vendors, including graphic design, web and translation Development  Working in close partnership with the CEO, VP, Partnerships and Finance and Regional VP, Los Angeles, coordinate across people and teams to implement Innovate's LA fundraising strategy to grow the organization and broaden our base of donors. Project manage the process for engaging current and prospective donors. Write compelling grant proposals and reports Create strong systems for managing relationships with prospects and supporters, and ensuring customized communication and follow-up Coordinate weekly and monthly meetings with the CEO and key executives Track all key fundraising and donor information and maintain records, reports and dashboards in Salesforce so that the development team can track progress on goals Research prospective donors and pull together background material Draft communications and outreach materials for current and prospective funders, including regular and personalized email updates A Day in the Life You start most days by reading the local newspaper, with particular attention to education and local political news. You post several important articles to the team’s Slack channel, then check into our social media channels to respond to any messages or posts and share any timely content. You take a quick look at our LA social media, email and web metrics to make sure we’re on track toward our goals.  At 10 am, take notes on a call with the CEO and Regional VP, Los Angeles and a local foundation program officer to discuss a pitch to support Innovate’s parent organizing work. They’re interested in moving forward, so you block some time later in the week to draft the grant proposal. You touch base with Innovate’s fundraising team on the budget for another pending grant and pulling metrics for a grant report, checking the dashboards in Salesforce. At lunch, one of the LA organizers asks you for your thoughts on an idea the parent leaders had on press outreach and you also strategize together on how to get more parents out to an upcoming action event. Things are starting to ramp up for the release of the second annual Top Schools for Underserved Students report so at 2 pm, you connect with our communications consultant to talk through the launch plan you’re proposing. You close out the day by getting key meetings on the calendar to move forward the grant proposals and reports in the queue, logging recent interactions with funders (emails, meetings and calls) in Salesforce and  sending a follow-up email to our CEO on his fundraising to-dos for the week. Then you pop over to our parent meeting in Pico-Union to interview several parents on video to capture their perspectives on an upcoming proposal the LAUSD board will be voting on the following week. Required Qualifications Mission-driven: Passionate about Innovate Public Schools’ mission to initiate, support, and advocate for great public schools for low-income children and children of color in the Bay Area 3-5 years of relevant experience: Must have some communications and/or development experience at an advocacy organization. This could include working for a grassroots, political, labor, public relations firms, or other advocacy-based non-profit or for an elected official. Excellent writer: Can write for many different audiences and adapt messages and language for different channels (ie: print, web, social media, video, etc.). Excellent verbal communicator: Can clearly communicate through speech. Experience working with press: Has good judgment about when and how to pitch news stories. Is comfortable working with reporters and preparing staff and community members to speak to press. Thrives in diverse communities and works well with others: Is enthusiastic about working in thoughtful partnership with people of all backgrounds. Collaborative project manager: Can manage multiple projects involving different individuals, teams and vendors to meet collective goals on time and with excellence. Enjoys working across teams, providing counsel, and learning from others. Strategic thinking, creativity and decision-making ability: Can demonstrate excellent problem-solving skills, political judgment, work delegation, and follow-through.  Flexibility: Able to adapt to a fast-paced and continuously changing environment. Willingness and ability to travel to/from the Bay Area or Sacramento on occasion. Irregular or unpredictable hours are often required, including nights and weekends (but we do allow flexibility to adjust your schedule to compensate for work on nights and weekends).  Proof of eligibility to work in the United States. Ongoing access to a working registered and insured vehicle, valid driver’s license, and ability to drive throughout Los Angeles as needed for work.  Other skills/experience that would be helpful, though not required: Deep familiarity with Los Angeles and education politics Strong press relationships in LA Bilingual in Spanish with both oral and written fluency Compensation depends on experience and is highly competitive. Innovate offers very generous benefits including health and dental insurance, 20 days paid time off per year (increasing to 25 after 2 years of employment), two floating holidays, 14 paid fixed holidays per year (including office closure between Dec 24th - New Year’s Day), 1 day per year paid volunteering time off, and 5% employer contribution to 401k. Work Environment / Physical Demands The work environment characteristics and physical demands described here are representative of those an employee encounters while successfully performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work performed by the incumbent in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills. How to Apply Apply here Please submit your resume and cover letter, as well as 1-3 examples of your writing or multimedia work. Innovate Public Schools is an equal opportunity employer , and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

Innovate Public Schools is seeking an organized, energetic and experienced Office & Events Coordinator to plan and execute events, execute administrative duties, and fulfill office procedures in our Los Angeles office. The ideal candidate will be a tech-savvy, proactive, and meticulously organized problem solver and effective multi-tasker who is resourceful, takes initiative, can work autonomously, and demonstrates excellent follow through and a passion for event planning. The Los Angeles Office & Events Coordinator must be a team player with strong interpersonal skills and the ability to manage complex assignments. In addition to successful events coordination, the successful candidate must ensure smooth office function while fostering a positive office culture and supporting day-to-day operations in a fast-paced environment. About Innovate Public Schools Innovate Public Schools is a nonprofit organization focused on ensuring that ALL students, including low-income students and students of color, receive an excellent education. We’re building a movement of families, educators, and business and elected leaders who together will make this vision a reality. We build the capacity of parents and educators to innovate and act together to create world-class public schools, and we publish easy-to-understand school quality data and research that highlights both problems and solutions. Innovate Public Schools supports parents across the region to build powerful community organizations in their local communities that can successfully push for better schools and hold the system accountable to the needs of families and children. Innovate currently leads a network of grassroots community organizations led by passionate parent leaders from across Los Angeles and the Bay Area in Santa Clara, San Mateo and San Francisco counties. Job Responsibilities As Office & Events Coordinator in our Los Angeles office, your primary responsibility is to work closely with the Manager of Operations and Culture to: Ensure the smooth operation of the office, including monitoring and ordering office supplies,  and maintaining a productive working environment Provide general administrative support to Los Angeles-based staff Implement systems necessary to ensure effective day-to-day office operation and update and maintain office policies as necessary. Coordinate with the Manager, Talent & Technology  regarding all office equipment Provide general support to visitors Plan, design, and produce in-house events while managing project deliverables within time limits Proactively, in cooperation with internal stakeholders and program team leads, define event goals, objectives and execution plan.  Identify and secure venues that meet the needs of our events Manage all event logistics such as location amenities, catering, transportation, AV & equipment needs, event materials, entertainment, etc Manage key vendor and contractor relationships, such as building management, catering, event venues, translation / interpretation, childcare and other vendors/contractors Oversee and/or execute special projects as requested Your qualifications   2 years of successful relevant work experience as an office manager, administrative assistant, project coordinator, or event manager. Strong organizational and planning abilities; must be  well-o rganized, detail-oriented and able to work independently  Proficiency using typical office software (email tools, spreadsheets and databases), including Microsoft Office Suite and G-Suite Proven ability to efficiently multitask and prioritize work Passion for equity in education and creating more high-quality school options for working families Ability to work in a startup environment, requiring flexibility, self-motivation, self-directed problem-solving, collaborative work style, drive toward results, and enthusiasm. Strong written and verbal communication skills Demonstrated ability to receive and gather feedback. Willingness to contribute to a larger team in a dynamic, learning environment. A valid driver's license and reliable, insured vehicle (needed to fulfill job requirements) Proof of eligibility to work in the United States Discretion and confidentiality  Ability to work occasional evening meetings/events and some weekends Spanish-speaking preferred but not required   COMPENSATION   Compensation depends on experience and is highly competitive. Innovate Public Schools, through TriNet, offers a range of benefits for you, including 5% employer contribution to 401k and paid time off (PTO). You will accrue PTO at a rate of 0.076923 hours of PTO per hour worked. This is the equivalent of four weeks PTO if you were working 40 hours/week. After two years, this increases to 0.096154 hours of PTO per hour worked (the equivalent of five weeks if you were working 40 hours/week). Innovate also provides a reimbursement of up to $80 per month to compensate for your usage of a personal cell phone for work purposes. WORK ENVIRONMENT / PHYSICAL DEMANDS The work environment characteristics and physical demands described here are representative of those an employee encounters while successfully performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work performed by the person in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills.   How to Apply Apply here . Please submit your resume and a cover letter describing why your knowledge, skills, and background make you the best candidate for the position.  Innovate Public Schools is an equal opportunity employer , and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

About College Track College Track is a comprehensive college completion program that empowers students from underserved communities to graduate from college. From ninth grade through college graduation, our 10-year program removes the academic, financial, and social-emotional barriers that prevent low-income and first-generation students from earning their college degree. In 1997, we started with 25 students in East Palo Alto, and today, we have ten centers located in underserved communities across California, Colorado, Louisiana, and the D.C. Metro Area with more than 3,000 students on the path to upward social mobility. To learn more, please visit www.collegetrack.org Our Impact College Track students graduate from college at a rate that is more than double the national average for low-income and first-generation students. Five years out of college, our graduates are employed full-time, and over 85% report earnings greater than their parents. By helping our students maximize the value of their four-year college degree, which includes minimizing student loan debt, securing internships, and limiting the need to work while in college--we prepare them to succeed in the 21st century economy. Our Values At College Track, our values drive the way we do our work, and we look for individuals who share our passion. We blend an entrepreneurial spirit with our nonprofit roots, cultivating a dynamic culture where everyone's contributions are valued and encouraged. COMMITMENT: We have an unwavering belief in our students. PASSION: We are dedicated to changing our nation’s college completion story. JOY: We create environments rich with smiles and laughter. AUTHENTICITY: We believe relationships matter. EXCELLENCE: Our students deserve nothing but the best. Position Overview Reporting to the Director of Development, Los Angeles, the Director of Institutional Giving will execute and manage a robust institutional fundraising plan that supports significant growth and long-term sustainability in Los Angeles. This position will be responsible for creating a strong fundraising strategy targeting institutional philanthropy, corporations, government agencies and family foundations. The Director of Institutional Philanthropy, Los Angeles, will focus on foundation and corporation cultivation, stewardship, and solicitation, as well as researching new funding opportunities, and building an expanding portfolio of institutional funders. The position will also be responsible for multi-dimensional fundraising activities that include grants management, corporate involvement, and cultivation events. The position will be working in collaboration with a team of grant writers in the national development team and closely with the Director of Regional Partnerships – Los Angeles. The ideal candidate will be an entrepreneurial professional with a strong track record of fundraising success, exceptional writing skills, organizational leadership experience, a passion for the mission, and the ability to communicate College Track’s vision and impact to a diverse group of constituents. The Director of Institutional Giving’s responsibilities include: Institutional Funder Stewardships (75%): Develop and lead an effective institutional fundraising plan that ensures long term sustainability for existing and future sites in Los Angeles; work with Director of Development, Los Angeles to secure a diversified funding base Initiate, cultivate, manage, and steward relationships with current foundation and corporate funders and expand an existing portfolio of foundations and corporations in order to significantly increase revenue from institutional funders Grow and maintain active pipelines and manage communications with existing and potential institutional donors; maintain the highest levels of accountability and compliance standards for donors and funding sources Monitor and implement best practices and understand fundraising trends in order to advise on strategy Develop and manage a corporate giving strategy (in collaboration with the Director of Regional Partnerships – Los Angeles) that meets both fundraising and career readiness goals Raise at least $1.8M in FY20 and increase Los Angeles’ foundation portfolio by 10-20% annually Project Management (25%): Lead and execute excellently produced site visits for current and potential funders Manage all activities related to the ongoing day-to-day institutional fundraising efforts, including proposal, reports, and other deadlines; implementation of a funder relations and stewardship program; and management of development database Oversee the research and identification of new opportunities for institutional partnerships Lead program design process Collaborate with National Grant Writing team on funder proposals and reports Skills & Experience Required 5+ years of experience in nonprofit fundraising Exceptional writing skills, with a demonstrated track record of articulating program impact to a variety of audiences Excellent communication skills with demonstrable ability to speak persuasively, and listen attentively Proven ability to effectively develop and steward long-term relationships with institutional funders and individuals Superior relationship-building and interpersonal skills which enable rapport-building with internal and external stakeholders Demonstrated experience with sophisticated database management and/or significant Salesforce skills - leveraging Salesforce as a primary tool in managing communication and driving strategic and tactical planning Superior organizational and project management skills with strong attention to detail A constant learner who is interested in being a proactive, positive member of the team Strong organizational skills Ability to work both independently without close oversight, but also a team player who will productively engage with others at varying levels of seniority within and outside College Track Bachelor's degree or equivalent experience; Master’s degree preferred Compensation & Benefits College Track offers a competitive salary based on the organization’s compensation philosophy, which is grounded in market data. We also offer comprehensive health & welfare benefits and top of the market paid time off. To Apply Please upload a resume and cover letter with your application. We will only contact candidates chosen for further consideration. No phone inquiries please.   College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

About Citizens of the World Los Angeles   The mission of Citizens of the World Los Angeles (CWC LA) is to provide a socio-economically, culturally, and racially diverse community of students in Los Angeles with an intellectually challenging, experiential learning environment that develops each student's confidence, potential, and individual responsibility as citizens of the world. CWC LA schools develop students’ social and emotional skills to prepare them to become citizens of the world, and we promote academic rigor through a constructivist, project-based learning approach, to support and develop children’s natural intellectual curiosity.   CWC LA is currently expanding: over the next five years, we will more than double the number of students we serve. CWC LA currently serves nearly 2,000 students in three high-performing schools. Our schools include CWC Hollywood (TK-5thgrade), CWC Silver Lake (TK-8th grade) and CWC Mar Vista (TK-8th grade). We plan to open an additional school in the San Fernando Valley in the 2020-2021 school year.   CWC LA has a Regional Support Office (RSO) that supports all CWC LA schools. We work with our network partners at Citizens of the World Charter Schools (CWCS), linking the schools in Los Angeles to CWC schools in other parts of the country.   Our core values are embraced by the entire community: Excellence:  We demand lasting quality. Diversity:  We are better and stronger because of our differences. Authenticity:  We are our true selves in this work, and we are candid. Community:  We care deeply about people. We share and build partnerships. We celebrate, laugh, and seek joy, even in the tough times. Change:  We welcome the unknown, embracing the unexpected and new. We adapt to meet the ever-changing times. We find new ways.   Job Overview   CWC LA is seeking a dynamic individual with a broad skill set to assist the Executive Director in running the CWC LA region. The Executive Associate will be a key member of the CWC LA regional team. Overall responsibilities will include management of the Executive Director’s calendar and overall priorities, the basic operations of the regional support office, Board of Advisors management, and supporting key school-based initiatives. The Executive Associate will also help lead the region’s communications and branding work, support all members of the regional support team on a variety of their priorities, and work frequently with all CWC LA stakeholders. This role has enormous potential for impact for a creative and entrepreneurial problem solver who is passionate about serving students and the central tenets of the CWC LA mission. The Executive Associate will report to the Executive Director. Responsibilities Support for Executive Director Manage Executive Director’s calendar by scheduling meetings, inputting appointments, and organizing the Executive Director’s time. Prepare and organize documents to assist the Executive Director in managing the CWC LA region. Examples include preparing expense reimbursements, developing work plans for key projects and filing documents. Manage communications and branding efforts from the Regional Support Office, including drafting communications from the Executive Director, managing email distribution system and managing the regional website. Work collaboratively with all CWC LA Principals, school site staff, parents, students, LAUSD, and other partners. Respond to requests in the absence of the Executive Director and direct requests to the appropriate party, when appropriate.   Regional Support Office Management Manage the basic day-to-day operations of the regional support office. Examples include ordering supplies, managing vendors, ensuring the office environment reflects the values of the organization and managing files and our document management system. Manage the physical expansion of the Regional Support Office to accommodate growth in the team. Represent the core values of CWC LA to individuals contacting the Regional Support Office. Manage credit card recapitulations for Regional Support Office team members, and support RSO team members with expense reports. Manage deposits of any cash or checks received at the Regional Support Office office. Serve as the first point of contact for visitors and phone calls, and provide general information about the organization and direct calls to the appropriate person on staff. Serve as point person for office equipment and technology including coordination of on-site troubleshooting for copy machines, printers, telephones, fax, Internet, etc. Board Member Management Manage the logistics of CWC LA Board meetings. Examples include drafting materials and minutes, communicating with Board members and setting up the room space. Support all CWC LA Board committees in completing their work in a timely manner. Manage all communications with CWC LA Board members. Ensure compliance of governing Board operations per the Brown Act, and work closely with schools to post Board meeting materials at school sites.   Other Critical Priorities Support select initiatives across the CWC LA team on an as-needed basis. Examples include supporting the logistics of school-based events, translating materials for distribution to families, drafting grant materials and supporting fundraising events, supporting the management of CWC LA-sponsored events and posting job vacancies on external websites. Perform research on key issues for the CWC LA team on critical topics. Prepare responses to external requests for information from CWC LA, including Public Records Act requests. Serve as point person for office equipment and technology including coordination of on-site troubleshooting for copy machines, printers, telephones, fax, Internet, etc. Qualifications Associate’s degree (Bachelor’s degree preferred) Experience working in a fast paced educational non-profit environment or other professional setting. Teaching experience a plus. Highly driven to surpass objectives and take initiative when completing tasks. Ease at managing competing demands and determining priorities independently. Outstanding organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to work collaboratively with a diverse group of stakeholders, and enthusiasm for building a strong team. Adaptable when faced with shifting priorities. Ability to work under pressure and perform tasks with limited direction. Strong belief in the CWC LA mission. Humility and self-reflection as a life-long learner. Strong computer and technology skills, including proficiency with Excel, Word, PowerPoint, and Google docs. Bilingual in Spanish and/or Korean (strongly preferred, but not required) Valid driver’s license and dependable transportation as travel between school sites in Los Angeles will be required

About Citizens of the World Los Angeles The mission of Citizens of the World Los Angeles (CWC LA) is to provide a socio-economically, culturally, and racially diverse community of students in Los Angeles with an intellectually challenging, experiential learning environment that develops each student's confidence, potential, and individual responsibility as citizens of the world. CWC LA schools develop students’ social and emotional skills to prepare them to become citizens of the world, and we promote academic rigor through a constructivist, project-based learning approach, to support and develop children’s natural intellectual curiosity. CWC LA enrolls a diverse student body that reflects the abundant diversity of the communities served by our schools.   CWC LA is currently expanding; over the next five years, we will more than double the number of students we serve. CWC LA currently serves nearly 2,000 students in three high-performing schools. Our schools include CWC Hollywood (TK-5thgrade), CWC Silver Lake (TK-8th grade) and CWC Mar Vista (TK-8th grade). We plan to open an additional school in the San Fernando Valley in the 2020-2021 school year.   CWC LA has a Regional Support Office (RSO) that supports all CWC LA schools. We work with our network partners at Citizens of the World Charter Schools (CWCS), linking the schools in Los Angeles to CWC schools in other parts of the country.   Our core values are embraced by the entire community: Excellence:  We demand lasting quality. Diversity:  We are better and stronger because of our differences. Authenticity:  We are our true selves in this work, and we are candid. Community:  We care deeply about people. We share and build partnerships. We celebrate, laugh, and seek joy, even in the tough times. Change:  We welcome the unknown, embracing the unexpected and new. We adapt to meet the ever-changing times. We find new ways.   Director of Student Outeach and Enrollment Position Overview The Director of Student Outreach & Enrollment is a forward-thinking and dynamic change agent who is responsible for the development and implementation of the vision, goals, and strategy for CWC LA’s student enrollment initiatives, ensuring that a diverse student body is enrolled at each school. This new position will play a critical role in designing and implementing a multi-year student outreach and enrollment plan that aligns with CWC LA’s mission and growth strategy. This role will partner closely with the Executive Director, Chief Operating/Financial Officer, Chief Schools Officer and principals to ensure a comprehensive, coherent regional strategy, including but not limited to, planning, community outreach, marketing and data management. They will work with all levels at CWC LA’s regional office and at our schools, as well as with families, students, community-based partners and external stakeholders.   The primary role of the Director of Student Outreach & Enrollment is to ensure that all CWC LA schools are fully enrolled with the students we strive to serve so that CWC LA is living its mission and expanding its impact. An exemplary leader will accomplish this by providing outstanding project management and cross-functional team support, analyzing trends and leveraging data to drive enrollment decision‐making, sharing best practices and developing strong marketing materials and messages for students and families. Additionally, they will train and coach school and regional team members on effective recruitment and enrollment strategies and tactics. This role reports directly to the Executive Director and manages four school-based community coordinators in addition to a team of seasonal canvassers and part-time volunteers. This team is expected to grow over time, commensurate with the growth of the CWC LA region. Responsibilities Student Outreach and Enrollment Strategy Partner with the Executive Director, COO/CFO and principals to develop CWC LA’s goals around student outreach, enrollment and diversity of student demographics; identify and implement strategies, initiatives, and partnerships to fulfill those goals; monitor overall progress of student outreach and enrollment work Develop and oversee the execution of year-long student outreach and enrollment strategy, including new student recruitment, returning student re-enrollment, and the successful matriculation of current CWC LA elementary school students to CWC LA middle schools Develop a robust family referral program that best utilizes current CWC LA families to generate word of mouth and interest within the communities that CWC LA serves Design and launch a regional canvassing team to support schools with on-the-ground recruitment efforts Track metrics, analyze historical and current trends, and evaluate the progress of student applications and conversion rates; develop data‐driven enrollment forecasts and projections and generate action plans as needed to ensure student outreach and enrollment goals are met Ensure all CWC LA policies and procedures comply with federal and state regulations and are designed to contribute to a diverse student population that reflects the communities in which our schools are located Project Management & Stakeholder Management Build professional capacity at school sites to develop and implement data-driven student outreach and enrollment plans; manage, train and coach school-based community coordinators; coach Principals on their strategies for marketing their schools Strengthen CWC LA’s brand awareness across Los Angeles; create individualized marketing collateral for schools; develop online/offline campaign strategies for attracting new families Act as the systems manager of CWC LA’s enrollment system (SchoolMint); partner with the Data & Compliance team to ensure synchronization with student information system (Illuminate) Train school‐based operations teams on the application, lottery and enrollment cycle, and assist with lottery execution and preparation at schools Support early recruitment and enrollment work, including collection of Proposition 39 intent to enroll/re-enroll forms (e.g., process used to secure temporary district facilities for our schools) Develop best practices that can be shared among the CWC LA region Support special projects and other tasks as instructed by the Executive Director Qualifications Bachelor’s degree required; Graduate degree preferred 5+ years of student recruiting, community organizing, marketing, sales, education and/or project management experience, particularly in Los Angeles communities Demonstrated cultural competency and understanding of urban school environments; ability to link impact of student diversity initiatives to student outcomes Leadership experience with change management and talent management, with experience in designing, organizing and facilitating professional development for adult learners Exceptional project management skills with strong attention to detail and ability to efficiently and simultaneously manage multiple projects to completion Demonstrated ability to motivate, inspire and build strong working and mentoring relationships with a variety of stakeholders Exceptional critical thinking and analytical skills, including the ability to utilize quantitative and qualitative analysis to support decision making Strong computer and technology skills; proficiency in Microsoft Word and Excel, familiarity with Google docs, and interest in and ability to learn new platforms Comfort with ambiguity and working in a fast-paced, entrepreneurial environment Demonstrated initiative, leadership, and tenacity A demonstrated passion for improving K-12 public education Bilingual in Spanish and/or Korean strongly preferred but not required Valid driver's license and dependable transportation, as travel between school sites in Los Angeles will be required

The Development Operations Coordinator is responsible for the operational functions of the Development Department. This person has excellent project and peer management skills; has strong organizational, customer service, and communication skills; and has the ability to work independently as well as on a team. This person will create, maintain, implement and/or support development systems that will enable the entire Development team to perform with greater efficiency and accountability. Specifically, the Development Operations Coordinator will support fundraising efforts through: facilitating the maintenance and use of the centralized donor database; ensuring timely donor thanking and gift processing; supporting research efforts; and playing a key role in revenue management and planning. Responsibilities As a member of the Development team, the Development Operations Coordinator will: Provide meeting support, analysis reports, and maintain general departmental operations, including: Coordinate regular development department meetings, including preparation of the agenda, tracker, calendar, etc. Assist fundraisers in preparing for monthly pipeline meetings, including updated revenue figures, and pipeline reports. Create progress and analysis reports to assist the Managing Director of Development in assessing the revenue plan. Maintain processes, resources, and templates for the development team, website, and other mediums. Event support for City Year tentpole events, ranging from managing guest lists to preparing speakers and day of event oversight. Coordinate customer relationship management processes, including: Verbal commitments: Assist fundraisers in creating pledge agreement letters and sending to donors; send invoices and pledge reminders as necessary. Gifts: Send gift acknowledgement letters, document in donor database, and complete gift transmittal form within 48 hours of receipt. Follow-up with City Year Headquarters to ensure proper entry of all gift data as necessary.   Manage and maintain the donor database: Ensure team use of database and provide ongoing training to the team so that they can actively utilize and benefit from the database. Maintain data integrity and accurate constituent records with sufficient data to ensure data exports for events, mailings, and other needs. Conduct weekly audit of fundraising progress reports to ensure they are up to date and all revenue is accounted for. Research key prospects or request research from City Year Headquarters team. Document meetings and actions in donor database.    Qualifications: 1-2 years relevant experience, fundraising, sales, or marketing preferred. Experience with a donor database preferred, such as Raiser’s Edge or Salesforce. Strong computer skills, especially in Microsoft Excel and PowerPoint. Ability to work periodic scheduled evenings and weekends. High energy, positive “can-do” attitude, flexibility, teamwork, attention to detail, and high degree of initiative. Demonstrated ability to develop and manage complex relationships across various levels and functional areas. Demonstrated deep commitment to City Year's mission, core values, and our commitment to diversity and inclusiveness City Year/AmeriCorps experience a plus   Additional Qualities Needed: In order to succeed in this role, an applicant must have the following competencies: Relationship Management: Able to cross manage their peers and supervisors against internal project deadlines and initiatives. Balance their own projects against the needs of others.  Able to work independently as well as on a team.  Understand urgent versus important Executes to Results : Strong ability to create and execute against work plans. History of meeting goals and achieving benchmarks and holding self and others accountable. Trouble-shoot and work well with others. Ability to manage a high volume of donor transactions and be productive in a fast-paced multitasked environment. Committed to process and efficiency.  Must be very detail-oriented. Communication: Demonstrated ability to communicate clearly and effectively, both verbally and written. Good listener, empathetic team player, and flexible. Desire to learn: City Year has a unique service model and organizational culture. Successful applicants will have strong experience and a proven track record of success in the above areas but must also be willing and eager to continue to learn. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.