TrulyHired
Boston, MA
Job Description REPORTS TO: Director of BPS Helpline GENERAL DESCRIPTION: Founded in 1647, Boston Public Schools (BPS) is the oldest public school district in the country. With approximately 49,000 students from over 114 different countries, more than 10,000 employees, and an annual budget of $1.2 billion, BPS is the largest school district in Massachusetts and is one of the most diverse as well. BPS has been recognized as one of the top urban school districts in the United Students and was recently awarded the Broad Prize for Urban Education as the most improved urban school district in the nation. Customer service is an important priority for the BPS. As such, the District has launched the BPS Helpline, a centralized information and complaint resolution system designed to provide our constituents - parents, students, community members and more - with a singular point of contact to ensure a more efficient, coherent, and equitable communication system. The BPS Helpline...

