TrulyHired
Charlotte, NC
Job Description General Definition of Work The technology support specialist II, under general supervision, performs moderately complex work with minimal decision-making discretion related to providing level II technical support and expertise to administrative and instructional technology devices, operating systems, software applications, classroom presentation systems, wired and wireless network equipment, and VOIP equipment. This position will address technology issues that cannot be resolved by the school-based technology contact or the IS&S helpdesk. Employee performs both school-based and district-level work to carry out Board of Education policies under the direction of the Director of Technology Support. The technology support specialist position is distinguished from the Technology Technician I by its emphasis on building-level support and more specialized knowledge of computer hardware, software, and computer networks. Essential Functions Adhere to all...

