6 customer success manager jobs found

Job Description Reports To : Executive Director of Leadership Development Overview As the birthplace of public education in the United States, the Boston Public Schools is committed to partnering with families to transform the lives of all children through exemplary teaching and leadership. Among other indicators, graduation rates, NAEP scores and student re-engagement and access to arts have increased greatly over the last years. Boston Public Schools is committed to the achievement and well being of each of our scholars and believe that strong leadership teams are a key lever in school success. The Office of Leadership Development team is committed to driving proactive recruitment and strategic pipeline cultivation for all school administrator roles. This is critical, high-stakes work, as the success of every BPS school and the achievement of our scholars directly depend on high-quality, diverse, and instructionally-focused leadership teams. The Coordinator operates as...

Job Description GENERAL SUMMARY The Donor Systems Manager, reporting directly to the Director of Advancement Services, will provide oversight to all donor information systems for the Thayer Academy Advancement and Engagement office, a fast-paced, deadline-driven environment. Responsible for all gift processing, acknowledgments, reporting, and analysis of data, as well as managing data import, data entry, data extraction, data integrity, and other related activities. The Donor Systems Manager will work closely with the Thayer Academy Business Office, the Registrar, and the Information Technology team to ensure the proper flow of information across the Thayer Academy campus. PRINCIPAL DUTIES AND RESPONSIBILITIES: Gift Processing Manages the processing of gifts and pledges into the donor database, including employee payroll withdrawal, in-kind donations, event registrations, tributes, and all online giving; ensuring accuracy, integrity, and confidentiality. Analyzes...

Job Description Payroll Manager, Salem Public Schools, Salem MA [SY 2026-2027] Position: Payroll Manager Department: School Business Office Reports to: Assistant Superintendent of Finance & Operations Affiliation: Non-union Salary range: $80,000 - $90,000 Supervises: Payroll Assistant Work Day/Year: 12-month employee, 40-hours per week About Salem Public Schools , where belonging leads to opportunity. Salem is a small, diverse city with a proud maritime and immigrant history. Salem Public Schools is an urban public school district enrolling nearly 4,000 students across our 10 schools. Our vision is to ensure that all students will be locally engaged, globally connected, and fully prepared to thrive in a diverse and changing world. We hold dear our core values of belonging, equity, and opportunity in everything we do. Over the next three years (2023-2026), we are committed to the work outlined by the four core priorities in our strategic...

Job Description REPORTS TO: Director of BPS Helpline GENERAL DESCRIPTION: Founded in 1647, Boston Public Schools (BPS) is the oldest public school district in the country. With approximately 49,000 students from over 114 different countries, more than 10,000 employees, and an annual budget of $1.2 billion, BPS is the largest school district in Massachusetts and is one of the most diverse as well. BPS has been recognized as one of the top urban school districts in the United Students and was recently awarded the Broad Prize for Urban Education as the most improved urban school district in the nation. Customer service is an important priority for the BPS. As such, the District has launched the BPS Helpline, a centralized information and complaint resolution system designed to provide our constituents - parents, students, community members and more - with a singular point of contact to ensure a more efficient, coherent, and equitable communication system. The BPS Helpline...

Job Description REPORTS TO: Director of BPS Helpline GENERAL DESCRIPTION: Founded in 1647, Boston Public Schools (BPS) is the oldest public school district in the country. With approximately 49,000 students from over 114 different countries, more than 10,000 employees, and an annual budget of $1.2 billion, BPS is the largest school district in Massachusetts and is one of the most diverse as well. BPS has been recognized as one of the top urban school districts in the United Students and was recently awarded the Broad Prize for Urban Education as the most improved urban school district in the nation. Customer service is an important priority for the BPS. As such, the District has launched the BPS Helpline, a centralized information and complaint resolution system designed to provide our constituents - parents, students, community members and more - with a singular point of contact to ensure a more efficient, coherent, and equitable communication system. The BPS Helpline...

Job Description Position Overview Boston Public Schools (BPS) is the largest school district in Massachusetts, serving approximately 50,000 students with a $1.2 billion budget. The Office of Facilities Management (OFM) is one of the largest departments within the district, managing a $90 million annual budget (approximately 10% of total spending). The department is responsible for maintaining 125 school facilities across 11 million square feet, ensuring the safety and functionality of educational spaces. Additionally, OFM is involved in the district's Long-Term Facilities Plan, focusing on strategic capital upgrades and improvements across the district. The Executive Director of Facilities Management will provide overall leadership for the planning, implementation, and management of facilities maintenance, operations, planning, engineering, minor and major projects. The Executive Director will report directly to the Chief of Operations and will play a critical role in...