TrulyHired
Remote (United States)
Manager, Assessment Services (Remote, US) Full Description Why You'll Love This Role: The Assessment Services team at Newsela works with strategic and key accounts supporting customer assessment needs end to end. The Manager, Assessment Services is a hands-on leadership role where you will lead and coach the Assessment Services team. You'll partner closely with Customer Service, Sales, Product, Marketing and other functional teams as needed. You'll be the connective tissue that turns assessment expertise into real customer value. What You'll Be Doing: Lead implementation & onboarding. Own how Newsela's assessment products get stood up for customers, including onboarding, configuration and go-live support for strategic and key accounts. Deliver ongoing advisory & support. Build a team and a playbook that deepens the assessment relationship between Newsela and key accounts. This may include score interpretation, additional assessment needs, data...

