TrulyHired
Los Angeles, CA
Senior CX Instructional Designer Full Description Senior CX Instructional Designer Los Angeles, California, United States About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role The primary focus of this role is to craft clear, compelling narratives and training materials for the CX teams that synthesize hands-on tools adoption and customer journey maps into learning excellence. You will also own the strategy, creation, maintenance, and iteration of our CX onboarding and broader learning programs, as well as the content structure and...
