3 director of student services jobs found in Remote

Regional Customer Success Manager Full Description Remote Full time California, United States Description Who We Are Open Up Resources (OUR) is a non-profit publisher in pursuit of delivering the highest quality learning experiences for all students by providing educators best in class, research-based PreK-12 curricula and professional learning so they may support every student's academic success and create in-class experiences that celebrate, honor, and empower all students. The Role The Regional Customer Success Manager is responsible for working with district and instructional leadership teams in building relationships, understanding district implementations and successes/challenges, with the intent to retain and grow their business while providing exceptional customer service. You will promote, present, and secure district renewals and expansions of our offerings, along with the related professional development and support services. We are seeking education...

Customer Success Manager Full Description Customer Success Manager tl;dr ReadTheory, a bootstrapped EdTech company used by more than 20 million students, is hiring a Customer Success Manager to run onboarding and ongoing success for our K-12 school customers while mentoring our customer support rep and covering some chat/email time. Why is this a great position? ReadTheory has been used by more than 20 million students, growing primarily through teacher word of mouth. You will shape how schools experience ReadTheory Premium from first login to renewal. You will build playbooks, coach a support teammate, and work directly with the founders to improve literacy outcomes at scale. Whom are we looking for? A hands-on leader who can guide schools to success and keep service levels high. You write clearly, present confidently, and build simple processes. You are tech savvy, proactive, and comfortable partnering with Sales and Product. Prior K-12 experience is a plus....

Senior Customer Success Manager - Mid-Market, TX Full Description WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at and connect with our passionate community on our . As a Senior Customer Success Manager, Mid-Market - Texas , you will lead critical partnerships across midsized school districts in the state to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a Texas market expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts within the unique Texas educational landscape. You will oversee complex onboarding and renewal processes, coach teachers...