2 director operations support assets jobs found in Remote

Regional VP, Customer Success (South) Full Description Overview JOB TITLE : RVP, Customer Experience, Intervention and Supplemental Build the Future Could your creative thinking build the future of customer success? The Regional Vice President (RVP), Customer Success is a senior leadership role, responsible for driving customer retention, expansion, and overall customer value realization across a defined customer portfolio. The RVP of Customer Success serves as a strategic leader, aligning customer success strategy with broader company goals, revenue growth objectives, and product innovation. This role partners closely with Sales, Product, Marketing, and Professional Services to deliver seamless customer experience and maximize lifetime value. How can you make an impact? We are looking for someone with new ideas who connects with people in innovative ways. This role will lead a high-performing Customer Success organization within a SaaS environment, ensuring...

Bilingual Customer Success Manager/School Experience Manager Full Description Bilingual Customer Success Manager/School Experience Manager Client Experience - Jersey City, New Jersey (Remote) Join our growing Customer Success Team and support one of our largest partners. We are looking for an entry-level, bilingual (English/Spanish) Customer Success Manager (CSM)/ School Experience Manager (SEM) with significant K-12 instructor and leadership experience. You'll own some of our largest and most complex client relationships: an international school group with significant scale and a multi-product footprint across the Faria product suite. This is an enterprise client experience role: you'll manage executive relationships, navigate multiple stakeholders across the group, and operate at both the HQ and individual school levels simultaneously. You'll be the single point of accountability for the group you own, coordinating Sales, Support, Product, and Implementation to...