TrulyHired
Remote (United States)
Team Manager, Customer Success Full Description Team Manager, Customer Success USA Job: Customer Success Schedule: FULL_TIME Req ID: 24968 The Team Manager, Customer Success role leads a team responsible for the successful onboarding, implementation, and ongoing partnership of Pearson's PALS (Performance Assessment for Learning Suite) solutions across K-12 district customers. This role ensures districts achieve strong adoption and measurable impact from their investment, driving retention, customer satisfaction, and long-term growth. The Team Manager serves as a key connector across Sales, Product, and Customer Support to deliver a seamless post-sale experience. Key Responsibilities: Team Leadership & Development Lead, coach, and develop a team of District Partner Success professionals Set clear performance expectations aligned to retention, adoption, and customer outcomes Foster a culture of accountability, collaboration, and continuous improvement...

