11 account executive jobs found

Customer Success Manager Full Description Customer Success Manager Location: Remote Who We Are: At Progress Learning, our mission is to help all K-12 students across the country master state standards by empowering educators with personalized teaching tools and support. When we hire, we look for more than skill sets. We look for people who share our passion for education, who care about teachers, and who believe every student can succeed. What We Are Looking For: We are seeking a relationship-driven Customer Success Manager (CSM) who is passionate about supporting schools and districts and helping educators achieve meaningful results. This full-time, remote role guides customers through the entire lifecycle, from onboarding through renewal, ensuring they successfully implement Progress Learning and realize continued value from the platform. The ideal candidate understands the K-12 education environment, communicates confidently with educators and school leaders,...

Director, Customer Success Full Description At Instructure , we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: We are seeking a Director of Customer Success to lead our NORAM K12 Customer Success team. You'll lead a team of Managers, as well as their Customer Success Managers and Customer Success Associates, to ensure the success of our entire NORAM K12 customer base. This is a highly visible role that partners daily with Sales, Renewals, Marketing, Services, Support, and Product, represents NORAM K12 in global Customer Success strategy, and builds executive relationships with key schools, districts, and states. Youll...

Customer Success Manager (California) Full Description Customer Success Manager (California) California Customer Success 1 month ago Remote Full-time Who We Are Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level processes have the greatest impact on student outputs and outcomes. However, today many school districts across the country remain stuck with fragmented, inefficient processes that lack cohesion. It only takes a single process to fail to lead to funding, staffing, and financial risk. At large, this may lead to budget overruns, compliance risks, and service disruptions to students and teachers. Our platform enables educators and administrators to orchestrate their processes to run more efficient, transparent, and compliant school districts, so they can focus on what matters most: students. Location Remote. Candidates must...

Customer Success Manager (Texas) Full Description Customer Success Manager (Texas) Texas Customer Success 5 months ago Remote Full-time Who We Are Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level processes have the greatest impact on student outputs and outcomes. However, today many school districts across the country remain stuck with fragmented, inefficient processes that lack cohesion. It only takes a single process to fail to lead to funding, staffing, and financial risk. At large, this may lead to budget overruns, compliance risks, and service disruptions to students and teachers. Our platform enables educators and administrators to orchestrate their processes to run more efficient, transparent, and compliant school districts, so they can focus on what matters most: students. Location Remote. Candidates must be located in...

Customer Success Manager Full Description In this role, you will champion communication and collaboration with all internal Account Team members to monitor and support the renewal, expansion and overall success of our enterprise customer accounts by monitoring key account health needs. What is this role about? McGraw Hill is seeking a driven Customer Success Manager (CSM) for the K-12 division to manage and grow a portfolio of educational clients, with a strong emphasis on renewals and retention. This role is ideal for someone who brings a sales-oriented mindset to customer success, balancing relationship management with proactive revenue generation. The Customer Success Manager will act as both a trusted advisor and a strategic revenue owner, ensuring customers realize ongoing value while driving high renewal rates and account growth. This is a remote position with up to 50% of travel time required. Candidates must reside in and be authorized to work for any employer in...

Customer Success Manager Full Description Overview: About PowerSchool At PowerSchool, we power education for students around the world. As the global leader in cloud-based K-12 software, we support the full education ecosystemfrom the central office to the classroom to the home. Joining PowerSchool means being part of a mission-driven team that is transforming K-12 education by helping schools operate more effectively and deliver better outcomes for educators, students, and families. Team Overview Our Success team ensures our partners in educational technology achieve their desired outcomes, serving as champions of our customers' needs. Through collaboration, strong relationships, and advocacy, the Success team positively impacts customer retention through proactive engagement and delivering excellence to our customers. Responsibilities: Description  The Customer Success Manager is an expert in uncovering customer needs, risks, and opportunities through structured...

Bilingual Customer Success Manager/School Experience Manager Full Description Bilingual Customer Success Manager/School Experience Manager Client Experience - Jersey City, New Jersey (Remote) Join our growing Customer Success Team and support one of our largest partners. We are looking for an entry-level, bilingual (English/Spanish) Customer Success Manager (CSM)/ School Experience Manager (SEM) with significant K-12 instructor and leadership experience. You'll own some of our largest and most complex client relationships: an international school group with significant scale and a multi-product footprint across the Faria product suite. This is an enterprise client experience role: you'll manage executive relationships, navigate multiple stakeholders across the group, and operate at both the HQ and individual school levels simultaneously. You'll be the single point of accountability for the group you own, coordinating Sales, Support, Product, and Implementation to...

Customer Success Manager, SMB / Scale Team Full Description The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers. We are looking for team members to support our smaller school districts across the country. This will involve high levels of using data to drive strategy, project management and organization. Your Responsibilities will include... Work in a collaborative team to meet engagement, usage, and renewal targets for your portfolio of districts. Assess usage, engagement, and outcome data to determine health and action needed at each of your districts. Build and maintain director and executive level relationships at each of your districts. Facilitate renewal process (quote, verbal approval, signature) for your districts. Provide well-structured customer feedback to our Product Team, collected during the various customer...

Director, Scaled Customer Success (Remote, US) Full Description We are looking for a Director, Scaled Customer Success to join our Customer Success team. Reporting to the VP, Customer Success, you will be responsible for defining and leading the strategy, execution, and performance of Newselas scaled customer segments, including SMB and Schools. You will lead frontline managers, design and optimize our scaled coverage model, and ensure our teams are delivering strong customer outcomes across adoption, retention, renewal readiness, and long-term account health. This is a pivotal people leadership role responsible for leading frontline managers whose teams manage a large volume of accounts. You will own core revenue and retention targets (NRR, GRR), driving growth not just through successful renewals, but by establishing a proactive culture of whitespace penetration, upsell, and account expansion. You will build a scalable, data-driven coverage model that pairs digital engagement...

Customer Success Manager - Mid Market & Enterprise - Southeast Full Description What We Do At GoGuardian, were helping build a future where all learners are ready and inspired to solve the worlds greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What Its Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive...

K-12 Edtech Customer Success Manager Full Description K-12 Edtech Customer Success Manager orlando, FL - Remote (any location) Contract $32 / hour K-12 Edtech Customer Success Manager K-12 Edtech Customer Success Manager - contract with possible conversion to FTE Job Type: Contract, W-2 Employee - Two openings available, both with potential to transition to full-time employment: Full-time, 40 hours/week, Monday-Friday, 8:00 AM-5:00 PM ETPart-time, 20 hours/week during business hours (8:00 AM-5:00 PM ET) Location: Florida (Remote) - Must reside in the state of Florida; candidates within driving distance of Orlando, FL preferred About the Role: Framework's customer, a K-12 EdTech company specializing in AI-powered state assessment preparation and adaptive learning tools for schools and districts nationwide, is seeking proactive Customer Success Managers to drive customer retention and nurture account growth. You will own the post-sale relationship,...