17 account manager jobs found

Overview of the Role As a Digital Customer Success Manager , you will manage a large portfolio of school districts through scalable, digital-first engagement. This is a high-impact role focused on executing one-to-many lifecycle programs that drive adoption, retention, and expansion across Securly products. You will operate in a structured, programmatic environment using automated journeys, engagement triggers, and cohort-based strategies to support customers at scale. You will partner closely with Customer Success Operations, Support, Implementation, and GTM teams to ensure risks are identified early, patterns are surfaced, and digital programs continuously improve. Success in this role comes from combining strong execution, systems thinking, and a deep understanding of how educators derive value from Securly productsâ€"without relying on high-touch engagement. Location: 100% Remote Reports to: Director of Customer Success Segment: High-Volume Digital Cohort (lower...

Overview of the Role As a Digital Customer Success Manager , you will manage a large portfolio of school districts through scalable, digital-first engagement. This is a high-impact role focused on executing one-to-many lifecycle programs that drive adoption, retention, and expansion across Securly products. You will operate in a structured, programmatic environment using automated journeys, engagement triggers, and cohort-based strategies to support customers at scale. You will partner closely with Customer Success Operations, Support, Implementation, and GTM teams to ensure risks are identified early, patterns are surfaced, and digital programs continuously improve. Success in this role comes from combining strong execution, systems thinking, and a deep understanding of how educators derive value from Securly productsâ€"without relying on high-touch engagement. Location: 100% Remote Reports to: Director of Customer Success Segment: High-Volume Digital Cohort (lower...

A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: Amplify is seeking a strategic and empathetic leader to join our team as the Director of Customer Success on the Customer Success and Development team for the Inside and Small Accounts team. In this pivotal leadership role, you will report directly to the Regional VP of Customer Success and...

A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description: Amplify is seeking a strategic and empathetic leader to join our team as the Director of Customer Success on the Customer Success and Development team. In this pivotal leadership role, you will report directly to the Regional VP of Customer Success and Development and assume responsibility for a...

Customer Success Manager At Pearson, we are committed to a world that is always learning and to the people who make that possible. From foundational learning through career advancement, we help learners build the skills and confidence they need to thrive in a rapidly changing economy. We are reimagining how education and workforce readiness come togetherâ€"creating innovative solutions that help institutions expand access, improve outcomes, and better serve learners across every stage of life. As a part of our Career Ready portfolio of products, Certiport helps learners gain knowledge and develop skills necessary to achieve academic and professional success.Through learning materials and industry-recognized certification exams, Certiport is the market leader in preparing learners with demonstrable skills that are in high demand in the workplace. About the Role We are seeking a proactive and empathetic Customer Success Manager (CSM), Certiport to ensure the success of...

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Role Description: As a Senior Customer Success Manager, FL , you will lead high-level strategic partnerships across major Florida school districts to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a regional expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts. You will oversee complex onboarding and renewal processes, coach teachers and administrators through change, and design interventions that boost adoption....

About Us: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction. Through interactive lessons, digital portfolios, and two-way communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning. Our Mission: Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. Your Team: CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. You’ll also collaborate cross functionally with our sales, support, product and engineering, content and finance teams on escalating issues, discovering trends, and more. Your Role: An...

Location: Remote. Candidates must be located in CA, AZ, TX, or in/near Phoenix, Denver, Seattle, Portland, or Las Vegas, with 30-40 percent travel. Who We Are Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level processes have the greatest impact on student outputs and outcomes. However, today many school districts across the country remain stuck with fragmented, inefficient processes that lack cohesion. It only takes a single process to fail to lead to funding, staffing, and financial risk. At large, this may lead to budget overruns, compliance risks, and service disruptions to students and teachers. Our platform enables educators and administrators to orchestrate their processes to run more efficient, transparent, and compliant school districtsâ€"so they can focus on what matters most: students. We partner with educators and...

About Us: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction. Through interactive lessons, digital portfolios, and two-way communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning. Our Mission: Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. Your Role: We are seeking a strategic, data-driven Manager of Customer Success to lead our Digital (scaled) segment. This leader will manage a team of five, including Customer Success Managers and Team Leads, supporting single-school customers across the U.S. and international markets. This role...

The SchooLinks Customer Success Team is continuing to grow as we expand our partnerships with established districts nationwide. We are seeking passionate, customer-centric team members to manage and grow relationships with our large, complex district partners. This role focuses on driving product adoption, expanding usage across departments and schools, strengthening executive relationships, and securing renewals. The ideal candidate is strategic, data-driven, and energized by helping districts maximize the value of their SchooLinks partnership. Your Responsibilities will include... Own success metrics for a portfolio of established Mid-Market and Enterprise districts. Lead district professional development training sessions ensuring engagement and quality delivery. Drive increased product adoption and depth of usage across schools, departments, and user groups. Analyze district-level usage, engagement, and outcome data to assess account health and identify expansion...

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . The Customer Success Enablement Manager is responsible for elevating the effectiveness of the Customer Success organization by enabling consistent, confident execution across the customer lifecycle. This role designs and delivers scalable enablement programs that help CSMs drive customer adoption, value realization, retention, and expansion. Reporting to Revenue Enablement, this role partners closely with Customer Success leaders to ensure post-sale teams are aligned, prepared, and effective. Responsibilities In this role, you will be responsible for driving towards the following outcomes:...

Location: Remote located with ability to travel 25% of the time. Who We Are Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level processes have the greatest impact on student outputs and outcomes. However, today many school districts across the country remain stuck with fragmented, inefficient processes that lack cohesion. It only takes a single process to fail to lead to funding, staffing, and financial risk. At large, this may lead to budget overruns, compliance risks, and service disruptions to students and teachers. Our platform enables educators and administrators to orchestrate their processes to run more efficient, transparent, and compliant school districtsâ€"so they can focus on what matters most: students. We partner with educators and administrators to drive sustainable change across their organizations. As we scale, we're...

CSM, Renewals General & Administrative Remote (United States) ParentSquare is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. We are not just creating a product; we are creating empowered educators and engaged parents to improve the...

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It’s Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and...

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It’s Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and...

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Role Description As a Digital Customer Success Manager, you will own a large portfolio of small schools and districts. Your job is to drive results. You will ensure partners not only adopt MagicSchool, but use it regularly, deeply, and with measurable impact. You are the connector between our platform and real classrooms. You’ll onboard school leaders and educators, coach them through behavior change, and identify growth opportunities that drive retention and expansion. Your success is measured in real outcomes: adoption, renewal, impact, and revenue. You will be expected to own your portfolio...

Customer Success Manager CA, US - Remote (within location) Full-Time Job Openings Customer Success Manager Location: Remote; Located in CA with ability to travel 30-40% of the time. Who We Are Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level processes have the greatest impact on student outputs and outcomes. However, today many school districts across the country remain stuck with fragmented, inefficient processes that lack cohesion. It only takes a single process to fail to lead to funding, staffing, and financial risk. At large, this may lead to budget overruns, compliance risks, and service disruptions to students and teachers. Our platform enables educators and administrators to orchestrate their processes to run more efficient, transparent, and compliant school districts-so they can focus on what matters most: students....