4 cortez jobs found

Customer Success Manager Full Description Customer Success Manager Department: | Customer Experience Location: | Here at Wilson Language Training, we are committed to working together for our mission to achieve literacy for all. We believe literacy is a fundamental right and should be attainable for all people. We strive to reflect this belief in our work. The success of our team members is no less paramount. We're dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Wilson is growing and looking to hire a Customer Success Manager (CSM) to join our team. The CSM will serve as the primary point of contact supporting a portfolio of customers and is responsible for managing account relationships, supporting ongoing program implementations, and working collaboratively across the organization to ensure customer and business goals are met. The Customer Success...

Customer Success Manager Full Description Customer Success Manager tl;dr ReadTheory, a bootstrapped EdTech company used by more than 20 million students, is hiring a Customer Success Manager to run onboarding and ongoing success for our K-12 school customers while mentoring our customer support rep and covering some chat/email time. Why is this a great position? ReadTheory has been used by more than 20 million students, growing primarily through teacher word of mouth. You will shape how schools experience ReadTheory Premium from first login to renewal. You will build playbooks, coach a support teammate, and work directly with the founders to improve literacy outcomes at scale. Whom are we looking for? A hands-on leader who can guide schools to success and keep service levels high. You write clearly, present confidently, and build simple processes. You are tech savvy, proactive, and comfortable partnering with Sales and Product. Prior K-12 experience is a plus....

Director of Customer Success Operations Full Description Director of Customer Success Operations United States (Remote) About Securly Securly is the K-12 market leader in AI-powered student safety and wellness solutions, protecting more than 20 million students across 20,000+ schools. Our mission is to create safer, more supportive learning environments by detecting potential harm, supporting student mental health, and empowering educators with actionable insights that help students thrive. By turning data into meaningful, actionable intelligence, Securly enables schools to identify risk earlier, reduce harmful incidents, and strengthen student support - driving measurable improvements in safety and wellbeing. We're proud to be recognized as a Top Place to Work , named to TIME's America's Top EdTech Companies 2026 list, a Top 40 Most Used EdTech , and one of the 150 most transformational growth companies. The Role Securly is looking for a Director,...

K-12 Edtech Customer Success Manager Full Description K-12 Edtech Customer Success Manager orlando, FL - Remote (any location) Contract $32 / hour K-12 Edtech Customer Success Manager K-12 Edtech Customer Success Manager - contract with possible conversion to FTE Job Type: Contract, W-2 Employee - Two openings available, both with potential to transition to full-time employment: Full-time, 40 hours/week, Monday-Friday, 8:00 AM-5:00 PM ETPart-time, 20 hours/week during business hours (8:00 AM-5:00 PM ET) Location: Florida (Remote) - Must reside in the state of Florida; candidates within driving distance of Orlando, FL preferred About the Role: Framework's customer, a K-12 EdTech company specializing in AI-powered state assessment preparation and adaptive learning tools for schools and districts nationwide, is seeking proactive Customer Success Managers to drive customer retention and nurture account growth. You will own the post-sale relationship,...