2 cortez jobs found

Overview of the Role As a Digital Customer Success Manager , you will manage a large portfolio of school districts through scalable, digital-first engagement. This is a high-impact role focused on executing one-to-many lifecycle programs that drive adoption, retention, and expansion across Securly products. You will operate in a structured, programmatic environment using automated journeys, engagement triggers, and cohort-based strategies to support customers at scale. You will partner closely with Customer Success Operations, Support, Implementation, and GTM teams to ensure risks are identified early, patterns are surfaced, and digital programs continuously improve. Success in this role comes from combining strong execution, systems thinking, and a deep understanding of how educators derive value from Securly productsâ€"without relying on high-touch engagement. Location: 100% Remote Reports to: Director of Customer Success Segment: High-Volume Digital Cohort (lower...

Overview of the Role As a Digital Customer Success Manager , you will manage a large portfolio of school districts through scalable, digital-first engagement. This is a high-impact role focused on executing one-to-many lifecycle programs that drive adoption, retention, and expansion across Securly products. You will operate in a structured, programmatic environment using automated journeys, engagement triggers, and cohort-based strategies to support customers at scale. You will partner closely with Customer Success Operations, Support, Implementation, and GTM teams to ensure risks are identified early, patterns are surfaced, and digital programs continuously improve. Success in this role comes from combining strong execution, systems thinking, and a deep understanding of how educators derive value from Securly productsâ€"without relying on high-touch engagement. Location: 100% Remote Reports to: Director of Customer Success Segment: High-Volume Digital Cohort (lower...