6 director development jobs found

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Role Description As the Director of Customer Success, Central you will serve as a critical senior leader responsible for driving retention, expansion, and customer satisfaction for our largest customers. You will strategically scale our Customer Success function within a fast-growing EdTech SaaS environment. We are looking for a leader who brings enterprise depth, strong operational instincts, and a track record of building high-performing teams. You've managed teams who own complex, strategic accounts and know what it takes to retain and grow them at scale. This role requires 30% travel....

About Securly Securly is the K-12 market leader in AI-powered student safety and wellness solutions, protecting more than 20 million students across 20,000+ schools globally. Our mission is to create safer, more supportive learning environments by identifying risk earlier, strengthening student wellbeing, and empowering educators with actionable insight. We are consistently recognized for both our impact and our culture â€" named a Top Place to Work, a Top 40 Most Used EdTech product, and included in the GSV 150, recognizing the world’s most innovative companies in digital learning. Our team reports strong engagement and satisfaction, reflecting a culture that values ownership, collaboration, and meaningful work. Role Overview As a Customer Success Manager , you will own a portfolio of mid-market Kâ€"12 school districts in the Northeast and be accountable for adoption, retention, and renewal across Securly products. This is a high-touch, relationship-driven role...

About the Role: As a Customer Success Manager at Newsela, you will own and grow a large portfolio of customers, driving measurable outcomes across retention, adoption, and expansion. You will operate like the CEO of your book of business - managing 150â€"300 accounts with urgency, focus, and accountability. This is a high-volume, outcomes-driven role that blends Customer Success with an account management mindset. Success is defined by impact: helping more teachers and students succeed while meaningfully growing the business. You will prioritize the highest-impact work, proactively engage customers through calls and meetings, and use data and systems to identify risks and opportunities early. You will proactively anticipate issues and take direct ownership to solve root causes, influence outcomes, and consistently raise the bar on results. This role requires strong judgment, autonomy, and execution discipline. You’ll be trusted to make decisions, adapt quickly, and...

About ParentSquare Customer Success Remote (United States) ParentSquare is a rapidly growing Santa Barbara-based company that's changing how schools and parents communicate daily. Sound simple? We strive to keep it that way! Our mission is to give schools the power to enhance family engagement for all students. ParentSquare (communications and Smart Site CMS solution) and Remind, powered by ParentSquare, are our flagship products serving over 22 million students. We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate advocates for our customers and our employees and we invite you to join us on this exciting journey. About the Role We are seeking a visionary, energetic, and strategic Senior Vice President (SVP) of Customer Success to lead and inspire our entire post-sales customer organization. An exceptional customer experience is in our DNA and you will be the ultimate champion for...

Customer Success Manager Remote Full Time Mid Level Summary Alma is a cloud-based student information system (SIS) transforming K-12 education by empowering administrators, teachers, parents, and students. Our mission is to make this essential resource available to every school. We're a passionate team working directly with educators to solve their biggest operational challenges-and we're looking for someone equally committed to their success. The Role As a Customer Success Manager, you'll be the trusted advisor to school districts, driving both adoption and growth. You'll combine customer advocacy with strategic business development-identifying expansion opportunities, nurturing referral partnerships, and growing your territory. This role is perfect for someone who thrives on building relationships while also driving results. Travel: Approximately 20% Key Responsibilities Customer Ownership & Communication: Serve as a strategic contact for school district...

Ideal candidate will be located in the Central Time Zone.   If you are looking for an opportunity to positively impact school district English Language programs by developing relationships with district leaders and helping them optimize their use of Ellevation, we have a position for you! We are looking to add a proactive, innovative, and results-oriented Customer Success Manager who will serve as the main onboarding contact and act as a key relationship manager responsible for account health, ongoing adoption, and engagement with Ellevation. Working closely with our Account Management team, you will seek to understand district priorities and regularly monitor district health to ensure partners are set up for successful renewals and expansions. This role will include delivering services to our partner districts, focused on driving adoption and long-term engagement with the product. You will collaborate with our Customer Success and Product Education teams to...