2 director of education jobs found

Director, Scaled Customer Success Full Description Why You'll Love This Role: We are looking for a Director, Scaled Customer Success to join our Customer Success team. Reporting to the VP, Customer Success, you will be responsible for defining and leading the strategy, execution, and performance of Newselas scaled customer segments, including SMB and Schools. You will lead frontline managers, design and optimize our scaled coverage model, and ensure our teams are delivering strong customer outcomes across adoption, retention, renewal readiness, and long-term account health. This role is focused on building a scalable, data-driven customer experience that combines digital engagement, targeted human touchpoints mixed with heavy automation, and strong cross-functional partnership. You will work closely with CS Operations, Customer Experience, Product, Marketing, Sales, and CS leadership to ensure our scaled customer base receives the right level of support at the right moments...

Regional Vice President, Customer Success (Eastern US) Full Description WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You'll Do As our Regional Vice President, Customer Success, you won't just manage a region - you'll define what exceptional customer partnership looks like at scale. This is a high-impact, enterprise-critical role for a seasoned leader ready to shape strategy, develop the next generation of CS leaders, and deliver measurable outcomes that fuel Edmentum's long-term growth. You'll work at the...