5 director of technology jobs found

Enterprise Customer Success Manager (Remote, US) Full Description Why You'll Love This Role: As a member of our Enterprise Customer Success team, you'll have the opportunity to directly influence how administrators engage with Newsela. You'll monitor the health of your portfolio and every step of the client life cycle, while working closely with our internal teams to ensure clients are engaging with and getting the most out of Newsela's solutions. You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle. You will have the opportunity to partner closely with members of our Sales, Marketing, and Support teams. Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging,...

SMB Customer Success Manager Full Description About Us: Seesaw is an ed-tech company that opens the window to learning, allowing the brilliance and uniqueness of every elementary student to shine through to teachers and families. More than 10 million people across 150+ countries use our all-in-one education platform monthly. Historically, families had little insight into what their children were learning in school, and students had to demonstrate their skills in a one-size-fits-all way that failed to capture the depth of their knowledge. Since 2013, Seesaw has paved a new way for learning by enabling families to participate in their children's education. Our platform generates a powerful learning loop that connects teachers, families, and students, thus creating an environment where every student can thrive. Our Mission: Seesaw's mission is to create an experience where students are inspired to be their best. We all deeply value education and come to work knowing that...

Senior Customer Success Operations Manager Full Description WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Senior CS Operations Manager Role Description We're looking for a Senior Customer Success Operations Manager who can own and scale the analytical, planning, and systems infrastructure that our CS organization runs on - and who drives measurable improvements in retention visibility, leadership decision-making, and cross-functional execution. You will be the analytical backbone of our CS team: a person leaders turn to when they need a number explained, a planning cycle run, or a program landed. Â Responsibilities In this role,...

Senior Customer Success Manager, Texas Full Description WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Role Description As a Senior Customer Success Manager, Texas , you will lead high-level strategic partnerships across major school districts in the state to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a Texas market expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts within the unique Texas educational landscape. You will oversee complex onboarding and...

NGL K12 Multilingual Learner Customer Success Consultant, NYC Full Description We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas...