2 field account executive jobs found

Regional VP, Customer Success (South) Full Description Overview JOB TITLE : RVP, Customer Experience, Intervention and Supplemental Build the Future Could your creative thinking build the future of customer success? The Regional Vice President (RVP), Customer Success is a senior leadership role, responsible for driving customer retention, expansion, and overall customer value realization across a defined customer portfolio. The RVP of Customer Success serves as a strategic leader, aligning customer success strategy with broader company goals, revenue growth objectives, and product innovation. This role partners closely with Sales, Product, Marketing, and Professional Services to deliver seamless customer experience and maximize lifetime value. How can you make an impact? We are looking for someone with new ideas who connects with people in innovative ways. This role will lead a high-performing Customer Success organization within a SaaS environment, ensuring...

Director, Scaled Customer Success (Remote, US) Full Description We are looking for a Director, Scaled Customer Success to join our Customer Success team. Reporting to the VP, Customer Success, you will be responsible for defining and leading the strategy, execution, and performance of Newselas scaled customer segments, including SMB and Schools. You will lead frontline managers, design and optimize our scaled coverage model, and ensure our teams are delivering strong customer outcomes across adoption, retention, renewal readiness, and long-term account health. This is a pivotal people leadership role responsible for leading frontline managers whose teams manage a large volume of accounts. You will own core revenue and retention targets (NRR, GRR), driving growth not just through successful renewals, but by establishing a proactive culture of whitespace penetration, upsell, and account expansion. You will build a scalable, data-driven coverage model that pairs digital engagement...