5 head of schools jobs found

Manager, IM Customer Success Full Description Manager, IM Customer Success Remote (United States) ParentSquare is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. We are not just creating a product; we are creating empowered educators...

Digital Customer Success Manager Full Description Digital Customer Success Manager Customer Success - NAM - Phoenix, Arizona (Remote) Location Phoenix, Arizona (Remote) Department Customer Success - NAM Employment Type Full-Time Minimum Experience Mid-level Overview: Vivi is the only wireless screen mirroring and digital signage tool designed for education. We help IT help teachers help students with classroom technology that enhances collaboration, control, and creativity. Vivi exists because we all had that one teacher who changed our life, who went above and beyond to serve as a role model and sage. They guided discussion, connected with their students on a personal level, were just as engaging and entertaining as they were educational, and they created a dynamic learning environment by constantly involving students. Personalised learning environments have been proven to deliver better educational outcomes for individuals through increased participation and...

Director, Scaled Customer Success Full Description Why You'll Love This Role: We are looking for a Director, Scaled Customer Success to join our Customer Success team. Reporting to the VP, Customer Success, you will be responsible for defining and leading the strategy, execution, and performance of Newselas scaled customer segments, including SMB and Schools. You will lead frontline managers, design and optimize our scaled coverage model, and ensure our teams are delivering strong customer outcomes across adoption, retention, renewal readiness, and long-term account health. This role is focused on building a scalable, data-driven customer experience that combines digital engagement, targeted human touchpoints mixed with heavy automation, and strong cross-functional partnership. You will work closely with CS Operations, Customer Experience, Product, Marketing, Sales, and CS leadership to ensure our scaled customer base receives the right level of support at the right moments...

Customer Success Manager Full Description Customer Success Manager tl;dr ReadTheory, a bootstrapped EdTech company used by more than 20 million students, is hiring a Customer Success Manager to run onboarding and ongoing success for our K-12 school customers while mentoring our customer support rep and covering some chat/email time. Why is this a great position? ReadTheory has been used by more than 20 million students, growing primarily through teacher word of mouth. You will shape how schools experience ReadTheory Premium from first login to renewal. You will build playbooks, coach a support teammate, and work directly with the founders to improve literacy outcomes at scale. Whom are we looking for? A hands-on leader who can guide schools to success and keep service levels high. You write clearly, present confidently, and build simple processes. You are tech savvy, proactive, and comfortable partnering with Sales and Product. Prior K-12 experience is a plus....

Customer Success Manager, Enterprise Full Description The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers. We are looking for team members to lead our larger, more complex district implementations. Your Responsibilities will include... Meet onboarding, usage, and renewal targets for your portfolio of districts. Onboard new districts by leading their project kickoff, data integration, and training sessions. Assess usage, engagement, and outcome data to determine health and action needed at each of your districts. Build and maintain director and executive level relationships at each of your districts. Facilitate renewal process (quote, verbal approval, signature) for your districts. Provide well-structured customer feedback to our Product Team, collected during the various customer engagements. Continuously define, document...