8 manager jobs found

Customer Success Manager, Enterprise Full Description The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers. We are looking for team members to lead our larger, more complex district implementations. Your Responsibilities will include... Meet onboarding, usage, and renewal targets for your portfolio of districts. Onboard new districts by leading their project kickoff, data integration, and training sessions. Assess usage, engagement, and outcome data to determine health and action needed at each of your districts. Build and maintain director and executive level relationships at each of your districts. Facilitate renewal process (quote, verbal approval, signature) for your districts. Provide well-structured customer feedback to our Product Team, collected during the various customer engagements. Continuously define, document...

Enterprise Customer Success Manager (Remote, US) Full Description Why You'll Love This Role: As a member of our Enterprise Customer Success team, you'll have the opportunity to directly influence how administrators engage with Newsela. You'll monitor the health of your portfolio and every step of the client life cycle, while working closely with our internal teams to ensure clients are engaging with and getting the most out of Newsela's solutions. You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle. You will have the opportunity to partner closely with members of our Sales, Marketing, and Support teams. Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging,...

SMB Customer Success Manager Full Description About Us: Seesaw is an ed-tech company that opens the window to learning, allowing the brilliance and uniqueness of every elementary student to shine through to teachers and families. More than 10 million people across 150+ countries use our all-in-one education platform monthly. Historically, families had little insight into what their children were learning in school, and students had to demonstrate their skills in a one-size-fits-all way that failed to capture the depth of their knowledge. Since 2013, Seesaw has paved a new way for learning by enabling families to participate in their children's education. Our platform generates a powerful learning loop that connects teachers, families, and students, thus creating an environment where every student can thrive. Our Mission: Seesaw's mission is to create an experience where students are inspired to be their best. We all deeply value education and come to work knowing that...

Senior Customer Success Operations Manager Full Description WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Senior CS Operations Manager Role Description We're looking for a Senior Customer Success Operations Manager who can own and scale the analytical, planning, and systems infrastructure that our CS organization runs on - and who drives measurable improvements in retention visibility, leadership decision-making, and cross-functional execution. You will be the analytical backbone of our CS team: a person leaders turn to when they need a number explained, a planning cycle run, or a program landed. Â Responsibilities In this role,...

Senior Customer Success Manager, Texas Full Description WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Role Description As a Senior Customer Success Manager, Texas , you will lead high-level strategic partnerships across major school districts in the state to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a Texas market expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts within the unique Texas educational landscape. You will oversee complex onboarding and...

Customer Success Manager Full Description Location: Remote. Candidates must be located in CA, AZ, TX, or in/near Phoenix, Denver, Seattle, Portland, or Las Vegas, with 30-40 percent travel. Who We Are Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level processes have the greatest impact on student outputs and outcomes. However, today many school districts across the country remain stuck with fragmented, inefficient processes that lack cohesion. It only takes a single process to fail to lead to funding, staffing, and financial risk. At large, this may lead to budget overruns, compliance risks, and service disruptions to students and teachers. Our platform enables educators and administrators to orchestrate their processes to run more efficient, transparent, and compliant school districtsâ€"so they can focus on what matters most:...

Scaled Customer Success Manager Full Description Location: Remote located with ability to travel 25% of the time. Who We Are Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level processes have the greatest impact on student outputs and outcomes. However, today many school districts across the country remain stuck with fragmented, inefficient processes that lack cohesion. It only takes a single process to fail to lead to funding, staffing, and financial risk. At large, this may lead to budget overruns, compliance risks, and service disruptions to students and teachers. Our platform enables educators and administrators to orchestrate their processes to run more efficient, transparent, and compliant school districtsâ€"so they can focus on what matters most: students. We partner with educators and administrators to drive sustainable...

Customer Success Specialist Full Description Customer Success Specialist, Pennsylvania/Ohio (remote) Full Time US Yesterday Requisition ID: 1023 Apply Salary Range: $60,000.00 To $70,000.00 Annually Company Overview EPS Learning provides Science of Reading-aligned PreK-12 literacy solutions that help schools deliver effective, evidence-based instruction. Our portfolio includes trusted programs such as SPIRE®, SPIRE Up®, and Wordly Wise 3000®, supporting students across all tiers of instruction through print, digital, and blended learning solutions. We partner with districts nationwide to strengthen literacy outcomes and expand access to ESSA-aligned, evidence-based practices. Backed by a private equity partner, EPS Learning continues to invest in product innovation and go-to-market capabilities to support long-term growth and impact. If you are motivated by meaningful work and want to help improve literacy outcomes for students across the country, you'll find a...