11 senior product manager jobs found

As an Associate Customer Success Manager, you will manage a portfolio of customers while learning the ins and outs of customer success and account management at scale. You will be responsible for supporting customer retention, satisfaction, and engagement. This role is designed to help you grow and develop in your customer success career, with opportunities to expand your skills and take on greater responsibilities as you gain experience. This is a remote position; however, candidates must reside in the PST or MT time zone. The impact you'll have: Creation and delivery of renewal quotes, ensuring accuracy and alignment with customer agreements. Help track and manage renewal timelines under the guidance of senior team members. Build foundational relationships with your assigned accounts, learning to address customer needs and concerns. Proactively reach out to customers to ensure they are satisfied with the product and services. Help track and monitor customer health...

For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids. With a presence in over two-thirds of U.S. districts through school and district subscriptions and an estimated annual reach of 25 million students, BrainPOP is empowering kids to take agency over their learning and excel in and out of the classroom. The company was acquired in 2022 by KIRKBI, the family-owned holding and investment company of the LEGO brand, marking a significant milestone as their first acquisition in the digital learning realm. We are thrilled to continue making learning fun and accessible with the strategic guidance and support of KIRKBI. About the Role As a District Customer Success Manager, you will be the driving force behind the success and growth of a portfolio of strategic school districts. Leveraging your deep understanding of BrainPOP's suite of resources and the unique needs of educational...

Senior Customer Success Manager Location: USA, remote but candidates must live in Metro-Atlanta, Georgia; Twin Cities, MN; or New York City Metro area Salary: $110,000 - 115,500 p.a. full time equivalent, dependent on experience Basis: full-time, part-time or flexible Eligibility: You must be eligible to work in the U.S The role We are looking to appoint an experienced leader to support K12 schools and teachers to implement the Raspberry Pi Foundation's free educational resources and products across the US. Reporting to the Executive Director, the Senior Customer Success Manager will develop and deliver national customer success strategies that support school districts, educators, and professional development (PD) delivery partners from initial engagement through sustained, high quality implementation. This role plays a pivotal part in ensuring that early interest translates into meaningful, long-term adoption. You will lead partnership enablement efforts, ensuring...

Company Overview: Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ABCmouse.com ® Early Learning Academy and Adventure Academy⠢, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit www.AgeofLearning.com . Summary: As we expand our global reach and increase our educational impact of our programs, the Age of Learning School Division is looking to add to our team! Presently, our Customer Success team is in search of a passionate,...

Company Overview: Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ABCmouse.com ® Early Learning Academy and Adventure Academy⠢, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit www.AgeofLearning.com . Summary: As we expand our global reach and increase our educational impact of our programs, the Age of Learning School Division is looking to add to our team! Presently, our Customer Success team is in search of a passionate,...

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 6 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Role Description As Director of Customer Success, Central you will serve as a critical senior leader responsible for driving retention, expansion, and customer satisfaction by strategically scaling our Customer Success function within a fast-growing EdTech SaaS environment. You will bring senior executive experience, deep operational rigor, and a strong, data-driven methodology to lead and evolve the team. The Central region encompasses TX, OK, KS, MO, MN, IA, and WI. We have a strong preference for candidates located within the region. This role requires approximately 30% travel....

We are seeking a seasoned Enterprise Customer Success Director who combines world-class customer management expertise with strong commercial acumen. This role will lead a team of Enterprise Customer Success Managers (CSMs) and own the retention and growth of our most strategic, $20MM+ Enterprise segment. You will be responsible for driving long-term value creation across our largest and most complex customers (e.g., districts with 20,000+ students). You will partner closely with Sales, Product, and Executive Leadership to ensure our enterprise clients achieve measurable outcomes while identifying and executing on growth opportunities. In this role, you will: Team Leadership & Development Lead, mentor, and inspire a team of high-performing Enterprise Customer Success Managers, fostering a culture of accountability, data-driven decision-making, and excellence. Manage team performance against key performance indicators (KPIs) such as Gross/Net Revenue Retention...

Associate Customer Success Manager (North East area) North East Age of Learning, Inc. - Sales & Business Development / Full Time / Remote Company Overview: Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company's research-based curriculum, developed by education experts, includes the award-winning programs ABCmouse.com ® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit www.AgeofLearning.com . Summary: As we expand our global reach and increase our educational impact of our programs,...

Sr. Client Success Manager Client Success | 100% Remote in the U.S | Full Time | From $80,000 to $130,000 per year Job Description Finalsite is the first community relationship management platform for K-12 schools, transforming how schools attract students, engage families, build community - and thrive. More than 7,000 schools and districts worldwide trust Finalsite's integrated platform for their websites, communications, mobile apps, enrollment, and marketing services. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.finalsite.com VISION Finalsite will transform the way school communities engage with their schools. SUMMARY OF THE ROLE The Senior Client Success Manager (CSM) at Finalsite is a strategic, post-sale partner responsible for managing a portfolio of named accounts. This experienced, relationship-driven...

Start Date: ASAP, Flexible (target start date: February 17, 2025) Role Type: Full-Time, Exempt (Salaried) Pay: Salaried, $120,000 - $140,000 per year plus benefits   Background: Bachelor’s degree, Teaching, Public Education, Math Educator experience preferred Location : Remote, U.S. home-based (Travel hub preferred). Travel up to 65% is required. Applications DUE by: Tuesday, January 20th, 2026, 5PM ET    Who We Are: The Modern Classrooms Project is a fast-growing 501(c)(3) nonprofit organization that empowers educators to build classrooms that respond to every student’s needs. Founded by two award-winning teachers, we lead a movement of educators in implementing a self-paced, mastery-based instructional model that leverages technology to foster human connection, authentic learning, and social-emotional growth. To date, our free online course and Virtual Mentorship Program have empowered 60,000+ educators in...

Manager, CSM (SMB) ParentSquare is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate...