TrulyHired
Remote (United States)
Customer Success Account Manager Full Description Position Purpose: We are seeking a Customer Success Account Manager to partner closely with our sales and professional development teams to ensure that school district partnerships run smoothly and efficiently. This role involves supporting districts through pilot programs, onboarding processes, and fostering strong, strategic relationships with key stakeholders. You'll also be responsible for monitoring the health of implementations, driving customer retention, and ensuring successful renewals. Key responsibilities include gathering data to inform renewal discussions, collaborating with sales on upselling and expansion opportunities within our Core and Supplemental product lines, and ensuring districts have everything they need to succeed with Benchmark Education products. Working alongside our Regional Sales Managers, you will play a critical role in delivering a seamless and positive experience for students, teachers,...

