5 strategy and leadership jobs found

Edtech.com's Summary Nexus is hiring a Head of Customer Success to lead and grow their customer success function for K-12 school districts. The role involves hands-on account management, onboarding, training, adoption, renewal, and expansion, while also building the customer success organization, defining engagement models, and collaborating closely with sales and product teams. Preferred Location: Knoxville, TN Highlights Manage full-cycle customer success for K-12 district partners, including onboarding, training, adoption, renewal, and expansion. Develop district-specific adoption strategies to increase multi-stakeholder usage across leadership and data teams. Deliver onsite and virtual training tailored to district size, role, and data maturity. Collaborate closely with district data strategy and sales teams for account planning and feedback loops. Build CS infrastructure including engagement playbooks, health scoring, onboarding guides, and adoption benchmarks....

A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. Job Description Summary: Amplify seeks a Technical Product Owner to support our Customer Experience organization, with a focus on customer onboarding to our digital platform and Customer Success operations. This role is responsible for optimizing and maturing our use of Salesforce and Gainsight to improve business...

About Renaissance When you join Renaissance®, you join a global leader in pre-Kâ€"12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what mattersâ€"creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers’ desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator...

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Role Description As a Senior Customer Success Manager, Texas , you will lead high-level strategic partnerships across major school districts in the state to ensure our tools reduce teacher burnout and accelerate student learning at scale. As a Texas market expert and commercial lead, this consultative position involves managing a multimillion-dollar book of business. Key responsibilities include driving customer adoption and leading renewal efforts within the unique Texas educational landscape. You will oversee complex onboarding and renewal processes, coach teachers and administrators through...

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Senior CS Operations Manager Role Description We're looking for a Senior Customer Success Operations Manager who can own and scale the analytical, planning, and systems infrastructure that our CS organization runs on - and who drives measurable improvements in retention visibility, leadership decision-making, and cross-functional execution. You will be the analytical backbone of our CS team: a person leaders turn to when they need a number explained, a planning cycle run, or a program landed. Â Responsibilities In this role, you will be responsible for driving towards the following...