26 technology jobs found

Position Summary The Customer Success Specialist II is responsible for ensuring that Accelerate Learning products (STEMscopes, Math Nation, etc.) are successfully implemented at school districts across the country. This includes managing the technical integration of our platforms with other technology services and platforms our customers use, including Clever, ClassLink, Canvas, Schoology, and Google Classroom.The Customer Success Specialist II will work with school districts to provide support, resources, and data integration services. They will build regional customer relationships, manage customer technical and feedback cases, resolve cases from the queue, effectively communicate implementation requirements to customers, and become an expert in the customer needs characteristic of the region. The Customer Success Specialist II will work cross-functionally to identify and implement opportunities to be proactive, automate, and simplify processes and workflows. Position...

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and...

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and...

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Senior Customer Success Manager (DMV) Role Description: MagicSchool is seeking a mission-driven Senior Customer Success Manager (CSM) to lead strategic partnerships with schools and districts across your region. Your work will directly reduce teacher burnout and accelerate student learning through impactful implementation of our tools. This is not a reactive support role. It is a position for someone who thrives on owning relationships, driving outcomes, and building systems that scale. You will oversee complex onboarding and renewal processes, coach teachers and administrators through...

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 6 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Role Description As Director of Customer Success, Central you will serve as a critical senior leader responsible for driving retention, expansion, and customer satisfaction by strategically scaling our Customer Success function within a fast-growing EdTech SaaS environment. You will bring senior executive experience, deep operational rigor, and a strong, data-driven methodology to lead and evolve the team. The Central region encompasses TX, OK, KS, MO, MN, IA, and WI. We have a strong preference for candidates located within the region. This role requires approximately 30% travel....

Location: Remote located with ability to travel 25% of the time. Who We Are Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level processes have the greatest impact on student outputs and outcomes. However, today many school districts across the country remain stuck with fragmented, inefficient processes that lack cohesion. It only takes a single process to fail to lead to funding, staffing, and financial risk. At large, this may lead to budget overruns, compliance risks, and service disruptions to students and teachers. Our platform enables educators and administrators to orchestrate their processes to run more efficient, transparent, and compliant school districtsâ€"so they can focus on what matters most: students. We partner with educators and administrators to drive sustainable change across their organizations. As we scale, we're...

Customer Success Manager CA, US - Remote (within location) Full-Time Job Openings Customer Success Manager Location: Remote; Located in CA with ability to travel 30-40% of the time. Who We Are Informed K12 is transforming how school districts operate by bringing critical workflows online with the unique flexibility needed to serve the school community. In many ways, district-level processes have the greatest impact on student outputs and outcomes. However, today many school districts across the country remain stuck with fragmented, inefficient processes that lack cohesion. It only takes a single process to fail to lead to funding, staffing, and financial risk. At large, this may lead to budget overruns, compliance risks, and service disruptions to students and teachers. Our platform enables educators and administrators to orchestrate their processes to run more efficient, transparent, and compliant school districts-so they can focus on what matters most: students....

We are seeking a seasoned Enterprise Customer Success Director who combines world-class customer management expertise with strong commercial acumen. This role will lead a team of Enterprise Customer Success Managers (CSMs) and own the retention and growth of our most strategic, $20MM+ Enterprise segment. You will be responsible for driving long-term value creation across our largest and most complex customers (e.g., districts with 20,000+ students). You will partner closely with Sales, Product, and Executive Leadership to ensure our enterprise clients achieve measurable outcomes while identifying and executing on growth opportunities. In this role, you will: Team Leadership & Development Lead, mentor, and inspire a team of high-performing Enterprise Customer Success Managers, fostering a culture of accountability, data-driven decision-making, and excellence. Manage team performance against key performance indicators (KPIs) such as Gross/Net Revenue Retention...

The Role: As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators engage with Newsela. You’ll monitor the health of your portfolio and every step of the client life cycle, while working closely with our internal teams to ensure clients are engaging with and getting the most out of Newsela’s solutions. You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle. Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging, culturally responsive learning content to students and teachers. You will partner closely with members of our Sales, Marketing, and Support teams. Why you’ll love this role:...

Customer Support Representative Remote Washington, District of Columbia, United States Operations Job description Who We Are Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content-and all teachers deserve tools that are intuitive, effective, and built for the realities of today's classrooms. We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes. We are committed to usability, coherence, and practical implementation-supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact. What We Build Our products- Eureka Math and Eureka Math², Wit...

Client Value Partner Location: United States Description Client Value Partner Location Requirements : Hybrid to Wayne, PA or Naperville, IL (remote considered). The role will work hours based on the Eastern Time Zone. Up to 15% travel for regional client events, on-site workshops and industry conferences. How You'll Contribute to Our Mission Reporting to the Director of Client Success, you will manage a pooled book of mid-touch K12 district clients across all Frontline pillars, applying deep expertise in at least one pillar and baseline fluency in the others. You will employ a hybrid engagement model-digital at scale complemented by targeted personal touch-to maximize adoption, generate expansion opportunities, and upsell services, moving accounts toward strategic status and higher lifetime value. How You'll Drive Success Own a portfolio of ~150 mid-touch districts, segmenting by health and growth potential to prioritize engagement. Design and execute...

Success Coach - South Texas - Fixed Term Remote Washington, District of Columbia, United States +2 more Success Job description Who We Are Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content-and all teachers deserve tools that are intuitive, effective, and built for the realities of today's classrooms. We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes. We are committed to usability, coherence, and practical implementation-supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact. What We Build Our products- Eureka Math and Eureka...

Success Coach - Texas - Fixed Term Remote Washington, District of Columbia, United States +10 more Success Job description Who We Are Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content-and all teachers deserve tools that are intuitive, effective, and built for the realities of today's classrooms. We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes. We are committed to usability, coherence, and practical implementation-supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact. What We Build Our products- Eureka Math and Eureka...

Manager, CSM (SMB) ParentSquare is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate...

Sr. Client Success Manager Client Success | 100% Remote in the U.S | Full Time | From $80,000 to $130,000 per year Job Description Finalsite is the first community relationship management platform for K-12 schools, transforming how schools attract students, engage families, build community - and thrive. More than 7,000 schools and districts worldwide trust Finalsite's integrated platform for their websites, communications, mobile apps, enrollment, and marketing services. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.finalsite.com VISION Finalsite will transform the way school communities engage with their schools. SUMMARY OF THE ROLE The Senior Client Success Manager (CSM) at Finalsite is a strategic, post-sale partner responsible for managing a portfolio of named accounts. This experienced, relationship-driven...

Small Account Manager Job Location: Remote, US. You must reside and work in the US for this position. Job Overview: We are seeking a motivated and strategic Small Account Manager to manage a large portfolio of smaller sized K-12 district and school accounts, with a focus on renewals, expansion, and customer satisfaction. This role also includes responsibility for identifying and closing new business opportunities within the assigned territory. The ideal candidate is a relationship-builder who thrives on delivering value in a fast paced, high transaction volume environment. Job Responsibilities: Renewal Ownership: Manage the end-to-end renewal process for assigned accounts, ensuring timely and successful contract extensions Account Growth: Identify and pursue upsell and cross-sell opportunities within existing accounts by understanding evolving district needs New Business Development: Prospect and close new business opportunities within the territory, particularly...

Account Manager - Southeast/Mid-Atlantic Job Location: Remote, US. You must reside and work in the US for this position. Job Overview: We are seeking a motivated and strategic Small Account Manager to manage a large portfolio of smaller sized K-12 district and school accounts, with a focus on renewals, expansion, and customer satisfaction. This role also includes responsibility for identifying and closing new business opportunities within the assigned territory. The ideal candidate is a relationship-builder who thrives on delivering value in a fast paced, high transaction volume environment. Job Responsibilities: Renewal Ownership: Lead the end-to-end renewal process for assigned accounts, ensuring timely and successful contract extensions Account Growth: Identify and pursue upsell and cross-sell opportunities within existing accounts by understanding evolving district needs New Business Development: Prospect and close new business opportunities within the...

About Renaissance When you join Renaissance®, you join a global leader in pre-Kâ€"12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what mattersâ€"creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description The Account Manager II is responsible for managing and selling Renaissance Learning’s products and services, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities.†The Account...

Job Overview: We are seeking a dynamic and fearless New Customer Account Manager to drive new revenue growth by identifying, engaging, and closing new business opportunities within the K-12 education market. This role is for a seasoned business development professional who thrives on building new relationships from the ground up, navigating complex sales cycles, and tailoring solutions to meet the unique needs of school districts. Job Location: Ideal candidate will reside in the assigned territory Job Responsibilities: Prospect Relentlessly: Identify and engage new business opportunities at both the central office and school levels Strategic Territory & Account Management: Operates with a master strategist's mindset-anticipating moves, mapping outcomes, and cultivating relationships that unlock downstream opportunities-while developing and executing territory plans aligned with company goals, targeting high-potential districts and key decision-makers Consultative...

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description The Account Manager II is responsible for managing and selling Renaissance Learning's products and services, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has...