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TrulyHired
Oct 20, 2026
Director, Customer Operations
TrulyHired Remote (United States)
Director, Customer Operations Full Description Director, Customer Operations Fully Remote • Remote Worker - N/A Job Type Full-time Description About the Role The Director, Customer Operations is the direct owner of the day-to-day relationship with one or more of our key client accounts. This role is centered around relationship management, account growth strategy, cross-functional reporting and execution, retention, and delivering business outcomes as defined by XanEdu and the partner. This individual must demonstrate a mindset for customer centricity and advocacy while also balancing the need to achieve profitability and revenue targets for our organization. This role reports to our Vice President, Customer Operations. Strategic Account Leadership Own and lead a portfolio of strategic, enterprise-level accounts, serving as the primary point of accountability for customer success, retention, and growth. Build trusted relationships with both individual...
TrulyHired
Oct 09, 2026
Director of Revenue Operations
TrulyHired Remote (Austin, TX)
Director of Revenue Operations Full Description About Macmillan Learning At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you! About the Role As Director, Revenue Operations, you'll be responsible for the strategic and operational backbone of Macmillan Learning's Sales and Customer Success organization across Higher Education and High School. That includes the operating model, reporting and forecasting infrastructure, territory planning,...
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