TrulyHired
Remote (United States)
Support Operations Specialist Full Description Job Description SUMMARY: K12 Tutoring is an exciting new startup within Stride's portfolio of companies, focused on building and scaling an innovative educational marketplace that connects tutors and students. Our aim is to enable students to achieve their educational goals through receiving high-quality, personalized online tutoring from expert, certified teachers. Over time we plan to expand this marketplace further to serve a broader set of educational needs for a wider range of customers. K12 Tutoring is seeking an Operations Support Specialist within our Customer Success team. This position will be responsible for processing regular reporting for both customers and internal departments, rostering and bulk scheduling of tutoring sessions, and tutoring session changes/cancellations as needed. The position also provides assistance with and recommendations on workflow, policy, and procedures, and is responsible for strong...

