2 customer success manager jobs found

Engagement Operations Specialist Full Description Engagement Operations Specialist Fully Remote Description OVERVIEW The Engagement Operations Specialist supports new business, customer expansion, and retention opportunities by helping customers navigate purchasing, contracting, approval, and renewal processes. Working closely with Engagement Team members, customers, and cross-functional partners, this role coordinates activities, removes barriers, manages workflows in Salesforce, and maintains customer requirements and documentation to help opportunities progress efficiently from opportunity through completion. The Engagement Operations Specialist also identifies process improvement opportunities and builds institutional knowledge of customer purchasing, approval, contracting, and renewal requirements to support more efficient and scalable customer engagement efforts. Occasional travel required. RESPONSIBILITIES Support Engagement Team members in developing...

Development Operations Manager, National Development Full Description Development Operations Manager, National Development Fully Remote • Reading Partners National - Oakland, CA 94607 Overview Salary Range $71,353.00 - $83,945.00 Salary Position Type Full-Time Category Development/Fundraising Description Reading Partners is changing the education landscape. We are a leader in working to solve the literacy crisis in our country by leveraging volunteers in under-resourced schools. Our diverse and expansive volunteer base provides one-on-one and small group tutoring to students twice weekly, and our program is proven to help children master the reading fundamentals they need to unlock their potential as successful, happy, and confident readers in school and in life. Our people are our heartbeat and our greatest resource; we are all passionately rallied around our mission to help children become lifelong learners by empowering communities to provide...