2 director of operations fellow jobs found

Customer Experience Operations Manager Full Description WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at and connect with our passionate community on our . Responsibilities In this role, you will be responsible for: Translating evolving business needs into actionable, prioritized workflows and scalable systems improvements Identify and prototype AI-assisted workflows, such as call summarization, account health signals, renewal risk flags, and ticket triage, then take the successful ones to production Evaluate AI features in the GTM stack (Salesforce Agentforce/Einstein, Gong, Intercom) and recommend what to adopt, configure, or skip Serving as the first line of defense for Salesforce and GTM systems support -...

Director, Marketing Technology & Data Operations (Remote) US Full Description Director, Marketing Technology & Data Operations We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. About the role: Cengage is looking for Director, Marketing Technology & Data Operations to be a strategic, collaborative, and forward-thinking leader to build and scale our global Marketing Technology and Data function and team. Reporting to the VP of Marketing Operations, this role will define the vision, governance, and operating model for our marketing technology and data ecosystem, enabling marketing teams around the world to work more effectively, deliver exceptional customer experiences, and accelerate business...