1 high school science teacher jobs found in Pittsburgh

Edtech.com's Summary Carnegie Learning is hiring a Customer Support Specialist (Seasonal). The role involves triaging incoming customer requests, supporting licensing workflows, and improving support systems to enhance overall efficiency and customer satisfaction. The position requires collaborating with full-time team members and handling first-level support tasks through chat and email. Highlights Triages and routes incoming customer cases, ensuring efficient handoffs to appropriate teams. Provides first-level support for lower-complexity inquiries via chat and email. Supports licensing and activation workflows, including account setup and issue resolution. Assists with administrative tasks like account vetting, case tagging, and system updates. Contributes to Help Center and documentation improvements by reviewing and updating content. Identifies trends or gaps in support processes and escalates improvement opportunities. Requires high school diploma or equivalent;...