TrulyHired
Remote (USA)
Customer Service Representative Fully Remote • Remote - Your City & State, PA Overview Salary Range $19.50 - $20.50 Hourly Position Type Temporary Education Level High School Travel Percentage None Category Customer Service Description Customer Service Representative WHAT WE SEEK This position serves as a key member on a collaborative team to help our company create and deliver market-leading digital content and formative assessment solutions through the management of customer communications, case resolution, inquiries, orders, and return requests on a daily basis. They are frontline representatives communicating with our customers regarding various requests or inquiries. This position works closely with our Sales, Operations, and Finance departments to ensure that every order is processed and delivered on time and every case is closed within established KPIs. This is a fast-paced position and will shift from task to task throughout the day. As...

