TrulyHired
Remote (United States)
Associate School Success Manager Full Description About the Role The Associate School Success Manager (K-12) is an execution-driven, high-volume role focused on protecting Net Revenue Retention (NRR) and driving client retention across a scaled portfolio of K-12 school and district accounts. Managing a high-volume queue of renewals, you will be responsible for ensuring seamless contract execution, rapid response to customer inquiries, and proactive account health monitoring for our transactional and scaled account tiers using Beanstack, Comics Plus, and future literacy solutions. As a core member of the Client Success team, you will focus on high-velocity renewal execution, identifying risk early, and capturing low-friction expansion/upsell opportunities. This role is ideal for an early-career CS professional with 1-2 years of experience who thrives in a fast-paced, high-volume environment, understands NRR metrics, and brings strong organizational rigor and customer empathy....

