TrulyHired
Remote (United States)
Edtech.com's Summary Ascend Learning is hiring a Customer Support Specialist - Spanish Bilingual. This role involves managing certification compliance by producing accurate reports, creating compliant certificates, and adhering to state regulations while supporting communication with regulators, customers, and internal teams. Highlights Manage daily electronic roster submissions ensuring compliance with state reporting deadlines. Review, approve, and correct certificate requests, including handling rejections and special state requirements. Communicate and research inquiries from regulators, compliance teams, customers, and sales. Assist in implementing regulatory changes and managing state filing fees and expense reports. Required proficiency in MS Office (Outlook, Excel, Word), Adobe Acrobat, and proprietary company applications (George, CS Tool, DTW, Compliance Tool). Bilingual in Spanish and English is mandatory. Minimum educational requirement: high school diploma...

