73 customer success manager jobs found

ClassDojo's goal is to give every child on Earth an education they love. We started by building a network that connects teachers, children, and families. ClassDojo's flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally. They use it to share what's happening throughout the day through photos, videos, messages, and activities. It is actively used at an unprecedented scale: in over 95% of US schools, reaching ~51 million children in ~180 countries, with a team of just ~200 people [1]). We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide. We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with experience in education and large scale consumer internet companies, including Instagram, Netflix, Dropbox, Stripe, Uber, Y Combinator, and more. We're building a company where...

District Partnership Specialist Remote • Full time Apply for District Partnership Specialist The District Partnership Specialist plays a key role in expanding and strengthening school district engagement with TeacherLists, a School Family Media company. This is an excellent opportunity for someone early in their sales or account management career, or an education professional transitioning into EdTech, who enjoys relationship-building, problem-solving, and helping schools succeed. You'll work directly with K-12 school and district stakeholders across a portfolio of districts to support adoption, usage, and long-term success of TeacherLists' digital shoppable list solution. This role blends outbound outreach, relationship management, data-driven follow-up, and client success. About School Family Media, LLC School Family Media is the leading media, data information, and marketing services provider at the intersection of schools and families. Family-friendly retailers and...

AI Product Manager Product Management Remote, United States Description Position at Imagine Learning Great Purpose. Great People. Great Opportunities. At Imagine Learning, we Empower Potential - in students, educators, and each other. As the leading provider of digital-first K-12 curriculum solutions, we're committed to igniting learning breakthroughs that spark curiosity, creativity, and confidence. Every day, our team designs innovative tools that help educators personalize instruction and engage students in meaningful ways. We're shaping the future of learning through our Curriculum-Informed AI™ approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential. Together, we're reimagining what's possible and transforming education . That same spirit of innovation and purpose drives our team culture. At Imagine Learning, you'll find opportunities...

CodePath is reprogramming higher education to create the first generation of AI-native engineers, CTOs, and founders. We deliver industry-vetted courses and career support centered on the needs of first-generation and low-income students. Our students train with senior engineers, intern at top companies, and rise together to become the tech leaders of tomorrow. With over 40,000 students and alumni from 1,000 colleges now working at 4,050 companies, we are reshaping the tech workforce and the industries of the future. CodePath is supported by Amazon, Andreessen Horowitz, Anthropic , Comcast, Google, JP Morgan Chase, Knight Foundation, Meta, New Profit, Salesforce, and The Studio at Blue Meridian Partners, among others. About the Role Location: Remote, United States Role Type: Full-Time Reporting to: Chief Product Officer Compensation: $200,000 to $232,000 per year CodePath partners with more than 80 colleges and universities to deliver rigorous, career-ready...

Company Overview: At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world. We don't just build software; we obsess over our users' goals to deliver solutions that truly matter. Our mission is simple: to attract the brightest talent, people like you, to Elevate the Craft and do the most impactful work of your career. As we continue to support growth and expansion, we are seeking a dynamic, results-driven Account Manager to join our team, focusing on the higher education, K-12 and enterprise industries. Position Summary: In this role, you will have the opportunity to do the most impactful work of your career, elevating your craft while contributing to a team that values lifelong learning. In this role, you will do the most impactful work of your career, elevating your craft while contributing to a...

Company Overview: Everything we do is for educators. We’re partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students’ lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience. Position Summary This position will lead the development and execution of our Student Information System. In this role, you will play a pivotal part in enhancing K-12 education by driving innovative solutions that empower educators and administrators...

Director, Human Resources Administration Fully Remote • Remote • People & Culture Job Type Full-time Description WHO WE ARE New Classrooms is a national non-profit organization focused on reimagining math education for all students. We are a fully remote team of educators, technologists, and advocates committed to the idea that all students deserve an educational pathway that meets them where they are and gets them to where they need to be. We partner with schools, districts, and states to support the implementation of our personalized, competency-based math solution, Teach to One Roadmaps , while also advocating for shifts across the K-12 landscape to create the conditions for more student-centered learning. ABOUT THE ROLE The Director of Human Resources Administration for New Classrooms is a key member of the People & Culture team. You'll oversee HR strategy and operations for our fully remote organization with employees based in 20+ states. This role will...

Senior Manager of Implementation Success Fully Remote • Remote • Program Success Job Type Full-time Description WHO WE ARE New Classrooms is a national non-profit organization focused on reimagining math education for all students. We are a fully remote team of educators, technologists, and advocates committed to the idea that all students deserve an educational pathway that meets them where they are and gets them to where they need to be. We partner with schools, districts, and states to support the implementation of our personalized, competency-based math solution, Teach to One Roadmaps , while also advocating for shifts across the K-12 landscape to create the conditions for more student-centered learning. ABOUT THE ROLE The Program Success team partners with schools and districts to help educators unlock the full potential of every learner. Through thoughtful use of technology, data, and personalized support, we help teachers and leaders use insights to guide...

ABOUT THE CHIEF GROWTH & STRATEGY OFFICER ROLE The Chief Growth & Strategy Officer (CGSO) is a senior executive responsible for designing, executing, and scaling Global Glimpse’s full revenue engine. This includes earned revenue, recruitment strategy, partnerships, and go-to-market strategy across programs and new lines of business. The CGSO is accountable for revenue growth, diversification, and predictability, while protecting mission alignment and access. This role oversees recruitment and marketing, and partners closely with the CEO on development, partnerships, and fundraising to ensure revenue strategy is integrated, disciplined, and scalable.   YOUR OPPORTUNITY FOR IMPACT: Drive revenue strategy and leadership across the organization: Own and lead Global Glimpse’s integrated revenue strategy with a strong initial focus on optimizing and growing earned revenue Serve as a thought partner on long-term vision and strategic...

Job Description SUMMARY: At Stride, we believe effective learning happens when high-quality curriculum, strong instructional practices, and thoughtful accountability systems work together to support every student. As expectations for schools continue to evolve, we need a collaborative leader who can bridge compliance and instructional practice â€" helping schools navigate requirements while keeping focus on teaching and learning. The Curriculum Compliance and School Support Supervisor will partner with school leaders and educators to ensure instructional programs are standards-aligned, well-implemented, and supportive of continuous improvement so that every school has the structure and support needed to help students succeed. The Curriculum Compliance and School Support Supervisor coordinates curriculum and online provider approval processes that ensure curriculum quality, regulatory compliance, and support effective school-level implementation. The position manages online...

Small Account Manager Job Location: Remote, US. You must reside and work in the US for this position. Job Overview: We are seeking a motivated and strategic Small Account Manager to manage a large portfolio of smaller sized K-12 district and school accounts, with a focus on renewals, expansion, and customer satisfaction. This role also includes responsibility for identifying and closing new business opportunities within the assigned territory. The ideal candidate is a relationship-builder who thrives on delivering value in a fast paced, high transaction volume environment. Job Responsibilities: Renewal Ownership: Manage the end-to-end renewal process for assigned accounts, ensuring timely and successful contract extensions Account Growth: Identify and pursue upsell and cross-sell opportunities within existing accounts by understanding evolving district needs New Business Development: Prospect and close new business opportunities within the territory,...

Content Manager, Original Custom Job Category: Editorial Requisition Number: CONTE003297 Full-Time Remote Job Details Description At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you! The Content Manager, Original Custom manages and makes recommendations for the creation and publication of digital and ancillary materials such as assessment questions, eBooks, files, videos, and more that support teaching and learning for a variety...

Area Manager Req #671 Illinois, USA Job Description SMART Technologies is an award-winning company that collaborates with bright minds around the world who believe in the power of innovation. We're large enough to do great things but small enough that you don't get lost in the crowd. Our continued success is possible because of our 'Best in Class' culture and unique talents of every individual at SMART. Make an impact in education and business and beyond. Be a part of meaningful work that fuels connections across the globe. These are the connections that really matter - and inspire greatness. #WeAreSMART #ConnectionsThatMatter Purpose of the position You will be responsible for contributing to a business strategy for the territory that expands K-12 and Enterprise sales coverage. You will be responsible for meeting and exceeding sales targets by establishing and leveraging business relationships, marketing and sales programs, other SMART resources and by working directly...

Company Overview: Do you enjoy making a difference in a child's life, transforming education, and evolving learning? Come join Teachstone, the interaction company! Teachstone® was founded in 2008 to deliver the Classroom Assessment Scoring System® (CLASS®) nationwide and around the globe. Developed through years of research, the CLASS observation tool measures the interactions between teachers and children, which have been shown to drive learning and lifelong achievement. Teachstone helps organizations conduct classroom observations and provides professional development so that teachers improve, and children learn more. Our online subscription service, myTeachstone, simplifies CLASS implementation by combining observation data with a robust library of CLASS resources and professional development. At Teachstone, everything we do is about improving the ways teachers interact with their students. We train coaches and observers, build and deliver online support programs, design...

Senior Account Manager Fully Remote • Remote Worker - N/A • Sales Job Type Full-time Description As a Senior Account Manager at Wayside Publishing, you will play a critical role in managing and nurturing relationships with key clients and driving strategic growth within your assigned territory. This position blends deep account management responsibilities with mentorship, collaboration, and thought leadership across the sales team. As a Senior Account Manager, you will act as a trusted advisor to both clients and internal teams, helping guide customers through the sales process while fostering long-term partnerships and advocating for their needs. You will spend a significant amount of time outside the office, meeting with clients, conducting sales presentations, and building strong relationships with customers face-to-face. Territory: State of New York - The ideal candidate would reside within the territory or in the surrounding area that is within a reasonable distance...

About Renaissance When you join Renaissance®, you join a global leader in pre-Kâ€"12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what mattersâ€"creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description The Account Manager III is responsible for managing and selling Renaissance Learning’s products and services, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities.†The Account...

Role Overview Pearson Virtual Schools (PVS) is seeking an outcome-driven Product Manager to develop Products that support the School Experience (example, school admin and teacher-focused workflow tools and platform integrations) that support our virtual school ecosystem. In PVS, the Schools navigate a unique digital-first instructional environment-this role ensures they have efficient, intuitive, and consistent products that reduce administrative burden and maximize instructional time. This role emphasizes continuous discovery and delivery, user-centered problem solving, and delivering measurable improvements in teacher efficiency, operational consistency, and student engagement across our Connections Academy and partner school programs. What You'll Do Conduct user research (interviews, workflow studies, prototype testing) with PVS teachers, school administrators, families, and support staff. Translate insights into clear problem definitions and product requirements that...

We are seeking a Senior Product Manager with extensive experience in product strategy and execution to lead the development of the AI Literacy Certification Program for the social impact sector. This role will define and deliver a platform-agnostic certification product that empowers nonprofits, foundations, and social good organizations to adopt AI responsibly and confidently. You will own the end-to-end product lifecycle to launch and continuous improve, ensuring the certification becomes the industry standard for AI literacy and responsible adoption. A critical part of this role is driving deep alignment and collaboration across the AI Coalition for Social Impact and the Blackbaud Institute to ensure the certification reflects industry best practices, leverages institutional thought leadership, and is positioned effectively in the market. What you'll do: Serve as the primary product liaison for the AI Coalition for Social Impact, an advisory body of external companies,...

About the role: The Senior Program Manager, AI Literacy & Enablement will input into the design, implementation, and continuous evolution of Blackbaud's enterprise-wide AI Literacy program and AI Coalition for Social Impact learning paths. This role is pivotal in driving responsible AI adoption and proficiency across all functional areas, empowering teams to leverage AI tools effectively and ethically. You will serve as a thought leader and change agent, integrating AI governance, instructional design, and stakeholder engagement to foster a culture of innovation and responsible AI use. What you'll be doing: Define and execute the AI Literacy roadmap, and success metrics aligned with Blackbaud's enterprise AI goals. Establish proficiency frameworks tailored to diverse audiences (e.g., product teams, customer success, leadership, and technical staff). Build and scale engagement initiatives including internal communications, adoption campaigns, role-specific playbooks,...

Implementation Success Manager About inquirED inquirED was founded by teachers to bring rigorous and joyful learning to every student. We're a fast-growing start-up, serving more educators and students every day. Inkwell, our integrated ELA and social studies curriculum, brings two core subjects studies together into one coherent instructional experience that builds knowledge and literacy skills, saves time and resources, and supports meaningful learning for both students and teachers. Inquiry Journeys, our elementary social studies curriculum, is used in schools and districts across the country to help students develop deep social studies knowledge and the inquiry skills essential for a thriving democracy. Join our team of designers, advocates, guides, thought leaders, and makers to help us make an even greater impact. Together, we can shape the future of education. About the role We are hiring an Implementation Success Manager (ISM) to drive the success, renewal, and...