TrulyHired
Remote (United States)
B2B Customer Support Location: Remote, US Position Type: Full-time Salary range: $24 - $27 The B2B Customer Service Specialist supports the B2B Customer Service team by assisting with day-to-day customer service operations and administrative tasks. This role works closely with the primary B2B point of contact to help ensure timely responses, accurate order handling, and a high level of customer satisfaction for schools and business partners. Key Responsibilities Assist the primary B2B point of contact with customer service inquiries and account support Respond to B2B customer inquiries, providing accurate information and timely solutions Follow up on customer issues to ensure full resolution and satisfaction Support the processing of purchase orders and coordinate with internal teams for fulfillment Assist with creating and managing customer invoices, including re-invoicing as needed Help prepare and deliver formal quotations upon request Maintain...

