60 pool jobs found

Edtech.com's Summary MagicSchool is hiring a Customer Support Specialist (Contractor) to manage high volumes of support requests from educators and district administrators during the back-to-school season. The role involves resolving technical issues, providing clear guidance on product and AI features, and maintaining detailed documentation to ensure quality and team collaboration. Highlights Provide frontline support via chat and email to teachers and district administrators during high-demand periods. Troubleshoot technical problems including login failures, browser compatibility, and SSO/LTI integration issues. Use the Intercom ticketing system to document interactions, troubleshooting steps, and resolutions. Identify recurring issues and report patterns to team leads for continuous improvement. Required experience includes prior K-12 classroom teaching and familiarity with educator workflows. Strong customer service and written communication skills, especially in...

About Us Udacity is now an Accenture company, and exciting things are happening! We are on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Recognized for its innovative impact, Udacity part of Accenture continues to empower people with the skills they need to secure the jobs they want. Our School of Data is committed to providing high-quality upskilling opportunities in this rapidly evolving field. We regularly launch new projects and are seeking experienced mentors to join us as external contractors to support our programs and learners....

About Us Udacity is now an Accenture company, and exciting things are happening! We are on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Recognized for its innovative impact, Udacity part of Accenture continues to empower people with the skills they need to secure the jobs they want. Our School of Cybersecurity is committed to providing high-quality upskilling opportunities in this rapidly evolving field. We regularly launch new projects and are seeking experienced mentors to join us as external contractors to support our programs and...

About This Opportunity: We are always on the lookout for exceptional talent to join our team! While we may not have an immediate opening for this role, we are proactively building a pool of talented professionals for upcoming opportunities. We're excited to connect with passionate, results-driven individuals for Support Analyst I future opportunities. If this sounds like you, we'd love to hear from you! Propel Your Career in Tech Support as a Support Analyst I at Panopto! Are you passionate about solving problems, while delivering phenomenal customer experiences? As a Support Analyst I at Panopto, you'll be the first responder in helping our users succeed. You'll prioritize support tickets, assess issues, and collaborate with a team of experts to provide timely and effective solutions. The role goes beyond troubleshooting, you'll have an opportunity to shape our internal Knowledge Base, ensuring customers and teammates can access the best resources. In this role, you'll gain...

About This Opportunity: We are always on the lookout for exceptional talent to join our team! While we may not have an immediate opening for this role, we are proactively building a pool of talented professionals for upcoming opportunities. We're excited to connect with passionate, results-driven individuals for Account Managers future opportunities. If this sounds like you, we'd love to hear from you! Grow Your Career as an Account Manager at Panopto! Are you a relationship-driven professional looking to make a real impact with our customers? As an Account Manager, you'll play a vital role in strengthening and expanding our client relationships. You'll be able to drive revenue growth through strategic upselling and software renewals while ensuring our customers continue to realize value from our offerings. If you thrive in a fast-paced environment, have a passion for creating value for customers, and excel at building relationships, this role may be your opportunity to fuel...

Edtech.com's Summary Cengage Learning Inc. is hiring an Associate Portfolio Manager to support the Career and Technical Education portfolio in the School market. The role involves creating product strategies through market analysis, leading product development to deliver quality educational experiences, and collaborating across teams to articulate product benefits and drive adoption. Highlights Lead a profitable product line with strategic business planning. Provide product leadership representing portfolio and customer needs. Use data to inform business proposals, mitigate risks, and guide strategic decisions. Develop long-term goals and metrics-driven milestones based on market research and trends. Manage end-to-end product development plans including budgets and resources. Facilitate cross-functional collaboration to ensure timely delivery within scope and budget. Establish relationships with key authors and adoption decision makers to gain insights and strengthen...

Edtech.com's Summary Cengage is hiring a Senior Director of Portfolio Management to lead the strategy and performance of their global K-12 curriculum portfolio. The role involves defining portfolio vision, guiding product investments, managing a leadership team, and coordinating cross-functional efforts to deliver valuable educational products and achieve financial goals. Highlights Lead end-to-end portfolio strategy and performance for K-12 curriculum across multiple disciplines. Drive a hypothesis-driven, evidence-based product management approach using customer and market insights. Oversee portfolio lifecycle decisions balancing speed, quality, and impact across diverse product lines. Align cross-functional teams including Product, Academic Design, Operations, Finance, and Go-To-Market. Build and develop a high-performing leadership team of Portfolio Directors and Managers. Manage portfolio operations, including financial and licensing infrastructure to support...

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values diversity, engagement, and discovery Our inclusive culture fosters engagement and discovery, empowering you to bring your best self to work every day. Role Description Join Cengage as an Enrollment Representative and be part of a team dedicated to helping learners worldwide reach their educational and career aspirations. This is an outstanding chance to support our mission by connecting with prospective students and steering them toward programs that align with...

Senior Program Officer Remote Chaloner has partnered with the Raikes Foundation on their search for a Senior Program Officer. About the Raikes Foundation The Raikes Foundation is committed to building a thriving, multiracial democracy that puts the American dream within everyone's reach, regardless of their race, gender, income, or the neighborhood they live in. Our goal is to bring people together to break down barriers that prevent communities from thriving and to support solutions that allow all of us to dictate our own future. Learn more here . Our philanthropy is rooted in the belief that those most closely impacted by the problems we face in our country should be the closest to shaping the solutions. We make grants in four core areas: education, housing stability for youth, resourcing an inclusive democracy, and impact-driven philanthropy. We believe that investing in systems-level change is the key to transforming society for the better and that a meaningful structural...

Edtech.com's Summary Turnitin, LLC is hiring a Director, Business Intelligence & Analytics (BIA). The role involves leading the development and governance of key business KPIs, modernizing the analytics platform using advanced tools, and integrating AI to enhance data-driven decision-making. The Director will manage a team, collaborate across departments, and ensure trustworthy, scalable analytics solutions that support revenue operations. Highlights Own and maintain comprehensive business KPIs including SaaS recurring-revenue metrics such as ARR, ACV, GRR, NRR, churn, bookings, pipeline, win rate, quota attainment, and forecast accuracy. Lead migration from legacy BI stack to a modern code-driven ecosystem using Redshift, dbt, Dagster, Airbyte, and a version-controlled BI layer. Develop and execute BI strategy aligned with company goals, supporting operational rigor and scale. Implement AI-augmented analytics including agentic coding tools (Claude Code, Codex),...

Edtech.com's Summary Turnitin, LLC is hiring a Director of Business Intelligence & Analytics (BIA) to lead and modernize the Revenue Operations analytics function. The role involves defining and governing core business KPIs, migrating to a code-driven data platform, and leveraging AI tools to enhance data products and reporting for executives and sales teams. The director will also manage and mentor a team, build scalable analytics solutions, and communicate insights across technical and non-technical stakeholders. Highlights Lead the definition and governance of core recurring-revenue and operational KPIs ensuring a single version of truth. Manage migration from legacy BI stack (Redshift, Alteryx, Tableau) to a modern code-driven ecosystem using tools like dbt, Dagster, and Airbyte. Implement AI-augmented analytics including conversational analytics, AI-generated narratives, and AI-driven insights and actions. Oversee a team consisting of Business Intelligence...

Edtech.com's Summary Handshake is hiring a Ngspice Specialist - AI Trainer. The role involves using expertise in analog circuit simulation and SPICE modeling to evaluate AI-generated content and provide feedback to improve AI understanding of circuit design and electronics workflows on a flexible, hourly contract basis. Highlights Support AI research by reviewing and annotating analog circuit simulation and SPICE modeling outputs using Ngspice. Create tool-related questions and assess AI responses for accuracy in circuit design workflows. Require at least 3+ years of hands-on experience with Ngspice or similar tools like Qucs-S. Experience with analog circuit simulation, mixed-signal analysis, or digital circuit design is essential. Familiarity with Python, C, or MATLAB is advantageous. Strong written communication skills and ability to work independently. Contract position with flexible, asynchronous hours and no minimum hourly requirement. Fully remote work with...

Edtech.com's Summary Handshake is hiring an Ardour Specialist - AI Trainer to support AI research through flexible, hourly contract work by evaluating AI-generated audio content and providing feedback based on professional audio engineering and production workflows. The role involves using hands-on experience with recording, editing, or mixing audio in Ardour to create tool-related questions and review AI responses for accuracy and relevance. Highlights Use Ardour expertise to assess AI-generated audio for quality and workflow accuracy Provide feedback to improve AI understanding of audio tasks and production processes Minimum 3 years of hands-on experience using Ardour required Experience in roles such as Audio Engineer, Music Producer, or Sound Designer preferred Knowledge of recording, editing, mixing, and annotating audio assets essential Strong written communication skills and ability to follow written guidelines Independent contractor status, not full-time...

Edtech.com's Summary Handshake is hiring an Audacity Specialist - AI Trainer. The role involves using expertise in Audacity for audio editing and post-production to create evaluation questions and review AI-generated responses, improving AI understanding of audio workflows. This contract position allows independent, flexible work on project-based assignments to support AI research. Highlights Evaluate AI-generated audio content using Audacity expertise Create tool-related questions to assess AI accuracy and relevance Use hands-on experience in audio editing, podcast production, or voice-over recording Minimum 3 years of professional or freelance experience with Audacity required Knowledge of audio editing concepts and post-production workflows essential Strong written communication skills and ability to work independently Contract, hourly, project-based role with flexible asynchronous schedule Fully remote work with no minimum hour requirement, typically 5-20...

Edtech.com's Summary Handshake is hiring a Digital Illustrator - AI Trainer. The role involves using Krita expertise to create questions and review AI-generated artwork for accuracy and relevance, helping improve AI understanding of illustration and concept art workflows on a flexible, contract basis. Highlights Create tool-related questions and review AI-generated digital paintings and concept art using Krita. Use hands-on experience in digital painting, character design, or concept illustration to evaluate AI content. Provide detailed feedback to enhance AI visual task performance and creative workflows. Requires minimum 3 years of professional or freelance experience with Krita software. Strong understanding of digital illustration concepts and workflows is essential. Must possess strong written communication skills and the ability to follow written guidelines independently. Contract role with flexible, asynchronous schedule and no minimum hour requirement. Work...

Edtech.com's Summary RISE is hiring a Junior MEL Research Analyst to support data collection, analysis, reporting, and learning across its organizational initiatives focused on improving educational outcomes. The role involves maintaining datasets, conducting quantitative and qualitative analyses, developing reports and dashboards, and collaborating with the MEL team and network staff to inform program improvement and decision-making. Highlights Support development, administration, and monitoring of surveys and data collection activities. Clean, organize, validate, and maintain quantitative and qualitative datasets ensuring data accuracy. Create Tableau dashboards and visualizations, perform descriptive, correlation, and regression analyses. Assist in research, evaluation planning, learning agenda design, and develop reports, presentations, and briefs. Manage timelines, task tracking, and coordination for multiple MEL projects. Required skills include proficiency in...

Edtech.com's Summary Imagine Learning is hiring an AI Workflow and Automation Architect to lead the design and execution of large-scale curriculum content transformation initiatives. The role involves building AI-assisted pipelines, collaborating with experts to set quality standards, and operationalizing systems to automate tasks such as Spanish translation and accessibility remediation at scale. Highlights Lead the architecture and execution of multi-month content transformation programs, focusing initially on Spanish translation of K-12 curriculum. Develop AI-assisted workflows using Python, LLM APIs, translation services, and platforms like StackAI and AWS Flows. Partner with curriculum and localization SMEs to define quality metrics and build tooling for early error detection. Evaluate and recommend AI tools and translation technologies for integration and compliance fit. Provide training, documentation, and support to curriculum and localization teams to ensure...

Edtech.com's Summary HMH is hiring a Director, Customer Master Data. This role leads enterprise strategy and governance for customer master data, ensuring data quality and alignment across multiple departments to support accurate order processing, digital access, billing, and reporting. The Director manages cross-functional collaboration and oversees customer data stewardship, driving risk management and operational excellence in complex systems. Highlights Define and execute strategy, roadmap, and operating model for customer master data. Own governance framework, data quality metrics, SLAs, and controls for customer data. Lead operational execution, mitigate process gaps, and ensure compliance with billing and audit requirements. Guide technology integration and platform strategies including MDM tools like Informatica MDM and SAP. Partner cross-functionally with Sales, Marketing, Finance, IT, and Analytics teams. Lead and develop a team of customer data stewards and...

Edtech.com's Summary ClassLink is hiring an Engagement Manager to manage and nurture relationships with school district leaders across Illinois, Indiana, Missouri, and Kansas. The role involves driving product adoption, providing strategic and technical guidance on ClassLink's educational technology solutions, and ensuring high customer satisfaction and retention through proactive account management and collaboration with internal teams. Highlights Develop and maintain strong relationships with school district customers to drive ongoing adoption and expansion of ClassLink products. Deliver demonstrations and provide consultative guidance as the education and product expert. Manage customer accounts with proactive outreach, annual reviews, renewal support, and health monitoring. Support school districts in IL, IN, MO, and KS with up to 50% travel for in-person engagements and user group hosting. Requires administrator-level experience with ClassLink and diverse rostering...

Data Architect Remote DC, District of Columbia, United States Enterprise Data and Insights Job description Who We Are Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content-and all teachers deserve tools that are intuitive, effective, and built for the realities of today's classrooms. We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes. We are committed to usability, coherence, and practical implementation-supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact. What We Build Our products- Eureka Math and Eureka Math², Wit &...