TrulyHired
Remote (United States)
Edtech.com's Summary Cengage Learning Inc. is hiring a Program Manager, Customer Migrations. This role involves leading the planning and execution of platform migrations within the Cengage School portfolio, managing cross-functional, multi-year projects, and coordinating with various departments to ensure delivery milestones are met. Highlights Manage complex, cross-functional project plans for platform migrations. Collaborate with Content & Portfolio, Marketing, Customer Success, and Revenue Operations to track milestones and tasks from inception to delivery. Create unified schedules, manage dependencies, and track multiple workstreams such as product data, physical inventory, customer entitlements, content migration, and technology releases. Communicate program health across the organization and develop a reusable playbook template for migrations. Serve as triage point for stakeholder requests, resolving or escalating issues timely. Require 3-6 years of project...

