45 technology support technician jobs found

Role Summary The Lead, Formative Product Measurement is accountable for leading the execution and evolution of the measurement strategy across our formative assessment portfolio. This role operates within and advances the broader formative measurement vision for the organization, helping translate strategic direction into scalable measurement systems, research programs, and AI-enabled innovation. In close partnership with executive measurement leadership, this role shapes the continued development of our precision learning architecture through methodological leadership, applied research, and cross-functional collaboration. This leader oversees psychometrics, learner and domain modeling, AI-assisted measurement and learning innovation, and the research agenda that underpins product design, efficacy, and validity. Key Responsibilities 1. Measurement Strategy & Product Architecture Lead execution and continuous improvement of the formative measurement strategy...

Why You'll Love This Role: As a strategic leader within the Technology team, you will define and drive the architecture of our data platform â€" encompassing data engineering, warehousing, analytics, and self-serve capabilities for internal and external stakeholders. You will be the connective tissue between technical complexity and meaningful decisions, setting the standards for data quality, governance, and access while empowering cross-functional partners across Product, Marketing, and Customer Success with the tools and insights to act decisively. By building the infrastructure and the culture that turns data into a genuine competitive advantage, you will directly shape how our educational platform evolves and how students and teachers engage with it. What You'll Be Doing: Own and drive the data and analytics strategy, roadmap, and execution across the organization. Scale and mentor a high-performing team spanning data engineering, analytics, and platform....

Vice President of Technology Fully Remote • Remote • Technology & Engineering Job Type Full-time Description ABOUT THE ROLE We are seeking an experienced and strategic Vice President of Technology for our mission-driven edtech organization. This role requires deep expertise in software engineering, DevOps, and quality assurance, along with a strong understanding of IT and cybersecurity functions. Candidates for this role must bring at least 10 years of experience directly leading engineering teams and driving software development and delivery for a learning or education product. In this role, you will also oversee corporate technology management, including data privacy, cybersecurity, and IT support. Reporting directly to the President of Teach to One , this leader will drive the overall technical execution, scalability, reliability, and evolution of a sophisticated software platform built on microservices, GraphQL, a component-based frontend, and numerous...

Principal Product Manager (Content Authoring, Delivery & CMS) Remote DC, District of Columbia, United States Digital Job description Who We Are Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content-and all teachers deserve tools that are intuitive, effective, and built for the realities of today's classrooms. We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes. We are committed to usability, coherence, and practical implementation-supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact. What We Build Our products- Eureka Math and...

Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: Wiley is seeking an Editor for our Math & Statistics courseware portfolio who is curious, creative, innovative and passionate about the future of teaching and learning in Higher Education. In this role, you will focus on driving the vision and strategy for Wiley's products and courses in the Math and Statistics disciplines. Your products will span both the WileyPLUS and Knewton Alta platforms. You will collaborate with a talented and close-knit team to architect and implement new and updated products and business models. Job...

About Renaissance When you join Renaissance®, you join a global leader in pre-Kâ€"12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what mattersâ€"creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description The Account Manager I is responsible for managing and selling Renaissance Learning’s products and services, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities.†The Account...

Sr. Acquisitions Editor Editorial Remote, United States Description About O'Reilly Media O'Reilly's mission is to change the world by sharing the knowledge of innovators. For over 45 years, we've inspired companies and individuals to do new things-and do things better-by providing them with the skills and understanding that's necessary for success. At the heart of our business is a unique network of experts and innovators who share their knowledge through us. O'Reilly Learning offers exclusive live training, interactive learning, a certification experience, books, videos, and more, making it easier for our customers to develop the expertise they need to get ahead. And our books have been heralded for decades as the definitive place to learn about the technologies that are shaping the future. Everything we do is to help professionals from a variety of fields learn best practices and discover emerging trends that will shape the future of the tech industry. z Our customers...

Researcher, Emerging Technologies and AI Literacy Powerful Learning Remote (United States) About Digital Promise Global The Powerful Learning team ensures all learners have consistent and sustained experiences of powerful learning, thus empowering them to thrive in an increasingly complex and technological world. Our work involves engaging in research that contributes to the field of learning sciences; designing solutions that define, model, and provide examples of evidence-based insights that support the implementation of powerful learning; engaging strategic partners and communities to co-design and advance powerful learning solutions; and mentoring leaders within the education ecosystem. Our team, alongside our broader organization, is well-positioned to respond to the emergent needs of the field. About the Position The Researcher, Emerging Technologies, is responsible for developing an evidence base for the Research team's efforts to operationalize, scale and sustain...

About EAB At EAB , our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our team members love their jobs and are invested in their communities. See how we've been recognized for this dedication to our staff by checking out our recent awards . For more information, visit our...

Principal Consultant Remote United States Overview Application Description Education First is a trusted advisor to education funders and changemakers in all 50 states. We uniquely bridge policy, practice and philanthropy to create more clarity and coherence across P-20 education initiatives and systems. Education First is seeking an experienced leader to join the Accelerate Academic Coherence consulting team as a Principal Consultant. The Accelerate Academic Coherence team supports philanthropic, state, and district leaders in designing and implementing high-quality, coherent instructional, assessment, and accountability systems. The Principal Consultant is expected to bring expertise gained by serving currently or recently as a national funder, or as a close advisor to philanthropy with strong relationships, to advance high-quality, coherent instructional, assessment and accountability systems, including how systematic, strategic use of Artificial Intelligence...

AI Product Manager Product Management Remote, United States Description Position at Imagine Learning Great Purpose. Great People. Great Opportunities. At Imagine Learning, we Empower Potential - in students, educators, and each other. As the leading provider of digital-first K-12 curriculum solutions, we're committed to igniting learning breakthroughs that spark curiosity, creativity, and confidence. Every day, our team designs innovative tools that help educators personalize instruction and engage students in meaningful ways. We're shaping the future of learning through our Curriculum-Informed AI™ approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential. Together, we're reimagining what's possible and transforming education . That same spirit of innovation and purpose drives our team culture. At Imagine Learning, you'll find opportunities...

GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. We received a seed investment from Y Combinator in 2015 and have pursued a strategy of 'Sustainable Growth' ever since: achieving six consecutive years of profitability and positive cash-flow while more than quadrupling our revenue, our customer base, and our team. In 2022, we raised $50 million to accelerate the next stage of our growth. Through The GiveCampus Social Mobility Initiative , we've donated $1 million in free fundraising support for programs that help low-income students, first-generation students, and underrepresented minorities. And in 2022 and 2023, we were named to Y Combinator's Top Companies list and the Inc. 5000 list of America's fastest-growing private companies. While we operate at meaningful scale (we've...

Company Overview: At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world. We don't just build software; we obsess over our users' goals to deliver solutions that truly matter. Our mission is simple: to attract the brightest talent, people like you, to Elevate the Craft and do the most impactful work of your career. As we continue to support growth and expansion, we are seeking a dynamic, results-driven Account Manager to join our team, focusing on the higher education, K-12 and enterprise industries. Position Summary: In this role, you will have the opportunity to do the most impactful work of your career, elevating your craft while contributing to a team that values lifelong learning. In this role, you will do the most impactful work of your career, elevating your craft while contributing to a...

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It’s Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and...

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through...

Senior Manager of Implementation Success Fully Remote • Remote • Program Success Job Type Full-time Description WHO WE ARE New Classrooms is a national non-profit organization focused on reimagining math education for all students. We are a fully remote team of educators, technologists, and advocates committed to the idea that all students deserve an educational pathway that meets them where they are and gets them to where they need to be. We partner with schools, districts, and states to support the implementation of our personalized, competency-based math solution, Teach to One Roadmaps , while also advocating for shifts across the K-12 landscape to create the conditions for more student-centered learning. ABOUT THE ROLE The Program Success team partners with schools and districts to help educators unlock the full potential of every learner. Through thoughtful use of technology, data, and personalized support, we help teachers and leaders use insights to guide...

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love . Senior Product Manager - Student Experiences Role Description As a Senior Product Manager focused on the MagicSchool Student product, you will own the experiences that empower students to learn, create, and grow with AI in responsible and impactful ways. You’ll lead the development of student-facing features that support engagement, learning outcomes, and trust while aligning with educator and district expectations. This role blends strong product leadership with deep empathy for student users, requiring thoughtful prioritization across usability, safety, and educational impact in a highly...

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students â€" especially...

Why You’ll Love This Role: As a Customer Support Representative, you will handle escalated and complex customer issues that require in-depth troubleshooting and cross-team collaboration. By working closely with internal teams like Tier 3 and Product to resolve high-level challenges, you will develop a deep mastery of the Newsela and Formative products and integrations. This is an opportunity to be at the center of technical problem-solving while supporting our fantastic customers. What You’ll Be Doing: Support our customers through live chat, email, and occasionally over live video calls. Resolve complex technical issues, from platform integrations to data syncing challenges, ensuring seamless user experiences as a go-to expert. Use analytical skills and creative problem-solving to make a real impact on customers' day-to-day workflows. Actively listen and ask the right questions to clarify issues, pinpoint root causes, and provide effective solutions. Turn...

Staff Accountant REMOTE $61,000 - $66,000 Annually Accounting Where Fun at School Becomes Skills for the Future™ Who We Are At Sphero, we create hands-on, engaging learning tools because we believe fun at school builds skills and confidence for the future. Education goes beyond facts and formulas - it opens doors, sparks curiosity, and reveals possibilities. When students solve problems and think creatively, they don't just gain knowledge - they gain the power to use it. With a physical presence in Greenville, TX, Hong Kong, and fully remote, globally based employees, we work alongside teachers to redefine traditional approaches in education. What You'll Do We are looking for a highly versatile Staff Accountant with the ability to work collaboratively across multiple functions of the organization and within the accounting team. We're looking for someone with general accounting knowledge with a process oriented mindset. This person should be able to follow...