2 jobs found in Lawrence

Job Description The Help Desk Ticket Lead oversees the daily operations of the IT help desk ticketing system and provides technical support, guidance, and coordination to the IT Team. This individual is responsible for ensuring timely and efficient resolution of user requests and incidents, assisting with hands-on troubleshooting, and escalating issues when necessary. The Help Desk Ticket Lead is responsible for monitoring ticket flows, enforcing service standards, assisting with training, and collaborating closely to optimize support operations and end-user satisfaction. Responsibilities: -Monitor and prioritize incoming help desk tickets to ensure timely response and resolution. -Assign and coordinate tickets among IT support staff based on complexity and availability. -Provide hands-on troubleshooting and resolution for routine and moderately complex hardware, software, printer, peripheral, and network connectivity issues. -Support desktop, laptop, Chromebook, mobile...

Job Description The Emily G. Wetherbee School is seeking a Special Education Individualized Learning Program teacher responsible for planning and co-teaching with the core content teachers in a grade-level. Inclusion, pull-out, and co-teaching models to be determined by students' Individualized Educational Plans. The ideal candidate possesses a belief that all students are capable of learning. Teacher responsibilities include, but are not limited to: -Participating and collaborating with colleagues effectively in grade-level and content vertical planning meetings -Attending IEP, 504, student support, and team meetings -Participating in family engagement activities -Establishing and maintaining grade-level paraprofessional collaboration in the classroom -Demonstrating preparation and skill in working with students from various cultural, economic and ability backgrounds -Encouraging and monitoring the progress of individual students and using this information...