2 english jobs found in Sterling Heights

Job Description Hours: Monday-Friday, 8:00 a.m. - 5:00 p.m. Qualifications: Ability to work independently; self-motivated and aligned with District performance expectations. Able to work in a fast-paced, stressful, and high expectation environment. Experience in a school setting is preferred. Ability to organize and prioritize clerical and daily work assignments. Possess polite, efficient, and effective telephone communication skills. Ability to maintain strict confidentiality. Enthusiastic and positive attitude. Ability to work calmly and effectively amongst numerous interruptions. Possess and demonstrate skills in human relations with staff, students, and parents. Experience in all Microsoft and Google applications. Demonstrated interpersonal skills. Other duties as assigned by immediate supervisor. Proficiency test(s) will be required. Responsibilities: To perform all duties and responsibilities which promote the goals and...

Job Description Reports to: Help Desk Coordinator Work Year: 52 weeks Description: Create a positive customer support experience with professional attitude. Provide technology support to end-users in a centralized desk environment and on-site at school facilities. Provide telephone support, electronic requests, assist users. Open, track and close trouble tickets. Track/document issues and resolutions. Troubleshoot, configure, install and maintain a variety of software applications. Configure computer systems, diagnose hardware/software faults and solve technical problems. Support and troubleshoot: basic connectivity and peripheral equipment; basic phone issues and typical office and audio-visual equipment (elmo, projectors, and sound system). Replace electronic components as needed. Provide support/training for district systems and applications. Create system, application and process documentation. Contribute to the development,...