23 jobs found

Join National Heritage Academies (NHA) as a Cybersecurity Intern for a summer opportunity. The available position reports directly to the Application Operations Manager and will be responsible for assisting with the implementation of an identity system as well as functional and regression testing. As a member of the Application Operations team you will be responsible for the success of an identity system, as well as assisting the Quality Assurance Team with end to end testing for product releases. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. We would like to add you to our wolf pack. Sound good to you? Keep reading! In This Role You will make an impact Gain valuable hands on experience Be paid Your Role Individual will support single sign-on(SSO) systems and services (ADFS/AzureAD/Okta) and will assist in migrating enterprise systems to new SSO provider. Will be part of a team that owns Identity Access Management system(s) including business partnership, requirements management, quality assurance, maintenance, and support. Individual may provide miscellaneous application operations services to all IT teams including SIEM monitoring, phishing email review, vulnerability management, SFTP, proxy technology, Linux administration, etc. Will be part of a team that owns users, groups, and role management in Active Directory. Analyze and dissect system requirements and technical specifications to create and execute test cases for application modules Ability to write test cases and execute testing in a web environment Test new applications, with or without the use of formal test cases/scripts Requirements Experience with Active Directory, ADFS, SSO, SAML, PowerShell, IIS or Identity Management preferred. A technical knowledge of Identity infrastructure. Strong analytical and problem-solving skills Strong verbal and written communication skills Ability to work independently Background in reviewing business and functional requirements for applications. Team player and can work with minimal supervision To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) as a data analyst. This position will report to the director of business intelligence and will be responsible for meeting with different departments within human resources (people services) to understand business processes, gather business requirements, perform ad-hoc analyses, create solutions, and train end users. In addition, the candidate will be responsible for creating reports, dashboards, cubes, and websites using the organizations data warehouse. The data analyst will hold a dual role within NHA. Part of this role will be analytics driven, where the candidate will work with the People Services (Human Resources) department to understand their data and reporting needs and perform data exploration and ad-hoc analyses to support their business decisions. In the other half of this role, the candidate will use their knowledge and analyses of the People Services department's data needs to design, create, and implement reports and dashboards to support and enhance the data-driven decision making of the business users. These could include Tableau dashboards, PowerBI dashboards, Analysis Services cubes, and custom websites. Knowledge of these specific technologies isn't mandatory, but this individual should have strong SQL query writing skills. About Us NHA, founded in 1995 and based in Grand Rapids, Michigan, is one of the nation's leading for-profit charter school management organizations. NHA's system of schools is designed to eliminate the achievement gap and provide a public school choice to families so their children are prepared for success in high school, college, and beyond. With a commitment to hard work, good citizenship, and personal responsibility, students experience a safe, secure learning environment where achievement thrives. A passion and dedication to the mission of serving children and partnering with communities to provide an excellent educational experience permeates the culture of our organization. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center has over 400 team members in departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. Your Role Work closely with People Services internal departments to diagnose data needs Design, conduct and produce ad-hoc analyses Design and create reports for internal departments to enhance their decision-making processes Support team members on data visualization projects Handle change requests and enhancements to existing assets Requirements Bachelor's degree in statistics, computer science, data science, IT, or equivalent experience Strong T-SQL skills Experience with SQL Server & Management Studio Experience with analytics -- linear or logic regression, machine learning, etc. Interest in data visualization and reporting Experience with Tableau preferred Experience with data warehousing preferred Attention to detail: You will largely be responsible for the quality and accuracy of your own work. You need to develop procedures and practices to ensure you are delivering good data Eager to learn: We work with a variety of technologies and we want team members to have the opportunity and desire to learn them all Self-directed: Much of what we do is independent and self-initiated work. We need someone who can manage their own priorities, be self-motivated, figure things out on their own, and generate new ideas Communication: This individual will be responsible for regular communications to customers in People Services. This includes regular discussions to understand the business needs of People Services, updates on progress of work, and helping to tell the people story through data To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) as an IT intern. This position will report directly to the manager of IT Dynamics and will be responsible for enterprise application systems. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and excitement, and our annual 5K Service Center fun run. Do you want to join our team and make a difference? Keep reading! In This Role Learn the basics of a Dynamics 365 system and how to maintain it Assist with the creation and maintenance of automated processes and unit testing Your Role Create basic services to integrate with other systems within the organization Help move some of the current services/modify infrastructure into the cloud Requirements Working towards a degree/desire to work in IT Preferred experience in IT, but not required To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) as a Instructional Technology Intern for a summer opportunity. This position will report directly to the Educational Tech Department Manager and will be responsible for various projects throughout the summer. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. We would like to add you to our wolf pack. Sound good to you? Keep reading! In This Role You will make an impact Gain valuable hands on experience Be paid Your Role The Educational Department at NHA is uniquely poised to integrate technology for instruction. In this Instructional Technology Internship, you will support teachers by creating end-user documentation for accessing and troubleshooting digital curricular tools aligned tightly to our academic strategy. Potential programs you would be creating resources for are: aimswebPlus, STEMscopes, and/or McGraw Hill. This internship will provide you experience in collaborating with cross-functional academic and I.T. teams, as the role of an instructional technology leader does at the district level. You will also have the opportunity to visit some of our schools in Grand Rapids to get a feel for what our schools are like and be able to talk to teachers about their experience with these programs.. You will get exposure to the multiple perspectives and teams needed to implement and sustain instructional technology solutions. Requirements Education: o Pre-service teacher, preferred o Accepted into college of education, preferred Skills: o Intrinsic motivation to improve support for classroom teachers who utilize technology for instruction o Desire to learn new skills and tools and apply to internship work o Self-starter who can initiative to engage internal teams, school staff and vendor partners to coordinate meetings and obtain information o Able work with teams and/or independently; as project phases progress o Willingness to collaborate to understand departmental priorities and balance with needs of teachers o Strong grammar and writing skills Experience: o Work in K-12 school setting - field experience / practicums To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

EdOps specializes in the finance, student data and operations work of leading schools. Our mission is to minimize the financial, operational, and compliance demands of running a school and to support education leaders with data-driven insights to improve student outcomes. Our range of services includes finance & accounting, grants management, student data analytics & management, human resources, strategic consulting, and facilities finance support. With a rapidly growing team of 60+ education professionals around the country, EdOps works with a range of schools and networks in multiple states to ensure operational excellence in support of stud ent achievement. We are quickly growing and always hiring! Applications are reviewed on a rolling basis, and start dates are flexible. To apply, please send resume and cover letter to [email protected] We are looking for a business-oriented individual who excels at working with clients in diverse organizations. The position involves working with multiple charter school clients with their student data analytics and management. The position is ideal for an individual looking to apply business/analytical skills in a growing company working to improve public education. Responsibilities include: Conduct statistical analysis of school clients’ student achievement data Summarize and analyze information for statistical reports to school leadership Maintain and utilize core functions of school clients’ student information systems Identify and implement means for schools to more efficiently utilize their student information systems to support overall student and organizational performance Ensure that   school   is meeting all compliance requirements related to student data Advise schools on student accounting procedures and regulations Qualifications: Experience in data migration to include data mapping and data profiling Experience in managing large scale projects Programming proficiency in a subset of Python, R, VBA, and/or Java; proficiency in SPSS or SAS a plus Experience with data visualization tools, such as Qlik and Tableau Advanced Excel, including lookup and parsing functions Ability to translate data into understandable action steps, and to communicate concisely and persuasively with education clients Please send resume + cover letter to [email protected] EdOps is an Equal Opportunity Employer.

EdOps specializes in the finance, student data and operations work of leading schools. Our mission is to minimize the financial, operational, and compliance demands of running a school and to support education leaders with data-driven insights to improve student outcomes. Our range of services includes finance & accounting, grants management, student data analytics & management, human resources, strategic consulting, and facilities finance support. With a rapidly growing team of 60+ education professionals around the country, EdOps works with a range of schools and networks in multiple states to ensure operational excellence in support of student achievement. We are quickly growing and always hiring! Applications are reviewed on a rolling basis, and start dates are flexible. To apply, please send resume and cover letter to [email protected] We are looking for a mission-driven and business-oriented individual who excels at working with clients in diverse organizations. The position is ideal for an individual looking to apply business, analytical, and accounting skills in a growing company working to improve public education. The charter school finance specialist position is ideal for an individual looking to apply business, analytical, and finance/accounting skills to the social sector. Key Responsibilities: Serve as an outsourced CFO for a portfolio of charter schools, advising these schools’ leaders and Boards on matters pertaining to financial and operational policies, strategic decisions, and long-term financial planning Oversee all financial aspects of the schools, including accounts payable, payroll, grants administration, and financial compliance Maintain accounting books and prepare monthly financial statements and accompanying Board presentations Lead the annual budgeting process in partnership with school leadership Serve as schools’ primary contact during annual financial audits and 990 preparation Analyze, model, and solve problems on a wide range of business issues Liaise with the schools’ Boards, the state education authority (SEA), and the charter authorizer as needed Qualifications: MBA, MPP, MPA, CMA or other advanced degree with analytical focus At least 2 years of work experience, preferably in a related field (finance, accounting, or K-12 education); additional work experience may be substituted for an advanced degree in some cases. We welcome former teachers seeking to transition into an operations role. Strong MS Excel skills and financial modeling experience (familiarity with accounting software a plus) Exceptional quantitative analysis, strategic thinking, and problem-solving skills Strong client communication and interpersonal skills Commitment to education and knowledge of charter schools a major plus Ability to occasionally travel within region and work non-standard hours to attend evening board meetings Start date is flexible. Please send resume + cover letter to [email protected] EdOps is an Equal Opportunity Employer.

EdOps specializes in the finance, student data and operations work of leading schools. Our mission is to minimize the financial, operational, and compliance demands of running a school and to support education leaders with data-driven insights to improve student outcomes. Our range of services includes finance & accounting, grants management, student data analytics & management, human resources, strategic consulting, and facilities finance support. With a rapidly growing team of 60+ education professionals around the country, EdOps works with a range of schools and networks in multiple states to ensure operational excellence in support of stud ent achievement. We are quickly growing and always hiring! Applications are reviewed on a rolling basis, and start dates are flexible. To apply, please send resume and cover letter to [email protected] We are looking for a business-oriented individual who excels at working with clients in diverse organizations. The position involves working with multiple charter school clients with their student data analytics and management. The position is ideal for an individual looking to apply business/analytical skills in a growing company working to improve public education. Responsibilities include: Conduct statistical analysis of school clients’ student achievement data Summarize and analyze information for statistical reports to school leadership Maintain and utilize core functions of school clients’ student information systems Identify and implement means for schools to more efficiently utilize their student information systems to support overall student and organizational performance Ensure that school is meeting all compliance requirements related to student data Advise schools on student accounting procedures and regulations Qualifications: Experience in data migration to include data mapping and data profiling Experience in managing large scale projects Programming proficiency in a subset of Python, R, VBA, and/or Java; proficiency in SPSS or SAS a plus Experience with data visualization tools, such as Qlik and Tableau Advanced Excel, including lookup and parsing functions Ability to translate data into understandable action steps, and to communicate concisely and persuasively with education clients Please send resume + cover letter to [email protected] EdOps is an Equal Opportunity Employer.

EdOps specializes in the finance, student data and operations work of leading schools. Our mission is to minimize the financial, operational, and compliance demands of running a school and to support education leaders with data-driven insights to improve student outcomes. Our range of services includes finance & accounting, grants management, student data analytics & management, human resources, strategic consulting, and facilities finance support. With a rapidly growing team of 60+ education professionals around the country, EdOps works with a range of schools and networks in multiple states to ensure operational excellence in support of stud ent achievement. We are quickly growing and always hiring! Applications are reviewed on a rolling basis, and start dates are flexible. To apply, please send resume and cover letter to [email protected] We are looking for a business-oriented individual who excels at working with clients in diverse organizations. The position involves working with multiple charter school clients with their student data analytics and management. The position is ideal for an individual looking to apply business/analytical skills in a growing company working to improve public education. Responsibilities include: Conduct statistical analysis of school clients’ student achievement data Summarize and analyze information for statistical reports to school leadership Maintain and utilize core functions of school clients’ student information systems Identify and implement means for schools to more efficiently utilize their student information systems to support overall student and organizational performance Ensure that   school   is meeting all compliance requirements related to student data Advise schools on student accounting procedures and regulations Qualifications: Experience in data migration to include data mapping and data profiling Experience in managing large scale projects Programming proficiency in a subset of Python, R, VBA, and/or Java; proficiency in SPSS or SAS a plus Experience with data visualization tools, such as Qlik and Tableau Advanced Excel, including lookup and parsing functions Ability to translate data into understandable action steps, and to communicate concisely and persuasively with education clients Please send resume + cover letter to [email protected] EdOps is an Equal Opportunity Employer.

EdOps specializes in the finance, student data and operations work of leading schools. Our mission is to minimize the financial, operational, and compliance demands of running a school and to support education leaders with data-driven insights to improve student outcomes. Our range of services includes finance & accounting, grants management, student data analytics & management, human resources, strategic consulting, and facilities finance support. With a rapidly growing team of 60+ education professionals around the country, EdOps works with a range of schools and networks in multiple states to ensure operational excellence in support of stud ent achievement. We are quickly growing and always hiring! Applications are reviewed on a rolling basis, and start dates are flexible. To apply, please send resume and cover letter to [email protected] We are looking for a business-oriented individual who excels at working with clients in diverse organizations. The position involves working with multiple charter school clients with their student data analytics and management. The position is ideal for an individual looking to apply business/analytical skills in a growing company working to improve public education. Responsibilities include: Conduct statistical analysis of school clients’ student achievement data Summarize and analyze information for statistical reports to school leadership Maintain and utilize core functions of school clients’ student information systems Identify and implement means for schools to more efficiently utilize their student information systems to support overall student and organizational performance Ensure that school is meeting all compliance requirements related to student data Advise schools on student accounting procedures and regulations Qualifications: Experience in data migration to include data mapping and data profiling Experience in managing large scale projects Programming proficiency in a subset of Python, R, VBA, and/or Java; proficiency in SPSS or SAS a plus Experience with data visualization tools, such as Qlik and Tableau Advanced Excel, including lookup and parsing functions Ability to translate data into understandable action steps, and to communicate concisely and persuasively with education clients Please send resume + cover letter to [email protected] EdOps is an Equal Opportunity Employer.

EdOps specializes in the finance, student data and operations work of leading schools. Our mission is to minimize the financial, operational, and compliance demands of running a school and to support education leaders with data-driven insights to improve student outcomes. Our range of services includes finance & accounting, grants management, student data analytics & management, human resources, strategic consulting, and facilities finance support. With a rapidly growing team of 60+ education professionals around the country, EdOps works with a range of schools and networks in multiple states to ensure operational excellence in support of stud ent achievement. We are quickly growing and always hiring! Applications are reviewed on a rolling basis, and start dates are flexible. To apply, please send resume and cover letter to [email protected] We are looking for a business-oriented individual who excels at working with clients in diverse organizations. The position involves working with multiple charter school clients with their student data analytics and management. The position is ideal for an individual looking to apply business/analytical skills in a growing company working to improve public education. Responsibilities include: Conduct statistical analysis of school clients’ student achievement data Summarize and analyze information for statistical reports to school leadership Maintain and utilize core functions of school clients’ student information systems Identify and implement means for schools to more efficiently utilize their student information systems to support overall student and organizational performance Ensure that school is meeting all compliance requirements related to student data Advise schools on student accounting procedures and regulations Qualifications: Experience in data migration to include data mapping and data profiling Experience in managing large scale projects Programming proficiency in a subset of Python, R, VBA, and/or Java; proficiency in SPSS or SAS a plus Experience with data visualization tools, such as Qlik and Tableau Advanced Excel, including lookup and parsing functions Ability to translate data into understandable action steps, and to communicate concisely and persuasively with education clients Please send resume + cover letter to [email protected]com. EdOps is an Equal Opportunity Employer.

MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems.   POSITION OVERVIEW: The SAS Programmer position reports to the PEIMS Reporting Unit manager in the Research and Analysis Division. This position is responsible for developing a wide range of programs to produce high-quality reports and data files that disseminate information about students, district employees, and educational organizations using statewide data. The data displayed in these reports play a critical role in informing stakeholders about the performance of the Texas public school system, both in terms of student learning outcomes and district operations. In an effort to provide useful information for the advancement of Texas education, this position works closely with a team of education data specialists to develop programs to produce reports, perform quality assurance tasks, and identify ways to improve the quality and efficiency of the report production processes. The position works under limited supervision with considerable latitude for the use of initiative and independent judgement. Please note that a resume and tailored cover letter are required attachments for applying to this position. Incomplete applications will not be considered. Additionally, please be sure to respond to the short answer prompts found in the supplemental questions. These responses should be added in a separate Word or PDF document in the attachments section of the application. Applicants who are strongly being considered for employment must submit to a national criminal history background check.   Please note that the work location for this role is 1701 N. Congress Avenue, Austin Texas. ESSENTIAL FUNCTIONS: Use SAS programming to develop reports and data files requested by internal and external stakeholders, including public information requests, and document all projects Ensure all data requests comply with the Family Educational Rights and Privacy Act (FERPA) Create and update education web reports and maintain HTML pages. Collaborate with other TEA programmers on programming techniques and state education data characteristics Perform quality assurance tasks on colleagues’ reports Serve as a technical resource to management, school districts, the general public, and colleagues   Qualifications   MINIMUM QUALIFICATIONS: Education: Graduation from an accredited four-year college or university. Experience: At least three (3) years of experience with SAS or SQL programming. OTHER QUALIFICATIONS: Prior experience developing and maintaining web reports. Meticulous attention to detail with an ability to produce high quality work in a dynamic environment Expertise in systematically analyzing programs and data systems in-depth and proposing/implementing appropriate solutions Knowledge base to develop expertise in the state’s educational data systems, including PEIMS and STAAR Capacity to engage in a collaborative, results-oriented team environment Strong project management skills Highly organized; ability to prioritize and manage multiple projects at once and meet deadlines A desire to self-reflect, give/receive feedback and continuously improve Ability to break down complex information into comprehensive parts, ask questions, synthesize and analyze As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, age, sex, disability, or veteran status, unless an applicant is entitled to the veteran’s preference. Additional Military Crosswalk (occupational specialty code) information can be accessed here . This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency. No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted.

Are you ready to use your skills and passion for technology to make the world a better place? Are you looking for a career that can make a lasting impact on the lives of young people? City Year seeks a motivated and organized Project Manager to help drive technology's impact on making all of City Year more connected, efficient, and data driven. If you are a mission-focused IT professional who is looking for a deeper sense of purpose in your work and thrives in a collaborative team environment, we are looking for you! Reporting to the Director of IT Programs, the Project Manager will build cross-departmental relationships and trust to ensure our technology enables City Year's strategic success in an intentional and scalable way. The Project Manager is responsible for the designing, planning, implementing, managing, and measuring / tracking success for a portfolio of strategic, complex projects. The Project Manager will grow knowledge of supported technology areas to have clear understanding of current and future technology requirements of the business that will support creation of an IT roadmap and governance processes. A successful candidate will also have a passion for process, best practices, and mentoring team members, specifically as it pertains to designing and implementing strategies for teams to continuously improve using Agile principles and practices. Job Description Responsibilities: 1.    Lead cross-functional teams to successful completion of projects using primarily agile methodologies, including educating team members in roles and responsibilities within agile. 2.    Establish and maintain effective relationships across departments and locations by becoming a trusted adviser to various business stakeholders.  Be the liaison between the business units, technology teams and governance committees. 3.    Manage multiple projects simultaneously, including helping to prioritize and schedule efforts so that projects finish on time. 4.    Manage resources in IT, business functions, and vendors by coordinating and negotiating competing demands for resources across projects, conflicting requirements, and competing technical solutions. 5.    Ensure high quality project deliverables throughout the project, including project documentation such as risk management plan, test plans, change management plan, and user documentation. 6.    Communicate with teams, customers, users, vendors, and stakeholder to share information about the project, status, technical specifics, plans and schedules, and challenges. 7.    Control and manage project budget so that effort completes on or under budget. 8.    Coach others within ITS and beyond on project management best practices with a focus on growing and evolving Agile best practices 9.    Assist IT Programs Director in management of ITS-wide roadmap, communication, & team-building. Qualifications: Appreciation for City Year's mission and strategy   Experience with using project management best practices and techniques in Agile and Waterfall methods Experience with requirements gathering methods and management technologies Experience supporting or enhancing more than one of the following technologies: Customer relationship management (CRM, e.g. Salesforce), Enterprise resource planning (ERP, e.g. Workday), Data warehouse, Business Intelligence, Office 365 or SharePoint At least 3 years of professional experience related to business analysis, project management, and experience in a technical environment managing the delivery of technology solutions for multiple clients or stakeholders At least 2 years of experience working on Agile teams with demonstrated gains in transparency, alignment, and velocity. Experience leading Agile teams a plus. Proficiency in MS Project, MS Office, Agile tools (such as Trello), and Visio Experience with creating change management plans and leading change management across large, diverse stakeholder groups Ability to synthesize business issues into technical solutions and technical issues into business implications Detail-oriented and familiar with best practices for testing and product lifecycle Excellent relationship building skills, especially customer service skills Experience working in an environment managing multiple, concurrent projects with shifting priorities, demands, and timelines  Degree from 4 year college program or equivalent work experience  Ability to listen deeply and communicate effectively both written and verbally to various audiences and various levels in the organization Ability to work in a rapidly changing environment Ability to handle multiple projects simultaneously Passion for working in a highly diverse, mission-oriented community Willingness to participate in various volunteer activities in support of our mission, such as mentoring an AmeriCorps member, attending a service event, providing supplies for school teams. Project Management Certifications a plus   Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.

Join National Heritage Academies (NHA) as a IT Help Desk Technician (Technology Support Specialist) . This position will report directly to the Manager of IT Operations - Technical Support Services and will be responsible for providing an excellent level of service to internal customers who request technical assistance. The individual selected for this position will provide technical support by phone, email and through face-to-face interactions by receiving, prioritizing, documenting and actively resolving end user technical help requests. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Respond to technical support requests (telephone, email, face-to-face), while providing a high level of customer service Solve technical issues using remote management tools and best-practice procedures Documentation and recording of solutions to assist with knowledge transfer, and the continuous build of our knowledge base Assist with deployment of refresh and new technology Accountable for 95%+ customer satisfaction on resolving trouble tickets Potentially traveling to support schools and/or other IT projects, less than 1 week a year Work closely with team leadership, immediate team and cross-department peers, and vendors to optimize technology for our internal customers Requirements Bachelor's Degree in an Information Technology discipline, preferred 1-3 years of professional experience in a technology customer support and or help desk environment (internship acceptable) Ability to explain technical concepts to non-technical people Intermediate experience with Windows and Chrome client operating systems preferred Basic knowledge of wired and wireless network connectivity Strong verbal and written communication skills Ability to quickly think on feet Strong customer service skills To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

About KIPP Bay Area Public Schools KIPP is a non-profit network of 224 college-preparatory public charter schools across the country educating early childhood, elementary, middle, and high school students. KIPP schools are united by a common mission, a commitment to excellence, and a belief that if we help children develop the academic and character strengths they need for college and choice-filled lives, they will be able to build a better tomorrow for themselves, for their communities, and for us all. There are currently 15 KIPP schools across the Bay Area educating nearly 6,000 students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, and Redwood City and supporting over 3,000 alumni around the country.  Position Overview The Associate Director of Technology will partner with the Director of Technology to co-manage our department and will play a vital role in the development and execution of KIPP Bay Area’s region-wide IT strategies, goals, and initiatives. In this role, they will supervise, mentor and coach a team of IT technicians responsible for providing technical support and services to students and staff across several KIPP schools. They will also lead or assist with projects and efforts to improve IT services and administration. The ideal candidate will have demonstrated success in managing and executing IT infrastructure projects of varying size and scale, as well as experience managing people.  This position will report to the Director of Technology and is based in our downtown Oakland office with occasional travel to our schools around the Bay Area. Key Responsibilities: Manage a High-performing Helpdesk Team Manage 3 to 4 team members and their development for optimal performance through mentoring, training, and ongoing development plans. Own the delivery and management of our help desk, including high-quality customer service, Service Level Agreement adherence, and resolving escalated technical issues. Analyze help desk data and report on KPIs and trends to the IT department on a monthly basis, and more broadly as needed. Drive ticket analysis deep dives to uncover learnings and develop strategies for service improvement. Provide thought leadership on team structure, management, and operations in an effort to continuously improve service and value delivery. Lead & Oversee Technical Projects Lead and manage IT projects, including the installation and implementation of systems, infrastructure, hardware, and software. Create detailed project scopes, objectives, and timelines. Effectively manage projects and resources in order to complete projects on time and within budget. Vendor management to include selection, contracting, and managing associated work. Required Qualifications Bachelor’s degree required Minimum 3 years experience in an IT managerial role, with responsibilities including people management, training/development, and performance management  Strong technical troubleshooting skills and ability to drive technical issues to resolution; ability to coordinate with external vendors to resolve issues Demonstrated customer service mindset; experience providing high-quality end-user support Passion for KIPP Bay Area Public Schools’ mission and a focus on what is best for students Excellent communication, organizational, and project management skills Positive attitude and sense of humor Additional/Preferred Qualifications Experience working with GSuite Admin functionality (administration, reporting, auditing) Proficiency in a programming language (e.g., Python, Bash, Powershell) which can be used to automate common IT tasks Work experience in a K-12  educational setting PMP Certification Compensation We are dedicated to you and your family's well-being! KIPP offers a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits. 

MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems. POSITION OVERVIEW: A rigorous academic accountability and performance reporting system is the cornerstone of the agency’s priorities to promote improved outcomes for all students and to ensure all students are prepared for success in college, career, or military. The Division of Performance Reporting is the front line for data that goes into every major project that the Texas Education Agency is responsible for. This is a senior level programmer position that will perform highly complex SAS and computer programming work in support of the state and federal accountability system. The Programmer III works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Applicants who are strongly being considered for employment must submit to a national criminal history background check. ESSENTIAL FUNCTIONS: Perform highly complex programming and data reporting for the EDFacts reports and the Federal Report Card. Process the Snapshot report. Participate in the state accountability processing. Perform quality checks for all products produced by the division. Generate Ad Hoc reports for data requests.   Qualifications   MINIMUM QUALIFICATIONS: Education: Graduation from an accredited four-year college or university. Experience: At least three (3) years of experience in SAS programming or other similar programs including system analysis and design work. Four (4) or more years’ SAS programming experience including systems analysis/design work or a combination of computer programming and project management is preferred. Substitutions: An advanced degree may substitute for two years of required experience. OTHER QUALIFICATIONS: Strong analytical skills in handling large datasets and working with complex reports; Knowledge of Web technology (HTML, SAS/IntrNet, etc); Synthesizing and maintaining complete documentations; Meticulous attention to details with an ability to produce high quality work in a dynamic environment; Highly organized; ability to manage multiple projects at once and meet deadlines; A desire to self-reflect, give/receive feedback and continuously improve; Ability to engage in a collaborative and results-oriented team environment. As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, age, sex, disability, or veteran status, unless an applicant is entitled to the veteran’s preference. Additional Military Crosswalk (occupational specialty code) information can be accessed here . This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency. No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted.

MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems. POSITION OVERVIEW: The Texas PK-16 Public Education Information Resource (TPEIR) Programmer III reports to the TPEIR Unit Manager in the Research & Analysis Division. This position performs highly complex computer programming, systems analysis, and data analysis work for the TPEIR data warehouse. Specific job responsibilities include performing requirements analysis; developing report requirement specifications and prototypes; and designing and developing reports in an iterative development environment. Public reporting of education and workforce data supports the measurement of student performance, career and college readiness, college success, and school improvement which are tied to 3 of the Commissioner's priorities. In addition, the role demonstrates transparency in school districts and informs policy makers to support two of the agency's enablers. This position plays a critical role in supporting these goals by being responsible for data warehousing tasks, detailed data analysis, creation of source to target mapping, writing complex computer programs for loading and manipulating data, creating data extracts, and quality assurance (QA) of data loads. Additionally, this role creates and publishes website content for reporting purposes and develops report documentation such as report explanations, data definitions, and user help documents. This position works under limited supervision with considerable latitude for the use of initiative and independent judgment.   Please note that a resume and tailored cover letter are required attachments for applying to this position. Incomplete applications will not be considered. Applicants who are strongly being considered for employment must submit to a national criminal history background check. Additionally, please be sure to respond to the short answer prompts found in the supplemental questions. These responses should be added in a separate Word or PDF document in the attachments section of the application.   ESSENTIAL FUNCTIONS: Writes computer programs for loading, testing, and analysis tasks. Performs QA and testing on data loads, web applications, and reports. Creates and maintains technical and user documentation and documentation of data calculations and business rules. Analyzes and prepares data for reports and data products. Designs and develops formatted web reports.   Qualifications   MINIMUM QUALIFICATIONS: Education: Graduation from an accredited four-year college or university. Major course work in Computer Science, Information Systems, or a related field is preferred. Experience: At least three (3) years of experience in computer programming, data warehousing, testing and QA, creating requirements specifications, report creation, performing systems or data analysis work, experience using SQL and Excel are required. The use of SAS, experience in documenting requirements, business rules, and user help information is strongly preferred. Experience with Texas educational data and systems is preferred. OTHER QUALIFICATIONS: Experience using Crystal Reports or other business intelligence reporting tools. Experience with web development tools (.net, c#, ASP, Microsoft Visual Studio) Meticulous attention to detail with the ability to produce high quality work in a dynamic environment. Highly organized, ability to work on multiple projects at once and meet deadlines. Excellent written and oral communication skills. A desire to self-reflect, give/receive feedback, and continuously improve. Ability to engage in a collaborative, results-oriented team environment.    As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, age, sex, disability, or veteran status, unless an applicant is entitled to the veteran’s preference. Additional Military Crosswalk (occupational specialty code) information can be accessed here . This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency. No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted.

Join National Heritage Academies (NHA) as a business systems analyst on our student information systems (aka myNHA) team. This position will report directly to the director of IT enterprise applications and will be responsible for developing and continuously improving custom-built software, supporting a community of users, and a portfolio of software applications and services that are critical to the successful operations of our organization. In this role, you will be a strategic partner, servant leader, and team facilitator in the effective delivery of enterprise software systems. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling Christmas party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Advise all members of the team to take collective ownership for the success of software systems by communicating effectively, planning and coordinating tasks as a team, advocating for quality, and meeting team delivery goals Develop strong partnerships with key businesses and education teams to understand their goals, shape business requirements, coordinate priorities, and help them to achieve successful outcomes with technology Advocate for customers' success by establishing and curating a community of feedback, setting up open channels of communication to understand the unique customer needs and identify opportunities to provide maximum value with software tools Facilitate team meetings, sprint planning, stand-ups, partner/customer engagements, systems demonstrations, retrospectives, and other rituals to maximize success for the team Develop a strong knowledge of the business processes for the software in your portfolio, combined with a developed understanding of the customer in order to translate requirements and acceptance criteria into user stories, tasks, features, and deliverables Partner with the Quality Assurance Analyst to ensure that every sprint or iteration reflects built-in quality and technical excellence Partner with System Administrators to understand customer support trends and issues, and incorporate this feedback into the work prioritization process to help ensure customer success Requirements Bachelor's degree in Computer Science or related field or equivalent job experience 5+ years' work experience with enterprise applications and system integrations Experience with custom developed software systems and working with application development teams Excellent written and verbal communication skills Working technical knowledge of integrated software development environments, agile processes, protocols, and software standards Experience with Active Directory/ADFS, Microsoft SQL Server, Microsoft Office 365, OnBase, ERP Systems, and others enterprise applications helpful but not required Customer service skills, understanding and focusing on clients' needs, establishing credibility and building positive relationships with partners Team skills, including ability to establish and maintain effective working relationships with all levels in the organization, internally and externally Strong time management skills, attention to detail, problem solving skills, and resourcefulness Project management skills; ability to prioritize and complete tasks To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.

Join National Heritage Academies (NHA) as a Database Engineer. This position will report directly to the Manager of IT Data Services and will be responsible for designing and developing database solutions in SQL Server. About Us NHA is a charter school management company that operates 80+ schools in 9 states. We are committed to our mission of "challenging each child to achieve..." and we pride ourselves on our students' ability to achieve high results in later education based on the foundations gained in grades K-8 at NHA. In this role you will work out of our corporate headquarters (Service Center) located in Grand Rapids, Michigan. The NHA Service Center is where all the behind-the-scenes magic happens. Our 400 brilliant team members are brag-worthy. With a diverse group of departments like admissions, talent acquisition, facilities, legal services, and many more working together to provide top level back-office support. The Service Center is a place of bright colors, smiling faces, and opportunity. We like to gather for events such as the fall crocktoberfest cook-off, the sparkling holiday party full of fun and unexplainable excitement, and our annual 5K Service Center fun run. Your Role Develop, maintain, and update SQL Server stored procedures, views, SSIS packages, and SSRS reports. Identify opportunities to make improvements in T-SQL code and implement them. Design, build, and implement databases to support new software development. Complete SSRS Report writing, which includes an understanding of the underlying data, data structure and business terminology. Optimize the reports and underlying stored procedures that take longer to run. Troubleshooting data issues, validating result sets, performing unit testing. Help write and optimize in-application SQL statements. Collaborate with other team members and stakeholders. Requirements 5+ years of experience in Microsoft SQL Server environment with primary focus on development. Very strong skills in T-SQL development, including query optimization, building and modifying stored procedures, functions, and creating tables and views. Advanced knowledge of T-SQL, including transactions, (begin..try, merge, common table expressions, ROW_NUMBER/OVER, bulk insert, filtering and covering indexes, computed columns, etc..) Experience in version control software, such as Microsoft TFS, Azure DevOps, etc... Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools. Strong experience in providing ownership, management, design, development and support to OLTP systems. Ability to navigate and understand large complex database structures for sourcing data. Experience in Agile development environment. Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms and complex business concepts in technical terms. Excellent problem solving and root cause analysis skills. Flexible, team player, "get-it-done" personality. Ability to multi-task and context-switch effectively between different activities and teams. Microsoft certifications are a plus. To learn more about our core values, please click here . National Heritage Academies is an equal opportunity employer.