18 customer success manager jobs found in Remote

Sr Software Engineer 2 Full Description Sr Software Engineer 2 Location: United States Description Location: Remote, USA How you'll contribute to our mission At Frontline Education, we believe every school thriving. Every community stronger. As a Senior Software Engineer 2, you will help transform how schools work so every educator and student succeeds. This role sits at the intersection of hands-on delivery and team-facing technical leadership. You'll write and review code, drive architecture decisions within your team's scope, and serve as a primary technical partner to Product and Engineering leadership. You'll help build reliable, scalable, customer-centered technology that empowers school systems to operate more effectively while keeping people at the center of every decision. How you'll drive success Technical Delivery & Architecture Design and implement complex, cross-cutting features end-to-end from scoping and architecture through production...

Manager, Software Engineering, Content Automations Full Description We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and...

Manager, Software Engineering Full Description We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic...

Manager, Software Engineering Full Description We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their...

Senior Software Engineer Full Description Senior Software Engineer Remote The Big Picture Do you enjoy applying your creative and technical skills to technology that impacts peoples' lives for good? Do you thrive in a fast-paced and collaborative environment? As part of Zoobean's product team, you will have the opportunity to help shape products that build lifelong reading habits for readers all around the world. The Senior Software Engineer is a motivated and collaborative team player who will work across our product team to build and refine the technology that inspires our clients and users. You will work closely with our web and mobile development teams as well as our product manager and designers to build new features and maintain our production apps. Communication and collaboration will be key to success. Ultimately, the code you write will be the very tool that helps a struggling reader find a book that changes their life. You will join a kind, generous, and...

Senior Software Engineer I & II Platform, AI Enablement Full Description Senior Software Engineer I & II Platform, AI Enablement Location: United States Description Location : Remote, USA How You'll Contribute to Our Mission At Frontline Education, our mission is we transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger. We're hiring for multiple roles as either a Senior Software Engineer I or Senior Software Engineer II to join our AI Enablement Platform Engineering team. The AI Enablement team builds and evolves the foundational capabilities that allow product and platform teams across Frontline to safely, responsibly, and efficiently adopt AI and agentic technologies. Our platform services provide reusable infrastructure, governance controls, orchestration frameworks, observability tooling, and operational capabilities that help teams deliver AI-powered experiences with...

Senior Software Engineer I or II - Data Platform Full Description Senior Software Engineer I or II- Data Platform Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission At Frontline Education, our mission is we transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger. We're hiring for multiple positions at either a Senior Software Engineer I or Senior Software Engineer II level to join our Data Platform Engineering team. The Data Platform team builds and evolves the cloud-native data capabilities that power analytics, reporting, operational insights, interoperability, and future AI-enabled experiences across Frontline's product ecosystem. Our team creates reusable platform services and trusted data foundations that allow product teams to publish, discover, govern, and consume data products at scale. As a Senior Software Engineer, you'll help shape the...

Senior Software Engineer I & II Platform, Core Services Full Description Senior Software Engineer I & II Platform, Core Services Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission At Frontline Education, our mission is we transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger. We're hiring for multiple Sr. Software Engineers at either the I or II level to join our Core Services Platform Engineering team. Core Services teams build and evolve the foundational platform capabilities that power Frontline's products. These shared services enable product teams to deliver customer value faster, more consistently, and with greater reliability. From workflow orchestration and notifications to integrations and reusable application services, you'll help create scalable building blocks that support educators and administrators across the country. As a...

Senior Software Engineer I & II - Platform, Identity Full Description Senior Software Engineer I & II - Platform, Identity Location: United States Description Location Remote within the United States How You'll Contribute to Our Mission At Frontline Education, our mission is we transform how schools work, so every educator and student succeeds. Our vision is every school thriving. Every community stronger. We're hiring for either a Senior Software Engineer I or Senior Software Engineer II to join our Identity Platform Engineering team. The Identity Platform team builds and evolves the secure authentication, authorization, entitlement, federation, and access management capabilities that power Frontline's multi-tenant SaaS ecosystem. These services are foundational to delivering secure, seamless experiences for educators, administrators, and product teams across our platform. As a Senior Software Engineer, you'll contribute beyond implementation. You'll...

AI Engineer Full Description Job Description SUMMARY : The AI Engineer is responsible for end-to-end development and deployment of AI-powered data products based on machine learning over large data sets. The AI Engineer will be responsible for model design, evaluation, and production rollout using standardized Stride coding best practices. The AI Engineer will provide technical guidance to cross-functional teams and develop an understanding of Stride's business objectives, using AI to improve student retention and academic outcomes. The AI Engineer is deeply experienced, passionate about solving problems through applied ML techniques, comfortable manipulating and summarizing data, and able to set priorities and facilitate collaborative work on complex projects. They will drive the creation of production AI products directly linked to actionable business decisions. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to...

Software Engineer III Full Description The Software Developer is a part of the Web Marketing Team and is responsible and accountable to successfully deliver web platform initiatives that support our public-facing school websites. The Software Developer is excited to solve problems in new ways and think in terms of scalability, efficiency, and usability, with exceptional customer experiences in mind. In this role, you will be part of a team responsible for the development, evolution, and implementation of our virtual online learning platform. This role will contribute toward the day-to-day management of the development team's work, including web content management system maintenance and production support, front and back-end development, mobile first optimization, and site performance monitoring and optimization. Primary Responsibilities : Work with subject matter experts and other stakeholders to meet front-end development and technology/ application needs to support...

Solution Architect - Platform, Architecture Full Description Solution Architect - Platform, Architecture Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission The Platform Architect provides architectural leadership, technical guidance, and strategic oversight across Frontline's Platform Engineering organization, including Identity Platform, Core Services, UI Platform, Data Platform, and AI Enablement teams. This role operates across engineering pods and product domains to help define architectural direction, solve complex cross-functional technical challenges, guide platform evolution, and ensure alignment with Frontline architectural standards, engineering practices, and long-term technology strategy. Platform Architects are expected to operate as highly collaborative technical leaders who influence through expertise, communication, partnership, and trust rather than organizational hierarchy. This role requires strong...

Principal Engineer - Platform, UI Full Description Principal Engineer - Platform, UI Location: United States Description Location: Remote, USA How You'll Contribute to Our Mission Position Summary The Principal Engineer serves as the Technical Lead for a UI Platform engineering pod responsible for designing, building, and evolving shared frontend capabilities, design systems, and user interface frameworks that enable consistent, accessible, and high-quality user experiences across Frontline's product portfolio. UI Platform teams create foundational frontend building blocks that product teams compose into customer-facing experiences. These capabilities include reusable UI components, design system standards, frontend frameworks, shared interaction patterns, accessibility standards, and developer tooling intended to improve consistency, usability, maintainability, and adoption across the organization. This role provides technical leadership, implementation...

Principal Engineer: Platform, Identity Full Description Principal Engineer: Platform, Identity Location: United States Location: Remote, USA How You'll Contribute to Our Mission The Principal Engineer serves as the Technical Lead for an Identity Platform (Morpheus) engineering pod responsible for delivering secure, scalable, cloud-native identity and access management capabilities supporting Frontline's multi-tenant SaaS ecosystem. This role provides technical leadership, implementation guidance, and architectural stewardship for the pod while remaining actively engaged in hands-on engineering activities including software design, implementation, code reviews, troubleshooting, and operational support. The Principal Engineer partners closely with Engineering Managers, Product Managers, Platform Architects, QA Engineers, and peer Technical Leads to ensure solutions align with established architectural patterns, engineering standards, security requirements, and long-term...

Machine Learning Software Engineer II Full Description Cambium Learning® Group is an award-winning educational technology solutions leader dedicated to helping all students reach their potential through individualized and differentiated instruction. Using a research-based, personalized approach, Cambium Learning Group delivers SaaS resources and instructional products that engage students and support teachers in fun, positive, safe and scalable environments. These solutions are provided through Learning A-Z® (online differentiated instruction for elementary school reading, writing and science), ExploreLearning® (online interactive math and science simulations, a math fact fluency solution, and a K-2 science solution), Voyager Sopris Learning® (blended solutions that accelerate struggling learners to achieve in literacy and math and professional development for teachers), and VKidz Learning (online comprehensive homeschool education and programs for literacy and science). We...

Sr. Software Engineer (Backend) Full Description Sr. Software Engineer (Backend) Engineering Platform Remote, United States Description About O'Reilly Media O'Reilly's mission is to change the world by sharing the knowledge of innovators. For over 45 years, we've inspired companies and individuals to do new things-and do things better-by providing them with the skills and understanding that's necessary for success. At the heart of our business is a unique network of experts and innovators who share their knowledge through us. O'Reilly Learning offers exclusive live training, interactive learning, a certification experience, books, videos, and more, making it easier for our customers to develop the expertise they need to get ahead. And our books have been heralded for decades as the definitive place to learn about the technologies that are shaping the future. Everything we do is to help professionals from a variety of fields learn best practices and discover emerging...

Senior Engineering Manager Full Description Senior Engineering Manager Remote DC, District of Columbia, United States Digital Job description Who We Are Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content-and all teachers deserve tools that are intuitive, effective, and built for the realities of today's classrooms. We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes. We are committed to usability, coherence, and practical implementation-supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact. What We Build Our products- Eureka...

Senior Database Engineer II Full Description Job Overview: We are seeking a Senior Database Engineer to join our dynamic team of 100+ software engineers, designers, project managers, and specialists who are passionate about building innovative, high-quality solutions. Our work spans a wide range of impactful and forward-thinking technologies, including: Advanced algorithms for computer-adaptive testing Highly scalable, high-performance distributed systems Comprehensive learning management systems Universally accessible user interfaces AI-driven scoring and assessment tools As a Senior Database Engineer, you will drive the design, development, and optimization of database systems that power mission-critical, high-transaction applications. You will ensure data integrity, performance, and scalability within modern cloud environments and microservice-based architectures. Acting as a Subject Matter Expert (SME) , you will collaborate closely with engineering and...