16 customer success manager jobs found

Sr Software Engineer 2 Location: United States Description Location: Remote, USA How you'll contribute to our mission At Frontline Education, we believe every school thriving. Every community stronger. As a Senior Software Engineer 2, you will help transform how schools work so every educator and student succeeds. This role sits at the intersection of hands-on delivery and team-facing technical leadership. You'll write and review code, drive architecture decisions within your team's scope, and serve as a primary technical partner to Product and Engineering leadership. You'll help build reliable, scalable, customer-centered technology that empowers school systems to operate more effectively while keeping people at the center of every decision. How you'll drive success Technical Delivery & Architecture Design and implement complex, cross-cutting features end-to-end from scoping and architecture through production readiness and monitoring. Translate...

Dynamics Software Developer Newton, Massachusetts, United States of America, 02459 Technology Full time Develop new and support existing applications used by Bright Horizons internal users as well Bright Horizons external clients and client employees. Through a variety of means, the Software Developer will translate business and technical requirements into business systems. Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment-with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you're caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you're the difference . This is a hybrid role in our Newton, MA office. What you will be doing: Design system...

Senior Engineering Manager - Pearson Learning Studio Pearson Learning Studio (PLS) We are seeking a Senior Engineering Manager to lead and scale our Agentic Workflow engineering organization within the Pearson Learning Studio (PLS) product. This leader will oversee a team of 8-16 engineers across multiple Scrum pods , driving both technical excellence and strong people leadership in a globally distributed environment (India and Sri Lanka). This role is ideal for a leader who thrives at the intersection of people development, execution at scale, and data-driven product engineering . You will be responsible not just for delivery, but for building a high-performing, engaged engineering organization . Key Responsibilities Organizational & People Leadership (Primary Focus) Lead, manage, and scale a distributed engineering team of 10-20 engineers , including senior engineers and team leads. Build a strong leadership bench by mentoring tech leads and...

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through...

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through...

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these...

Senior Software Engineer Remote The Big Picture Do you enjoy applying your creative and technical skills to technology that impacts peoples' lives for good? Do you thrive in a fast-paced and collaborative environment? As part of Zoobean's product team, you will have the opportunity to help shape products that build lifelong reading habits for readers all around the world. The Senior Software Engineer is a motivated and collaborative team player who will work across our product team to build and refine the technology that inspires our clients and users. You will work closely with our web and mobile development teams as well as our product manager and designers to build new features and maintain our production apps. Communication and collaboration will be key to success. Ultimately, the code you write will be the very tool that helps a struggling reader find a book that changes their life. You will join a kind, generous, and entrepreneurial crew of over forty full-time...

Edtech.com's Summary Frontline Education is hiring a Solution Architect - Platform, Architecture. The role requires providing architectural leadership and technical guidance across multiple platform engineering teams, defining platform strategy, solving complex cross-functional challenges, and enabling platform adoption through collaboration and expertise within a multi-tenant SaaS ecosystem. Highlights Lead architectural direction and provide technical guidance across Identity Platform, Core Services, UI Platform, Data Platform, and AI Enablement teams. Define and evolve long-term platform architecture strategy for a multi-tenant SaaS environment. Collaborate closely with Product Management, Engineering Managers, and cross-functional teams to shape technical solutions and platform evolution. Leverage modern AI-assisted development tools like GitHub Copilot and OpenAI Codex to enhance engineering productivity. Requires 12+ years in software or platform engineering with...

Edtech.com's Summary Frontline Education is hiring a Principal Engineer: Platform, Identity. This role leads the Identity Platform engineering pod by providing technical leadership, designing secure and scalable cloud-native identity and access management solutions, and collaborating with cross-functional teams to ensure alignment with architectural standards and platform strategy. Highlights Lead technical execution and provide mentorship for an engineering pod focused on Identity Platform capabilities. Design and implement secure, scalable identity and access management services supporting a multi-tenant SaaS ecosystem. Develop cloud-native APIs and microservices using TypeScript, NestJS, and React. Integrate with technologies such as Kong Gateway, Okta, Kafka, Aurora PostgreSQL, and AWS Neptune. Promote engineering best practices including maintainability, scalability, security, observability, and operational excellence. Leverage AI-assisted development tools like...

Edtech.com's Summary Frontline Education is hiring a Principal Engineer - Platform, UI. This role leads a UI Platform engineering pod to design, build, and improve shared frontend components and design systems that ensure consistent, accessible user experiences across Frontline's product portfolio. The Principal Engineer drives technical leadership, collaborates with cross-functional teams, and actively engages in hands-on development and architectural decisions. Highlights Lead UI Platform engineering pod responsible for shared frontend components and design systems. Develop reusable UI components using React, TypeScript, and JavaScript. Drive frontend architecture, accessibility standards, and developer tooling improvements. Collaborate closely with Engineering Managers, Product Managers, UX Designers, and Platform Architects. Provide mentorship and technical guidance to engineering team members. Experience with modern frontend technologies, CI/CD pipelines, and...

Are you a collaborative Machine Learning Ops Engineer looking to work for a mission driven global organization? Are you looking to drive cutting edge products that have a true societal impact? About the team, this team that powers Elsevier's Health platforms: Clinical Key AI, Sherpath AI, and AI-driven automated clinical and content workflows. You will bridge Data Science and Engineering to turn experimental NLP/IR/GenAI models into secure, reliable, and scalable services. Our systems operate over one of the world's largest medical and scholarly landscapes. About the role, as a Senior Machine Learning Engineer you'll work on AI-based features (GenAI, Agentic AI, RAG, etc.) search/ranking quality, and knowledge graph aware retrieval while enforcing content rights and editorial confidentiality. Key Responsibilities ML & LLM Engineering, Search and Recommendation Engines Automate and orchestrate machine learning workflows across major cloud and AI platforms (AWS, Azure,...

Cambium Learning® Group is an award-winning educational technology solutions leader dedicated to helping all students reach their potential through individualized and differentiated instruction. Using a research-based, personalized approach, Cambium Learning Group delivers SaaS resources and instructional products that engage students and support teachers in fun, positive, safe and scalable environments. These solutions are provided through Learning A-Z® (online differentiated instruction for elementary school reading, writing and science), ExploreLearning® (online interactive math and science simulations, a math fact fluency solution, and a K-2 science solution), Voyager Sopris Learning® (blended solutions that accelerate struggling learners to achieve in literacy and math and professional development for teachers), and VKidz Learning (online comprehensive homeschool education and programs for literacy and science). We believe that every student has unlimited potential, that...

Sr. Software Engineer (Backend) Engineering Platform Remote, United States Description About O'Reilly Media O'Reilly's mission is to change the world by sharing the knowledge of innovators. For over 45 years, we've inspired companies and individuals to do new things-and do things better-by providing them with the skills and understanding that's necessary for success. At the heart of our business is a unique network of experts and innovators who share their knowledge through us. O'Reilly Learning offers exclusive live training, interactive learning, a certification experience, books, videos, and more, making it easier for our customers to develop the expertise they need to get ahead. And our books have been heralded for decades as the definitive place to learn about the technologies that are shaping the future. Everything we do is to help professionals from a variety of fields learn best practices and discover emerging trends that will shape the future of the tech industry....

Senior Engineering Manager Remote DC, District of Columbia, United States Digital Job description Who We Are Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content-and all teachers deserve tools that are intuitive, effective, and built for the realities of today's classrooms. We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes. We are committed to usability, coherence, and practical implementation-supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact. What We Build Our products- Eureka Math and Eureka Math², Wit & Wisdom , PhD...

Job Overview: We are seeking a Senior Database Engineer to join our dynamic team of 100+ software engineers, designers, project managers, and specialists who are passionate about building innovative, high-quality solutions. Our work spans a wide range of impactful and forward-thinking technologies, including: Advanced algorithms for computer-adaptive testing Highly scalable, high-performance distributed systems Comprehensive learning management systems Universally accessible user interfaces AI-driven scoring and assessment tools As a Senior Database Engineer, you will drive the design, development, and optimization of database systems that power mission-critical, high-transaction applications. You will ensure data integrity, performance, and scalability within modern cloud environments and microservice-based architectures. Acting as a Subject Matter Expert (SME) , you will collaborate closely with engineering and DevOps teams to shape and advance our data...