2 bus monitors jobs found in Annapolis

Job Description Title Code: Technician: Technology Support This posting creates a pool of candidates for future positions that may become available. JOB SUMMARY Provides technical support to staff, teachers, and students in the use of approved software and hardware for traditional classrooms and virtual environments. Answers technical questions of all end users. Responds to support requests and performs assigned projects. Projects and requests may involve computer setup and configuration, hardware and software troubleshooting, following inventory procedures, and limited end user demonstrations. This work involves daily, weekly, and monthly technical responsibilities relating to the efficient and optimal operation of technology equipment. Travels between work locations during normal business hours. ESSENTIAL DUTIES/RESPONSIBILITIES Administers AACPS policies regarding use of computers and data access (e.g. installing software, security, etc.) for the purpose of...

Job Description Title Code: Support Specialist: Help Desk JOB SUMMARY Assists users with technical problems (hardware and software) resolution. Provides second level technical support for the Help Desk, proposes solutions, and prepares documentation. Assists with the delivery of specialized training sessions for users in Computer Based, Web-based and ChromeBook computer applications. Responsible for exceptional communication and customer service with all users. Additional Work Days/Hours Based on the assignment, the following additional work days and/or hours may be required as needed: Ability to work flexible schedules ESSENTIAL DUTIES/RESPONSIBILITIES Provides second level technical assistance for all supported computer software, hardware, networking, mobile devices and data problems. Visits user sites for emergencies and for consultations. Diagnoses problems for a wide variety of applications: Financial, Payroll, Human Resources and Student Records. Records,...