2 jobs found in Philadelphia, remote

Senior ML Ops Engineer Full Description Are you a collaborative Machine Learning Ops Engineer looking to work for a mission driven global organization? Are you looking to drive cutting edge products that have a true societal impact? About the team This team that powers Elsevier's Health platforms: Clinical Key AI, Sherpath AI, and AI-driven automated clinical and content workflows. You will bridge Data Science and Engineering to turn experimental NLP/IR/GenAI models into secure, reliable, and scalable services. Our systems operate over one of the world's largest medical and scholarly landscapes. About the role As a Senior Machine Learning Engineer you'll work on AI-based features (GenAI, Agentic AI, RAG, etc.) search/ranking quality, and knowledge graph aware retrieval while enforcing content rights and editorial confidentiality. Key Responsibilities ML & LLM Engineering, Search and Recommendation Engines Automate and orchestrate machine learning workflows...

Customer Support Agent, Tier 2 Full Description ParentSquare is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all...