TrulyHired
Savannah, GA
Job Description PRIMARY FUNCTION: This position is responsible for leading and managing technology service delivery across the district, including helpdesk operations, field support, device management, and customer experience. The Director ensures high-quality, responsive, and efficient support services for students, staff, and schools, while aligning service delivery with district priorities. REPORTS TO: Chief Technology Officer SALARY SCHEDULE: 303 WORK DAYS: 250 REQUIREMENTS: Educational Level: Bachelor's degree in Information Technology, Business, or related field OR equivalent experience Preferred: Leadership training or certifications in IT service management (ITIL, etc.) EXPERIENCE REQUIREMENTS: Minimum of 5-7 years of experience in technology support or service delivery environments Experience managing teams in helpdesk, field support, or technical operations Strong leadership, communication, and team development skills...

