2 office manager jobs found in Sterling Heights, MI

Job Description Qualifications: Excellent oral and written communication skills along and the ability to pay attention to detail. Additional, post high school course work in related field is preferred. Ability to maintain professional attitude during stressful situations. Ability to manage multiple tasks and meet deadlines. Proficiency in Word, Excel, Kronos, Power School and AS400 preferred. Pleasant and professional phone manners are essential. Capacity to apply discretion and maintain a high level of confidentiality when handling sensitive information Proven work record and desire to work cooperatively, positively and with a customer service attitude with students, parents, district personnel and outside vendors. Ability to work independently in an open environment with a team attitude. Willingness to learn new programs. Good attendance record required. Additional duties as assigned by administrator. Proficiency test(s) will be...

Job Description Reports to: Help Desk Coordinator Work Year: 52 weeks Description: Create a positive customer support experience with professional attitude. Provide technology support to end-users in a centralized desk environment and on-site at school facilities. Provide telephone support, electronic requests, assist users. Open, track and close trouble tickets. Track/document issues and resolutions. Troubleshoot, configure, install and maintain a variety of software applications. Configure computer systems, diagnose hardware/software faults and solve technical problems. Support and troubleshoot: basic connectivity and peripheral equipment; basic phone issues and typical office and audio-visual equipment (elmo, projectors, and sound system). Replace electronic components as needed. Provide support/training for district systems and applications. Create system, application and process documentation. Contribute to the development,...