TrulyHired
Stow, OH
Job Description Under the direction of the NEOnet Executive Director, the Desktop Support Specialist is responsible for the delivery of technical support services to educational entities associated with the NEOnet consortium. This job has a FLSA status of Non-Exempt. MAJOR RESPONSIBILITIES: Installing, maintaining, troubleshooting, and upgrading computer hardware, software, and peripheral equipment in a school setting. Installs, repairs and replaces LAN/WAN hardware/software and related peripheral equipment. Responds to work orders, resolves computer equipment malfunctions, prepares and maintains daily record of work orders, assists in maintaining inventory of computer hardware/software and provides inventory information on new equipment installation and changes in equipment status. Recognizes problems with computer hardware/software, using troubleshooting techniques and diagnostic tools. Provides technical support and assistance as needed to fellow computer repair...
